Director Of IT Infrastructure at a manufacturing company with 10,001+ employees
Real User
"One size fits all" - it's the same solution at every physical location I manage
Pros and Cons
  • "The performance has exceeded our expectations and exceeded our traditional converged infrastructure."
  • "The valuable features are its scalability and the standardization - one size fits all. It's also intuitive and easy to use because one size fits all. Obviously, it scales out, but it's the same solution at every physical location I manage."

    What is our primary use case?

    It runs our core virtualization, both in our data centers and our edge or remote-site data centers. The performance has exceeded our expectations and exceeded our traditional converged infrastructure.

    What is most valuable?

    • Scalability 
    • Standardization - one size fits all

    It's also intuitive and easy to use because one size fits all. Obviously, it scales out, but it's the same solution at every physical location I manage.

    What needs improvement?

    After hearing more today, here at VMworld 2018, about what's coming, it seems that what's coming covers us: It's the Snapshotting and the DR and the replication. Historically, we've had to leverage third-parties. They were third-party solutions we were happy with, but all-in-one would be better.

    For how long have I used the solution?

    Less than one year.
    Buyer's Guide
    VMware vSAN
    March 2024
    Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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    What do I think about the stability of the solution?

    It has been stable.

    What do I think about the scalability of the solution?

    It scales out.

    How are customer service and support?

    I haven't used the technical support but my team has. No issues have been escalated to me, so that's a good sign.

    Which solution did I use previously and why did I switch?

    We were using traditional converged infrastructure with storage, network, and compute tiers. We had a mandate from a U.S. government entity that required physical separation of a lot of our infrastructure. Thus, we had we had an urgent need to duplicate everything we had. So it was a technology refresh.

    There were a handful of important criteria when selecting a vendor: 

    • ease of use
    • scalability
    • price.

    What was our ROI?

    We didn't calculate a formal ROI on it because it was a technology refresh, but, "seat-of-the-pants," it's less expensive than traditional infrastructure.

    Which other solutions did I evaluate?

    We looked at Nutanix, we looked at Cisco, and we looked at Dell in the hyperconverged space. On the flip side, we were looking at the traditional SAN vendors and the traditional compute and networking vendors. We selected vSAN because it met the three criteria that I called out.

    What other advice do I have?

    I would tell a colleague to highly consider it. Do your research and test it. If it fits, it fits.

    We've been live about nine months so I would rate it at eight out of ten right now, just because I haven't used it long enough to be confident to say ten. To get it to a ten it will need to be stable for 12 months.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Supervisor at RSM US LLP
    Real User
    We use it to convert localized storage into virtual storage
    Pros and Cons
    • "The most valuable features are its price point and that you can use existing storage; no specific storage requirements are needed."

      What is our primary use case?

      We use it for localized storage converted into virtual storage. The performance is perfect,  awesome. No complaints.

      What is most valuable?

      The most valuable features are

      • price point
      • you can use existing storage; no specific storage requirements are needed.

      What needs improvement?

      I haven't utilized it enough to even know all the features available, much less what might be needed still. It's hitting all of our points pretty well.

      What do I think about the stability of the solution?

      The stability is awesome. We love it. 

      What do I think about the scalability of the solution?

      We haven't dealt that much with scalability because we're rural. It's a small area with small community-type banks. Being able to convert existing storage into vSan is really a perfect solution for a lot of our customers.

      How are customer service and technical support?

      I haven't needed to contact technical support yet.

      Which solution did I use previously and why did I switch?

      What made us go with this solution was price point. When you can utilize existing storage infrastructure, and not have to continually purchase new SAN products out there that are going up in price as time goes by, then it's a wonderful thing.

      When selecting a vSAN vendor, the most important criteria were 

      • stability
      • dependability
      • ease of use
      • experience.

      I've been using VMware for many years, and I'm still using it. That's a testament to how well it works.

      How was the initial setup?

      The initial setup was very straightforward, a very simple implementation. It's just an easy product to use. VMware, in general, is a very easy product to use.

      What was our ROI?

      The timeframe for return on investment is about three years, and we hit that pretty consistently, if not even sooner.

      What other advice do I have?

      Look at the ROI carefully, and make sure that you can hit that before pushing the product.

      It's cheap, easy, and good for low-end customers. We're a small market, rural area, so we have low-end customers. Price point is just about everything for us.

