We are using VMware vSAN for a SCADA industrial automation system.
Senior IT Engineer at Guard Automation AS
Low maintenance, flexibility, and high availability
Pros and Cons
- "The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too."
- "If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI."
What is our primary use case?
How has it helped my organization?
VMware vSAN has benefited our company mainly from the flexibility and redundancy. We have a two-node cluster, if one of the servers goes down, we will still be in operation. It provides high availability.
What is most valuable?
The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too.
What needs improvement?
If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI.
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For how long have I used the solution?
I have been using VMware vSAN for approximately one year.
What do I think about the stability of the solution?
The stability of VMware vSAN is excellent. We have been running for one year, and there's there has not been any downtime. The speed is not the fastest, but it's sufficient.
What do I think about the scalability of the solution?
The scalability is excellent because we can expand with more disks if we choose. The expansion is part of the license model which is simple to adjust.
We have approximately 60 people using this solution in my organization. The solution is always running in the background, it is always being used.
How are customer service and support?
I have not contacted the technical support from VMware vSAN. We have not had a need to contact them.
How was the initial setup?
The initial setup of VMware vSAN is of a medium level of difficulty. Since we have a two-node cluster, they have done some very smart innovations. You first have to understand the smart solution before you can fully understand the deployment.
The time of the deployment took approximately one week, this included some experimentation and test.
What about the implementation team?
I did the full implementation myself.
The maintenance of VMware vSAN can be done quarterly, and one person is only needed. It's very easy to manage, the staff required for maintenance is very limited.
What's my experience with pricing, setup cost, and licensing?
We are using the VMware vSAN ROBO which allows us to have a maximum of 25 virtual machines. The approximate cost is €10,000 for a perpetual license.
Which other solutions did I evaluate?
We evaluated StorMagic before choosing VMware vSAN which was a better git for our use case.
What other advice do I have?
I would highly recommend VMware vSAN to others.
If others want to implement VMware vSAN I have experience with the Remote Office Branch Office(ROBO) solution. It's possible to deploy a virtual center during the installation of VMware vSAN. I recommend doing some studying before deploying it because there are some very good tips on YouTube on how to deploy it. It's a special method of how to deploy it, it's important to understand this method.
I rate VMware vSAN a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Consultant at Trigonova GmbH
It suits all kinds of use cases, and it is easy to implement and maintain
Pros and Cons
- "It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors."
- "It can be very expensive."
What is our primary use case?
Our customers use the vSAN solution for many use cases. The first one is the installations for the branch office or some production use case where they have a small environment, but they need higher availability. The other use case is inside the data center where we installed a big data center solution for virtualization with VMware.
Most of the customers are using the latest version, but I have also done some vSAN installations with version 6.7.
What is most valuable?
It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors.
What needs improvement?
It can be very expensive.
For how long have I used the solution?
I have been using this solution for about four or five years.
What do I think about the stability of the solution?
Its stability is good.
What do I think about the scalability of the solution?
Its scalability is quite good.
I don't know exactly how many customers are using vSAN because some of our customers install it on their own, but we probably have more than 20 customers.
How are customer service and support?
I haven't had any problems with the solution, but I have heard from a few people that they are a little bit slow in answering the questions.
How was the initial setup?
It is straightforward. The duration depends on the size and the use case, but it usually takes one to four days.
For its implementation, normally, you only need one engineer or admin from the storage team, but sometimes, you need a specialist from the networking/infrastructure team, which is a very important point for vSAN implementation.
What's my experience with pricing, setup cost, and licensing?
It is not a subscription model. It is a purchase model, but it is very important that you also buy technical support from VMware. This is probably the only disadvantage of vSAN. It depends on the use case, but it can be very expensive.
What other advice do I have?
I would recommend this solution for all use cases. It works for all users and customers. It doesn't matter if it is inside the data center or outside the data center. It also works for VDI use cases. It just works.
We have no problems with the vSAN solution, but it is very important that you use the recommended hardware from the compatibility list. If you follow the recommendations from VMware, you should have no problems.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
VMware vSAN
August 2025

Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Senior Expert Solution Architect at a comms service provider with 10,001+ employees
Load times and hardware re-synchronization needs improvement, but saves on hardware
Pros and Cons
- "The most valuable feature of VMware vSAN is you do not have to use additional hardware for storage. The operation of VMware vSAN does not take a lot of effort. If you have VMware technology on your site, then it's easy for the operational support of the system."
- "VMware vSAN could improve by having faster reload time and a single point of failure. Resynchronization of many hardware could be better. If you have an outage of a disc or a full system, the replication time is too slow. This has room for improvement."
