VMware VeloCloud SD-WAN Reviews

The use case is mainly just communication between the branch offices or the branches. That's pretty much it, the communication between the branches.

Also, currently, we're doing what we call a PCI segmentation as well. 

It's stable most of the time. It's reliable I would say. We have rarely or never disconnected unless there's a power issue or power outage. Even then, we have a disconnection from one of the branches. Beyond that we don't have a lot of issues. It's very minimum disruption. That's what I like about it.

It's very easy to work with the solution. We understand it well. Customer service is very good. 

When we upgrade to one of the edges, it goes very smoothly. 

We're trying to integrate it with our Prisma Access architecture in the future. We would just like to see it smoothly deployed. We are going now back and forth between our Palo Alto reps and VeloCloud or VMware SD-WAN reps to find a solution to integrate both into one solution. I'm not sure if this is on Palo Alto's or Prisma's or VMware's side.  Other than that, all the features and everything look great.

The only thing that I'm having issues with is on one of the sites, I can't see the location on the map. That's the only thing that can be fixed.

I've used the solution for the last eight months only. I've been with the company only that long, however, they had this for probably a couple of years, I would say.

It's stable. We've had it for a period of time now and it's very reliable. All of them have issues and most of the time, they're not even related to the solution itself. The solution really does run well.

It's very scalable. One of the edges we have supports 2,000 tunnels and their edge is very scalable. It depends on the model you use. On even some of these small sites, we rely on them for Wi-Fi in our small sites it's been great overall.

We likely have 1,000 users on the solution. 

We have plans to increase usage since we're looking to migrate from a physical data center to Prisma Access on the cloud. Then we have to involve something called the VeloCloud Gateway, which is VMware.

They are our cloud gateways, so those have to be involved in our new architecture or design. We're increasing everything and the only thing that would be decreasing would be where we're closing some offices and that's just the nature of business itself. However, we're still opening others in other states.

Customer service is great. They've been very responsive. One time we had to replace one or two of the edges in one of our main offices in the Houston, Texas area and they send a technician and everything went smoothly on that end.

The technical support is knowledgeable. Customer support is a partner with VMware, so when we ask for support or technical support, and it's always there and they're always helpful.

Positive

I wasn't part of that actual step.

You do not need much maintenance. The last time when I did one site it was only me and then probably a couple of people from our end.

We likely had assistance from the reseller. That's who we deal with when we have any issues with our VMware SD-WAN.

I don't have any insights into any ROI. 

I'm not aware of the licensing aspect of the solution. It might be somewhere in the middle of the market. It's likely not the least expensive not the most. 

Support may be an extra add-on cost as well. 

We are using the VeloCloud version or model.

On each site, on each branch, we have edges of either one or two for redundancies and that's how they communicate. There's an overlay and that's how they communicate between branches so we have on-prem edges, yes. We have one on AW as well, however, the most we use for now is between branches in Texas.

I would recommend people use this product. We've been using it and we don't have any issues. Honestly, we don't want to get away from this solution at all. I recommend using the solution as it's very reliable, convenient, and easy when you communicate with it. Supporting it and then looking into issues and trying to implement rules and best policies is pretty straightforward. Even if not, we always work with their reseller and they always help us.

I'd rate the solution a nine out of ten.

We use VMware SD-WAN on the cloud and we use our own cloud.

The solution is used by our customers for putting their IT infrastructure in the Cloud and bridge to connect for retail. We have a very big string of customers moving their workplaces into the Cloud. This calls for a new topology and this is where VMware SD-WAN is the best fit.

There is one feature that would set VMware SD-WAN apart from others solutions, and that is what I call inter-cloud connectivity. All the solutions regarding VMware are good because for example, If I go from my workplace to a retail office and I want to use my applications in the Cloud, that is possible. Perhaps we have customers who have their IT partial environments hosted in different cloud locations, such as Amazon and Azure, and the interconnection between the clouds, this is not possible. If it was possible it would be a market game-changer. Having the SD-WAN solution that is good at optimizing and facilitating traffic between different cloud providers would be great.

I have been using VMware SD-WAN for more than one year.

The stability of VMware SD-WAN is very good.

