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reviewer1105656 - PeerSpot reviewer
CEO at a tech vendor with 11-50 employees
Real User
Incredibly scalable with good technical support that is responsive
Pros and Cons
  • "The most valuable features are scalability and technical support."
  • "Better functionality for validating inputs and outputs would be helpful."

What is our primary use case?

We are using Apigee as our API gateway.

What is most valuable?

The most valuable features are scalability and technical support.

What needs improvement?

The definition of the APIs should improve because you can't easily validate the inputs and outputs. Better functionality for validating inputs and outputs would be helpful.

For how long have I used the solution?

I have been using Apigee for four years.

We are working with a SaaS model and we install the on-premises model version also.

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Apigee
September 2025
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What do I think about the stability of the solution?

Apigee is a very stable product.

What do I think about the scalability of the solution?

The scalability is incredible. We make an average of 22 million API calls.

We have less than ten people who are developers.

We have plans to increase usage in the future.

How are customer service and support?

The technical support is very good and we are satisfied with it. They respond very quickly and I like it.

Which solution did I use previously and why did I switch?

I have used several solutions previously, such as IBM API Connect, WSO2 API Manager, and many other API solutions.

What's my experience with pricing, setup cost, and licensing?

It is not suited for small companies. It's expensive.

For a bank, it would not be expensive, but to implement this solution for a smaller company such as an insurance company, it would be too expensive.

The pricing is complicated and not flexible.

The older versions are more suited for small to medium-sized companies. You can no longer pay €20,000 per year.

What other advice do I have?

This is a very good API tool.

I think that this solution is very good in some use cases but not very good for some small companies. It can be complicated for licensing and pricing. This is a product that I can recommend otherwise.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1371021 - PeerSpot reviewer
Director System Architecture at a comms service provider with 5,001-10,000 employees
Real User
Highly available, easy to configure and use, and it includes disaster recovery
Pros and Cons
  • "Anyone with basic knowledge can build an API."
  • "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.

Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.

What is most valuable?

It is very easy to implement and the configuration of the API is very simple.

It is easy to upload a Swagger file and build an API.

The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.

Disaster recovery capabilities are included.

What needs improvement?

Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.

For how long have I used the solution?

We have been working with Google Apigee for almost one year.

What do I think about the stability of the solution?

Apigee has high availability and we have not faced any problems in regards to stability.

What do I think about the scalability of the solution?

We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.

How are customer service and technical support?

We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.

There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.

A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.

How was the initial setup?

The entire set of documentation is available online. You can follow it step-by-step to install the application.

What about the implementation team?

We have an in-house team that handles deployment and maintenance.

It is administered by two people and we have another person to handle the analytics.

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.

Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.

Which other solutions did I evaluate?

We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.

We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.

What other advice do I have?

My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.

The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.

The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.

Overall, I am satisfied with this product and it is aligned to all of my needs.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Apigee
September 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,445 professionals have used our research since 2012.
Founder & CDO at AppyThings
Real User
Good performance and scalability, and the tracing feature is valuable
Pros and Cons
  • "Tracing in Apigee is a very good feature."
  • "As it is now, the rotation of certificates is a manual task and is something that can be improved."

What is our primary use case?

We are a solution provider and Apigee is one of the API management products that we implement for our customers. Most of our clients want to expose their APIs to their consumers and they need to have a generic infrastructure for it. At the same time, they want it to be scalable as well as highly secure.

How has it helped my organization?

We have been able to fulfill all of our use cases with Apigee.

What is most valuable?

Tracing in Apigee is a very good feature.

The scalability and performance are both very good.

What needs improvement?

As it is now, the rotation of certificates is a manual task and is something that can be improved. It only has to be done once every two or three years, but I would state that there is still room for improvement.

For how long have I used the solution?

We have been working with Apigee for five years.

What do I think about the stability of the solution?

The last time we had a disturbance was a year and a half ago, and it was due to an AWS infrastructure failure. Apigee was not to blame for it. For the most part, it has a very high availability.

What do I think about the scalability of the solution?

We have some very large customers that make a billion API calls a month and we have never heard any complaints about scalability. It's not an issue.

About half of our clients are mid-sized companies, with approximately 5,000 employees, whereas the other half is made up of companies that are bigger than that. 

