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reviewer1973826 - PeerSpot reviewer
Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Real User
Deployment made simple, diversified licenses for your business in mind, with high scalability
Pros and Cons
  • "The most valuable feature is the API gateway."
  • "I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters."

What is our primary use case?

We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.

What is most valuable?

The most valuable feature is the API gateway.

What needs improvement?

I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.

For how long have I used the solution?

I have been using Apigee for the past two years.

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Apigee
June 2025
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What do I think about the stability of the solution?

There is good stability with Apigee

What do I think about the scalability of the solution?

Apigee is scalable and we have around one thousand customers currently.

How are customer service and support?

Technical support is good with everything.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is extremely straightforward and not complex at all.

What about the implementation team?

You can do the deployment usually in one month with the documentation provided and it can be done in-house.

What's my experience with pricing, setup cost, and licensing?

Apigee has several different licenses you can obtain depending on your needs.

Which other solutions did I evaluate?

Previously, I had used IBM Data Power.

What other advice do I have?

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sukkanta Banerjee - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
Real User
Has many API management features and is useful in developing a new proxy
Pros and Cons
  • "Apigee makes proxy management very simple."
  • "The account simplification process can be improved."

How has it helped my organization?

Apigee brings a lot of projects, including development projects. For example, when an oil company is swiping a card in the palm station for payment of oil. As it swipes, it hits the database, and Apigee manages the entire process with the help of dedicated proxies. Managing those proxies is very easy, and Apigee makes proxy management very simple.

What is most valuable?

We have found APA management and API health monitoring valuable.

What needs improvement?

The solution can be improved by simplifying the account creation process.

For how long have I used the solution?

We have been using the solution for a year and a half and are currently using version eight.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and multiple users utilize it in our organization.

How are customer service and support?

I rate customer service and support as six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously did not use any other solutions.

How was the initial setup?

I rate the complexity of the initial setup as medium. The deployment method is based on the company's contract, and approximately ten people are required for deployment.

What was our ROI?

We have seen a return on investment.

What other advice do I have?

I rate the solution a seven out of ten. The solution is good, but the account simplification process can be improved. I advise users considering this solution to go for it because it has many API management features, including the health log error-finding tool and developing a new proxy.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Apigee
June 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Aakash Sharma - PeerSpot reviewer
Senior Technical Architect at HCL Technologies
Real User
Relatively easy to use for developers
Pros and Cons
  • "Apigee is relatively easy to use for developers."
  • "The initial setup is not straightforward, particularly for hybrid solutions."

What is our primary use case?

Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.

What is most valuable?

Apigee is relatively easy to use for developers.

For how long have I used the solution?

I have been using Apigee for six years.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.

How are customer service and support?

I am satisfied with the support offered by Apigee.

How was the initial setup?

The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.

The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.

What other advice do I have?

Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Brajmohan Papneja - PeerSpot reviewer
Senior Lead Consultant at Allstate
Real User
Reliable and scalable solution that's easy to set up
Pros and Cons
  • "The initial setup was easy - there was an onboarding document with steps that we followed."
  • "An area for improvement would be to provide more information while troubleshooting."

What needs improvement?

An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.

For how long have I used the solution?

I've been using Apigee for a year.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee is scalable.

How was the initial setup?

The initial setup was easy - there was an onboarding document with steps that we followed.

What other advice do I have?

I would rate Apigee eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of API at a computer software company with 10,001+ employees
Real User
Top 20
Reliable with great usability and helpful technical support
Pros and Cons
  • "The usability is one of the best aspects of the product."
  • "The solution could add even more functionalities."

What is our primary use case?

The solution is used for exposing the APIs mainly.

How has it helped my organization?

The organization has benefited from the development of fast, new APIs and new integration points.

What is most valuable?

The usability is one of the best aspects of the product. It's broadly used in different functional areas. There is no specific one. It's used broadly almost in all the contexts that we have.

It's easy to set up.

Technical support is helpful and responsive.

The stability is great.

What needs improvement?

We started using the solution not so long time, however, it still started from scratch. So far, we have no improvements to note.

The solution could add even more functionalities. 

For how long have I used the solution?

I've been using the solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We have 20 to 30 people using the solution. 

How are customer service and support?

We've used technical support in the past and they were pretty helpful and responsive. 

Which solution did I use previously and why did I switch?

We previously used Mashery. We switched as Apigee was working better.

How was the initial setup?

It's easy to set up the solution. It's a SaaS. The deployment can be handled by just one person. It's very simple. 

What about the implementation team?

We did not use an integrator, reseller, or consultant for the deployment.

