Try our new research platform with insights from 80,000+ expert users
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
Oct 27, 2020
Easy to use with good productivity tools and good support
Pros and Cons
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "As a user, I should have a facility that I can secure an entire folder with a password."
  • "As a user, I should have a facility that I can secure an entire folder with a password."

What is our primary use case?

The primary use case of this solution is for the use of productivity tools such as Excel, Word, and PowerPoint. These are very popular and I don't see any alternatives.

There are some open-source, and even Mac has good products.

What is most valuable?

The most valuable features are ease of use, usability, and user-friendliness. These are great from the Office products perspective. 

From an organization's perspective, we use Office 365 cloud version for the office, which is excellent.

It's quite straightforward and has all of the features that I was looking for.

What needs improvement?

One of the areas that need some clarity, is when trying to secure a specific folder between the file system with a password. I am not sure if it is possible.

As a user, I should have a facility that I can secure an entire folder with a password. This is a feature that I would like to be added to the Windows System.

Also, It could be more secure.

For how long have I used the solution?

When I first purchased my laptop, it came with Windows 8.1 in 2013 or 2014, then when Windows 10 was released it was automatically updated.

Buyer's Guide
Windows 10
February 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
885,264 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I am not using it extensively.

In our organization, we have approximately 200 people. 

I am not sure of the exact number of internal users, but all of the laptops and desktops have Windows 10 installed.

The need is always there on a daily basis.

How are customer service and support?

I have had some very basic issues that I needed some additional help with. They were formulas in Excel and the support was very helpful.

Microsoft technical support is good and the documentation is very good. It's very helpful.

Which solution did I use previously and why did I switch?

I have used Ubuntu for some time and also OpenOffice. Office products are superior to OpenOffice and other products.

How was the initial setup?

I was not a part of the installation, but from what I understand it was straightforward.

When I purchased my laptop, it was already installed.

I completed the upgrade myself.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is licensed. It was included with the purchase of my laptop.

What other advice do I have?

When I spend time on documentation, this is a very good application to use.

I would recommend using Windows 10 to anyone who is interested in implementing this solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1390266 - PeerSpot reviewer
General manager at a tech services company with 1-10 employees
Real User
Aug 9, 2020
Easy to use, easy to set up and very stable
Pros and Cons
  • "The initial setup is very easy."
  • "We have no complaints as to how it's running and it's worked well for us so far."
  • "Occasionally configurations can be a bit tricky."
  • "Occasionally configurations can be a bit tricky."

What is our primary use case?

We primarily use the solution for just normal documented work, including work schedules or things of that nature. 

What is most valuable?

The solution is very user friendly.

The interface of the solution makes it very easy to navigate.

The initial setup is very easy.

The product is very stable.

What needs improvement?

Right now, the solution is quite good and works quite well for us. I don't know if there are features that need improvement.

Occasionally configurations can be a bit tricky.

For how long have I used the solution?

I've been using the solution for two or three years.

What do I think about the stability of the solution?

The stability of the solution is very good. We've never had a crash and it's never frozen. I don't recall experiencing bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

We only have about ten people in our company using the solution.

We do plan to increase usage in the future. If we bring on more people, they'll also use Windows 10.

How are customer service and technical support?

We've never used technical support do to the fact that we've never had issues. Therefore, I can't speak to their level of service. So far, the solution itself is working well. We've been satisfied.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The implementation is not complex. It's quite straightforward.

The deployment took maybe ten minutes.

You only need one admin person. There isn't much maintenance required.

What's my experience with pricing, setup cost, and licensing?

There aren't additional costs over and above the licensing. The pricing is pretty straightforward. The pricing is in US dollar, however, I'm unsure as to what the full cost is.

What other advice do I have?

We don't have a business relationship with the company. We're just a customer.