      I would rate vSAN at nine out of ten. What would make it a ten would be lower pricing.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      VMware vSAN
      March 2024
      Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
      768,578 professionals have used our research since 2012.
      Head of IT-Department at a financial services firm with 11-50 employees
      Real User
      Fast and stable with good integration capabilities
      Pros and Cons
      • "We had very good access to technical support."
      • "The ability to access SAN environments with fiber channels (or even NVMe) would be a good addition."

      What is our primary use case?

      We primarily used the solution for development, tests and UAT proposals. We did initially run it without backup and later added Commvault.

      How has it helped my organization?

      introducing vSAN dramatically increased the speed for deployment and decomissioning VMs for developers without the requierement to involve storage team

      What is most valuable?

      When we started using vSAN, the speed (performance) of the solution was dramatically higher than the speed of our production systems. 

      The integration with the rest of the DVM suite is great as always. The look and feel for the administrators is like a classic virtualization environment and it cannot be better. 

      The solution is very easy to set up. 

      The stability is good.

      We had very good access to technical support.

      What needs improvement?

      The ability to access SAN environments via fiber channel (or even NVMe) would be a good addition.

      For how long have I used the solution?

      While I do not currently use the product in my new company, I used the solution up until I left my former company. I had used it for nearly six years up until then.

      What do I think about the stability of the solution?

      The stability is excellent. There are no bugs or glitches and it doesn't crash or freeze. It's reliable 

      How are customer service and technical support?

      In my former company, we had a direct technical account manager. We were very satisfied with the level of assistance we were able to get when we needed it. 

      But you have to consider the level of support you purchase and the amount of systems covered by this support - of course a TAM isn't effordable for each and every company.

      How was the initial setup?

      It was easy to set up. 

      If I would have introduce vSAN in an environment without any existing VMWare virtualization deployment and with the intention to expand to cloud based resoruces as a next step, I would not choose the product itself, I would do it with Dell and would implement the VxRail, what is actually vSAN based, it's the same product, however, in the end, you have better services. If you cover hardware and software management as well underneath one GUI, it's better for the administrators.

      In the past deployment, it took us about a week to set everything up and to get everything up and running. We did need this week to bring up two 6 node clusters and today, these original six node clusters both expanded to 16 nodes on both sides.

      What other advice do I have?

      We had a vSAN at my last company. I started my employment here at this new company one month ago and we do not have VMware products at all. Previously, I worked with vSAN simply as a customer and an end-user.

      I've used many versions of the solution. We started shortly before the 6.0 came out. We may have started with vSAN 5.5. That was the first version we ever used, and then we upgraded again and again over the years.

      I'd advise those considering the solution to think and plan before you simply do. You should do an accounting of what capacities, what performance, which backup you require or have. Do you need redundancy? Do you need network isolation? All the steps that normal people do afterwards should be done before you do it. Everything is about planning.

      I'd give the solution a perfect ten out of ten rating. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Head of enterprise systems at Fidelity Bank Plc
      Real User
      Can be used to virtualize SAN without having to have a separate storage area network
      Pros and Cons
      • "It's stable and scalable. Also, you can virtualize SAN so that you don't have to have a separate storage area network and can have your computer and storage on the same box or computer."
      • "Because of virtual storage, the system reaches reserve storage for its functions. It also consumes a certain amount of storage, which then results in the creation of a fault tolerance for the system. All of this adds to a lot of capacity being consumed in terms of storage for each drive for vSan. I find this to be one drawback of using vSan."

      What is our primary use case?

      We use it to virtualize SAN so that you don't have to have a separate storage area network and can have your computer and storage on the same box or computer.

      What is most valuable?

      It's stable and scalable. 

      Also, you can virtualize SAN so that you don't have to have a separate storage area network and can have your computer and storage on the same box or computer.

      What needs improvement?

      Because of virtual storage, the system reaches reserve storage for its functions. It also consumes a certain amount of storage, which then results in the creation of a fault tolerance for the system. All of this adds to a lot of capacity being consumed in terms of storage for each drive for vSan. I find this to be one drawback of using vSan.

      The pricing for licensing could be cheaper.

      For how long have I used the solution?

      I've been using this solution for about three years.

      What do I think about the stability of the solution?

      I find it to be a stable solution.

      What do I think about the scalability of the solution?

      I think VMware vSAN is a scalable solution.

      How are customer service and technical support?

      I was satisfied with the customer service and technical support I received.

