Consultant at Trigonova GmbH
Real User
Top 20
It suits all kinds of use cases, and it is easy to implement and maintain
Pros and Cons
  • "It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors."
  • "It can be very expensive."

What is our primary use case?

Our customers use the vSAN solution for many use cases. The first one is the installations for the branch office or some production use case where they have a small environment, but they need higher availability. The other use case is inside the data center where we installed a big data center solution for virtualization with VMware.

Most of the customers are using the latest version, but I have also done some vSAN installations with version 6.7.

What is most valuable?

It is easy to use. It is easy to implement for us, and it is also easy to maintain for the customers. It is not necessary to buy some extra devices and talk with other vendors.

What needs improvement?

It can be very expensive.

For how long have I used the solution?

I have been using this solution for about four or five years.

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What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

Its scalability is quite good.

I don't know exactly how many customers are using vSAN because some of our customers install it on their own, but we probably have more than 20 customers.

How are customer service and support?

I haven't had any problems with the solution, but I have heard from a few people that they are a little bit slow in answering the questions.

How was the initial setup?

It is straightforward. The duration depends on the size and the use case, but it usually takes one to four days.

For its implementation, normally, you only need one engineer or admin from the storage team, but sometimes, you need a specialist from the networking/infrastructure team, which is a very important point for vSAN implementation.

What's my experience with pricing, setup cost, and licensing?

It is not a subscription model. It is a purchase model, but it is very important that you also buy technical support from VMware. This is probably the only disadvantage of vSAN. It depends on the use case, but it can be very expensive.

What other advice do I have?

I would recommend this solution for all use cases. It works for all users and customers. It doesn't matter if it is inside the data center or outside the data center. It also works for VDI use cases. It just works.

We have no problems with the vSAN solution, but it is very important that you use the recommended hardware from the compatibility list. If you follow the recommendations from VMware, you should have no problems.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Michael Tsang - PeerSpot reviewer
Technical Consultant Manager at a computer software company with 1,001-5,000 employees
Real User
Fast performance and well priced, but it should be easier to support and upgrade
Pros and Cons
  • "The most valuable feature is the fast performance."
  • "As a software-based product, it requires a lot of system resources."

What is our primary use case?

We are a solution provider and I am a consultant that works with products such as VMware vSAN.

What is most valuable?

The most valuable feature is the fast performance.

The licensing includes all of the recent features.

What needs improvement?

This solution should be easier to support and upgrade.

As a software-based product, it requires a lot of system resources.

For how long have I used the solution?

I have been working with VMware vSAN for approximately two years.

What do I think about the stability of the solution?

The stability is quite good.

What do I think about the scalability of the solution?

Scalability-wise, I would describe it as medium-level when compared to others.

How are customer service and support?

I have been in contact with technical support but I have not needed to ask them a lot of questions. They are not the best but not the worst. Overall, I am satisfied with the support.

I would rate the support a four out of five.

Which solution did I use previously and why did I switch?

In addition to VMware vSAN, we have HPE SimpliVity and Nutanix.

VMware vSAN operates at the software level, whereas SimpliVity operates at the hardware level. The price of SimpliVity is higher than a software-based product.

The disadvantage to VMware, operating at the software level, is that you have to have more resources.

The bottom line is that it's cheaper and easier to set up VMware vSAN.

How was the initial setup?

The initial setup is not quite easy but rather, a medium-level difficulty. The installation should be simple but the instructions from the vendor are not quite enough. This means that you have to conduct some trial and error.

On a scale of one to where, where five is the easier, I would rate the initial setup and deployment a three.

What's my experience with pricing, setup cost, and licensing?

This is a cost-effective product. It's a bit cheaper than the other solutions.

Price-wise, I would rate vSAN a four out of five.

What other advice do I have?

My advice for anybody who is considering this solution is that you need to think about what it's going to be used with. For example, it may be more or less suitable depending on whether it will be used for normal database applications, VDI, or something else. The reason it needs consideration is that the initial hardware purchase depends on it. With respect to the software, there is only one choice, which is the VM license. However, for the hardware, you have to think about the servers, including the storage and other components.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VMware vSAN
April 2024
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EUC Consultant
Real User
It's easy to manage, scale, and deploy but not as efficient as some solutions
Pros and Cons
  • "VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions."
  • "When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them."

