Senior Director at a tech vendor with 201-500 employees
Real User
Top 20
Provides interoperability between VMware products but needs more support for applications
Pros and Cons
  • "VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products."
  • "I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters."

What is most valuable?

VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products. 

Another good feature is that you can create profiles for each VM. You can mirror one set of VMs according to another set of VMs. You can also define the quality of service for that profile.

What needs improvement?

I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters. I heard that VMware is planning to have applications using vSAN at the hypervisor layer. I'm not sure whether it's available or it's being planned for the next release. I would prefer it to be on the storage layer than on the hypervisor layer.

For how long have I used the solution?

I've been working with VMware vSAN for two years.

What do I think about the stability of the solution?

I haven't had any issues with the stability of VMware vSAN.

Buyer's Guide
VMware vSAN
December 2022
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
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What do I think about the scalability of the solution?

I haven't had any issues with scalability, but I think historically it supports only 64 nodes. It's a VMware limitation, but in our deployment in Sri Lanka, hardly any customers use that many nodes. If you consider that aspect, then scalability is okay. The largest customer we have here uses two nodes.

For Nutanix, there is no such limit as far as I know.

How are customer service and support?

I'm not happy with the VMware support. There are so many delays attributed to different reasons, like when you transfer the case from one engineer to the other, the second engineer is not aware of what the first engineer has done, so we need to update the second engineer from the beginning. 

Their response is also not that fast. We have seen that sometimes the competency of the backend engineers is not that high, and because of that VMware support is a bit of a concern for us. Apart from that, I don't have many issues with the product.

How was the initial setup?

Setup is not that difficult. We have had a few issues with the implementation. Initial setup is not as straightforward as Nutanix.

Which other solutions did I evaluate?

Compared to Nutanix, the design of VMware vSAN is probably the highest in the marketplace in terms of market penetration. I think it's number one, and Nutanix is not that far behind.

From an upgrade perspective, it's not as straightforward compared to a Nutanix. You need to do a lot of checks and balances before you do the upgrade. With Nutanix, you don't need to worry about it at all, probably because those nodes are coming from Nutanix itself. Because of that, they kind of keep everything to a single file where all these checks will be done initially when you run it. With vSAN, the server could be coming from different vendors like HP or Huawei. So it won't be that easy to come up with a single package to check all of these formula licenses because the upgrade is not that smooth compared to Nutanix.

What other advice do I have?

I would rate this solution 7 out of 10.

My advice is to plan well which workload you're going to use for VMware vSAN. Not all workloads are suitable for VMware vSAN. Before using VMware vSAN, you should consider implementation planning, network sites, and group layout.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Manager Sales at a tech services company with 201-500 employees
Real User
Top 5
Offers a single console for management, is easy to set up, and is very stable
Pros and Cons
  • "I have found the solution to be scalable."
  • "The pricing could be better when it comes to renewing the licenses."

What is our primary use case?

We're primarily using this solution for VDI.

How has it helped my organization?

Previously, we were using three-tier architecture. Therefore, we would have three different consoles. However, after adopting a CA solution, we are only on a single console and we have cut down the EU engineers we needed as we didn't require multiple engineers for managing multiple layers. Now, we have a single engineer who can manage everything from the top layer from a single console.

What is most valuable?

The single console for management is the most valuable aspect of the solution. 

The initial setup is very simple. 

The solution has been quite stable.

I have found the solution to be scalable.

What needs improvement?

VMware is currently working on quite a lot of improvements and they're coming out with lots of novel features in their new releases. There's only one improvement area, and that is it needs a little bit more software and hardware to make it similar to Nutanix.

The pricing could be better when it comes to renewing the licenses. 

Technical support could have a faster response time.

It's hard to come up with an exact feature that might be good to include in a future release, as each customer is different and each customer likely has different feature needs.

For how long have I used the solution?

I've been using the solution for almost four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is very stable. We have been using VMware for almost more than 10 years and there have been no issues regarding VMware products. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so. 

How are customer service and support?

Technical support is quite good. Occasionally, it could be faster sometimes, however, largely, I have been pleased with the level of response I get. 

How was the initial setup?

The product's initial setup is not overly complex or difficult. I found it to be straightforward and relatively easy. A company shouldn't have any issues with the setup process. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the renewal of the license, it's a very expensive solution.

We require price protection. VMware doesn't provide price protection. Many other products provide that, however, it's not something that VMware does.

What other advice do I have?

We're a VMware partner. 

I'd rate the solution at an eight out of ten.