I'd rate the solution nine out of ten. It's a great product. We have no complaints as to how it's running and it's worked well for us so far. There really isn't anything missing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
February 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
885,264 professionals have used our research since 2012.
reviewer1397244 - PeerSpot reviewer
Manager-IT at a construction company with 1,001-5,000 employees
Real User
Aug 6, 2020
Great interface and useful for me that the drivers are loaded by default
Pros and Cons
  • "Great user interface and drivers are loaded into the solution by default."
  • "The user interface is great and I like that the drivers are loaded into it by default because it is straight."
  • "A very expensive solution."
  • "The price is always high. Whenever I go out to buy a computer and want to buy a Windows license for it, it makes up a quarter of the total cost."

What is our primary use case?

I use the solution for desktop computing, PowerPoint and accessing the ERP. I'm an IT manager and we're users of Windows 10. 

What is most valuable?

The user interface is great and I like that the drivers are loaded into it by default because it is straight. We don't have to download much and can very easily get it into our network. They also have some good security features. 

What needs improvement?

The price is always high. Whenever I go out to buy a computer and want to buy a Windows license for it, it makes up a quarter of the total cost. It sometimes helps if it's bundled with the machine, but it's still expensive. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

It's a stable solution, we don't generally have issues with glitches. 

What do I think about the scalability of the solution?

It's quite a scalable solution. We have around 400 users. 

How are customer service and technical support?

Two years ago we took annual support from Microsoft and then we shipped it to other vendors where we were directly dealing with Microsoft. There were some issues regarding the solution at that time but things have improved since then. 

Which solution did I use previously and why did I switch?

We use Mac OS in the company. One of our directors prefers it to Windows so we went with that at work. But it really is very costly even though you get good security with it. They are more reliable than Windows and less chance of being hacked or broken into. It's a very sturdy machine. On the other hand, I prefer the ease of use with Windows. 

What other advice do I have?

The use of Windows really depends on individual preference, but I would say Windows 10 is better. If you have the money then you can use Mac OS because it would make a difference if you have an iPhone plus an iPad, and you sync everything. To get all that into place requires a lot of money. Windows has its drawbacks and glitches and some instability, but on the whole it works and it's fine. 

There are problems with every solution - I would rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Of Risk Management at a financial services firm with 11-50 employees
Real User
Aug 1, 2020
A stable operating system that is user-friendly and has good technical support
Pros and Cons
  • "The most valuable feature is the interface."
  • "In summary, this is a product that I like a lot and I recommend it."
  • "The speed and performance should be improved."
  • "The speed and performance should be improved."

What is our primary use case?

Windows 10 hosts several applications that I use including Outlook for email and others for searching the internet.

What is most valuable?

The most valuable feature is the interface.

What needs improvement?

The speed and performance should be improved.

Easier integration with other platforms would be an improvement.

It should include a low-code or no-code solution for beginners that they can use to write applications.

For how long have I used the solution?

I have been using Windows 10 for several years.

What do I think about the stability of the solution?

Windows 10 is a stable operating system.

What do I think about the scalability of the solution?

This product is quite scalable. I expect that we will be increasing our usage of it.

How are customer service and technical support?

I'm very satisfied with the technical support.

Which solution did I use previously and why did I switch?

We switched to Windows 10 from the previous version. It was a natural progression and it is more scalable.

How was the initial setup?

I did not have any trouble with the initial setup. It was simple to install.

What about the implementation team?

Our in-house IT team is responsible for deployment and maintenance.

What other advice do I have?

In summary, this is a product that I like a lot and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1396353 - PeerSpot reviewer
Embedded Engineer at a manufacturing company with 11-50 employees
Real User
Jul 30, 2020
The interface is good, but the performance degrades with too many applications open at once
Pros and Cons
  • "The most valuable features are the interface and the speed of switching between processes."
  • "The most valuable features are the interface and the speed of switching between processes."
  • "of the problems with Windows 10 is that it hangs when you open multiple programs."
  • "One of the problems with Windows 10 is that it hangs when you open multiple programs."

What is most valuable?

The most valuable features are the interface and the speed of switching between processes.

What needs improvement?

One of the problems with Windows 10 is that it hangs when you open multiple programs. For example, if you are running 10 to 15 applications then the performance will slow down to something similar to Windows 7. Often, I will have Microsoft Office open, as well as my development tools, and once I have been using them for perhaps 20 minutes, everything slows down. Switching between applications at that point can take two or three minutes.

