I have using Windows 10 to run personal applications.
Senior Manager , Digital Transformation, Strategy & Transformation at a insurance company with 10,001+ employees
Easy to use, high performance, and reliable
Pros and Cons
- "The solution has high performance and is easy to work with."
- "In a new release, Microsoft could improve their Internet Explorer browser. It does not work as well for all sites as other browsers do, such as Google Chrome."
What is our primary use case?
What is most valuable?
The solution has high performance and is easy to work with.
What needs improvement?
In a new release, Microsoft could improve their Internet Explorer browser. It does not work as well for all sites as other browsers do, such as Google Chrome.
For how long have I used the solution?
I have been using Windows 10 within the last 12 months.
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What do I think about the stability of the solution?
Windows 10 is stable and reliable.
What do I think about the scalability of the solution?
We have approximately 4,000 people in my organization using this solution.
How was the initial setup?
The installation is straightforward and takes approximately one hour.
What about the implementation team?
Our IT team does the implementation and maintenance of the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Program Manager at a computer software company with 5,001-10,000 employees
Good navigation and intuitive design
Pros and Cons
- "The features that I have found most valuable are that it is user-friendly."
- "It could have more integration and a better pricing plan."
What is our primary use case?
Windows 10 is an operating system that all our applications run on. It's basically for my personal purposes at home.
What is most valuable?
The features that I have found most valuable are that it is user-friendly.
What needs improvement?
In terms of what could be improved, it could have more integration and a better pricing plan. Additionally, it could be more secure and have more dashboards.
For how long have I used the solution?
I have been using Windows 10 for about 9 years or so.
What do I think about the stability of the solution?
It is definitely stable, has good navigation, is easy to use, and has an intuitive design.
What do I think about the scalability of the solution?
I can't say if it is scalable.
Which solution did I use previously and why did I switch?
I was on Linux before using Windows 10.
How was the initial setup?
It is very easy to install. It usually takes a couple of minutes.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
It's a yearly license.
What other advice do I have?
On a scale of one to ten, I would rate Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
June 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Manager, BI & Analytics at Perceptive Analytics
Easy to use with a familiar user interface and good stability
Pros and Cons
- "I've got a good level of familiarity with it. The user interface is intuitive."
- "Like all Windows products or like all the Microsoft products, like Office, it's priced a bit on the higher side."
What is our primary use case?
I'm primarily using the solution for running my personal applications. I use it on my laptop and my applications run off of Windows 10.
What is most valuable?
It's like any Windows version. You can run whatever programs you need on it.
It's easy to use. Everybody knows Windows. I've got a good level of familiarity with it. The user interface is intuitive.
The solution is stable. I've found the scalability to be good.
What needs improvement?
I do not recall coming across any missing features. Just like any other Windows product, it's great. I can't think of anything else to add.
Like all Windows products or like all the Microsoft products, like Office, it's priced a bit on the higher side.
For how long have I used the solution?
I've been using the solution for five years at this point.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a person needs to expand it, it can.
Right now, I'm only using the solution myself for personal usage.
How are customer service and technical support?
I've never contacted technical support. I cannot speak to how helpful or responsive they might be.
Which solution did I use previously and why did I switch?
I've only ever used Windows. I did not previously use a different solution.
How was the initial setup?
I didn't have to install it at all. It came pre-installed on my laptop. Therefore, I cannot speak to the installation process and if it is difficult or simple.
What's my experience with pricing, setup cost, and licensing?
Windows is pretty expensive. They could work to price it lower.
I have a lifetime license. You purchase it once and you don't have to think about it again.
What other advice do I have?
I have the solution deployed on my laptop. I'm using the latest version of the solution at this time.
I'd rate the solution at a nine out of ten. I'm pretty happy with its capabilities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a consultancy with 201-500 employees
Straightforward to set up and works well with Microsoft Office but has too many updates
Pros and Cons
- "The solution scales well."
- "If they could avoid the constant bombarding of the updates, which happens, that would be appreciated."
What is our primary use case?
I primarily use the solution for work purposes.
What is most valuable?
