Apigee Reviews

Apigee brings a lot of projects, including development projects. For example, when an oil company is swiping a card in the palm station for payment of oil. As it swipes, it hits the database, and Apigee manages the entire process with the help of dedicated proxies. Managing those proxies is very easy, and Apigee makes proxy management very simple.

We have found APA management and API health monitoring valuable.

The solution can be improved by simplifying the account creation process.

We have been using the solution for a year and a half and are currently using version eight.

The solution is stable.

The solution is scalable, and multiple users utilize it in our organization.

I rate customer service and support as six out of ten.

Neutral

We previously did not use any other solutions.

I rate the complexity of the initial setup as medium. The deployment method is based on the company's contract, and approximately ten people are required for deployment.

We have seen a return on investment.

I rate the solution a seven out of ten. The solution is good, but the account simplification process can be improved. I advise users considering this solution to go for it because it has many API management features, including the health log error-finding tool and developing a new proxy.

Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.

We provide services to our clients, who are end users.

We are experiencing issues with automation; the production in Apigee is quite time-consuming. 

The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.

I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.

It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.

While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.

I have been working with Apigee for a few years.

Apigee is quite stable.

The initial setup is complicated. There is a lot involved, and many teams are involved.

When attempting to apply a new host, they are setting up the DNS network, which takes some time.

We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.

Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.

I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.

For the technical capabilities, I would rate Apigee a seven out of ten.

We primarily use the solution as API Management, as both proxy and security.

The solution has improved our company's time to market. When we deploy a policy for a particular API, the creation of the policy and the gateway is significantly faster than what we were doing with our Layer 7 gateways. It's easier to develop the policy and to walk through the policy using the Apigee interface.

The ease of creating policies has been the most useful of the solution's features. It's a quick ramp-up time. It's easy for our support staff to implement the policies in the API management layer.

The company needs to better support webhooks. It used to support webhooks and their policies and they have since stopped. They had some issues in the product and they abandoned the support for them. It's not come back since. Webhooks are still used by some of our production partners. It would be nice to see the support for them come back. Right now, we have to pull the API instead of using a webhook to do the notification.

With Apigee, there are frequent updates, so they seem to have a very strong user base. 

There's a lot of users in Layer 7 too, but we've had some bad experience with support from the company. Stability-wise, it's hard to say. I don't think we've had any bugs associated with the gateway itself where the gateway has failed, but we've had support issues from Layer 7. 

In comparison, Google and Apigee have done a fantastic job supporting their product.

Scalability wise, I've heard from some customers that Apigee has some limitations on scalability, but we haven't experienced those as of yet.

As far as Layer 7 is concerned, it seems that the policies are very deterministic as to how the actual gateways function. Some of them have had a significant impact and we've had to scale up their clusters just to support a minimal load. Some are disappointed with the number of services that we have to engage for Layer 7, and the number of clusters we've had to create. We've had to create a pretty large cluster for supporting some applications.

The Layer 7 gateway's front end is for a high-end brand product. We have the largest loyalty program in Canada. Our PC Optimum program, for instance, uses our Layer 7 gateways. There are 14 million users that use the PC Optimum card that goes through those gateways.

The initial setup of Apigee is straightforward. Google/Apigee gives us all the information to support their private owned clouds. The interface is very straightforward to use as well. It's a lot easier than the Layer 7 product.

CA was overly complex in its configuration. CA also does significantly more as far as security and policies are concerned. It has developed a huge number of policies into their product. It's way more than what I would expect an API management product to be. It took us two months to set up the solution.

We basically took the policies from Layer 7 that we had previously created and we transformed them to policies for Apigee. That was fairly easy.

In terms of deployment, we haven't transformed totally from Layer 7 yet to Apigee. Our support is very low on Apigee right now. There's only one person that's working on Apigee currently. It's minimal. Accenture is handling the support, as they did for CA. We had about five people supporting the gateways on Layer 7.

For Apigee, we had the assistance of an integrator. The company was Accenture, and we have a good working relationship with them. They're currently supporting the platforms in many facets. The deployment was straightforward, so they didn't need to do too much.

There was no specialization or skill required for them for Apigee, but there was with Layer 7.

We looked at a couple of other vendors. We looked at offerings by Red Hat and some others. We basically looked at the market leaders.