What was our ROI?

I'm not sure if we've seen an ROI.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is quite in line with the other solutions. It depends on which perspective you see it. It could be affordable or expensive. It depends on the company. For the big companies maybe it's more affordable, for the smallest ones probably not.

There are packages that you can buy or add-ons that you can add, depending on the usage, depending on what you have to do with it.

Which other solutions did I evaluate?

We did look at other options, however, this solution was more fitting for the purpose that we had.

What other advice do I have?

We're a customer and an end-user.

I'd advise potential new users to understand if there is a fit as a product like this is pretty much covering the same functionalities as others on the market. There are not so many huge differences. It depends on what you have to do and what your capabilities are and what your vision is. 

If you need more freedom, you can use other things like Kong or other products. Usually, all those products, at least the big players on the market, have the same functionalities. At that point, it's just a matter of questioning if the product is fitting the needs and the purpose that the company has or not. 

New users need to question what they want to achieve and how they want to achieve it, how they're structured if they're working on the cloud or if they're working on-premise. They have to make some questions about the needs, the wishes, and the setup that they want to have.

I'd rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group CEO at Mmusi Group
Real User
An API management and predictive analytics software that lets you personalize products
Pros and Cons
  • "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
  • "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."

What is our primary use case?

I use Apigee for healthcare management. 

What is most valuable?

I simply like how you can personalize your products and put them into product categories. That's what I like the most.

What needs improvement?

The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.

For how long have I used the solution?

I have been using Apigee for about two years.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.

How are customer service and support?

I'm satisfied with customer service. On a scale of one to five, I'll give them a five.

Which solution did I use previously and why did I switch?

Before Apigee, I used G Data Software, IBM, and more.

How was the initial setup?

Apigee is in the cloud, so it's more like software-as-a-service.

What's my experience with pricing, setup cost, and licensing?

You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Apigee a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer926826 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Software Development Manager at Reliance Jio
Real User
Has good administration and monitoring features but there are issues with integration
Pros and Cons
  • "There are just a lot of security features in general."
  • "I see some lagging in regards to integration capacity"

What is our primary use case?

We use Apigee every day. Because we have a backend system, we use Apigee to capture and track all of our transactions and for monitoring calls, which is the target for our client service. We then use this information to create a report and provide a price for each transaction. For this reason, we created a proxy that we use as an integration layer, like API management, which helps build applications. For that reason, each and every call goes through Apigee so that we can track and capture all of the information.

What is most valuable?

There are a few features that are quite interesting. We can provide our API developer with an API proxy to the developer portal, which comes in handy. There are also some interesting policies, like authentication where we normally provide any code and quotas and rate limit policies for protection. The administration and monitoring features are also quite useful as you can receive alerts and notifications and monitor them on a virtual dashboard. There are just a lot of security features in general.

With Apigee, we can easily monitor applications, and our core IT team informed me that installing upgrades is very simple. We also have a portal where we can share our proxies with the convenors, which is quite useful. 

What needs improvement?

When compared with other products and tools in the market like MuleSoft or other API management solutions, I see some lagging in regards to integration capacity — where we don't have all of the connectors. It's not the perfect ESB, it's only for API management solutions. For example, MuleSoft will provide you with the API management solution as well as ESB, allowing you to integrate with large, complex IT systems. So, there is some lagging there that needs to be fixed. 

The main area they should improve is the integration capability. They should have useful connectors that we can use to provide code so that we can integrate with other systems. This needs to be improved.

When compared to other products, such as MuleSoft and other tools in the market, Apigee has some lagging issues. 

What do I think about the stability of the solution?

Over the last three years, we haven't had any issues with the stability, both on-premise and on the cloud. It's a stable solution. We haven't experienced any error-value from the product.

How are customer service and technical support?

Product-wise, we don't have any technical support, our IT team takes care of it. We also have a number of applications we are managing, but only two recruiters are monitoring them.

It's easy to create proxies in Apigee. Compared to other integration tools, we can quickly and easily export any APIs in Apigee, which saves us a lot of time. 

How was the initial setup?

The setup was taken care of by our core IT team, I was part of the development team so all activities relating to the setup, updates, and customer service were handled by the core IT team.

What other advice do I have?

We would definitely recommend Apigee. You can use Apigee to create proxies (and share API proxies with consumers), monitor calls, and provide security for particular endpoints. We have a complete telephone portal under Apigee, I would recommend it.

I would give Apigee a rating of seven or eight out of ten. The API moderation, administration monitoring, product architecture, infrastructure, and overall quality is good. The only area lagging is integration capability. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.