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reviewer1768719 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
Jan 27, 2022
The vendor has been around for a long time, so the solution is pretty stable
Pros and Cons
  • "I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable."
  • "There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go."

What is our primary use case?

All of our customers are either doing virtual storage on the cloud, or they're trying to extend their on-prem storage solution into the cloud. Our typical use case is providing features in the cloud that are typically on-premise, and that includes storage as well. For example, we might have vSAN on-prem storage that the workloads are accessing, and we want to extend it to the cloud to start spanning workloads out there. 

Most customers have a hybrid setup, with some of their infrastructure on-prem and some on the cloud. Other customers are getting out of the data center business altogether and moving everything into the cloud.

What needs improvement?

There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go. 

When you're moving a workload, you don't want to worry about whether the storage will be there or not. Ideally, that should be easily replicated and extended to a cloud environment. We have a lot of vendors trying to extend their on-prem infrastructure seamlessly. That could be workloads. It could be extending the virtual hardware to on-prem storage or the physical storage to virtual storage in the cloud. Everything should be easy for customers to consume and configure, but some of this stuff is still pretty complex because it's so new.

For how long have I used the solution?

I've been using vSAN for about five years.

What do I think about the stability of the solution?

I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable.

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How was the initial setup?

All the vendors are working on making the setup more straightforward. Things are becoming a little more scripted. More automation and installations where you don't have to check every box are always good.

What other advice do I have?

I rate VMware vSAN nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at a tech services company with 201-500 employees
Reseller
Top 10
Jan 14, 2022
Frequent feature updates, beneficial webinars, and simple to manage
Pros and Cons
  • "The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage."
  • "Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support."

What is our primary use case?

We are using VMware vSAN for data center virtualization.

How has it helped my organization?

The solution has benefited our organization from all the consolidation features, such as disaster recovery and backups.

What is most valuable?

The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage.

What needs improvement?

Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support.

For how long have I used the solution?

I have been using VMware vSAN for approximately seven years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 20 to 30 customers using this solution.

How are customer service and support?

The support is very good. However, there are times it could be quicker.

Which solution did I use previously and why did I switch?

I have worked with other solutions, such as Hyper-V and Citrix. Our preference is always VMware.

How was the initial setup?

The initial implementation is straightforward. The time of installation can vary, it depends. If you're looking at virtualizing a host only, it can be done in five minutes.

What about the implementation team?

We use one engineer for the installation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, it is a one-time payment. However, if they want support for the solution, it can be paid annually or for three years.

What other advice do I have?

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Rolando-Rodriguez - PeerSpot reviewer
Pre sales Engineer at a computer software company with 10,001+ employees
MSP
Top 10
Jan 12, 2022
It's the most natural way to migrate a fully hyperconverged solution
Pros and Cons
  • "In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent."
  • "A vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this."

What is our primary use case?

The majority of our customers already vSphere in their infrastructure, so we usually upgrade the infrastructure by adding new hardware, or we migrate to a hyperconverged solution with vSAN ReadyNode and VxRail in some cases.

What is most valuable?

The vSAN storage cluster is the most interesting feature.

What needs improvement?

Many VMware products are specialized, where one solution does one thing and another does something else. It would be better if VMware consolidated these products and offered modules or add-ons instead of selling 10 different solutions.

Also, a vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this.

For how long have I used the solution?

We first implemented vSAN about three or four years ago.

What do I think about the stability of the solution?

We had some complaints about the recent firmware update. 

What do I think about the scalability of the solution?

I think vSAN is more scalable than some solutions we've tried. We don't have the same issues as we do with VxRail. It's less of a concern because the software is more independent of the hardware.

How are customer service and support?

I've never had to contact support. 

How was the initial setup?

Our engineers have a lot of experience with vSAN, so we think it's easy to implement. One person is usually enough to set up the solution and apply updates. 

What other advice do I have?