What is most valuable?

VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions. 

What needs improvement?

When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them. But this solution has some improvements, like its snapshot feature. When you have to upgrade the version, vSAN makes a snapshot, and if there is a problem, you can revert to the old version.

For how long have I used the solution?

The company has been using vSAN for about 18 or 19 months. 

What do I think about the stability of the solution?

vSAN isn't very stable. 

What do I think about the scalability of the solution?

It's easy to manage and scale vSAN. We can increase the volume as necessary for the VM or the user. We have around 2,000 users. Right now, we're not planning to increase usage yet, but maybe we will take another look in six months to see if we need to scale the solution or not.

How are customer service and support?

I'm satisfied with VMware support. 

How was the initial setup?

If you have some networking skills, it's straightforward to install, deploy, and manage vSAN. 
We have three engineers maintaining all the VSI and vSAN solutions as well as all the features and management components.

Which other solutions did I evaluate?

We're looking for another solution like Nutanix to use concurrently with vSAN. Nutanix is more efficient but also more expensive. Nutanix is a little more stable, efficient, and simple to manage. However, I expect VMware and EMC will improve soon. I think in the next year, VMware's solution will become more stable and easier to manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CTO & Co-Founder at Servers Australia
Real User
Best stability, good price, and useful Stretched Cluster feature
Pros and Cons
  • "Stretched Cluster is one of the big features that we use across multiple data centers."
  • "I am looking for more of a software-defined storage platform that uses different protocols, such as iSCSI, NFS, and CIS, and maybe also has an object as part of that. They should 100% make it more of a storage-based product where it is not linked just to VMware, and it also has NFS and iSCSI built-in at a scalable level. They should turn it more into a dedicated storage-as-a-service platform instead of just being built into the VMware kernel. Their level one and level two support is not at all good, and it should be improved."

What is our primary use case?

We use it everywhere. We power all of our public cloud with it, and we also power all of our customers' private clouds with it. 

What is most valuable?

Stretched Cluster is one of the big features that we use across multiple data centers.

What needs improvement?

I am looking for more of a software-defined storage platform that uses different protocols, such as iSCSI, NFS, and CIS, and maybe also has an object as part of that. They should 100% make it more of a storage-based product where it is not linked just to VMware, and it also has NFS and iSCSI built-in at a scalable level. They should turn it more into a dedicated storage-as-a-service platform instead of just being built into the VMware kernel.

Their level one and level two support is not at all good, and it should be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This is the best product that we've ever used.

What do I think about the scalability of the solution?

It is surely scalable for 64 nodes. We can run petabytes of data if we want. 

Our clients are small to medium companies.

How are customer service and technical support?

VMware's level one and level two support is not at all good. Their support is good only when you get to level three.

What's my experience with pricing, setup cost, and licensing?

It is cheap. It is $0.02 a gig.

What other advice do I have?

I would advise others to just make sure that latency is brought into the equation because being HCI, network latency determines everything.

I would rate VMware vSAN an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Genesis Dapoza - PeerSpot reviewer
Email Administrator at Technopaq, Inc.
Reseller
Top 5
Offers good availability and save on external storage and use the internal storage for the VMware environment
Pros and Cons
  • "vSAN that has been most effective in streamlining storage operations. For data recovery alerts, it uses tools like snapshots and vMotion."
  • "Better options would be clustered nodes, or even cloud configuration. There is room for improvement in cloud configuration, we typically do web browsing for management."

What is our primary use case?

The purpose of vSAN is to cluster nodes and distribute storage usage. Like, if a server has ten hard disks, for example, and the main server also has ten hard disks, and the two other nodes or servers each have ten hard disks as well, then it will combine them all. Once combined, it becomes clustered. That's the reason why most clients want to use vSAN - to save on external storage and use the internal storage for the VMware environment.

How has it helped my organization?

vSAN that has been most effective in streamlining storage operations.

For data recovery alerts, it uses tools like snapshots and vMotion.

What is most valuable?

Overall, the features I find most valuable are related to the reliability and availability of the servers.

vSAN is the fastest in regards to creating VMs and connecting them to virtual networks. It compresses data, and if you have a physical server form factor, it fits only on one cluster node. That's why we use vSAN.

What needs improvement?

Better options would be clustered nodes, or even cloud configuration.

