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PeerSpot user
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees
Real User
It has ability to execute the scripts without manual intervention.

What is most valuable?

It has ability to execute the scripts without any manual intervention. It has ability to run scripts overnight without any human intervention (lights-out testing), which proves to be vital in providing wider coverage in a short time.

How has it helped my organization?

We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools. The testing organization can cut short its budget, as it is not required to hire more testers for regression testing.

What needs improvement?

Upgrading Certify takes a lot of time and effort, which is like a small project by itself.

For how long have I used the solution?

I have used it for two years.

Buyer's Guide
Worksoft Certify
July 2025
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and support?

Customer Service:

Customer service is 4.5 out of 5.

Technical Support:

Technical support is 4.5 out of 5.

Which solution did I use previously and why did I switch?

We used to use QTP, but the ability of Worksoft in the SAP automation space compelled us to make the transition.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user181542 - PeerSpot reviewer
SAP Test Manager at a energy/utilities company with 1,001-5,000 employees
Vendor
It has the ability to automatically perform test without the need of a manual script.

What is most valuable?

Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing). It can perform automated end-to-end validation across application landscapes.

How has it helped my organization?

Organizations does not need to hire numerous resources to perform regression testing, therefore, cutting overhead cost at a substantial level.

What needs improvement?

It uses a sizeable space for its database, therefore requires a regular cleanup in the server's space. Secondly, upgrading of its version requires enormous time and effort, that it's like a mini project. It could impact testing phase if not managed well. Technical support sometimes requires access to client's server, which is not allowed for some clients.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

9 out of 10

Technical Support:

8.5 out of 10, it is quick to respond, but takes time to resolve on some issues (related to #6).

Which solution did I use previously and why did I switch?

There was no established solution and testing was being done manually.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Worksoft Certify
July 2025
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
PeerSpot user
Technical Lead - QA at a tech services company with 501-1,000 employees
Consultant
​It is good for automating SAP applications but scripts with a large number of lines have performance issues.

What is most valuable?

It supports Siebel, SAP, Web based, and Terminal-based applications.

How has it helped my organization?

It is good for automating SAP applications.

What needs improvement?

Scripts with a large number of lines have performance issues. As it is script-less, understanding loops in script is a bit hard. It also needs improvement to the UI.

For how long have I used the solution?

Four years.

What was my experience with deployment of the solution?

Installation is straight forward.

What do I think about the stability of the solution?

Quite stable.

What do I think about the scalability of the solution?

Able to handle large volumes.

How are customer service and technical support?

Customer Service:

Haven't contacted customer service so far.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

We replaced our existing tool, QTP. Jenkins has script-less automation, and is easy for non-technical people to use.

How was the initial setup?

Installation is straight forward.

What about the implementation team?

In-house installation was done.

Which other solutions did I evaluate?

It was an organizational decision and we were replacing QTP.

What other advice do I have?

I would recommend it, though it's a costlier solution, but the script-less automation is very useful.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ashwin Mor - PeerSpot reviewer
Ashwin MorSenior Software Engineer at Tech Mahindra
Real User

Hello. How do we contact Support for Worksoft certify?

it_user176928 - PeerSpot reviewer
Technical Lead at a tech services company with 1,001-5,000 employees
Consultant
It needs to improve on fetching data from CSV files​ but it allows end to end script executions

What is most valuable?

  • Certify Data
  • Layout
  • Remote Control

How has it helped my organization?

It allows us to do end to end script executions.

What needs improvement?

Fetching data from CSV files

For how long have I used the solution?

For 2.5+ years,

What was my experience with deployment of the solution?

None encountered.

What do I think about the stability of the solution?

We have issues with database response during execution.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

We used QTP on BPT framework. We switched because Worksoft Certify gives us a better regression execution & better results for SAP business. Additionally, it ha the Certify Data feature.

What about the implementation team?

We used a vendor, I would rate them 7/10.

What other advice do I have?

Its best for SAP automation. Questions on its web automation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Kraus - PeerSpot reviewer
Chris KrausProduct Manager at Worksoft Inc
Real User

Happy to hear that you are using Certify. There is a feature request to implement direct .xls support for recordset data in the ideation forum on portal.worksoft.com. I encourage you to vote up the idea and provide specific requirements for any feature.

Buyer's Guide
Download our free Worksoft Certify Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Worksoft Certify Report and get advice and tips from experienced pros sharing their opinions.