Primarily we do the Apigee implementations for the customer. We are more like a service company. We sell the product and consult with the clients about their needs. There are options for the API gateways and we look at the client's requirements, their budgeting, and then we deliver and install the new solution.
Chief Architect at a tech services company with 51-200 employees
Lightweight and stable this solution offers a strong gateway solution
Pros and Cons
- "It nice and easy for the clients and those using the product to access the product's help resources."
- "Apigee is a very lightweight solution."
- "Apigee could do more to make users aware of what is available in the add-ons."
What is our primary use case?
What is most valuable?
Apigee makes it nice and easy for the clients and those using the product to access the product's help resources.
What needs improvement?
It would help with Apigee if we could make a list of our assets. If the client knows more about all the extensions they can use to work with through the Google cloud and we have an extensions database it would be easier to let them know what is available and we could do more to recommend Apigee for all different kinds of customer needs.
For how long have I used the solution?
I have been working with Apigee at this company for the past three years.
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What do I think about the stability of the solution?
The stability of the product is not an issue.
What do I think about the scalability of the solution?
We have not had any issues with the product scalability.
How are customer service and support?
We are actually partners with Google, so we get the best support from them.
Which solution did I use previously and why did I switch?
I did have some previous experience with other products in this category before Apigee, like MuleSoft. The main differences between Apigee and MuleSoft are that Apigee is more lightweight and the licensing is also lesser than the MuleSoft. Based on the use case of big clients, the ones who want more services can get them and because the Apigee solution is more lightweight it offers more possibilities for them to use API solutions.
With Apigee you can bring in some adapters to work with things like business rule engines. So those might create more standardization and help make the investment in Apigee more valuable.
How was the initial setup?
I tried to do the initial installation and setup a couple of times. It is straight forward and easy. It is just done by calling a couple of CMA (Connection Manager Agent) commands and you can get it up and running.
What other advice do I have?
What I would recommend for clients who are considering this type of solution depends on the customer's use cases. Since we are Google partners we generally go with Apigee as the solution. But if the client insists that there has to be a lot of orchestration and other integrations need to be done, then we will go with MuleSoft.
On a scale from one to ten where one is the worst and ten is the best, I would rate Apigee as somewhere around an eight.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Founder & CDO at AppyThings
Good performance and scalability, and the tracing feature is valuable
Pros and Cons
- "Tracing in Apigee is a very good feature."
- "As it is now, the rotation of certificates is a manual task and is something that can be improved."
What is our primary use case?
We are a solution provider and Apigee is one of the API management products that we implement for our customers. Most of our clients want to expose their APIs to their consumers and they need to have a generic infrastructure for it. At the same time, they want it to be scalable as well as highly secure.
How has it helped my organization?
We have been able to fulfill all of our use cases with Apigee.
What is most valuable?
Tracing in Apigee is a very good feature.
The scalability and performance are both very good.
What needs improvement?
As it is now, the rotation of certificates is a manual task and is something that can be improved. It only has to be done once every two or three years, but I would state that there is still room for improvement.
For how long have I used the solution?
We have been working with Apigee for five years.
What do I think about the stability of the solution?
The last time we had a disturbance was a year and a half ago, and it was due to an AWS infrastructure failure. Apigee was not to blame for it. For the most part, it has a very high availability.
What do I think about the scalability of the solution?
We have some very large customers that make a billion API calls a month and we have never heard any complaints about scalability. It's not an issue.
About half of our clients are mid-sized companies, with approximately 5,000 employees, whereas the other half is made up of companies that are bigger than that.
How are customer service and technical support?
We have engaged multiple times with Google's technical support. I can't say that they're necessarily very quick in their response. It can take a couple of days. That said, they're very knowledgeable and to the point. In the five years that we have been working with them, we have built a big network with them.
Which solution did I use previously and why did I switch?
We use several similar solutions including Mulesoft, SAP, and Azure. Mulesoft is the one that we use the least and try to replace it with other systems. Out of ten customers, we have two using Azure, six using Apigee, and the final two using SAP.
How was the initial setup?
The initial setup is very straightforward and we perform it as a service for our clients. Normally, it takes us about a week to get it fully operational with all of the rules in place, and fully onboarded.
When it comes to deployment, we have variety with our customers. 60% of them will use a cloud-based deployment, while the remaining 40% work on-premises. We are now just engaging the first customers using the new hybrid model from Apigee.
What about the implementation team?
We perform the deployment and maintenance of Apigee for our clients.