      How was the initial setup?

      The initial setup was straightforward and took less than two weeks.

      What about the implementation team?

      We used a consultant for the installation project.

      What's my experience with pricing, setup cost, and licensing?

      The licensing cost is high and should be taken into account.

      What other advice do I have?

      You need to pay attention to the calculation metrics in terms of sizing. Depending on your design, you need to be sure that you actually factor in enough storage capacity to be able to achieve whatever you want to achieve in terms of looking at your growth rate.

      Overall, on a scale from one to ten, I would rate this product at eight.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Sr. Manager-Data Center and Virtualization at Omgea Exim Ltd
      MSP
      Flexible, reliable, and has easy to scale-out architecture with good security
      Pros and Cons
      • "The most valuable features are secure IOPs and LAN security."
      • "The price can be reduced. Small businesses cannot afford this solution."

      What is our primary use case?

      We are service providers. We offer pre-billed services anywhere from three-year or five-year contracts for our customers. We provide the maintenance of the solution during that time, and on the backend, we provide L1 and L2 support.

      The primary use case of this solution is for third party storage, and to leverage the local hard disk. This avoids the cost of expensive storage, sandboxes, and SAN switches.

      What is most valuable?

      The most valuable features are secure IOPs and LAN security.

      Also, we can provide VMware with IOPs assurity from the vSAN policy, vSAN cluster, which is an expensive solution from the storage.

      It has the iSCSI feature.

      What needs improvement?

      The price can be reduced. Small businesses cannot afford this solution.

      There are limitations with Kubernetes and vSAN.

      In the next release, I would like to have a hybrid flash available with this product.

      For how long have I used the solution?

      I have been working with this solution for more than three years.

      What do I think about the stability of the solution?

      It's a very stable product.

      What do I think about the scalability of the solution?

      It is very easy to scale. It's out of the box. You can add to it at any time.

      You can add any OEM or any hardware with no problem. There is no hardware lockin. For example, if you are working with HP hardware,  you can store in DELL, or you can add a fifth node from Huawei.

      It's a scale-out architecture.

      Our customers are medium and enterprise companies. Small companies cannot afford the services.

      How was the initial setup?

      The initial setup is very simple.

      It is less than five minutes to deploy.

      What about the implementation team?

      We are service providers for our clients. We have a dedicated team in our organization that deploys the products, maintains, and provides support for our customers. 

      What's my experience with pricing, setup cost, and licensing?

      The price is expensive. This solution is not an option for SBM customers because of the price.

      There are limitations because of nodes. There is a minimum purchase requirement of three or four nodes along with two processors, which also increases the price.

      The price will go from a small storage box to a higher storage box.

      Which other solutions did I evaluate?

      When comparing, other vendors have their own hardware with vSAN. They have hardware with HCI, for example, Hyperflex is a hardware that is OEM locked. If a customer purchased three nodes, with Hyperflex, the next time they will have to buy from Cisco. 

      It's the same with HPE; if customers purchase three or four nodes from HPE, the next ones can only be purchased from HPE.

      VMware vSAN has the flexibility to buy from anywhere. There is no lock key. They can purchase from any customers and any OEM.

      What other advice do I have?

      VMware vSAN is a very good product and I would recommend it for other customers.

      I would rate this solution a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      Patrick-Campbell - PeerSpot reviewer
      Patrick-CampbellSenior Strategic Technical Marketing Engineer at Nutanix
      Real User

      What challenges did you have with Kubernetes and vSAN? Disclaimer: I work for the competition. Thanks!

      Infrastructure Architect at a media company with 10,001+ employees
      Real User
      I Have Used VMware for 15 Years and I Never Had Any Problems With Stability.
      Pros and Cons
      • "To me, VMware is a leader of the visualizations. I think everyone just follow VMware."
      • "I have used VMware for 15 years and I never had any problems with stability."
      • "It is an expensive solution."
      • "The vSan product uses a software system called Vsphere to monitor the system. It is sometimes difficult to manage the PCs within the systems."

      What is our primary use case?

      My primary use case is for storage and resilience between centers.

      How has it helped my organization?

      We have vSAN, and have built-in storage capabilities. We have many hosts, and we use the host through our providers with vSAN, with the storage. This improves everything because it is all internally between the servers. We use an NSX protocol. And what NSX does, it uses an internal network between hosts, so there is no use of an external switch. We create an internal connection between the host and the VMware product. So traffic is all internal and you can create all the firewalls and switches, everything. It becomes virtual. But, it is sometimes complicated when you try to deploy new systems or when you have to scale a system very quickly.