From an enterprise point of view, our digital division had already migrated to GCP. GCP uses Apigee by default. They had selected Apigee initially. That was one factor in choosing Apigee over CA. Another factor is that it would support on-premises and it would support our Azure environment as well. The ease of use, creation of the policy, and the developer portal experience were all factors. The fact that developers could easily create the policies themselves without having to get our administration staff or engineers to actually create the policies was a big factor as well.

Right now, we are still in the process of testing the solution. We're using both on-premises and cloud versions.

CA has developed a sort-of enterprise service spot inside of their API management platform. It does interesting things with files, and it has a lot of security features that are not normally used in a majority of API calls. It's overkill. Its portal is very clunky and very difficult to set up. Its gateways and its policies are not straight forward either. It basically requires a three-day class to understand how to get in and add policies and it's not very simple to add policies into the CA Layer 7 gateway. Apigee does a way better job. 

CA is also owned by Broadcom now and when that transition happened, Broadcom did a lousy job of handing off support of that product. They basically fired everybody from CA. They left us without production support for a good part of a year. We've had CA for about 2 years and mostly we used the on-premises version, but we had a small amount on the cloud as well.

Because of these reasons, we're moving away from Layer 7 to Apigee.

In terms of advice to those considering using Apigee versus CA, I'd say they need to understand their use cases for APIs.

I would rate Apigee eight out of ten.

In comparison, I would rate CA five out of ten.

We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments. 

The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking. 

The solution is stable.

The initial setup isn't too complex.

It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.

Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.

Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises. 

I've been using the solution for about four years. I've used it for a while. 

The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure. 

We have had some issues with bugs in the product itself. 

The solution is scalable.

We have three banking clients on the solution. 

The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less. 

The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention. 

The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be. 

We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.

We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward. 

There is a team of six people that can assist with deployment and consulting with clients.

There are different models that customers can choose from. They have a subscription model. 

I'm a consultant. 

We are using a few different versions of the solution.

I'd recommend the solution to others.

It'd rate the solution eight out of ten. 

I use Apigee for healthcare management. 

I simply like how you can personalize your products and put them into product categories. That's what I like the most.

The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.

I have been using Apigee for about two years.

Apigee is a stable solution.

Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.

I'm satisfied with customer service. On a scale of one to five, I'll give them a five.

Before Apigee, I used G Data Software, IBM, and more.

Apigee is in the cloud, so it's more like software-as-a-service.

You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.

I would recommend this solution to potential users.

On a scale from one to ten, I would give Apigee a nine.

My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs. 

The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products. 

I would like to see better integration and some architectural improvements in future releases of the solution. 

I have been working with the solution for more than six years. 

The product is stable and I would rate its stability a nine of ten. 

I would rate the product's scalability an eight out of ten. 

Google's tech support team is helpful in terms of knowledge transfer. 

Positive

The tool's setup is very simple. You would need around 50 people to maintain the solution. 

The tool offers good returns on investment. 

The product's pricing is fair. You need to pay additional costs for the support. 

I would rate the product an eight out of ten. 

This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.

The solution offers good customization. It's very easy to customize in general. 

You can integrate with things very well. 

The caching is good.

You can add basic flows with ease. 

The Google CMS is a great tool. 

The solution is stable. 

Technical support has been decent. 

We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster. 

It's not using SPA, single page applications, like Angular. 

There isn't very good monitoring right now. We need better performance monitoring.

We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.

I've used the solution for four years. 

The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front. 

We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff. 

The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall. 

We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide. 

Positive

We did not use a different product previously. 

I didn't handle the deployment. I don't handle that aspect of the solution. 

We do have a team that manages and administers the solution. 

There might have been some assistance from the Apigee support team during implementation. 

The pricing isn't something that I deal with. I don't know the exact cost. 

We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera. 

I am using the latest version of the solution. 

I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.  

So far, I'd rate the solution eight out of ten. It has a high rating on Gartner. 

We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.

The most valuable feature is the API gateway.

I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.

I have been using Apigee for the past two years.

There is good stability with Apigee

Apigee is scalable and we have around one thousand customers currently.

Technical support is good with everything.

Positive

The initial setup is extremely straightforward and not complex at all.

You can do the deployment usually in one month with the documentation provided and it can be done in-house.

Apigee has several different licenses you can obtain depending on your needs.

Previously, I had used IBM Data Power.

I would rate Apigee an eight out of ten.