There is room for improvement in cloud configuration, we typically do web browsing for management. So, when we configure or manage VMs or vSAN, we usually open a browser and use VMware credentials. That's what we call cloud configuration.

For how long have I used the solution?

We have been dealing with it since 2016. And since that year, we've been a distributor.

What do I think about the stability of the solution?

Stability depends on the network. Some clients use networks with slow switches. Here, we're using ten gig to twenty-five gig. So, more often, it's the fastest network connectivity. But if the client is using one gig or ten Mbps. Some smaller companies face issues with a slow network.

What do I think about the scalability of the solution?

When it comes to scale up or scale out, it means that the servers or the clustered nodes can be added, or another cluster can be installed to increase the resources of the clustered nodes.

How are customer service and support?

The customer service and support are quite good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process is complex because it's a GUI infrastructure. There are two-ways configurations for the nodes or vSAN setup. You can do it on a GUI management interface or by console or CRM recommendation.

So, it could take half a day or a whole day.

It is sort of difficult to maintain without any training. If you don't have any ideas on maintaining, then it could be difficult. But if you're a master of VMware, you know how to handle it. You're already a professional and can easily handle it.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Functional dashboard, scalable, but more volume views needed
Pros and Cons
  • "This solution has a dashboard that you can log into and control if you need too while the VM is getting created."
  • "The solution could be improved by having more filtered and multiple view volumes instead of a single view."

What is our primary use case?

The primary use of the solution is the virtualization and storage process in a simple platform. 

The solution is not independent, it is interlaced with other solution such as vSphere and NSX. If you work with one you will be working with others. vSphere is connected to NSX and the NSX will connect to the vSAN. vSphere connects for storage purpose. When the virtualization process is happening, the storage area network would be vSAN. It resembles a managed service from VMware, where all the data and everything will be put into the vSAN.

What is most valuable?

This solution has a dashboard that you can log into and control if you need too while the VM is getting created.

What needs improvement?

The solution could be improved by having more filtered and multiple view volumes instead of a single view.

In the next release, I would like to see a more user-friendly dashboard with the potential to display issues. It should be capable of detecting the issues faster. For example, if something is wrong with your LAN, controller, or storage volumes.

For how long have I used the solution?

I have used the solution for ten years.

What do I think about the scalability of the solution?

The solution is scalable. We have more than 50 administrators and approximately 200 operators using the solution.

How are customer service and technical support?

The technical team is provided by VMware and has workers in all different areas. For example, there will be people working in the storage control part or in the technical area.

How was the initial setup?

It was quite easy to install and took a couple of hours.

What about the implementation team?

I did the installation by myself. 

What's my experience with pricing, setup cost, and licensing?

The solution requires a license. The payment is on a yearly basis and It is not overly expensive. 

Which other solutions did I evaluate?

We evaluated Microsoft Hyper-V which has a similar storage area network. However, it can not be used together with NSX and vSpere like this solution. 

What other advice do I have?

I will continue using and recommend this solution.

I rate VMware vSAN a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software and Systems Engineer at SAMU.IT
User
Good documentation, scales well, and is stable
Pros and Cons
  • "We find it easy to deliver this solution."
  • "If the support could be provided more quickly, it would be very helpful."

What is our primary use case?

We are resellers and system integrators.

With larger companies, we can use VMware vSAN. We have small and medium-sized businesses in Italy that are customers.

We chose this solution as the domain for hyper-convergence solutions for small businesses with fewer than 200 employees for companies that wanted to increase storage without complications.

What is most valuable?

It's well documented.

We find it easy to deliver this solution.

What needs improvement?

If the support could be provided more quickly, it would be very helpful.

For how long have I used the solution?

I have been selling VMware vSAN for five years.

What do I think about the stability of the solution?

The stability is standard. Many people use VMware as a virtualization solution.

What do I think about the scalability of the solution?

VMware vSAN is a scalable solution, as are all hyper-converged solutions.

We have 30 customers using vCenter, and five using vSAN.

How are customer service and technical support?

Technical support is good. It's not excellent, but good. The Sempre support is better.

Technical support could be faster. VMware is slow.

It takes a lot of time to get a technical engineer on the phone, we have to send several emails. It is not a fast procedure.

Which solution did I use previously and why did I switch?

We are only selling Sempre Solution, and vSAN, vSphere for VMware.