In terms of my company, it's giving me a Windows laptop, so that is why I'm using it. I can say that Microsoft Office works really well in Windows rather than on any other OS.
Many people are using Windows 10. There wouldn't be much if any compatibility issues when you have to share any information.
You can actually mirror your phones on Windows, without installing meaning third-party applications, which I really liked.
The initial setup is pretty straightforward.
The solution scales well.
Technical support seem to be helpful.
What needs improvement?
I generally have a better user experience using macOS than Windows.
I could actually see a lot of bugs and glitches. The performance of Windows is not that great.
They could optimize the OS for all devices.
If they could avoid the constant bombarding of the updates, which happens, that would be appreciated.
What do I think about the stability of the solution?
The stability isn't ideal. There are bugs and glitches. I've seen performance issues. This, of course, is in comparison to Mac, which is largely problem-free.
What do I think about the scalability of the solution?
The scalability is pretty good, actually. When it comes to the enterprise solutions that Windows offers, scalability is never an issue.
We have around 250 people on the solution right now.
We do have plans to increase usage. We may end up doubling it.
How are customer service and technical support?
I haven't used Microsoft support directly, however, in terms of the people who are setting it up in my company, they are good with the support on offer and are satisfied with the service they get. They will get back to you with an answer.
Which solution did I use previously and why did I switch?
We've always used Windows. We did not use anything else previously.
How was the initial setup?
The initial setup is pretty easy as people know the system and are comfortable with Windows - especially when it comes to server management. And whenever they want to control any other appliances, Windows is the way to go.
That said, I'm not sure how long the deployment process actually took.
In my company, likely three people were involved with the initial setup. They also handle maintenance.
What was our ROI?
There is an ROI in terms of being able to upgrade. You can upgrade your hardware or the solution every five years or so.
What's my experience with pricing, setup cost, and licensing?
I would not say it's expensive. It has an extensive range of options. If you're just looking at the OS perspective, there is no comparison.
You don't know how much does a macOS costs you, as it comes with the hardware. I would say that, with the performance that Windows delivers, it's not justifiable that Windows is charging the money they do. That said, I would say that it is not expensive.
There might be a Windows setup fee when you buy the license, however, I am not 100% certain this is the case.
What other advice do I have?
Our company uses the product. I am just an end-user.
I'm pretty neutral in terms of recommending it to anyone. There are pros and cons.
I'd rate the solution at a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Manager at a marketing services firm with 201-500 employees
User-friendly, reliable, scalable and easy to install
Pros and Cons
- "It is easy to use."
- "It could have faster updates."
What is our primary use case?
It's an operating system that is used for everything.
What is most valuable?
It is easy to use.
What needs improvement?
It could have faster updates.
For how long have I used the solution?
I have been using Windows 10 since it was launched, in 2015.
What do I think about the stability of the solution?
I don't have any issues with the stability of Windows 10.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
How are customer service and technical support?
I have not contacted technical support. We haven't been faced with many issues.
Which solution did I use previously and why did I switch?
We have not used any other operating system.
How was the initial setup?
It was very easy to install.
It took two or three hours to complete the installation.
What about the implementation team?
We did not need a team, consultant, or integrator to help install this solution. We were able to do it ourselves.
What's my experience with pricing, setup cost, and licensing?
There are no monthly or yearly licensing fees.
It is paid one time only when Windows is activated.
What other advice do I have?
I would recommend this solution to others.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Management Executive at a security firm with 11-50 employees
Great for personal or professional setups and offers automatic patch updates
Pros and Cons
- "Technical support is great in South Africa."
- "Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly."
What is most valuable?
We like that the patches are automatic. It takes away a lot of the administrative burden, from a security point of view, on the environment. You do not really need to worry about patch management on a Windows 10 machine, as it automatically does it. Those are the benefits that we see from a management point of view.
For personal or professional setups, the solution works well.
The solution is stable.
We find the solution to be quite scalable.
It does what it's meant to do. You don't want the platform to do anything more than what it's doing at the moment. It gives you the analytics. It gives you the right security posture. You can draw on it. It can integrate with other solutions.