What is our primary use case?
We are using VMware vSAN for many purposes, such as NVI workload, edge computing, open run 5G for large customers, onsite installations, and low latency systems like mobile edge computing.
What is most valuable?
The most valuable feature of VMware vSAN is you do not have to use additional hardware for storage. The operation of VMware vSAN does not take a lot of effort. If you have VMware technology on your site, then it's easy for the operational support of the system.
The orchestration is well integrated into the stack of the VMware management suite.
What needs improvement?
VMware vSAN could improve by having faster reload time and a single point of failure. Resynchronization of many hardware could be better. If you have an outage of a disc or a full system, the replication time is too slow. This has room for improvement.
For how long have I used the solution?
I have used VMware vSAN for approximately three years.
What do I think about the stability of the solution?
The stability is satisfactory, it has been working well.
What do I think about the scalability of the solution?
VMware vSAN is scalable, it is easy to scale out.
The number of people that use the solution can be anywhere from 1,000 to 10,000,000 depending on the customer.
How are customer service and support?
We are one of the largest customers on the site for this kind of usage worldwide, and the support is very good. We have direct access to the development, R&D, and third-level support, they are very good.
What's my experience with pricing, setup cost, and licensing?
The cost of VMware vSAN is reasonable.
What other advice do I have?
A good solution should be small and fast and at the moment VMware vSAN is the best product that can solve our use cases.
I rate VMware vSAN a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a media company with 5,001-10,000 employees
It is easy to use and implement, and it comes with a lot of technical resources to help you support it
Pros and Cons
- "It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it."
- "The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute."
What is our primary use case?
We are using it for the consolidation of compute, network, and storage.
For VMware, we're mostly using on-premises deployment.
What is most valuable?
It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it.
It is easy to use and easy to implement.
What needs improvement?
The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute. One of the things that I have observed is that when you start off, you've got too much storage, and over time, you've got less storage, and you have to build new clusters to scale. So, if you can scale compute and storage, it would be good. I know it is scalable separately, but it is a complex process.
For how long have I used the solution?
I have been using this solution for more than 10 years.
What do I think about the scalability of the solution?
It is pretty scalable.
How are customer service and support?
Currently, we've deployed VxRail, and it comes with everything. So, support is good.
Which solution did I use previously and why did I switch?
We used Nutanix with VMware for about a year, and then we switched over to the packaged solution with VMware.
Dell has got a product called VxRail, which incorporates vSAN. So, it's a packaged solution. We've now implemented VxRail, and it is a new experience with them. VxRail is an all-in solution, but there might be an additional cost that you have to pay to get the support at the vSAN level.
How was the initial setup?
It is easy to implement, but for big organizations with multiple products, it becomes complicated. If you're going to have different clusters for your databases and workload, then setting up and deploying it could become complex.
What's my experience with pricing, setup cost, and licensing?
Its price could be improved.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at Saudi Electronic University
Good backup capabilities, monitoring features, and technical support
Pros and Cons
- "There is not a lot of maintenance required."
- "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."
What is our primary use case?
We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.
Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage.
What is most valuable?
The backup features and monitoring features are good.
What needs improvement?
We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.
For how long have I used the solution?
We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.
What do I think about the stability of the solution?
This is a stable product. We have been testing it extensively.
What do I think about the scalability of the solution?
Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.
At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.
There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors.
How are customer service and support?
The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.
We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.
Which solution did I use previously and why did I switch?
We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.
How was the initial setup?
There is not a lot of maintenance required.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.
We provided the sizing and after that, the Ministry arranged for the correct licensing.
Which other solutions did I evaluate?
We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.
What other advice do I have?
This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a energy/utilities company with 11-50 employees
Simple implementation, responsive support, and multiple server application
Pros and Cons
- "The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations."
- "We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version."
What is our primary use case?
VMware vSAN is our hypervisor and we are using it for all our applications.
What needs improvement?
We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version.
For how long have I used the solution?
I have been using VMware vSAN for approximately three years.
What do I think about the stability of the solution?
VMware vSAN is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 1,000 users using this solution.
VMware is the host of all of our servers. We have many kinds of servers, such as application, service, call manager, and mail servers. Many users use these servers from all the titles in the company. We use this solution every day in our company.
How are customer service and support?
When we faced some problems, we opened support tickets with VMware, and their support was very fast. They were able to fix the problems we had.
Which solution did I use previously and why did I switch?
We were previously using Microsoft Hyper-V.
