Manager at a non-profit with 201-500 employees
Real User
Top 5
Stable and easy to manage with a straightforward setup
Pros and Cons
  • "We've found the solution to be scalable."
  • "On the DevOps side, if there could be more automation it would be more helpful."

What is our primary use case?

Basically, we wanted to do more automation. That was the primary reason for us to move to it. Specifically, with respect to the finance part, we wanted to ensure that more automation can happen there in order to give more control to the end-user. It's also used for managing some of the application stack as well as storage management.

What is most valuable?

The solution makes management very easy.

We've found the solution to be scalable.

The stability of the solution is very good.

The installation process is very simple and straightforward.

What needs improvement?

The solution could use more integration with respect to the DR solution. If there was more integration with respect to the backup solutions, that will definitely help us.

On the DevOps side, if there could be more automation it would be more helpful. Specifically, we would like to know how to integrate and extend it towards the cloud. Either it is JCP or GCP or AWS.

For how long have I used the solution?

I've been using the solution for one and a half years.

Buyer's Guide
VMware vSAN
November 2022
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What do I think about the stability of the solution?

We have found the solution to be stable and reliable. We haven't really had to deal with bugs or glitches. It doesn't crash or freeze either.

What do I think about the scalability of the solution?

The solution is very scalable. If a company wants to expand the solution it can. It's not a problem.

We have about 500 users on the solution currently. We do plan to continue to use it.

How are customer service and support?

We've only really had two incidents that required support, and therefore my experience with technical support is rather limited. Dell EMC tends to handle the support, and we've never had issues getting any help. Overall, it's been fine, and in general, we are satisfied with the level of technical support we can get when we need it.

Which solution did I use previously and why did I switch?

I didn't really use a different version of the solution. Most of the time I had been using ESX environment, and that was one of the reasons for going ahead with vSAN.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple, very straightforward. A company should find it very easy to set up.

What about the implementation team?

We handled the implementation ourselves, in-house. We did not need the help of a consultant or implementor.

What other advice do I have?

We are a customer and an end-user.

We are not on the latest version. We are using the latest version minus one. 

I'd recommend this solution to others.

I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User at a computer software company with 201-500 employees
Real User
Has worked well for two years, but requires a minimum of nodes for maintenance mode
Pros and Cons
  • "The most valuable thing about vSAN is that all of its features have been working well for us for the past two years. We haven't had an issue with them."
  • "When designing the implementation for vSAN, I have noticed that it requires a minimum of six nodes, and this creates a problem when it comes to maintenance. If, out of the six nodes, I put one node in maintenance mode, then vSAN does not create other VM components."

What is our primary use case?

We are an implementation partner for VMware vSAN and we use it alongside our hyperconverged infrastructure solutions with products such as Nutanix, HyperFlex, and SimpliVity. It is currently implemented in key areas off-site for over seven customers.

What is most valuable?

The most valuable thing about vSAN is that all of its features have been working well for us for the past two years. We haven't had an issue with them.

What needs improvement?

When designing the implementation for vSAN, I have noticed that it requires a minimum of six nodes, and this creates a problem when it comes to maintenance. If, out of the six nodes, I put one node in maintenance mode, then vSAN does not create other VM components. I think the reason for this is that the minimum configuration is a six node arrangement. If any one of the six nodes is put into maintenance mode, we're simply unable to create a VM, but if there are seven nodes in that cluster, then we are able to put one under maintenance. That's one thing that should be looked at.

More generally, the features of vSAN as we see them are dependent on the quality of the storage, since each different storage technology has its own separate features that go along with it.

For how long have I used the solution?

I have been working with VMware vSAN for at least two years. 

What do I think about the stability of the solution?

It is a stable product, especially now that we have it fully implemented. However, if any two or three of the nodes go away, vSAN goes down. I think we've had a few VMs where the data has been lost for this reason. I guess that the way it works would be similar to other technologies, but that's what we have observed.

What do I think about the scalability of the solution?