What we like about the stack of products is if you manage it on a management console, it cuts across the enterprise. That's a benefit in terms of your rollout strategy. It's quicker to deploy, easier to deploy, and it definitely affects the user to a large degree. It doesn't consume too many resources on your endpoint.
Technical support is great in South Africa.
What needs improvement?
The whole point of Microsoft is it's a phenomenal stack of products. However, Microsoft must realize that it's operating in Africa. We cannot pay US dollars. For the cost of Microsoft Windows 10, it's just not affordable for the majority of the population in South Africa. Who's going to spend that amount of money when people are barely affording to live? It's costly.
For how long have I used the solution?
I've been using the solution for the last 18 months. It's been over a year so far.
What do I think about the stability of the solution?
The stability of the solution is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is good. If a company needs to expand the product, it can do so.
W have 50 users on Microsoft right now.
How are customer service and technical support?
In South Africa, we have great technical support from Microsoft. It comes down to the training and the availability of resources and that is great.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. We've always used Microsoft.
How was the initial setup?
The deployment is very easy. The initial setup is simple. There are zero hassles.
I didn't do the installation personally, however, I know we just did a deployment for about 50 users, and it took us about a day to deploy it.
What about the implementation team?
You can do it just by yourself. The guidelines and the training and so forth that Microsoft provides for users are great. If you follow that, it's great. From a Microsoft point of view, if you follow the step-by-step guide, it's easy to deploy. You don't need an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced for the region.
We pay a licensing fee on a monthly basis.
What other advice do I have?
I'm just a customer or an end-user.
As a cloud-based solution, we're using the latest version of the product.
I'd rate the solution at an eight out of ten. We've been happy with its capabilities in general.
We would recommend the solution to other users.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Transformation Advisory at a tech services company with 10,001+ employees
GUI has been greatly enhanced and it has the single click advantage
Pros and Cons
- "The GUI has been enhanced and it supports the 365 suite."
- "Lack of alerts when there are issues with connectivity or power surges."
What is our primary use case?
My primary use case of Windows 10 is for any type of office work - emails, remote connectivity, document management, storage and the like. I'm an associate partner.
What is most valuable?
From a user standpoint, the GUI has been enhanced as well as some add-ons with respect to news, forecasts, GPS. I think overall there are some good features and it has the single click advantage. Also, the entire integration supports the 365 Suite.
What needs improvement?
I'd like to see some sort of technical notification service reminder regarding hardware health. It's a feature that could help because I get quite a lot of Microsoft Office crashes. It asks whether you want to report them and then the notification disappears into thin air. I also think that task manager needs to be a little more graphical in nature, with more user analytics and I'd also like to know usages so I can run an operating system sometimes, multitasking, things like that. There are sometimes connectivity issues when there is any sort of power fluctuation with the adapter or from the main, and I think that area needs improvement. If there are power surges, or the adapter is not able to send the required power to the BIOS, there should be alerts. The other big one for me is integration with the hardware so that, for example, a user can know if there's a problem of dead pixels on the screen, some sort of predictive analytics on that front would be helpful.
For how long have I used the solution?
I've been using this solution for about three years.
What do I think about the stability of the solution?
The solution is stable despite some crashes that I've experienced. On the whole it's performance has improved and optimization-wise, the issues are not generally visible to the end user.
What do I think about the scalability of the solution?
They've done a good job from a scalability perspective because if you look at the different systems that are enabled, the operating system does a good job.
What other advice do I have?
I recommend this solution, it's been tried and tested over years and I am very comfortable with it. At the end of the day, it's about affordability, and Microsoft OS stands out from that perspective.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at Debre Markos University
Easy to install and has good support.
Pros and Cons
- "It is easy to install and has good information."
- "The interface could be more user-friendly."
What is our primary use case?
We are using this solution for running personal applications.
Most of our users have it installed on their laptops and desktops.
What is most valuable?
It is easy to install and has good information.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
I have been using Windows 10 for three years.
We are using the latest version.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
Previously, I used Windows 7.
How was the initial setup?
It's easy to install.
It can be deployed in 20 or 30 minutes.
What about the implementation team?
I completed the installation myself.
What other advice do I have?
I would recommend this solution to others.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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