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Application Solution Architect at DAMAC Holding Ltd.
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
- "It is easy to deploy, configure, and monitor the APA."
- "Technical support is available twenty-four hours a day, and when it is a critical issue, they come online, take real-time access to our system, and support us in solving the problem."
- "The entire user across all the layers should be singly authenticated through an external authentication system."
- "The hardware is extremely high compared to other similar products."
What is our primary use case?
What is most valuable?
It is easy to deploy, configure, and monitor the APA.
What needs improvement?
The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.
For how long have I used the solution?
I have been using Apigee for the past four to five years.
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Apigee
March 2026
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.
How was the initial setup?
Our initial setup and deployment took six months with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
Apigee is easy to deploy, configure and maintain.
What other advice do I have?
I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at HCL Technologies
Comprehensive and flexible solution
Pros and Cons
- "Apigee's best features are flexibility and breadth of capabilities."
- "Apigee's best features are flexibility and breadth of capabilities."
- "The initial setup for the on-prem solution is a little complex."
- "The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided."
What is our primary use case?
I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.
What is most valuable?
Apigee's best features are flexibility and breadth of capabilities.
For how long have I used the solution?
I've been using Apigee for three to four years.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee's scalability is one of its main advantages.
How are customer service and support?
Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.
Which solution did I use previously and why did I switch?
We previously used WSO2.
How was the initial setup?
The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.
What about the implementation team?
For on-premises, a consultant is required to install.
What other advice do I have?
Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Apigee
March 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Senior Technical Architect at HCL Technologies
Relatively easy to use for developers
Pros and Cons
- "Apigee is relatively easy to use for developers."
- "Apigee is relatively easy to use for developers."
- "The initial setup is not straightforward, particularly for hybrid solutions."
- "The initial setup is not straightforward, particularly for hybrid solutions."
What is our primary use case?
Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.
What is most valuable?
Apigee is relatively easy to use for developers.
For how long have I used the solution?
I have been using Apigee for six years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.
How are customer service and support?
I am satisfied with the support offered by Apigee.
How was the initial setup?
The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.
The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.
What other advice do I have?
Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Software Engineer at a insurance company with 10,001+ employees
Reliable and scalable solution that's easy to set up
Pros and Cons
- "The initial setup was easy - there was an onboarding document with steps that we followed."
- "The initial setup was easy - there was an onboarding document with steps that we followed."
- "An area for improvement would be to provide more information while troubleshooting."
- "An area for improvement would be to provide more information while troubleshooting."
What needs improvement?
An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.
For how long have I used the solution?
I've been using Apigee for a year.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee is scalable.
How was the initial setup?
The initial setup was easy - there was an onboarding document with steps that we followed.
What other advice do I have?
I would rate Apigee eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of API at a marketing services firm with 11-50 employees
Reliable with great usability and helpful technical support
Pros and Cons
- "The usability is one of the best aspects of the product."
- "The usability is one of the best aspects of the product and it is broadly used in different functional areas, almost in all the contexts that we have."
- "The solution could add even more functionalities."
- "The solution could add even more functionalities."
What is our primary use case?
The solution is used for exposing the APIs mainly.
How has it helped my organization?
The organization has benefited from the development of fast, new APIs and new integration points.
What is most valuable?
The usability is one of the best aspects of the product. It's broadly used in different functional areas. There is no specific one. It's used broadly almost in all the contexts that we have.
It's easy to set up.
Technical support is helpful and responsive.
The stability is great.
What needs improvement?
We started using the solution not so long time, however, it still started from scratch. So far, we have no improvements to note.
The solution could add even more functionalities.
For how long have I used the solution?
I've been using the solution for two and a half years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have 20 to 30 people using the solution.
How are customer service and support?
We've used technical support in the past and they were pretty helpful and responsive.
Which solution did I use previously and why did I switch?
We previously used Mashery. We switched as Apigee was working better.
How was the initial setup?
It's easy to set up the solution. It's a SaaS. The deployment can be handled by just one person. It's very simple.
What about the implementation team?
We did not use an integrator, reseller, or consultant for the deployment.
What was our ROI?
I'm not sure if we've seen an ROI.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is quite in line with the other solutions. It depends on which perspective you see it. It could be affordable or expensive. It depends on the company. For the big companies maybe it's more affordable, for the smallest ones probably not.
There are packages that you can buy or add-ons that you can add, depending on the usage, depending on what you have to do with it.
Which other solutions did I evaluate?
We did look at other options, however, this solution was more fitting for the purpose that we had.
What other advice do I have?
We're a customer and an end-user.
I'd advise potential new users to understand if there is a fit as a product like this is pretty much covering the same functionalities as others on the market. There are not so many huge differences. It depends on what you have to do and what your capabilities are and what your vision is.
If you need more freedom, you can use other things like Kong or other products. Usually, all those products, at least the big players on the market, have the same functionalities. At that point, it's just a matter of questioning if the product is fitting the needs and the purpose that the company has or not.
New users need to question what they want to achieve and how they want to achieve it, how they're structured if they're working on the cloud or if they're working on-premise. They have to make some questions about the needs, the wishes, and the setup that they want to have.
I'd rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Mature, reasonable price, and easy to use and set up
Pros and Cons
- "It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great."
- "It is easy to use from a developer perspective and a customer perspective; it is easy to set up, it is on Google Platform, and there are multiple deployment models they support, which is great."
- "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."
- "There should be an integrated continuous integration and continuous deployment approach with Apigee."
What is most valuable?
It is easy to use from a developer perspective and a customer perspective.
It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.
What needs improvement?
There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.
It lacks the connectors and connectivity. That's something that would be good to have.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
I have not faced any stability issues.
