IT Central Station is now PeerSpot: Here's why
Head of network and web at a maritime company with 501-1,000 employees
Real User
Good performance and pricing but needs load balancing features
Pros and Cons
  • "Technical support is very helpful and very good at resolving issues."
  • "Hardware load balancing is available on the enterprise version of the solution, however, it's extremely expensive and therefore out of our budget."

What is our primary use case?

We are mainly using the solution for our Windows environment. 

What is most valuable?

We're largely happy with the solution overall.  The performance has been good in general. The initial setup is simple. Technical support is very helpful and very good at resolving issues. The pricing is decent.

What needs improvement?

We are looking for more load balancing at an application level. For the hardware level, we're looking at some other solutions. For example, we're checking out Nutanix and Sangfor.  We've had issues with load balancing. Suppose, for example, if the physical ESXi host is down, the virtual machine you have handle manually. We need to have load balancing and RAM and processor balancing also. Hardware load balancing is available on the enterprise version of the solution, however, it's extremely expensive and therefore out of our budget. In general, we're looking for more features. This solution doesn't really offer us that much.

For how long have I used the solution?

We've been using the solution for three to four years at this point.
Buyer's Guide
VMware vSAN
June 2022
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.

What do I think about the stability of the solution?

We had some issues about a year ago with stability. We took the problem to support and they were able to resolve whatever the issue was. It's been stable since then, and we haven't had issues with bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

My colleague and I are the IT people, and we are managing vSAN for the most part. We haven't necessarily attempted to scale the solution at all. Therefore, it would be hard to say how easy or difficult the process is or how scalable in general the product is.

How are customer service and support?

We've used technical support in the past to resolve issues, and they have been very helpful and responsive They were able to fix any problems we've had. We're quite satisfied with them. They've been very good, very helpful.

How was the initial setup?

The initial setup is not complex. It's very simple and very straightforward.  While we handle the maintenance ourselves in-house, we have the option of calling our integration partner if we run into any issues.

What about the implementation team?

We had an integration partner that came in and assisted us with the initial implementation. We did not handle it completely in-house. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-range. It's pretty good compared to other options. Everything is included. There are no additional or hidden costs. The enterprise version, however, is very, very high. Currently, we are using the standard version. To move to the enterprise level, there is a big price jump.

Which other solutions did I evaluate?

We're currently evaluating Nutanix and Sangfor as options to replace VMware in our organization. We want more load balancing and therefore are looking for a solution that could potentially offer us that.

What other advice do I have?

We are just a customer and an end-user. I'd recommend the solution to other organizations. I would rate it at a seven out of ten. We've been happy with it for the most part, however, we are looking at other options that offer more features. The standard version just isn't giving us enough of what we need. That said, it;'s a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT-Department at a financial services firm with 11-50 employees
Real User
Fast and stable with good integration capabilities
Pros and Cons
  • "We had very good access to technical support."
  • "The ability to access SAN environments with fiber channels (or even NVMe) would be a good addition."

What is our primary use case?

We primarily used the solution for development, tests and UAT proposals. We did initially run it without backup and later added Commvault.

How has it helped my organization?

introducing vSAN dramatically increased the speed for deployment and decomissioning VMs for developers without the requierement to involve storage team

What is most valuable?

When we started using vSAN, the speed (performance) of the solution was dramatically higher than the speed of our production systems. 

The integration with the rest of the DVM suite is great as always. The look and feel for the administrators is like a classic virtualization environment and it cannot be better. 

The solution is very easy to set up. 

The stability is good.

We had very good access to technical support.

What needs improvement?

The ability to access SAN environments via fiber channel (or even NVMe) would be a good addition.

For how long have I used the solution?

While I do not currently use the product in my new company, I used the solution up until I left my former company. I had used it for nearly six years up until then.

What do I think about the stability of the solution?

The stability is excellent. There are no bugs or glitches and it doesn't crash or freeze. It's reliable 

How are customer service and technical support?

In my former company, we had a direct technical account manager. We were very satisfied with the level of assistance we were able to get when we needed it. 

But you have to consider the level of support you purchase and the amount of systems covered by this support - of course a TAM isn't effordable for each and every company.

How was the initial setup?