If you are using VMware for a long time, there is no need to change your platform, and you can easily add vSAN as a solution. On top of that, there are multiple tools available to be able to have a hybrid cloud solution available for vSAN. If you go with the VMware Cloud, you've got the SCA as well as a hybrid cloud solution in a single product. If you are not willing to use VMware, then you can definitely choose either Nutanix or maybe a Microsoft option or any number of other solutions that may be available in the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
VMware vSAN
December 2022
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
670,331 professionals have used our research since 2012.
Naveen Malkani - PeerSpot reviewer
Solution Architect, Consultant and Corporate Trainer at a computer software company with 51-200 employees
Real User
The features we've found most helpful are live application migrations and storage policies
Pros and Cons
  • "The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there."
  • "The pricing model is sometimes a challenge for us because their licenses are very costly."

What is our primary use case?

We mainly use vSAN for two purposes. One is to improve application performance with the HCI. The second is to migrate customers from legacy storage to high-speed SSD-based infrastructure. They are moving the computer network and storage capacity together. 

What is most valuable?

The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there. 

Also, if a customer wants to go for a VMware stack, vSAN has flexible, completely integrated solutions for two clouds. Stretched Cluster, vMotion, VXLAN—there are so many features. 

For how long have I used the solution?

We are an IT solution provider, and we've been using VMware for 15 years. 

What do I think about the stability of the solution?

I would say vSAN is stable. 

What do I think about the scalability of the solution?

Once you develop all three of your stacks, you can plug in the rack servers and all. If you are increasing in parallel, vSAN automatically increases the overall computing capacity of the IT infrastructure in terms of network storage and what you can compute.

How are customer service and support?

Technical support is also good. I would rate VMware support eight out of 10 because nobody is perfect.

How was the initial setup?

Setting up vSAN isn't too tricky. All HCI providers—Microsoft, Cisco, and VMware—have very smooth implementation except for Microsoft storage, which is complex. 

Maintenance is required. Sometimes hard disks crash, but thanks to the mobility and abstraction of the software from the hardware, we can migrate the entire infrastructure layer to some spare PC's main server and perform maintenance. This is the standard patching practice in the industry.

What's my experience with pricing, setup cost, and licensing?

The pricing model is sometimes a challenge for us because their licenses are very costly.

What other advice do I have?

I rate VMware vSAN nine out of 10. I am a VMware fanatic. As a solution architect, I've designed solutions for many customers. Clients have personal preferences, and they're generally swayed by what the vendors tell them, but my perspective is purely technical. If you are going for features, scalability, and performance, VMware is the best solution. 

It's not dependent on any vendor. The VMware layer is there, and VMware is required, but it saves a lot of costs and provides flexibility. Let's say I bought around 10 or 15 servers, and I'm not satisfied with the performance. I can change my server and migrate all my workloads to the new servers in the future.

VMware has an edge in terms of computing and networking because if we are going for a VMware infrastructure solution, there's a storage layer, so it can work with any kind of server or vendor. Suppose I buy some of my servers from Dell, some from HP, and a few from various companies. VMware gives you the flexibility to work with any vendor, networking, switches, and storage. They can come together in a complete software layer. I can have five servers from five different vendors. If I don't like one, I can plug in a server from any vendor in the stack, and it'll work. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior IT Engineer at Guard Automation AS
Real User
Top 5
Low maintenance, flexibility, and high availability
Pros and Cons
  • "The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too."
  • "If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI."

What is our primary use case?

We are using VMware vSAN for a SCADA industrial automation system.

How has it helped my organization?

VMware vSAN has benefited our company mainly from the flexibility and redundancy. We have a two-node cluster, if one of the servers goes down, we will still be in operation. It provides high availability.

What is most valuable?

The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too.

What needs improvement?

If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI.

For how long have I used the solution?

I have been using VMware vSAN for approximately one year.

What do I think about the stability of the solution?

The stability of VMware vSAN is excellent. We have been running for one year, and there's there has not been any downtime. The speed is not the fastest, but it's sufficient.

What do I think about the scalability of the solution?

The scalability is excellent because we can expand with more disks if we choose. The expansion is part of the license model which is simple to adjust.

We have approximately 60 people using this solution in my organization. The solution is always running in the background, it is always being used.

How are customer service and support?

I have not contacted the technical support from VMware vSAN. We have not had a need to contact them.

How was the initial setup?

The initial setup of VMware vSAN is of a medium level of difficulty. Since we have a two-node cluster, they have done some very smart innovations. You first have to understand the smart solution before you can fully understand the deployment.