I have been having some trouble with the .NET framework and it took me a full day to install it. The problem seems to be that every time it connects to Microsoft online, it is different. After several attempts, I was finally able to succeed.

For how long have I used the solution?

I have been using Windows 10 for about six months.

What do I think about the stability of the solution?

Other than the problem with having many applications open, it is stable. I haven't had any issues with the other functionality. 

What do I think about the scalability of the solution?

Most of the people in our company use Windows 10. Some have desktops and some have laptops.

How are customer service and technical support?

I have not had to contact technical support. Any problems that I have had, I was able to solve on my own.

How was the initial setup?

Windows 10 came pre-installed on my laptop and it was easy to set up. It only took a few minutes to do.

What other advice do I have?

Overall, Windows 10 is a good operating system.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1313088 - PeerSpot reviewer
Architect at a tech services company with 1-10 employees
Real User
Jul 29, 2020
User-friendly and is updated regularly, but the security needs to be improved
Pros and Cons
  • "It is easy to operate and perform any tasks."
  • "In summary, Windows 10 is a good operating system and I recommend it."
  • "If you need servers to be deployed in a production environment then you definitely want to look at a different operating system."
  • "If you need servers to be deployed in a production environment then you definitely want to look at a different operating system."

What is our primary use case?

We are a service company and we use a variety of products that are guided by the clients' requirements. Windows 10 is one of the operating systems that we use for this.

What is most valuable?

I like the fact that it is user-friendly. It is easy to operate and perform any tasks.

It is easy to train others in the use of Windows 10.

What needs improvement?

If you need servers to be deployed in a production environment then you definitely want to look at a different operating system. From an end-user point of view, I don't see in issues in using Windows.

Improvements should be made to security, making it more resistant to hacking and malware.

For how long have I used the solution?

I have been using Windows 10 for more than five years.

What do I think about the stability of the solution?

If you are looking at production systems then you are definitely going to have an issue with Windows. For normal users that don't require much in terms of system capacity, it is okay. It is quite manageable from the perspective of a normal user.

What do I think about the scalability of the solution?

We are a small organization and everybody uses Windows.

Which solution did I use previously and why did I switch?

We also use Linux, depending on the client.

How was the initial setup?

The initial setup is straightforward and easy to understand.

What other advice do I have?

They have been evolving Windows 10 since it was released. Every time we open it, there is something new. It used to be that email and other utilities were on the system, but now they are cloud-based. Whether the older or newer interfaces are better, or not, doesn't matter because you get used to it and move along.

In summary, Windows 10 is a good operating system and I recommend it.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant (Architect) at MasterCard Incorporated
Real User
Jul 22, 2020
Straightforward to set up, user-friendly, and support an entire ecosystem of tools
Pros and Cons
  • "Microsoft technology is very simple and user friendly."
  • "In summary, my experience with Windows 10 is really good and I like most of the features."
  • "Windows needs improvements made with respect to security because it is still vulnerable."
  • "Windows needs improvements made with respect to security because it is still vulnerable."

What is our primary use case?

I am an application developer and Windows 10 is the environment that I prefer to use.

What is most valuable?

Microsoft technology is very simple and user friendly.

Some of the features that I like are Skype and the Windows Store. 

Most of Microsoft Office is essential to use.

OneNote and Visio are features that I use in my day-to-day activities.

What needs improvement?

Windows needs improvements made with respect to security because it is still vulnerable. Often, there are vulnerabilities found that they are releasing patches for. For example, Windows servers are still not very difficult to hack. When I was working with their products several years ago, it was really easy to break the Windows Server password.

There are some features such as wireless display and remote desktop connections that are not available in the Home Edition, but it would be really helpful for home users to have access to these.

I would like to see some kind of tool that can be used to plug in and connect to Azure technologies.

What do I think about the stability of the solution?

Of course, there are issues or bugs that are found, and we can help by reporting them to the Windows team. There regularly work on them and provide patches to update and fix them as soon as possible.