It was easy to set up. 

If I would have introduce vSAN in an environment without any existing VMWare virtualization deployment and with the intention to expand to cloud based resoruces as a next step, I would not choose the product itself, I would do it with Dell and would implement the VxRail, what is actually vSAN based, it's the same product, however, in the end, you have better services. If you cover hardware and software management as well underneath one GUI, it's better for the administrators.

In the past deployment, it took us about a week to set everything up and to get everything up and running. We did need this week to bring up two 6 node clusters and today, these original six node clusters both expanded to 16 nodes on both sides.

What other advice do I have?

We had a vSAN at my last company. I started my employment here at this new company one month ago and we do not have VMware products at all. Previously, I worked with vSAN simply as a customer and an end-user.

I've used many versions of the solution. We started shortly before the 6.0 came out. We may have started with vSAN 5.5. That was the first version we ever used, and then we upgraded again and again over the years.

I'd advise those considering the solution to think and plan before you simply do. You should do an accounting of what capacities, what performance, which backup you require or have. Do you need redundancy? Do you need network isolation? All the steps that normal people do afterwards should be done before you do it. Everything is about planning.

I'd give the solution a perfect ten out of ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSAN
June 2022
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,190 professionals have used our research since 2012.
Senior Director at a tech vendor with 201-500 employees
Real User
Top 20
Provides interoperability between VMware products but needs more support for applications
Pros and Cons
  • "VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products."
  • "I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters."

What is most valuable?

VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products. 

Another good feature is that you can create profiles for each VM. You can mirror one set of VMs according to another set of VMs. You can also define the quality of service for that profile.

What needs improvement?

I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters. I heard that VMware is planning to have applications using vSAN at the hypervisor layer. I'm not sure whether it's available or it's being planned for the next release. I would prefer it to be on the storage layer than on the hypervisor layer.

For how long have I used the solution?

I've been working with VMware vSAN for two years.

What do I think about the stability of the solution?

I haven't had any issues with the stability of VMware vSAN.

What do I think about the scalability of the solution?

I haven't had any issues with scalability, but I think historically it supports only 64 nodes. It's a VMware limitation, but in our deployment in Sri Lanka, hardly any customers use that many nodes. If you consider that aspect, then scalability is okay. The largest customer we have here uses two nodes.

For Nutanix, there is no such limit as far as I know.

How are customer service and support?

I'm not happy with the VMware support. There are so many delays attributed to different reasons, like when you transfer the case from one engineer to the other, the second engineer is not aware of what the first engineer has done, so we need to update the second engineer from the beginning. 

Their response is also not that fast. We have seen that sometimes the competency of the backend engineers is not that high, and because of that VMware support is a bit of a concern for us. Apart from that, I don't have many issues with the product.

How was the initial setup?

Setup is not that difficult. We have had a few issues with the implementation. Initial setup is not as straightforward as Nutanix.

Which other solutions did I evaluate?

Compared to Nutanix, the design of VMware vSAN is probably the highest in the marketplace in terms of market penetration. I think it's number one, and Nutanix is not that far behind.

From an upgrade perspective, it's not as straightforward compared to a Nutanix. You need to do a lot of checks and balances before you do the upgrade. With Nutanix, you don't need to worry about it at all, probably because those nodes are coming from Nutanix itself. Because of that, they kind of keep everything to a single file where all these checks will be done initially when you run it. With vSAN, the server could be coming from different vendors like HP or Huawei. So it won't be that easy to come up with a single package to check all of these formula licenses because the upgrade is not that smooth compared to Nutanix.

What other advice do I have?

I would rate this solution 7 out of 10.

My advice is to plan well which workload you're going to use for VMware vSAN. Not all workloads are suitable for VMware vSAN. Before using VMware vSAN, you should consider implementation planning, network sites, and group layout.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
General Manager Sales at a tech services company with 201-500 employees
Real User
Top 10
Offers a single console for management, is easy to set up, and is very stable
Pros and Cons
  • "I have found the solution to be scalable."
  • "The pricing could be better when it comes to renewing the licenses."

What is our primary use case?

We're primarily using this solution for VDI.

How has it helped my organization?