I rate VMware vSAN eight out of 10. In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent. It causes fewer disruptions from changing the administration. You need about the same amount of knowledge and expertise as vSphere.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Senior System Administrator at a tech services company with 1-10 employees
Real User
Jan 3, 2022
Good backup capabilities, monitoring features, and technical support
Pros and Cons
  • "There is not a lot of maintenance required."
  • "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."

What is our primary use case?

We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.

Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage. 

What is most valuable?

The backup features and monitoring features are good.

What needs improvement?

We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.

For how long have I used the solution?

We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.

What do I think about the stability of the solution?

This is a stable product. We have been testing it extensively.

What do I think about the scalability of the solution?

Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.

At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.

There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors. 

How are customer service and support?

The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.

We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.

Which solution did I use previously and why did I switch?

We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.

How was the initial setup?

There is not a lot of maintenance required.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.

We provided the sizing and after that, the Ministry arranged for the correct licensing.

Which other solutions did I evaluate?

We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.

What other advice do I have?

This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wael Salah - PeerSpot reviewer
Senior System Engineer at a energy/utilities company with 11-50 employees
Real User
Top 10
Dec 15, 2021
Simple implementation, responsive support, and multiple server application
Pros and Cons
  • "The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations."
  • "We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version."

What is our primary use case?

VMware vSAN is our hypervisor and we are using it for all our applications.

What needs improvement?

We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version.

For how long have I used the solution?

I have been using VMware vSAN for approximately three years.

What do I think about the stability of the solution?

VMware vSAN is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 1,000 users using this solution.

VMware is the host of all of our servers. We have many kinds of servers, such as application, service, call manager, and mail servers. Many users use these servers from all the titles in the company. We use this solution every day in our company.

How are customer service and support?

When we faced some problems, we opened support tickets with VMware, and their support was very fast. They were able to fix the problems we had.

Which solution did I use previously and why did I switch?

We were previously using Microsoft Hyper-V.

VMware vSAN is more professional than Microsoft Hyper-V for this kind of application. The scalability for VMware is better than  Microsoft. There are limitations in Microsoft Hyper-V. and many applications support VMware vSAN, such as Oracle, Cisco, and Linux.

How was the initial setup?

The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations.

What about the implementation team?

We used a consultants company called Adaptive here in Cairo, Egypt for the installation.

The consultant was very good, and their information was perfect. They were very helpful to us.

We have a two-person technical team that supports this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution and we pay approximately $30,000 annually. There were not any additional fees required other than the license. The solution is expensive.

What other advice do I have?

I can recommend VMware vSAN if there are problems that they face, such as limitations for their applications. It would be good to use VMware vSAN. If they have not found limitations in their operating system while working with Windows, they can use Microsoft Hyper-V instead.

I rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EUC Consultant
Real User
Dec 14, 2021
It's easy to manage, scale, and deploy but not as efficient as some solutions
Pros and Cons
  • "VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions."
  • "When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them."

What is most valuable?

VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions. 

What needs improvement?

When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them. But this solution has some improvements, like its snapshot feature. When you have to upgrade the version, vSAN makes a snapshot, and if there is a problem, you can revert to the old version.

For how long have I used the solution?

The company has been using vSAN for about 18 or 19 months. 

What do I think about the stability of the solution?

vSAN isn't very stable. 

What do I think about the scalability of the solution?

It's easy to manage and scale vSAN. We can increase the volume as necessary for the VM or the user. We have around 2,000 users. Right now, we're not planning to increase usage yet, but maybe we will take another look in six months to see if we need to scale the solution or not.

How are customer service and support?

I'm satisfied with VMware support. 

How was the initial setup?

If you have some networking skills, it's straightforward to install, deploy, and manage vSAN. 
We have three engineers maintaining all the VSI and vSAN solutions as well as all the features and management components.

Which other solutions did I evaluate?