      What needs improvement?

      I think the vSAN product uses vSphere to monitor the system. It is sometimes difficult to manage the PCs within the system. VMware is currently working towards moving things to the cloud network. This is a great new addition to the VMware product.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      To me, it is very stable. I never have problems. I have used VMware for 15 years and I never had any problems with stability. Like any normal system, you may sometimes have problems with one little platform, or with a host that is not working. But, there are no major issues.

      What do I think about the scalability of the solution?

      We have 130,000 people connected to the platform and to the servers. Eventually, we want to use the cloud, which will help with the volume.

      How is customer service and technical support?

      You can speak with VMware and they will provide you service that you need.

      How was the initial setup?

      I can set up a platform of VMware in a week, easily. It took me about a week to deploy our platform and we basically set up all he servers, all the network and everything else. Then, it took about two or three days to work and patch everything, and cable in everything.

      The older versions were a little more complicated. Nowadays, there are more documentations, videos, and tutorials. So, it is less complicated. There are still some issues, until you have to look at everything. But, I think that because there is more documentation now, and more information, you can speak with VMware and they can provide you service.

      What's my experience with pricing, setup cost, and licensing?

      The only problem I see with VMware is the price tag. This may start causing problems because there are other solutions out there, like AWS, that are open source and free. So, there is no license fee. VMware is very good, but expensive, in comparison.

      Which other solutions did I evaluate?

      I compared VMware to Oracle. They're very good, but Oracle is expensive, so people buy it and then start using open-source. Oasis is another option because it's cheaper and it's a similar process. So that is the problem I think VMware is going to have to compete with them in the future, and it is only going to get worse.

      What other advice do I have?

      To me, VMware is a leader of virtualization. I think everyone just follows VMware. 

      The reason why we use VMware is because all of the areas that VMware can provide. They fill a need for our platforms. There are other platforms now that provide similar solutions. In the old days, it was a simple Microsoft platform, and they had no management costs. Now they use VMN to create a cross-test and to link all of the servers they want. So they can provide restoration of servers. Furthermore, now they are integrating the movement towards cloud solutions. The only issues concerning the future of vSAN is the price. If someone builds a platform that is free, and only has to pay a license fee for a server, that may cause a problem for VMware.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      VP of Systems Operations at COGO LABS, INC
      Video Review
      Real User
      Adding drives to our hardware gave us a software-defined network storage system; but stability needs work
      Pros and Cons
        • "vSAN itself is a great storage platform, but one of the issues with it is that you have to be fully locked into the VMware package to use it. We're going to be deploying 72 Kubernetes nodes, and we're not going to buy VMware licenses for 72 of them, just so they can access vSAN. That's what we're using the Pure for. Opening it up so you could have vSAN as a data store, use it as a data lake, hit it with an NFS, S3 from outside the VMware ecosystem, would be great."
        • "We do see weird things crop up every now and again. It will say that a drive gets kicked off even though it's fine, and we have to re-add it."

        What is our primary use case?

        Primary use is just for VMDK storage. We're running an all-flash array with NVME caching tier. The performance is really good, we're using SATA drives. We're about to do a complete rebuild with 12-gig SATA drives as the capacity tier, and bigger, newer, faster NVME for the caching tier.

        How has it helped my organization?

        vSAN has improved our organization by giving us yet another high-speed data store. Previously, we were using VNX that had some Nearline-SAS drives with some SSD caching on it. But the all-flash vSAN is obviously much, much faster. We also use a Pure Storage array that we just got in a few months ago.

        What is most valuable?

        The most valuable feature would be: You own the hardware already. Why not just throw some drives into it and have a software-defined network storage system?

        What needs improvement?

        I know they're working on this: better support for an all-NVME array. Better metrics.

        vSAN itself is a great storage platform, but one of the issues with it is that you have to be fully locked into the VMware package to use it. We're going to be deploying 72 Kubernetes nodes, and we're not going to buy VMware licenses for 72 of them, just so they can access vSAN. That's what we're using the Pure for. Opening it up so you could have vSAN as a data store, use it as a data lake, hit it with an NFS, S3 from outside the VMware ecosystem, would be great.

        What do I think about the stability of the solution?

