In an upcoming release, the solution can be more functional and have additional features.
Head of IT Network Division at Panorinformatika
Reliable, scalable, and installation easy and quick
Pros and Cons
- "The service they provide is very stable and is the main influencer of why customers purchase this solution."
- "In an upcoming release, the solution can be more functional and have additional features."
What needs improvement?
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The service they provide is very stable and is the main influencer of why customers purchase this solution.
How are customer service and support?
The technical support could be quicker in response time and be more friendly.
Buyer's Guide
VMware VeloCloud SD-WAN
September 2025

Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,095 professionals have used our research since 2012.
How was the initial setup?
The installation is straightforward and it is very fast to install.
What about the implementation team?
We have five technicians to do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be reduced.
What other advice do I have?
Sometimes if a customer has used VMware previously and has had a positive experience they are more like to want to do a demo, compare it with the competitors, or purchase.
I would recommend this solution to others.
I rate VMware SD-WAN a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Manager, Technical Solutions at a comms service provider with 501-1,000 employees
Has an optimization feature that ensures the quality of the services running on the overlay
Pros and Cons
- "Has an optimization feature that acts to ensure the quality of the services running on the overlay to be most valuable."
- "The firewall can be more advanced."
What is most valuable?
I have found the optimization feature that acts to ensure the quality of the services running on the overlay to be most valuable.
VMware SD-WAN is a more complete product because of the SD-WAN feature.
What needs improvement?
The firewall can be more advanced.
The 4G connection doesn't come by default, and it would be good to have that in the next release.
The flexibility of use for customers could be improved as well. It would be good to also improve the reseller transfer of the box from one customer to another customer.
The cost could be lower too.
For how long have I used the solution?
I have been using VMware SD-WAN for about 2 to 3 years.
How are customer service and technical support?
The technical support is okay for Singapore. VMware has had quite good results this year.
How was the initial setup?
To register with the orchestrator takes some effort sometimes. Our engineer did try a few times, and it's not exactly zero-touch. You still need to have all the information.
What's my experience with pricing, setup cost, and licensing?
The cost of VMware SD-WAN is high, but I think you can still get better pricing if your volume is high.
What other advice do I have?
If you are purely looking at it from a connectivity point of view and not so much from the point of security, then you can go for VMware. However, if you also want security features and you have a tight budget, then you probably need to choose Fortinet because Fortinet itself is a firewall. For VMware, you have to either get the NFV model that supports a third party firewall (it's a virtual appliance) or subscribe to additional services from cloud-based firewall vendors. So, you will have additional costs.
Although Fortinet is lower cost-wise than VMware, in terms of the SD-WAN feature, I think VMware is more complete. Fortinet is still lagging on the orchestrator function. So, I would rate VMware SD-WAN at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Buyer's Guide
VMware VeloCloud SD-WAN
September 2025

Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,095 professionals have used our research since 2012.
Telecommunications Specialist at a comms service provider with 5,001-10,000 employees
Simple to configure with zero-touch provisioning
Pros and Cons
- "It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning."
- "Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement."
What is most valuable?
It is very simple to configure. When you use the cloud to configure the equipment, it has zero-touch provisioning.
What needs improvement?
Its integration with the security systems would be a nice implementation. They can also consider using a management platform for both network and security operations. This would be a great improvement.
How was the initial setup?
Its initial setup is not complex. It is very simple. Its deployment took about one month.
What other advice do I have?
I would rate VMware SD-WAN a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Partner at a comms service provider with 11-50 employees
Straightforward to set up and the support is good, but service providers should be enabled to have global visibility
Pros and Cons
- "In my experience, the setup process has been fairly straightforward."
- "Some of the service providers that use VeloCloud as their SD-WAN should be enabled to have better global visibility."
What is our primary use case?
My company works with a wide range of SD-WAN services to bring such solutions to clients.
The use cases depend, as they vary from client to client. One of them is application prioritization, and cost always comes into play when replacing a traditional MPLS network.
What needs improvement?
Some of the service providers that use VeloCloud as their SD-WAN should be enabled to have better global visibility.
For how long have I used the solution?
We have been working with VMware SD-WAN over the past 12 months.
How are customer service and technical support?
I have been in contact with technical support and they have been good.
Which solution did I use previously and why did I switch?
Some of the products that we work with or have experience with are Cisco SD-WAN, Silver Peak, and VMware's VeloCloud.
How was the initial setup?
In my experience, the setup process has been fairly straightforward.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at Smartfren
User-friendly and is easier to integrate than other solutions
Pros and Cons
- "I would absolutely recommend VeloCloud because it's user-friendly and because the integration is easier than with other solutions."
- "I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster."
What is our primary use case?
I use VeloCloud for software for reports SD-WAN solutions and WAN connectivity.
What needs improvement?
They should help our customers reduce the cost of the implementation from a local user cloud to the user using a standard cloud. They should improve the time and the cost of the implementation.