VMware SD-WAN is scalable.

The initial setup is very simple.

The licensing model of VMware SD-WAN could be improved, it is not always that competitive. The biggest concern is to be competitive against other solutions. However, the way that the licensing model is designed is not corresponding to the real use cases of my customers.

My advice to others would be to trust the solution and buy it.

I rate VMware SD-WAN an eight out of ten

a customer seeking to deploy an SD-WAN environment via 2 alternate stable methods either in a virtual environment or a physical device depending upon their site-specific requirements.

It is fairly similar to other solutions. It has the capability for testing link connectivity, which is its unique feature from a control perspective.

I would like to see an on-premise NGFW embedded into the solution. They have a SASE solution that is part of the deployment model now but is more cloud-focused. It would be nice to have an on-prem all-in-one SDWAN/NGFW box for some smaller deployments that don't need or have a virtual environment nor have a need for a full SASE deployment model.

I have been using this solution for a couple of years. We generally have the version that is previous to the latest one. Our clients have cloud and on-premises deployments.

Early on, there were some issues with it, but now, it is fairly stable.

It works well, but as it gets larger, it becomes more complex and difficult to address. It is good for mid-market type enterprise deployments but not for large deployments. Our clients are small, medium, and large businesses.

I haven't used their technical support.

One of our clients was using Fortinet.

It is fairly straightforward. After you've done it once or twice, it is fairly simple.

I would advise others to understand what you're using SD-WAN for. It is not for replacing MPLS. It is about application performance, access control, and manageability of your sites. Most of our clients don't even understand why they need SD-WAN or what they're looking at in SD-WAN. They think they can just replace MPLS, which is not really the case for SD-WAN. They do it because they think they are lowering costs, which in some cases is true, but it depends on the application performance criteria and things of that nature. 

I would rate this solution an eight out of ten. They can do some improvements. There are other solutions out there that I would highly recommend over this solution, but it is not bad.

We use VeloCloud as our SD-WAN solution.

The most valuable feature is the dynamic multipath optimization. This is something that other competing products do not have.

Zero-touch provisioning makes it very easy to set up.

The single path optimization features are useful.

There is no security included, which is something that should be improved. For example, they should at least include basic firewall capabilities.

I have been using VeloCloud for six months.

The stability of VeloCloud is good.

Scalability-wise, this is a good solution. We have a large company but our group makes up just a small part of the network, with perhaps 50 users. This includes regular business owners and home users.

Prior to VeloCloud, we used Fortinet. However, the SD-WAN is not as good, which is why we switched over.

The initial setup is really easy.

Once you connect the appliance to the internet, you manage the policies and that enables SD-WAN.

The pricing is very comparable to Fortinet.

This is a product that I like. For anybody looking for an SD-WAN, this is a really good option, and probably one of the best. My only real complaint is about the lack of security. If security is their primary goal, then I would suggest implementing Fortinet instead. On the other hand, if SD-WAN is the primary concern then choose VeloCloud.

I would rate this solution an eight out of ten.

The most valuable features are the orchestration layer, plug and play capabilities, and also the fact that you can either configure it as a full mesh or hard install. Even though fully meshed is limited, it is still a good feature.

There are a number of customers we have that require a fully mashed SD-WAN on VeloCloud that is not available currently. If you compare the reporting tool to all other tools that you use for customers for MPLS, they are not as granular. Additionally, the security could be better and increasing the capabilities for fully meshed architectural typology would be beneficial.

I have been using the solution for approximately two years.

This solution is scalable, most of our clients are enterprise size companies. 

The technical support is there if we need them. We are a premium partner to VMware, if there are issues that you cannot resolve internally, we reach out to them and they give us the help we need.

We currently use a few solutions other than this one such as Meraki. When picking the best solution for our clients, the best depends on the use case. It depends on the customer requirements, what they are looking for and then we will recommend the best fit based on our offering.

The installation is easy.

The price is reasonable for this solution, but the only challenge for us is that the Rand currency fluctuates to the dollar and provides some complexities. The price might go up just because the Rand has actually lost value.

