We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
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Apigee
June 2025

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How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Managing Consultant at Systems Limited
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
Buyer's Guide
Apigee
June 2025

Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Helps us to build, manage, and run the APIs
Pros and Cons
- "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
- "I would like to see better integration and some architectural improvements in future releases of the solution."
What is our primary use case?
My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs.
What is most valuable?
The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products.
What needs improvement?
I would like to see better integration and some architectural improvements in future releases of the solution.
For how long have I used the solution?
I have been working with the solution for more than six years.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten.
How are customer service and support?
Google's tech support team is helpful in terms of knowledge transfer.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is very simple. You would need around 50 people to maintain the solution.
What was our ROI?
The tool offers good returns on investment.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is fair. You need to pay additional costs for the support.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Good customization, integration, and reliability
Pros and Cons
- "Technical support has been decent."
- "We need better performance monitoring."
What is our primary use case?
This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.
What is most valuable?
The solution offers good customization. It's very easy to customize in general.
You can integrate with things very well.
The caching is good.
You can add basic flows with ease.
The Google CMS is a great tool.
The solution is stable.
Technical support has been decent.
What needs improvement?
We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster.
It's not using SPA, single page applications, like Angular.
There isn't very good monitoring right now. We need better performance monitoring.
We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front.
What do I think about the scalability of the solution?
We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff.
The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall.
How are customer service and support?
We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use a different product previously.
How was the initial setup?
I didn't handle the deployment. I don't handle that aspect of the solution.
We do have a team that manages and administers the solution.
What about the implementation team?
There might have been some assistance from the Apigee support team during implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing isn't something that I deal with. I don't know the exact cost.
Which other solutions did I evaluate?
We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera.
What other advice do I have?
I am using the latest version of the solution.
I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.
So far, I'd rate the solution eight out of ten. It has a high rating on Gartner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at CNTXT
User-friendly with ability to convert from language to language; good security features
Pros and Cons
- "The ability to convert from language to language using a single tool."
- "Apigee lacks market presence."
What is our primary use case?
We are resellers of Apigee and also use it internally. The most common use case is monetization for the APIs. I'm the sales manager and we are resellers of Apigee.
What is most valuable?
The ability to convert from language to language using the same tool without needing different developer teams to deploy is a valuable feature. It doesn't require a lot of skill to run Apigee and the security features are good. This is a powerful tool for API management.
What needs improvement?
The only disadvantage with Apigee is that they lack market presence. I think they may have limited resources. IBM's strategy is stronger on the marketing level.
I believe they're working on adding some integration features that are currently lacking.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is very stable even in very complicated environments.
What do I think about the scalability of the solution?
The solution is scalable and it's great for enterprise companies.
How are customer service and support?
Technical support is good. Google team has many teams can support it. And there is a lot of partners ecosystem who understand and implement and support strategy as well.
Which solution did I use previously and why did I switch?
I previously worked with IBM Connect but I prefer Apigee. It provides all the features and requirements for AI management.
How was the initial setup?
The initial setup is very straightforward and can be done by anyone.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is very reasonable and it gives you unlimited transactions.
What other advice do I have?
I would recommend testing this solution for a month or so. It's easy to implement and easy to use. I rate the solution nine out of 10 - the one point reduction is because of the marketing strategy.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
AVP - Senior Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
Top of the recommended reviews, highly experienced reviewer, with excellent technical support on known issues
Pros and Cons
- "The most valuable feature is monetization."
- "I would like to see SOAP services and socket-based connectivity developed."
What is our primary use case?
Our primary use case is for security but also the mediation that goes with it.
What is most valuable?
The most valuable feature is monetization.
What needs improvement?
I would like to see SOAP services and socket-based connectivity developed. Apigee is known for exposing the REST API but not the SOAP API. Our clients are requesting these two features and we do have a workaround we use, but an upgrade in these two areas would be great. I would like to see more integration for example Enterprise Service Bus and this will help Apigee gain more popularity.
For how long have I used the solution?
I have been working with Apigee for the past six years.
What do I think about the stability of the solution?
Apigee is a stable product. We have had existing customers for the past four or five years now.
How are customer service and support?
Technical support is alright but I have mixed criticism. Sometimes you get answers very quickly and on time, but in some scenarios when there is a product issue it takes time. If there is anything that is not implemented and they need some time to implement it, then it takes them months. If the error is something that is a known issue they reply back quickly.
How was the initial setup?
Apigee is more straightforward and flexible, with implementation and designing. Other products currently on the market are more complex overall to sustain. The time it took us to set up was around two to three months.
Which other solutions did I evaluate?
There is one main reason we went with Apigee and that is the importance of the Gartner and Forester ratings. Apigee is on top of all the Gartner and Forrester ratings. The other reason is because of the smooth operational perspective.
What other advice do I have?
If customers are trying to do long-term planning, and want to apply monetization on their APIs, then Apigee will be the best in this situation. I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Application Solution Architect at DAMAC Holding Ltd.
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
- "It is easy to deploy, configure, and monitor the APA."
- "The entire user across all the layers should be singly authenticated through an external authentication system."
What is our primary use case?
We use this for intuition with a third party.
What is most valuable?
It is easy to deploy, configure, and monitor the APA.
What needs improvement?
The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.
For how long have I used the solution?
I have been using Apigee for the past four to five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.
How was the initial setup?
Our initial setup and deployment took six months with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
Apigee is easy to deploy, configure and maintain.
What other advice do I have?
I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at HCL Technologies
Comprehensive and flexible solution
Pros and Cons
- "Apigee's best features are flexibility and breadth of capabilities."
- "The initial setup for the on-prem solution is a little complex."
What is our primary use case?
I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.
What is most valuable?
Apigee's best features are flexibility and breadth of capabilities.
For how long have I used the solution?
I've been using Apigee for three to four years.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee's scalability is one of its main advantages.
How are customer service and support?
Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.
Which solution did I use previously and why did I switch?
We previously used WSO2.
How was the initial setup?
The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.
What about the implementation team?
For on-premises, a consultant is required to install.
What other advice do I have?
Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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