I would like for them to upgrade to 5G integration. Our customers have 4G now and the connectivity isn't good. It should be much faster.
For how long have I used the solution?
I have been using VeloCloud for ten years.
What do I think about the stability of the solution?
The stability depends on the network connectivity. If the Internet connection isn't stale, it will affect it.
How are customer service and technical support?
We contact our partners to get local support.
How was the initial setup?
The initial setup was very simple. It's user-friendly. It only takes a few hours, not days, to deploy for somebody who is experienced. We use it on a daily basis.
What about the implementation team?
We used a system integrator for the deployment. From the second year onwards, the maintenance is done by our local partners.
There are up to 100 users.
What's my experience with pricing, setup cost, and licensing?
It's not cheap but it's affordable.
What other advice do I have?
I would absolutely recommend VeloCloud because it's user-friendly and because the integration is easier than with other solutions.
I would rate VeloCloud a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Principal Sales Engineer at a comms service provider with 1,001-5,000 employees
Offers dynamic multipath optimization and it is easy to set up with zero-touch provisioning
Pros and Cons
- "The most valuable feature is the dynamic multipath optimization."
- "There is no security included, which is something that should be improved."
What is our primary use case?
We use VeloCloud as our SD-WAN solution.
What is most valuable?
The most valuable feature is the dynamic multipath optimization. This is something that other competing products do not have.
Zero-touch provisioning makes it very easy to set up.
The single path optimization features are useful.
What needs improvement?
There is no security included, which is something that should be improved. For example, they should at least include basic firewall capabilities.
For how long have I used the solution?
I have been using VeloCloud for six months.
What do I think about the stability of the solution?
The stability of VeloCloud is good.
What do I think about the scalability of the solution?
Scalability-wise, this is a good solution. We have a large company but our group makes up just a small part of the network, with perhaps 50 users. This includes regular business owners and home users.
Which solution did I use previously and why did I switch?
Prior to VeloCloud, we used Fortinet. However, the SD-WAN is not as good, which is why we switched over.
How was the initial setup?
The initial setup is really easy.
Once you connect the appliance to the internet, you manage the policies and that enables SD-WAN.
What's my experience with pricing, setup cost, and licensing?
The pricing is very comparable to Fortinet.
What other advice do I have?
This is a product that I like. For anybody looking for an SD-WAN, this is a really good option, and probably one of the best. My only real complaint is about the lack of security. If security is their primary goal, then I would suggest implementing Fortinet instead. On the other hand, if SD-WAN is the primary concern then choose VeloCloud.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at a tech services company with 11-50 employees
A comprehensive dashboard that is easy to use, but the security should be enhanced
Pros and Cons
- "They make use of a combination of different internet lines, which improves quality."
- "There is room for improvement with respect to security."
What is our primary use case?
I am a consultant with a solution provider and this is one of the products that we advise our clients on. We do not implement solutions as part of our offering.
What is most valuable?
The dashboard is very comprehensive, where you can see all of the sites with a map. You can click through using the map, which is easy to do.
They make use of a combination of different internet lines, which improves quality.
What needs improvement?
There is room for improvement with respect to security.
The price of this solution should be lower.
For how long have I used the solution?
I have been working with VeloCloud for about two years.
What do I think about the stability of the solution?
I think that it is a stable product.
What do I think about the scalability of the solution?
It is a scalable system, similar to other SD-WAN solutions.
Our customers are typically multinational, on the bigger side.
Which solution did I use previously and why did I switch?
As consultants, we have worked with several vendors simultaneously. We are independent and we do not propose a particular technology. Rather, we conduct and exercise with our clients and determine the best vendor based on that.
How was the initial setup?
I have not completed the setup myself, but my understanding is that it is okay.
What other advice do I have?
Overall, this is a good product but there is always room for improvement.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Officer 1B at Commercial Bank of Ceylon PLC
Good load balancing features and it scales well
Pros and Cons
- "The most valuable feature is load balancing."
- "The cost of VeloCloud could be lowered."
What is our primary use case?
We primarily use VeloCloud for SD-WAN.
What is most valuable?
The most valuable feature is load balancing.
What needs improvement?
The cost of VeloCloud could be lowered.
For how long have I used the solution?
I have been working with VeloCloud for about two years.
What do I think about the stability of the solution?
We have had no issues in terms of stability.
What do I think about the scalability of the solution?
We are satisfied with the scalability. We have approximately 100 branches and we plan to increase usage in the future.
How are customer service and technical support?
There are few vendors who offer support in our country. However, if we need support then we can get it directly from VMware.
Which solution did I use previously and why did I switch?
I have also worked with Citrix SD-WAN and they are both good products.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
At this time, I feel that just about everything is there in the product and it supports the requirements. My only complaint is about the pricing. Citrix is another good product but I recommend VeloCloud.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
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