We're looking for another solution like Nutanix to use concurrently with vSAN. Nutanix is more efficient but also more expensive. Nutanix is a little more stable, efficient, and simple to manage. However, I expect VMware and EMC will improve soon. I think in the next year, VMware's solution will become more stable and easier to manage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1120872 - PeerSpot reviewer
Head of the Cloud Factory Architecture & President at a comms service provider with 10,001+ employees
Real User
Dec 12, 2021
Mature solution that is simple to implement and maintain
Pros and Cons
  • "Allows us to implement more quickly, and to ease the maintenance."
  • "One area that could be improved is the management feature."

How has it helped my organization?

This solution has improved our organization by allowing us to implement more quickly, and to ease the maintenance. However, it doesn't change the internal organization much.

What is most valuable?

The most valuable feature of the solution is the simplicity to implement and to maintain.

What needs improvement?

One area that could be improved is the management feature. The link between the virtualization layer and the application layer can be improved as well.

An additional feature I would like to see in the next release is integration between virtualization with vSAN and network virtualization.

For how long have I used the solution?

I've been using the solution for the last three years.

What do I think about the stability of the solution?

My impression of the stability is that it's a very good solution for our usage.

What do I think about the scalability of the solution?

For the product cloud, scalability is okay. However, when we try to use a larger cloud, we can add more new nodes into the same vSAN configuration.

Every year, our number of users increases.

How are customer service and support?

The customer support is very good, depending on the contract support that you supply. We are using a premium support and the quality is quite good.

How was the initial setup?

The complexity of the initial setup is not really on the VMware, but only the hyper-layer because we need to check if the hyper-layer, underlying VMware are strictly compatible.

For the first implementation, it took more or less one year, but now it takes much less time to add new material and new configuration.

What was our ROI?

In the beginning, we saw a huge return on investment from VMware, from 10 years ago to five years ago, but now we are used to the product. So the ROI doesn't make much enough for us because we only use vSAN. Now VMware is the baseline.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive, regarding the open-source solution.

The cost of the solution is a mixture of monthly user and licenses purchasing. So for the internal user, we use licenses purchasing. For an external customer, we use the Pay-Per-View model.

Which other solutions did I evaluate?

Before choosing VMware, we evaluated Microsoft Nutanix and Cisco HyperFlex. VMware design is more mature than the other solutions, generally.

What other advice do I have?

I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior System Engineer at a comms service provider with 201-500 employees
Real User
Oct 26, 2021
Scalable, good performance, and easy to deploy
Pros and Cons
  • "The scalability of the solution is most valuable."
  • "They can improve the manageability of the solution to make it more simple. It is not that complicated, but it will be good if they can make it more simple."

What is our primary use case?

We usually use it for any workload virtualization, data center virtualization, and storage. We use it for our software-defined storage and when a customer needs scalable storage. Data center modernization is also a use case for it.

I am using its latest version.

What is most valuable?

The scalability of the solution is most valuable.

What needs improvement?

They can improve the manageability of the solution to make it more simple. It is not that complicated, but it will be good if they can make it more simple.

For how long have I used the solution?

I have been using this solution for almost three years.

What do I think about the stability of the solution?

It is stable, and its performance is very good.

What do I think about the scalability of the solution?

It is really scalable. We have five to six administrators and implementers who work with this solution.

How are customer service and support?

They are supportive. They are good in their support.

Which solution did I use previously and why did I switch?

In my previous company, I worked with Nutanix. In my current company, I'm working with vSAN. Nutanix is much simpler from an interface point of view. vSAN, as a part of VMware, has more maturity in terms of features and software-defined data center journey. VMware is more mature than Nutanix in this area.

How was the initial setup?

It is straightforward. It took two to three days.

In terms of maintenance, it requires the usual day-to-day maintenance. It sometimes requires some kind of support.

What about the implementation team?

We installed it ourselves.

What's my experience with pricing, setup cost, and licensing?

It is not that expensive, and it is not even cheap. If it is designed in a proper way, it has good pricing, but if you do oversizing, the price will be high. There are different licensing models.

What other advice do I have?

I would advise others to do proper sizing and look at the features that they want to include or not include. They need to first understand their business needs and then do the sizing. This way they will get a good solution.

I would rate VMware vSAN a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.