Previously, we were using three-tier architecture. Therefore, we would have three different consoles. However, after adopting a CA solution, we are only on a single console and we have cut down the EU engineers we needed as we didn't require multiple engineers for managing multiple layers. Now, we have a single engineer who can manage everything from the top layer from a single console.

What is most valuable?

The single console for management is the most valuable aspect of the solution. 

The initial setup is very simple. 

The solution has been quite stable.

I have found the solution to be scalable.

What needs improvement?

VMware is currently working on quite a lot of improvements and they're coming out with lots of novel features in their new releases. There's only one improvement area, and that is it needs a little bit more software and hardware to make it similar to Nutanix.

The pricing could be better when it comes to renewing the licenses. 

Technical support could have a faster response time.

It's hard to come up with an exact feature that might be good to include in a future release, as each customer is different and each customer likely has different feature needs.

For how long have I used the solution?

I've been using the solution for almost four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is very stable. We have been using VMware for almost more than 10 years and there have been no issues regarding VMware products. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so. 

How are customer service and support?

Technical support is quite good. Occasionally, it could be faster sometimes, however, largely, I have been pleased with the level of response I get. 

How was the initial setup?

The product's initial setup is not overly complex or difficult. I found it to be straightforward and relatively easy. A company shouldn't have any issues with the setup process. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the renewal of the license, it's a very expensive solution.

We require price protection. VMware doesn't provide price protection. Many other products provide that, however, it's not something that VMware does.

What other advice do I have?

We're a VMware partner. 

I'd rate the solution at an eight out of ten.

If you are using VMware for a long time, there is no need to change your platform, and you can easily add vSAN as a solution. On top of that, there are multiple tools available to be able to have a hybrid cloud solution available for vSAN. If you go with the VMware Cloud, you've got the SCA as well as a hybrid cloud solution in a single product. If you are not willing to use VMware, then you can definitely choose either Nutanix or maybe a Microsoft option or any number of other solutions that may be available in the market.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Flag as inappropriate
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up
Pros and Cons
  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and technical support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Naveen Malkani - PeerSpot reviewer
Solution Architect, Consultant and Corporate Trainer at a computer software company with 51-200 employees
Real User
The features we've found most helpful are live application migrations and storage policies
Pros and Cons
  • "The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there."
  • "The pricing model is sometimes a challenge for us because their licenses are very costly."

What is our primary use case?

We mainly use vSAN for two purposes. One is to improve application performance with the HCI. The second is to migrate customers from legacy storage to high-speed SSD-based infrastructure. They are moving the computer network and storage capacity together. 

What is most valuable?

The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there. 

Also, if a customer wants to go for a VMware stack, vSAN has flexible, completely integrated solutions for two clouds. Stretched Cluster, vMotion, VXLAN—there are so many features. 

For how long have I used the solution?

We are an IT solution provider, and we've been using VMware for 15 years. 

What do I think about the stability of the solution?

I would say vSAN is stable. 

What do I think about the scalability of the solution?

Once you develop all three of your stacks, you can plug in the rack servers and all. If you are increasing in parallel, vSAN automatically increases the overall computing capacity of the IT infrastructure in terms of network storage and what you can compute.

How are customer service and support?

Technical support is also good. I would rate VMware support eight out of 10 because nobody is perfect.

How was the initial setup?

Setting up vSAN isn't too tricky. All HCI providers—Microsoft, Cisco, and VMware—have very smooth implementation except for Microsoft storage, which is complex. 

Maintenance is required. Sometimes hard disks crash, but thanks to the mobility and abstraction of the software from the hardware, we can migrate the entire infrastructure layer to some spare PC's main server and perform maintenance. This is the standard patching practice in the industry.

What's my experience with pricing, setup cost, and licensing?

The pricing model is sometimes a challenge for us because their licenses are very costly.

What other advice do I have?

I rate VMware vSAN nine out of 10. I am a VMware fanatic. As a solution architect, I've designed solutions for many customers. Clients have personal preferences, and they're generally swayed by what the vendors tell them, but my perspective is purely technical. If you are going for features, scalability, and performance, VMware is the best solution. 