You can increase the compute capability as well as the disk storage, so it is scalable.

How are customer service and support?

I've already escalated the issue regarding the six nodes, which I've mentioned. This has been escalated to VMware and they know that it is a limitation, because apparently it is normal behavior for any nodes that are put in maintenance mode.

How was the initial setup?

The setup is easy.

What other advice do I have?

We have been working with vSAN for the last two years, and we haven't seen too many issues overall, but because of the troubles we have faced with the fact that vSAN doesn't let you put a node in maintenance mode unless you have six or more nodes, I would rate VMware vSAN a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
VMware vSAN
November 2022
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
657,397 professionals have used our research since 2012.
Michael Tsang - PeerSpot reviewer
Technical Consultant Manager at a computer software company with 1,001-5,000 employees
Real User
Top 5
Fast performance and well priced, but it should be easier to support and upgrade
Pros and Cons
  • "The most valuable feature is the fast performance."
  • "As a software-based product, it requires a lot of system resources."

What is our primary use case?

We are a solution provider and I am a consultant that works with products such as VMware vSAN.

What is most valuable?

The most valuable feature is the fast performance.

The licensing includes all of the recent features.

What needs improvement?

This solution should be easier to support and upgrade.

As a software-based product, it requires a lot of system resources.

For how long have I used the solution?

I have been working with VMware vSAN for approximately two years.

What do I think about the stability of the solution?

The stability is quite good.

What do I think about the scalability of the solution?

Scalability-wise, I would describe it as medium-level when compared to others.

How are customer service and support?

I have been in contact with technical support but I have not needed to ask them a lot of questions. They are not the best but not the worst. Overall, I am satisfied with the support.

I would rate the support a four out of five.

Which solution did I use previously and why did I switch?

In addition to VMware vSAN, we have HPE SimpliVity and Nutanix.

VMware vSAN operates at the software level, whereas SimpliVity operates at the hardware level. The price of SimpliVity is higher than a software-based product.

The disadvantage to VMware, operating at the software level, is that you have to have more resources.

The bottom line is that it's cheaper and easier to set up VMware vSAN.

How was the initial setup?

The initial setup is not quite easy but rather, a medium-level difficulty. The installation should be simple but the instructions from the vendor are not quite enough. This means that you have to conduct some trial and error.

On a scale of one to where, where five is the easier, I would rate the initial setup and deployment a three.

What's my experience with pricing, setup cost, and licensing?

This is a cost-effective product. It's a bit cheaper than the other solutions.

Price-wise, I would rate vSAN a four out of five.

What other advice do I have?

My advice for anybody who is considering this solution is that you need to think about what it's going to be used with. For example, it may be more or less suitable depending on whether it will be used for normal database applications, VDI, or something else. The reason it needs consideration is that the initial hardware purchase depends on it. With respect to the software, there is only one choice, which is the VM license. However, for the hardware, you have to think about the servers, including the storage and other components.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a security firm with 1-10 employees
Real User
Top 5
It suits all kinds of use cases, and it is easy to implement and maintain
Pros and Cons
  • "It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors."
  • "It can be very expensive."

What is our primary use case?

Our customers use the vSAN solution for many use cases. The first one is the installations for the branch office or some production use case where they have a small environment, but they need higher availability. The other use case is inside the data center where we installed a big data center solution for virtualization with VMware.

Most of the customers are using the latest version, but I have also done some vSAN installations with version 6.7.

What is most valuable?

It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors.

What needs improvement?

It can be very expensive.

For how long have I used the solution?

I have been using this solution for about four or five years.

What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

Its scalability is quite good.

I don't know exactly how many customers are using vSAN because some of our customers install it on their own, but we probably have more than 20 customers.

How are customer service and support?

I haven't had any problems with the solution, but I have heard from a few people that they are a little bit slow in answering the questions.

How was the initial setup?

It is straightforward. The duration depends on the size and the use case, but it usually takes one to four days.