We have 15 customers using Sempre.

How was the initial setup?

It's simple to build a product when you know what you're doing.

Installation and deployment can take anywhere from eight to sixteen hours, depending on the infrastructure.

We have a team of three who deal with everything.

What's my experience with pricing, setup cost, and licensing?

For a classical node plus storage solution, the price is higher.

You have to pay to expand this solution, which is comparable with other similar solutions.

It is not a good price for small and medium-sized businesses.

Making a server solution that includes the license for smaller businesses would be a fantastic idea. Three servers, for example, would be an ideal start-up for a small or medium-sized business.

It's a service that sells nodes. The nodes, hardware, software, and vSAN are all interconnected. It's the brick for the wall, for example, and should be a little less expensive for smaller businesses.

We offer options to our customers. We offer our customers the option of a loan where they can make monthly payments, or they can purchase the solution.

After one year, customers pay for the support.

What other advice do I have?

I would recommend this solution to others, even though we are moving to another solution.

We will be moving to Sempre. The support is cheaper, and the performance is good. It's a good choice for us and for our customers.

I would rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Infrastructure Engineer at Boys Town
Real User
Ease of use is unparalleled - very easy to set up and very easy to administer
Pros and Cons
  • "The most valuable features are ease of deployment, and ease of management. If you compare it to other software-defined storage products, it's much easier. It's a checkbox. It's lot easier to manage."
  • "I like vSAN because they release features incrementally, every year, and you don't have to upgrade your hardware to get those features. If you bought a traditional SAN, you would have to upgrade your hardware constantly, every three years: You would get it, and it is how it is for three years. But on vSAN, you upgrade when you have to, when your hardware gets old or when you need more capacity. It's great, you get new features constantly."
  • "External storage would be a good thing to have in the next release, something other than iSCZI, something a little more, not HA, a little more production-oriented, than iSCZI."

What is our primary use case?

Today, we use it for general compute and VDI. We have not put our VDI into production yet, but on the general compute side, it works great. The performance has been exemplary.

What is most valuable?

The most valuable features are ease of deployment and ease of management. If you compare it to other software-defined storage products, it's much easier. It's a checkbox. It's lot easier to manage.

What needs improvement?

The Snapshots feature looks pretty cool, so that will be nice to have. External storage would be a good thing to have in the next release, something other than iSCZI, something a little more, not HA, a little more production-oriented, than iSCZI.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

So far we haven't had any issues at all. It has worked very well.

What do I think about the scalability of the solution?

We're not that large at Boys Town. We probably only have 500 VMs. Realistically we have about 50 VSXi hosts. So for us, it's great because we can just buy servers and expand any cluster we need. We split clusters based on other needs, like licensing or something else. It's not like we get to 64 nodes. So we don't have any issues with scalability. It works great for us.

Which solution did I use previously and why did I switch?

We were having some problems with another software-defined storage vendor so we switched to vSAN. We had problems with the previous vendor's support. While I have never talked to VMware vSAN support, I've talked to GSS, but I've never had issues with GSS, other than their not calling you back right away.

For me, the most important criteria when selecting a vendor are

  • ease of use
  • single pane of glass - that is huge for me
  • enterprise class, obviously
  • availability.

How was the initial setup?

We've had no issues with the product. We put it in in two days. The initial deployment was straightforward, easy.

Which other solutions did I evaluate?

On our shortlist were Dell EMC Vx Rack FLEX, VxRail, and we looked at Nutanix a little bit. We chose vSAN because we had done PoCs in the past and, comparing it to every other software-defined storage product out there, its ease of use is unparalleled. It's very easy to set up and very easy to administer, comparatively.

What other advice do I have?

I would ask a colleague who is looking at this type of solution, "Do you need storage for VMs?" Hands-down, if you need storage for VMs, vSAN is your option. If you need a SAN for some other reason, other than storage for VMs, then go for it. But if you're running VMware VMs, buy vSAN.

I like vSAN because they release features incrementally, every year, and you don't have to upgrade your hardware to get those features. If you bought a traditional SAN, you would have to upgrade your hardware constantly, every three years: You would get it, and it is how it is for three years. But on vSAN, you upgrade when you have to, when your hardware gets old or when you need more capacity. It's great, you get new features constantly.

I would rate vSAN at eight out of ten. It could get to a ten, once we have more time running it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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