It's not dependent on any vendor. The VMware layer is there, and VMware is required, but it saves a lot of costs and provides flexibility. Let's say I bought around 10 or 15 servers, and I'm not satisfied with the performance. I can change my server and migrate all my workloads to the new servers in the future.

VMware has an edge in terms of computing and networking because if we are going for a VMware infrastructure solution, there's a storage layer, so it can work with any kind of server or vendor. Suppose I buy some of my servers from Dell, some from HP, and a few from various companies. VMware gives you the flexibility to work with any vendor, networking, switches, and storage. They can come together in a complete software layer. I can have five servers from five different vendors. If I don't like one, I can plug in a server from any vendor in the stack, and it'll work. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Vebjorn Nergaard - PeerSpot reviewer
Senior IT Engineer at Guard Automation AS
Real User
Top 5
Low maintenance, flexibility, and high availability
Pros and Cons
  • "The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too."
  • "If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI."

What is our primary use case?

We are using VMware vSAN for a SCADA industrial automation system.

How has it helped my organization?

VMware vSAN has benefited our company mainly from the flexibility and redundancy. We have a two-node cluster, if one of the servers goes down, we will still be in operation. It provides high availability.

What is most valuable?

The most valuable feature of VMware vSAN is the ease of management. VMware vSAN it's a part of VMware ESXi and when you do patching for VMware ESXi, VMware vSAN receives the patches too.

What needs improvement?

If we have some complicated issues, you have to use the command lines interface. Not everything is possible to be fixed in the GUI. This is a drawback, that some things have to be fixed via command-line interface and should be able to be done in the GUI.

For how long have I used the solution?

I have been using VMware vSAN for approximately one year.

What do I think about the stability of the solution?

The stability of VMware vSAN is excellent. We have been running for one year, and there's there has not been any downtime. The speed is not the fastest, but it's sufficient.

What do I think about the scalability of the solution?

The scalability is excellent because we can expand with more disks if we choose. The expansion is part of the license model which is simple to adjust.

We have approximately 60 people using this solution in my organization. The solution is always running in the background, it is always being used.

How are customer service and support?

I have not contacted the technical support from VMware vSAN. We have not had a need to contact them.

How was the initial setup?

The initial setup of VMware vSAN is of a medium level of difficulty. Since we have a two-node cluster, they have done some very smart innovations. You first have to understand the smart solution before you can fully understand the deployment.

The time of the deployment took approximately one week, this included some experimentation and test.

What about the implementation team?

I did the full implementation myself.

The maintenance of VMware vSAN can be done quarterly, and one person is only needed. It's very easy to manage, the staff required for maintenance is very limited.

What's my experience with pricing, setup cost, and licensing?

We are using the VMware vSAN ROBO which allows us to have a maximum of 25 virtual machines. The approximate cost is €10,000 for a perpetual license.

Which other solutions did I evaluate?

We evaluated StorMagic before choosing VMware vSAN which was a better git for our use case.

What other advice do I have?

I would highly recommend VMware vSAN to others.

If others want to implement VMware vSAN I have experience with the Remote Office Branch Office(ROBO) solution. It's possible to deploy a virtual center during the installation of VMware vSAN. I recommend doing some studying before deploying it because there are some very good tips on YouTube on how to deploy it. It's a special method of how to deploy it, it's important to understand this method.

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
AmrEldawody - PeerSpot reviewer
Senior System Administrator at Saudi Electronic University
Real User
Top 10
Good backup capabilities, monitoring features, and technical support
Pros and Cons
  • "There is not a lot of maintenance required."
  • "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."

What is our primary use case?

We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.

Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage. 

What is most valuable?

The backup features and monitoring features are good.

What needs improvement?

We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.

For how long have I used the solution?

We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.

What do I think about the stability of the solution?

This is a stable product. We have been testing it extensively.

What do I think about the scalability of the solution?

Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.

At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.

There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors. 

How are customer service and support?

The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.

We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.

Which solution did I use previously and why did I switch?

We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.

How was the initial setup?

There is not a lot of maintenance required.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.

We provided the sizing and after that, the Ministry arranged for the correct licensing.

Which other solutions did I evaluate?

We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.

What other advice do I have?

This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2022
Product Categories
Hyper-Converged (HCI)
Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.