What other advice do I have?
My advice for anybody who is implementing Apigee is to use it as an API platform, and not as a full-stack integration platform.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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June 2025

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Principal Architect & Lead, Software Engineering at AT&T
Gives us easy to map back-end version services and additional security and policies can be adopted
Pros and Cons
- "I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component."
- "Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates."
What is our primary use case?
This solution provides us with a good gateway for API Management and versioning. It gives us easy to map backend version services, and additional security and policies can be adopted.
How has it helped my organization?
We are achieving five thousand TPS (Throughput per second) on peak load, and managing thousands of proxies against K8s cluster services.
What is most valuable?
I have found the most valuable features to be tracing a proxy, and managing proxy versions and revisions via the Edge UI component.
What needs improvement?
Drag and drop of features would be more beneficial, rather than manually working on the configuration and updates.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect with 11-50 employees
It is a stable product, but I suggest using the SaaS version
Pros and Cons
- "I have not encountered instability with the product."
- "Apigee on premise is quite complex and it is always moving faster."
What is our primary use case?
We use this product for exposing API's to the digital platform and for B2B.
What is most valuable?
I think it is the most functional tool on the market. The security is a valuable feature.
What needs improvement?
Apigee on premise is quite complex and it is always moving faster. I would advise anyone who is interested, to use the SaaS implementation.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
I have not encountered instability with the product.
How is customer service and technical support?
I do not have experience with tech support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Advisor, SOA Enterprise Services at Anthem Blue Cross Blue Shield
Allowed us to convert from SOAP to RESTful patterns
What is our primary use case?
API gateway tool and management of API solutions. This tool is extremely helpful for discovery, self-service of API solutions.
How has it helped my organization?
- Allowed us to convert from SOAP to RESTful patterns
- Improved security/throughput/management
- Throttling is also useful as well as management console tools to track performance.
What is most valuable?
- API gateway tool
- API developer tool
- Visualization tools to measure and manage the performance of APIs.
What needs improvement?
I would like to see a long-term direction for the overall architecture (similar to what WSO2 has done), in that all three areas — pub/sub, events, and APIs — are treated as part of a continuum, instead of treating each as separate topics.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Architect at Masterworks
Builds API proxies for securing targeted back-ends with an emphasis on CI/CD
Pros and Cons
- "We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD)."
- "I would like them to add features, such as caching and mediation policies."
What is our primary use case?
We use it to build API proxies for securing targeted back-ends with an emphasis on Continuous Integration/Continuous Development (CI/CD).
How has it helped my organization?
It has been a potential source of mission-critical customers.
We expect to gain new business opportunities upon providing Apigee services to customers.
What is most valuable?
- Pragmatic RESTful
- Developer portals
- Continuous Integration/Continuous Development
- Tracing tool
What needs improvement?
I would like them to add features, such as caching and mediation policies.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at Near BPO
Accelerates development and deployment processes
Pros and Cons
- "It accelerates development and deployment processes."
- "It needs predictive analysis of consumption."
What is our primary use case?
It is a platform for the publication of API services, access control, limiting the use of resources, and monitoring consumption.
How has it helped my organization?
- Identifies services which are most consumed.
- Identifies possible risks.
- Improves productivity.
- Accelerates development and deployment processes.
What is most valuable?
- Developer portal
- Apigee Sense
- Analytics
- Microgateway
What needs improvement?
- Predictive analysis of consumption
- Identification of attacks
- Identification of operational errors
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a tech vendor
Highly scalable from any initial topology to horizontal extension
Pros and Cons
- "Highly scalable from any initial topology to horizontal extension"
- "Easy interface to monetize and deliver APIs with very easy integration for third-party development environments/delivery."
- "Technical support model for OPDK should be more exposed and mature in terms of providing support during installation, run, and debug of Apigee in production on OPDK mode."
What is our primary use case?
Ease of use during development, deployment, discovery, and usage of Developer portal.
A mature end-to-end model for API distribution and revenue earned through monetization.
How has it helped my organization?
One unified solution for different LOBs. Easy interface to monetize and deliver APIs with very easy integration for third-party development environments/delivery.
What is most valuable?
- Flexible setup
- Pricing and license cost for end-user delivery/ distribution model
- Both on-premise and cloud deployment models are available.
- Highly scalable from any initial topology to horizontal extension.
What needs improvement?
Technical support model for OPDK should be more exposed and mature in terms of providing support during installation, run, and debug of Apigee in production on OPDK mode.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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