The time of the deployment took approximately one week, this included some experimentation and test.

What about the implementation team?

I did the full implementation myself.

The maintenance of VMware vSAN can be done quarterly, and one person is only needed. It's very easy to manage, the staff required for maintenance is very limited.

What's my experience with pricing, setup cost, and licensing?

We are using the VMware vSAN ROBO which allows us to have a maximum of 25 virtual machines. The approximate cost is €10,000 for a perpetual license.

Which other solutions did I evaluate?

We evaluated StorMagic before choosing VMware vSAN which was a better git for our use case.

What other advice do I have?

I would highly recommend VMware vSAN to others.

If others want to implement VMware vSAN I have experience with the Remote Office Branch Office(ROBO) solution. It's possible to deploy a virtual center during the installation of VMware vSAN. I recommend doing some studying before deploying it because there are some very good tips on YouTube on how to deploy it. It's a special method of how to deploy it, it's important to understand this method.

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AmrEldawody - PeerSpot reviewer
Senior System Administrator at Saudi Electronic University
Real User
Top 5
Good backup capabilities, monitoring features, and technical support
Pros and Cons
  • "There is not a lot of maintenance required."
  • "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."

What is our primary use case?

We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.

Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage. 

What is most valuable?

The backup features and monitoring features are good.

What needs improvement?

We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.

For how long have I used the solution?

We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.

What do I think about the stability of the solution?

This is a stable product. We have been testing it extensively.

What do I think about the scalability of the solution?

Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.

At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.

There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors. 

How are customer service and support?

The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.

We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.

Which solution did I use previously and why did I switch?

We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.

How was the initial setup?

There is not a lot of maintenance required.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.

We provided the sizing and after that, the Ministry arranged for the correct licensing.

Which other solutions did I evaluate?

We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.

What other advice do I have?

This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a computer software company with 11-50 employees
Real User
Top 5
Effective vMotion feature, reliable, and good online support
Pros and Cons
  • "The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers."

    What is our primary use case?

    We are using VMware vSAN for the transformation from the physical server to the virtual environment.

    How has it helped my organization?

    By using VMware vSAN we have limited the need to maintain multiple physical servers. Additionally, we have been able to reduce the entire cost of the IT operation and management because of the reduction of physical servers. There are fewer electricity and cooling systems needed.

    What is most valuable?

    The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers.

    For how long have I used the solution?

    I have been using VMware vSAN for approximately six years.

    What do I think about the stability of the solution?

    The stability of the solution is very good. From customer feedback, VMware is much more stable compared to Hyper-V.

    What do I think about the scalability of the solution?

    The scalability of VMware vSAN is good.

    We currently have approximately 80 customers using this solution.

    We plan to increase usage. Our sales team prefers this solution over other solutions.

    How are customer service and support?

    We use online documentation and videos for support, such as YouTube. If there is a problem we cannot solve then we email the support of VMware.

    Which solution did I use previously and why did I switch?

    We deploy many other solutions for our customers, such as Hyper-V, which some of them prefer.

    How was the initial setup?

    The initial setup is quite simple according to our customer feedback. The time it takes for the deployment depends on many factors, such as use case and environment size.

    What about the implementation team?

    We have a six-person technical team for maintenance.

    What was our ROI?

    We have received a return on investment. Our customers are happy, we do not need to employ a technician after deployment which is good. There is a decent return on investment but it also depends on the customers' use case.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is high and if it could be reduced the customers would be very happy.

    We have used VMware for different kinds of customers. Our target customers are SMB or SME, they normally choose VMware and their first package. We do have customers who use our own data center services, in this case, we use the VMware manage service license.

    What other advice do I have?

    We typically propose VMware to our customers. We advise the customer to switch to virtualization. The main point is the customer would like to recover their data. If they'll use the physical server they cannot meet the requirement of fast recovery of the data. That's why we ask customers to do the server control check into the virtualization. You can save a lot of time managing the physical server and have a lower cost for the backup option. You can have a better recovery solution is the main point our customer use VMware.

    I rate VMware vSAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Technology Consultant at a tech services company with 10,001+ employees
    Real User
    Top 10
    Easy to configure with basic functionality
    Pros and Cons
    • "VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution."
    • "The only thing that can be improved is the cost."

    What is our primary use case?

    Our company works in a multi-cloud model, hybrid environment using both the hyperscalers AWS and Azure with a combination of public and private clouds. Our organization is an integrator so VMware vSAN is used for our end customer.