For its implementation, normally, you only need one engineer or admin from the storage team, but sometimes, you need a specialist from the networking/infrastructure team, which is a very important point for vSAN implementation.

What's my experience with pricing, setup cost, and licensing?

It is not a subscription model. It is a purchase model, but it is very important that you also buy technical support from VMware. This is probably the only disadvantage of vSAN. It depends on the use case, but it can be very expensive.

What other advice do I have?

I would recommend this solution for all use cases. It works for all users and customers. It doesn't matter if it is inside the data center or outside the data center. It also works for VDI use cases. It just works.

We have no problems with the vSAN solution, but it is very important that you use the recommended hardware from the compatibility list. If you follow the recommendations from VMware, you should have no problems.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head of the Cloud Factory Architecture & President at a comms service provider with 10,001+ employees
Real User
Top 20
Mature solution that is simple to implement and maintain
Pros and Cons
  • "Allows us to implement more quickly, and to ease the maintenance."
  • "One area that could be improved is the management feature."

How has it helped my organization?

This solution has improved our organization by allowing us to implement more quickly, and to ease the maintenance. However, it doesn't change the internal organization much.

What is most valuable?

The most valuable feature of the solution is the simplicity to implement and to maintain.

What needs improvement?

One area that could be improved is the management feature. The link between the virtualization layer and the application layer can be improved as well.

An additional feature I would like to see in the next release is integration between virtualization with vSAN and network virtualization.

For how long have I used the solution?

I've been using the solution for the last three years.

What do I think about the stability of the solution?

My impression of the stability is that it's a very good solution for our usage.

What do I think about the scalability of the solution?

For the product cloud, scalability is okay. However, when we try to use a larger cloud, we can add more new nodes into the same vSAN configuration.

Every year, our number of users increases.

How are customer service and support?

The customer support is very good, depending on the contract support that you supply. We are using a premium support and the quality is quite good.

How was the initial setup?

The complexity of the initial setup is not really on the VMware, but only the hyper-layer because we need to check if the hyper-layer, underlying VMware are strictly compatible.

For the first implementation, it took more or less one year, but now it takes much less time to add new material and new configuration.

What was our ROI?

In the beginning, we saw a huge return on investment from VMware, from 10 years ago to five years ago, but now we are used to the product. So the ROI doesn't make much enough for us because we only use vSAN. Now VMware is the baseline.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive, regarding the open-source solution.

The cost of the solution is a mixture of monthly user and licenses purchasing. So for the internal user, we use licenses purchasing. For an external customer, we use the Pay-Per-View model.

Which other solutions did I evaluate?

Before choosing VMware, we evaluated Microsoft Nutanix and Cisco HyperFlex. VMware design is more mature than the other solutions, generally.

What other advice do I have?

I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Ictnet Limited
Real User
Top 10
Easy to set up, simple to manage, and very user-friendly
Pros and Cons
  • "The scalability is very good and the solution is stable and reliable."
  • "This product is very expensive."

What is our primary use case?

While we have some applications running on VMware, mostly we are providing and proposing these solutions to our clients.

I have one client, for example, that is running the CRM and accounts and manufacturing applications on VMware and they're using HP infrastructure for them. They have some SQL databases they're running on that and some back-office applications, and also an Extend Server as well.

What is most valuable?

The migration capabilities are a very useful aspect of the solution. 

The way it handles failovers is very good. 

The imaging is helpful.

Right now, VMware is number one in the virtual space.

The initial setup is very easy.

The management is very straightforward. It's an extremely user-friendly product.

It integrates very well with other products. 

The scalability is very good and the solution is stable and reliable.

So far, everything is okay.

What needs improvement?

Currently, there aren't any shortcomings to discuss or missing features that we worry about. 

This product is very expensive. 

For how long have I used the solution?

I've used the solution for a long time. I'd used VMware since it come out in the '90s. It's been decades. 

What do I think about the stability of the solution?

I have found the stability to be great. There aren't bugs. It doesn't glitch. There aren't issues around it crashing or freezing. It's reliable. 