How are customer service and support?
Their support is good.
How was the initial setup?
For on-premise, there is complexity, but the cloud version is easy to set up.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for the features they provide and the maturity of the platform.
What other advice do I have?
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Software Engineer at a tech services company with 10,001+ employees
Good technical capability, but the initial setup could be simplified and the user experience could be enhanced
Pros and Cons
- "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
- "I'm still evaluating, but in terms of overall performance and stability, it's quite good."
- "We are experiencing issues with automation; the production in Apigee is quite time-consuming."
- "We are experiencing issues with automation; the production in Apigee is quite time-consuming."
What is our primary use case?
Essentially, we have our own product where we have hosted the APIs and Apigee for consumers to consume. We have an airline domain and our own product.
We provide services to our clients, who are end users.
What needs improvement?
We are experiencing issues with automation; the production in Apigee is quite time-consuming.
The integration with serviceability also needs improvement. It gives our developers access. We have a developer who can deploy the APIs to the platform. As a result, they are encountering some difficulties in automating those processes. Stability relies on whether those issues can be addressed in any other API gateway.
I'd like to see the automation, time to release, time to market the new APIs, and pushing the APIs from one environment to another, to production, improved in the next release.
It is time-consuming; according to the information I have received, it can take up to two months for any new API to be published for production. I'm not sure what the difficulties are in between, but this is what I'm dealing with in this segment.
While I don't have the hands-on experience, in my opinion, and based on my research, it is not very user-friendly in terms of user experience, or UIUX.
For how long have I used the solution?
I have been working with Apigee for a few years.
What do I think about the stability of the solution?
Apigee is quite stable.
How was the initial setup?
The initial setup is complicated. There is a lot involved, and many teams are involved.
When attempting to apply a new host, they are setting up the DNS network, which takes some time.
Which other solutions did I evaluate?
We already have Apigee in our system, but we're trying to evaluate APM based on the differences between Apigee and APM.
Right now, I don't have any experience with Apigee. The only task I've been assigned is to evaluate the APIM. So far, I've only explored APIM. And all I'm doing is defining the features and differences between Apigee and APM.
What other advice do I have?
I'm still evaluating, but in terms of overall performance and stability, it's quite good. As a result, we have not failed any of the issues in that regard.
For the technical capabilities, I would rate Apigee a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consulting Chief Information Officer at Tippingedge
Simple to integrate, reputable, versatile, and has good technical support
Pros and Cons
- "Apigee has proven to be one of the best of the breed."
- "Apigee has proven to be one of the best of the breed."
- "We are experiencing some performance issues."
- "We are experiencing some performance issues."
What is our primary use case?
We have a legacy and non-legacy databases that are both on-premises and off-premises.
Apigee is used to connect to any Google-based applications that are available. In addition, we are experimenting and testing in other environments.
I'm a CIO in consulting.
What is most valuable?
Apigee has proven to be one of the best of the breed. Others are attempting to innovate and are succeeding. So we don't know how innovations will be distributed, Azure, Amazon. Amazon, without a doubt, is lagging, but I've recently heard in the reinventing that they're working on a lot of API-related innovations. So you can't say that they'll be lagging behind as they are catching up.
What needs improvement?
We are experiencing some performance issues. Except in terms of performance, we can't find anything that needs improvement. This is something that we are trying to understand, and we will fix it soon.
I'm dealing with the Google and Apigee teams directly, so I can't go into specifics. But I believe we will be able to fix it sooner rather than later. It will be one of the most extensive implementations. And while we did not find any performance issues during testing and development, we did find some in production. We will be in a position to fix it soon.
Our environment consists of multiple clouds. The usual question is whether you have a single environment or a multi-cloud environment. What I've answered is applicable to all multi-cloud scenarios. I haven't specifically mentioned the Apigee-related issues. In CA Cloud, that is Google, I am working in a multi-cloud environment with settings and cross-components.
More platform integration, lower prices, and improved performance are all potential improvements; however, when it comes to standardization, all of them are converging on standardization, but, my criteria are more performance-based.
Either one is focusing on the API or on alternative exchanges that can improve performance. As a result, making a choice of API and the use cases that surround it, as well as how the implementation is done for scale, can be difficult at times. When we talk about the scale, there are definitely a lot of considerations that must be understood, and one of them is performance, which is our primary focus area.
If you are going to use APIs or even exchanges, you should be more concerned with performance.
For how long have I used the solution?
I have been dealing with Apigee for quite a long time before it was part of Google. It's been approximately three years.
What do I think about the stability of the solution?
The stability of Apigee is one of the best of the breed.
What do I think about the scalability of the solution?
The scalability of Apigee is good.
Apigee will be implemented in over 100 hospitals.
How are customer service and support?
We have been working closely with technical support, and everything is fine.
Which solution did I use previously and why did I switch?
We are also collaborating with Amazon teams and some of the standardization committees to help standardize APIs.
How was the initial setup?
The integration of Apigee was straightforward.
It is not an installation, it's an integration. Apigee is integrated rather than installed.
The number of people needed to maintain this solution is determined by the project's, and the complexity of the situation.
What's my experience with pricing, setup cost, and licensing?
Apigee is subject to licensing fees.
Typically, the customer is internal, so it is accounted for in the integrated budgets.
What other advice do I have?
I have other affiliations. Like, I am associated with Cloud Security Alliance, which is a nonprofit organization. And I am also part of ISO SC 38. SC38 has a PWI, a preliminary work initiative on API management. And that goes as the advisory at a global level for a standardization. This topic is not only of my interest, but it is my passion.
I would recommend this solution based on the use case they have.
I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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