    VMware vSAN is used for VM workloads. We show our customers that they do not need to keep everything on-premises and that they can move not critical data to minimize data compliance security. We move them to a public cloud with the two hyperscalers. For workloads that they are not comfortable keeping in a public cloud, we recommend using a hybrid model. My use cases deal with virtual workloads, retailing and manufacturing solutions.

    What is most valuable?

    VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution.

    What needs improvement?

    The only thing that can be improved is the cost.

    For how long have I used the solution?

    I have been using VMware vSAN for more than two years.

    What do I think about the stability of the solution?

    VMware vSAN is stable. We would not recommend it to so many of our partners if it were not. It is foolproof; it's on multiple workloads.

    What do I think about the scalability of the solution?

    The solution is scalable. Our customers have varying workloads, so we use the combination of on-premises and hybrid cloud, moving from private to public, and public to private so the scalability is always there. 

    How are customer service and support?

    We have in-house support for normal operational transactions. We also have a contract with VMware vSAN. Even our end customers have direct support contracts for the solution. Normally escalations to VMware support have to do with product bugs, a defect, or an engineering issue. 

    What about the implementation team?

    Our team deploys the solution in the customer's environment. We use VMware administrators to manage the storage. They have a combination of storage and VMware background. Our virtualization administrator is VMware certified and cross-trained with the storage administrator to increase productivity. 

    What's my experience with pricing, setup cost, and licensing?

    VMware vSAN is less expensive than having a traditional three-tier solution or a full virtual VFX using a hyper-converged soluton. The cost is still too high and should be lower.

    What other advice do I have?

    VMware vSAN is not right for all types of use cases. It is specific to an opportunity if the customer is looking at an interim solution and wants to keep the costs low. This environment is more to do with development testing.

    VMware vSAN is a good fit if you are looking at security and scale. In an environment that is more productive and needs better performance, this solution may not be the right fit.

    I would rate this solution a 9 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Gabriele-Pizzigati - PeerSpot reviewer
    Senior Software and Systems Engineer at SAMU.IT
    User
    Top 5
    Good documentation, scales well, and is stable
    Pros and Cons
    • "We find it easy to deliver this solution."
    • "If the support could be provided more quickly, it would be very helpful."

    What is our primary use case?

    We are resellers and system integrators.

    With larger companies, we can use VMware vSAN. We have small and medium-sized businesses in Italy that are customers.

    We chose this solution as the domain for hyper-convergence solutions for small businesses with fewer than 200 employees for companies that wanted to increase storage without complications.

    What is most valuable?

    It's well documented.

    We find it easy to deliver this solution.

    What needs improvement?

    If the support could be provided more quickly, it would be very helpful.

    For how long have I used the solution?

    I have been selling VMware vSAN for five years.

    What do I think about the stability of the solution?

    The stability is standard. Many people use VMware as a virtualization solution.

    What do I think about the scalability of the solution?

    VMware vSAN is a scalable solution, as are all hyper-converged solutions.

    We have 30 customers using vCenter, and five using vSAN.

    How are customer service and technical support?

    Technical support is good. It's not excellent, but good. The Sempre support is better.

    Technical support could be faster. VMware is slow.

    It takes a lot of time to get a technical engineer on the phone, we have to send several emails. It is not a fast procedure.

    Which solution did I use previously and why did I switch?

    We are only selling Sempre Solution, and vSAN, vSphere for VMware.

    We have 15 customers using Sempre.

    How was the initial setup?

    It's simple to build a product when you know what you're doing.

    Installation and deployment can take anywhere from eight to sixteen hours, depending on the infrastructure.

    We have a team of three who deal with everything.

    What's my experience with pricing, setup cost, and licensing?

    For a classical node plus storage solution, the price is higher.

    You have to pay to expand this solution, which is comparable with other similar solutions.

    It is not a good price for small and medium-sized businesses.

    Making a server solution that includes the license for smaller businesses would be a fantastic idea. Three servers, for example, would be an ideal start-up for a small or medium-sized business.

    It's a service that sells nodes. The nodes, hardware, software, and vSAN are all interconnected. It's the brick for the wall, for example, and should be a little less expensive for smaller businesses.

    We offer options to our customers. We offer our customers the option of a loan where they can make monthly payments, or they can purchase the solution.

    After one year, customers pay for the support.

    What other advice do I have?

    I would recommend this solution to others, even though we are moving to another solution.

    We will be moving to Sempre. The support is cheaper, and the performance is good. It's a good choice for us and for our customers.

    I would rate VMware vSAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2022
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    Buyer's Guide
    Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.