How are customer service and technical support?

I have not personally spoken with Microsoft technical support for Windows 10 because there is a team in our office that deals with them directly.

Which solution did I use previously and why did I switch?

I have experience with Linux, but Windows 10 is more user-friendly in easier to use. In Linux, you have to remember command syntax, but in Windows, this is not required. A lot of help for Windows users is available.

How was the initial setup?

The initial setup is really straightforward. It is plug-and-play and you don't need much experience or learning before performing the setup.

What other advice do I have?

In summary, my experience with Windows 10 is really good and I like most of the features. It is easy to use compared to other operating systems like Ubuntu. They provide the entire ecosystem including tools and technologies, and Microsoft has that whole umbrella available. It makes you feel comfortable.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1386360 - PeerSpot reviewer
Information Security Consultant at a consultancy with 11-50 employees
Consultant
Jul 15, 2020
Stable and scalable with good security features
Pros and Cons
  • "The latest versions of the solution have increased their level of stability. It's quite good now."
  • "The Microsoft ecosystem works really well when I have an active directory and am using Microsoft Outlook, Exchange, etc., and they interact really well together."
  • "The solution should offer a bit of an easier integration with authentication methods, like FIDO or FIDO2 authentication with the USB-C. They should try to simplify the process of authenticating the user. Nobody wants to remember thousands of passwords."
  • "The patch deployment in corporate enterprises could be improved in a way to specify when the system will update and to prevent users from interacting with this system during the actual updates."

What is most valuable?

The solution's most valuable aspect is the vast integration of PowerShell to help automate the community and every system maintenance task.

The solution has implemented security capabilities quite well. There is a new technology that allows you to put your security credentials in the EPM module has been great. 

The initial setup is easy.

The latest versions of the solution have increased their level of stability. It's quite good now.

What needs improvement?

The patch deployment in corporate enterprises could be improved in a way to specify when the system will update and to prevent users from interacting with this system during the actual updates. If you have a system running in a production facility, the user is only able to access a dedicated application when you then update the system, the application has to be stopped. When this happens, the system is open for manipulation. Microsoft should invest more in a way to protect users from interacting with this system during the update process.

It's a very edge case. It's really important for us. I know some other production facilities. There are some third party solutions in place which tried to tackle this issue, but it would be better if Microsoft directly addressed it on their own.

The solution should offer a bit of an easier integration with authentication methods, like FIDO or FIDO2 authentication with the USB-C. They should try to simplify the process of authenticating the user. Nobody wants to remember thousands of passwords. 

For how long have I used the solution?

I've been using the solution for three years so far.

What do I think about the stability of the solution?

Windows 10 is really stable now. There aren't bugs or glitches. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

In the case of scalability, it would be easy to expand the solution. It is quite straightforward to execute on scalability. A company shouldn't have trouble with it when they need to expand.

Currently, we have about 8,000 users on the solution.

How are customer service and technical support?

I've never personally contacted technical support. We often try to contact more third-party support services. I can't remember any direct contact with support, so I can't speak to the quality of services that they provide.

Which solution did I use previously and why did I switch?

We have used a lot of Linux's systems, however not for clients. In the past, for end user computing, like running workstations, we already used Windows 10. It was Windows 7 before that.

How was the initial setup?

The initial setup is a very straightforward process. It's not complex. It's easy to deploy and users are adapting to it quickly. The whole process is very fast. 

What other advice do I have?

We're just a customer. We don't have a business relationship with Microsoft.

The Microsoft ecosystem works really well when I have an active directory and am using Microsoft Outlook, Exchange, etc. They interact really well together. 

In regards to the solution being cost-effective, I would say the latest technologies from Microsoft have an administrative system that is much easier than running IBM. It's now so well interconnected that if you're trying to migrate to the cloud it's easy. 

Microsoft really tries to fill all of a company's technical needs, which works really well. 

I would rate the solution a solid nine out of ten.

It's really great. Microsoft has done a lot to improve their offerings over the last few years. You can still improve every product somehow. They could always add more features and continuously refine the product. However, at this point, it's working really well for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.