What do I think about the scalability of the solution?

The scalability has been great. If you need to expand it, you can do so. 

How are customer service and support?

Technical support has been great. They are helpful and responsive. I've been happy with their level of service when we've needed them. We are satisfied. 

How was the initial setup?

The initial setup is very straightforward and simple. There shouldn't be an issue if a company wants to set it up. 

If you have, for example, 100 VMs, you only need one person to manage it. It requires very little maintenance or overhead in terms of staff. 

What's my experience with pricing, setup cost, and licensing?

The solution can be expensive. However, if you are a big company, such as a telco, likely you can get a good deal on pricing. That said, being so big, likely the cost won't be a deterrent. 

What other advice do I have?

We are partners and also a solution provider.

The solution is great. I'd rate it at a nine out of ten. I'd advise other people to give it a try. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior System Engineer at a energy/utilities company with 201-500 employees
Real User
Top 10
Simple implementation, responsive support, and multiple server application
Pros and Cons
  • "The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations."
  • "We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version."

What is our primary use case?

VMware vSAN is our hypervisor and we are using it for all our applications.

What needs improvement?

We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version.

For how long have I used the solution?

I have been using VMware vSAN for approximately three years.

What do I think about the stability of the solution?

VMware vSAN is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 1,000 users using this solution.

VMware is the host of all of our servers. We have many kinds of servers, such as application, service, call manager, and mail servers. Many users use these servers from all the titles in the company. We use this solution every day in our company.

How are customer service and support?

When we faced some problems, we opened support tickets with VMware, and their support was very fast. They were able to fix the problems we had.

Which solution did I use previously and why did I switch?

We were previously using Microsoft Hyper-V.

VMware vSAN is more professional than Microsoft Hyper-V for this kind of application. The scalability for VMware is better than  Microsoft. There are limitations in Microsoft Hyper-V. and many applications support VMware vSAN, such as Oracle, Cisco, and Linux.

How was the initial setup?

The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations.

What about the implementation team?

We used a consultants company called Adaptive here in Cairo, Egypt for the installation.

The consultant was very good, and their information was perfect. They were very helpful to us.

We have a two-person technical team that supports this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution and we pay approximately $30,000 annually. There were not any additional fees required other than the license. The solution is expensive.

What other advice do I have?

I can recommend VMware vSAN if there are problems that they face, such as limitations for their applications. It would be good to use VMware vSAN. If they have not found limitations in their operating system while working with Windows, they can use Microsoft Hyper-V instead.

I rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a media company with 5,001-10,000 employees
Real User
Top 5
It is easy to use and implement, and it comes with a lot of technical resources to help you support it
Pros and Cons
  • "It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it."
  • "The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute."

What is our primary use case?

We are using it for the consolidation of compute, network, and storage.

For VMware, we're mostly using on-premises deployment.

What is most valuable?

It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it.

It is easy to use and easy to implement.

What needs improvement?

The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute. One of the things that I have observed is that when you start off, you've got too much storage, and over time, you've got less storage, and you have to build new clusters to scale. So, if you can scale compute and storage, it would be good. I know it is scalable separately, but it is a complex process.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the scalability of the solution?

It is pretty scalable. 

How are customer service and support?

Currently, we've deployed VxRail, and it comes with everything. So, support is good.

Which solution did I use previously and why did I switch?

We used Nutanix with VMware for about a year, and then we switched over to the packaged solution with VMware. 

Dell has got a product called VxRail, which incorporates vSAN. So, it's a packaged solution. We've now implemented VxRail, and it is a new experience with them. VxRail is an all-in solution, but there might be an additional cost that you have to pay to get the support at the vSAN level.

How was the initial setup?

It is easy to implement, but for big organizations with multiple products, it becomes complicated. If you're going to have different clusters for your databases and workload, then setting up and deploying it could become complex. 

What's my experience with pricing, setup cost, and licensing?

Its price could be improved. 

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.