How are customer service and technical support?

We have engaged multiple times with Google's technical support. I can't say that they're necessarily very quick in their response. It can take a couple of days. That said, they're very knowledgeable and to the point. In the five years that we have been working with them, we have built a big network with them.

Which solution did I use previously and why did I switch?

We use several similar solutions including Mulesoft, SAP, and Azure. Mulesoft is the one that we use the least and try to replace it with other systems. Out of ten customers, we have two using Azure, six using Apigee, and the final two using SAP.

How was the initial setup?

The initial setup is very straightforward and we perform it as a service for our clients. Normally, it takes us about a week to get it fully operational with all of the rules in place, and fully onboarded.

When it comes to deployment, we have variety with our customers. 60% of them will use a cloud-based deployment, while the remaining 40% work on-premises. We are now just engaging the first customers using the new hybrid model from Apigee.

What about the implementation team?

We perform the deployment and maintenance of Apigee for our clients.

What other advice do I have?

My advice for anybody who is implementing Apigee is to use it as an API platform, and not as a full-stack integration platform.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Principal Architect & Lead, Software Engineering at AT&T
Real User
Gives us easy to map back-end version services and additional security and policies can be adopted
Pros and Cons
  • "I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component."
  • "Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates."

What is our primary use case?

This solution provides us with a good gateway for API Management and versioning. It gives us easy to map backend version services, and additional security and policies can be adopted.

How has it helped my organization?

We are achieving five thousand TPS (Throughput per second) on peak load, and managing thousands of proxies against K8s cluster services.

What is most valuable?

I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component.

What needs improvement?

Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user682638 - PeerSpot reviewer
Technical Architect with 11-50 employees
Real User
It is a stable product, but I suggest using the SaaS version
Pros and Cons
  • "I have not encountered instability with the product."
  • "Apigee on premise is quite complex and it is always moving faster."

What is our primary use case?

We use this product for exposing API's to the digital platform and for B2B.

What is most valuable?

I think it is the most functional tool on the market. The security is a valuable feature. 

What needs improvement?

Apigee on premise is quite complex and it is always moving faster. I would advise anyone who is interested, to use the SaaS implementation.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

I have not encountered instability with the product. 

How is customer service and technical support?

I do not have experience with tech support. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Executive Advisor, SOA Enterprise Services at Anthem Blue Cross Blue Shield
User
Allowed us to convert from SOAP to RESTful patterns

What is our primary use case?

API gateway tool and management of API solutions. This tool is extremely helpful for discovery, self-service of API solutions.

How has it helped my organization?

  • Allowed us to convert from SOAP to RESTful patterns
  • Improved security/throughput/management
  • Throttling is also useful as well as management console tools to track performance.

What is most valuable?

  • API gateway tool
  • API developer tool
  • Visualization tools to measure and manage the performance of APIs. 

What needs improvement?

I would like to see a long-term direction for the overall architecture (similar to what WSO2 has done), in that all three areas — pub/sub, events, and APIs — are treated as part of a continuum, instead of treating each as separate topics.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Architect at Masterworks
Real User
Builds API proxies for securing targeted back-ends with an emphasis on CI/CD
Pros and Cons
  • "We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD)."
  • "I would like them to add features, such as caching and mediation policies."

What is our primary use case?

We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD).

    How has it helped my organization?

    It has been a potential source of mission-critical customers.

    We expect to gain new business opportunities upon providing Apigee services to customers.

    What is most valuable?

    What needs improvement?

    I would like them to add features, such as caching and mediation policies.

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user803505 - PeerSpot reviewer
    Product Manager at Near BPO
    Real User
    Accelerates development and deployment processes
    Pros and Cons
    • "It accelerates development and deployment processes."
    • "It needs predictive analysis of consumption."

    What is our primary use case?

    It is a platform for the publication of API services, access control, limiting the use of resources, and monitoring consumption.

    How has it helped my organization?

    • Identifies services which are most consumed.
    • Identifies possible risks.
    • Improves productivity.
    • Accelerates development and deployment processes.

    What is most valuable?

    • Developer portal 
    • Apigee Sense
    • Analytics
    • Microgateway

    What needs improvement?

    • Predictive analysis of consumption
    • Identification of attacks
    • Identification of operational errors

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.