VMware vSAN is more professional than Microsoft Hyper-V for this kind of application. The scalability for VMware is better than Microsoft. There are limitations in Microsoft Hyper-V. and many applications support VMware vSAN, such as Oracle, Cisco, and Linux.
How was the initial setup?
The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations.
What about the implementation team?
We used a consultants company called Adaptive here in Cairo, Egypt for the installation.
The consultant was very good, and their information was perfect. They were very helpful to us.
We have a two-person technical team that supports this solution.
What's my experience with pricing, setup cost, and licensing?
There is a license to use this solution and we pay approximately $30,000 annually. There were not any additional fees required other than the license. The solution is expensive.
What other advice do I have?
I can recommend VMware vSAN if there are problems that they face, such as limitations for their applications. It would be good to use VMware vSAN. If they have not found limitations in their operating system while working with Windows, they can use Microsoft Hyper-V instead.
I rate VMware vSAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
EUC Consultant
It's easy to manage, scale, and deploy but not as efficient as some solutions
Pros and Cons
- "VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions."
- "When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them."
What is most valuable?
VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions.
What needs improvement?
When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them. But this solution has some improvements, like its snapshot feature. When you have to upgrade the version, vSAN makes a snapshot, and if there is a problem, you can revert to the old version.
For how long have I used the solution?
The company has been using vSAN for about 18 or 19 months.
What do I think about the stability of the solution?
vSAN isn't very stable.
What do I think about the scalability of the solution?
It's easy to manage and scale vSAN. We can increase the volume as necessary for the VM or the user. We have around 2,000 users. Right now, we're not planning to increase usage yet, but maybe we will take another look in six months to see if we need to scale the solution or not.
How are customer service and support?
I'm satisfied with VMware support.
How was the initial setup?
If you have some networking skills, it's straightforward to install, deploy, and manage vSAN.
We have three engineers maintaining all the VSI and vSAN solutions as well as all the features and management components.
Which other solutions did I evaluate?
We're looking for another solution like Nutanix to use concurrently with vSAN. Nutanix is more efficient but also more expensive. Nutanix is a little more stable, efficient, and simple to manage. However, I expect VMware and EMC will improve soon. I think in the next year, VMware's solution will become more stable and easier to manage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software and Systems Engineer at SAMU.IT
Good documentation, scales well, and is stable
Pros and Cons
- "We find it easy to deliver this solution."
- "If the support could be provided more quickly, it would be very helpful."
What is our primary use case?
We are resellers and system integrators.
With larger companies, we can use VMware vSAN. We have small and medium-sized businesses in Italy that are customers.
We chose this solution as the domain for hyper-convergence solutions for small businesses with fewer than 200 employees for companies that wanted to increase storage without complications.
What is most valuable?
It's well documented.
We find it easy to deliver this solution.
What needs improvement?
If the support could be provided more quickly, it would be very helpful.
For how long have I used the solution?
I have been selling VMware vSAN for five years.
What do I think about the stability of the solution?
The stability is standard. Many people use VMware as a virtualization solution.
What do I think about the scalability of the solution?
VMware vSAN is a scalable solution, as are all hyper-converged solutions.
We have 30 customers using vCenter, and five using vSAN.
How are customer service and technical support?
Technical support is good. It's not excellent, but good. The Sempre support is better.
Technical support could be faster. VMware is slow.
It takes a lot of time to get a technical engineer on the phone, we have to send several emails. It is not a fast procedure.
Which solution did I use previously and why did I switch?
We are only selling Sempre Solution, and vSAN, vSphere for VMware.
We have 15 customers using Sempre.
How was the initial setup?
It's simple to build a product when you know what you're doing.
Installation and deployment can take anywhere from eight to sixteen hours, depending on the infrastructure.
We have a team of three who deal with everything.
What's my experience with pricing, setup cost, and licensing?
For a classical node plus storage solution, the price is higher.
You have to pay to expand this solution, which is comparable with other similar solutions.
It is not a good price for small and medium-sized businesses.
Making a server solution that includes the license for smaller businesses would be a fantastic idea. Three servers, for example, would be an ideal start-up for a small or medium-sized business.
It's a service that sells nodes. The nodes, hardware, software, and vSAN are all interconnected. It's the brick for the wall, for example, and should be a little less expensive for smaller businesses.
We offer options to our customers. We offer our customers the option of a loan where they can make monthly payments, or they can purchase the solution.
After one year, customers pay for the support.
What other advice do I have?
I would recommend this solution to others, even though we are moving to another solution.
We will be moving to Sempre. The support is cheaper, and the performance is good. It's a good choice for us and for our customers.
I would rate VMware vSAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.

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