        Stability is okay. We do see weird things crop up every now and again. It will say that a drive gets kicked off even though it's fine, and we have to re-add it. So a few gremlins here and there, but for the most part, it's pretty good.

        What do I think about the scalability of the solution?

        So far, for scalability, we've just been running it on five nodes at our primary data center, and we're building out a second data center. It's going to be running on five nodes there. We haven't really scaled it up since we built it.

        How is customer service and technical support?

        I've had to use tech support once or twice. It went okay, as with any tech support.

        Which other solutions did I evaluate?

        When we started with VMware, it was a three-node package with the VSA, virtual storage appliance, which was sort of the precursor to vSAN. And it just came as a package, so we said, "Okay, great. We have our storage and our compute tied together."

        What other advice do I have?

        I'd say vSAN, on a scale of one to 10, would be a seven or an eight now. (If I have to choose it's a) seven. But with what I've heard while I've been at VMworld, I'd say that they'll probably go up to an eight.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        Infrastructure Security with 201-500 employees
        Real User
        Easy to use and straightforward to upgrade with helpful technical support available
        Pros and Cons
        • "The ease of use is great."
        • "The updating process could be easier."

        What is our primary use case?

        We primarily use the solution on Microsoft Windows Active Directory and loads of applications. Most of our stuff, over 90% of our servers, are on VMware.

        What is most valuable?

        The ease of use is great.

        The initial setup and upgrade process was pretty straightforward. 

        Technical support is great.

        What needs improvement?

        The updating process could be easier. It's just a bit more complex. I don't update very often. It's something I do infrequently, and therefore, we haven't got that much experience with it. That said, this Lifecycle looks better. There's a new feature called Lifecycle, which is dealing with the issue sI mainly have.

        I haven't done an update yet with the new system. My understanding is it's an improvement from what I can see. 

        Guests that are pinned to hosts for various reasons, for antivirus or the backups should be able to be reported that they are being pinned, and also reported if things have snapshots. When you're doing certain things, they don't work so well if you've got snapshots on or if you've got things that are pinned. They can't move. When you're doing things, if there was something that was going to stop it from working that's within VMware, these should automatically be checked. 

        What do I think about the stability of the solution?

        The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good.

        What do I think about the scalability of the solution?

        The scalability is quite good. I don't know any others, to be honest. I've never used Hyper-V or any of the others. It's quite a de facto standard so I'm happy enough. I'm not informed as to how difficult or easy it is compared to others.

        We'd like to expand in the future. We've tried to utilize it for everything. We can't do that at the moment due to licensing. Not the VMware licensing. It's more due to Oracle.

        How are customer service and support?

        Technical support is very good. We have two places to get assistance. We have this vendor who supplied the new VMware and installed it and converted it, and we got another supplier who maintains everything and they're both very good. I'd recommend both of them.

        How was the initial setup?

        The last setup was an upgrade. It's not so complex as we had to upgrade an existing system. It's not overly complex. I'd rate the process at a four out of five. 

        The issues we had were mainly due to other things like the backup and data transfer. It wasn't actually to do so much with VMware itself and the other things. It was the transfer of data from one storage device to another and VMware wouldn't let us do it.

        The deployment took about two weeks. 

        What about the implementation team?

        We had a third party do it. They are a lot more experienced than us so we paid them for all the new hardware and we paid for them for the engineering to fit it and install it. We paid for them to convert from the old system to the new system - from the old VMware to the new VMware.

        Our experience with them was very good. They were extremely helpful.

        What's my experience with pricing, setup cost, and licensing?

        I don't deal with the licensing. I can't speak to the costs involved.

        What other advice do I have?

        I work for the portrait gallery and we just serve our own people. We don't sell to the outside. I don't use it for outside organizations.

        I'd advise potential new users to ask around for different suppliers who do it, just do a proper tender on supplying, and just to watch out for, if you're upgrading, how your backup treats the upgrade. That's a problem we had. We have Veeam, which is VMware, however, we made a mistake on using a new machine and trying to move stuff across and Veeam made it more complicated, which we didn't realize would happen. It's caused some issues.

        Our experience was good, however, I haven't got enough experience with the outside vendors who do this as I only work for this company and we only do the upgrade once every three years or so. That said, I'd advise users to go with someone who's got a good background or reputation. 

        Overall, I'd rate the solution at an eight out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
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        Updated: March 2024
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