This solution is at a very high level, and quite good. However, it is not one platform that fits all, it depends on the use case and what the customer looking for. You might find customers that want security or other UTM based features, which VeloCloud does not offer. It weighs heavily on the customer requirements, but if security is what they are after then I would not generally recommend the VeloCloud offering.

I rate VMware SD-WAN an eight out of ten.

We primarily use VeloCloud for SD-WAN.

The most valuable feature is load balancing.

The cost of VeloCloud could be lowered.

I have been working with VeloCloud for about two years.

We have had no issues in terms of stability.

We are satisfied with the scalability. We have approximately 100 branches and we plan to increase usage in the future.

There are few vendors who offer support in our country. However, if we need support then we can get it directly from VMware.

I have also worked with Citrix SD-WAN and they are both good products.

The initial setup was straightforward.

At this time, I feel that just about everything is there in the product and it supports the requirements. My only complaint is about the pricing. Citrix is another good product but I recommend VeloCloud.

I would rate this solution an eight out of ten.

We are installing edge to support the service providers' enterprise customers. There's a standard hardware edge.

I like that I can combine some different internet connections and resources. For example, MPLS VPN, internet, and 4G. You can combine it all together. Before, we could only use an MPLS VPN only.

The initial setup is very easy.

It is stable. The solution is reliable. 

It's scalable. 

Technical support has been very helpful. 

The product has a very good user dashboard that is simple to navigate.

I'd like them to improve their mobile parts. I want them to get faster in this field.

The cost is a little bit high. We'd like it if it was less expensive. 

We'd like to see more security added to the solution. It would be good if it had firewall functionality.

I've been using the solution for one year. 

This is a stable product. the performance is good and it is reliable. There aren't any bugs or glitches that I have seen and it does not crash or freeze. 

The solution scales well. It's simple to expand. 

Technical support has a lot of expertise. They are knowledgeable and responsive. 

Positive

We found the setup to be straightforward and simple. It is not overly complex. 

I'd rate the ease of setup a five out of five.

It's competitive, yet it's a little bit more expensive than other brands.

We pay about $500 USD, or 700,000 Korean won.

I'd rate it a two or three out of five in terms of affordability.

Compared to Fortinet or Cisco, VMware is quite easy to set up, and the management dashboard is intuitive. 

We are a reseller and distributor. 

I would give the solution a rating of eight out of ten.

The primary use cases of this solution are global WAN refreshment, Campus-to-Campus connectivity, and because my client is a global customer, they want zero-touch provisioning.

It's true, zero-touch provisioning. Anyone can migrate over to VeloCloud, it's that simple, just plug in the necessary cables and it's done.

Security needs improvement.

Also, it needs better scalability. There are certain products that if you need to create extra, the company expands and they will bring on extra branch-to-branch connectivity. There is a point where you will have to move to new hardware. We would need a larger scope for scalability.

I don't want to deploy a number of VeloClouds, and then in one year after business acquisitions, they need scalability. The only way to do that would be to remove the hardware and replace it with the new hardware.

I have been using VeloCloud, on and off for 18 months.

We are using the latest version, but not in a deep dive method.

It's stable, definitely.

It's a scalable solution. We have approximately 700 sites at the moment, and it's growing more as we adopt Microsoft Azure for this particular customer. So, we will need to spin up virtual instances of VeloCloud in Azure Regions.

The whole company is going through a restructuring where they're going to segregate portions of the business. They'll have their own VeloCloud SD-WAN overlay instance, integrating into the Cloud.

We have not contacted technical support. We have someone in our company that addresses anything obscure. He has a fair bit of experience that began prior to our engagement.

The initial setup is simple. SD-WAN is the simplest, and anyone can do it.

To deploy VeloCloud itself takes approximately one hour.

In IT, things don't always go to plan, but for the most part, it's an hour.

I used a consultant to help with deployment.

For the maintenance of each region, there will be a network SME to make sure that everything goes smoothly.

I will continue to use this solution, we have another customer that wants to use SD-WAN, but they are better suited for Cisco Meraki, so we are just doing a proof of concept with them.

I would definitely recommend this solution to others. 100%. That said, it needs better security. There is always room to improve.

I would rate this solution an eight out of ten.