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Senior Technical Consultant at a manufacturing company with 10,001+ employees
Real User
Exceptional performance on the cloud, but weak as an in-house solution
Pros and Cons
  • "The cloud gateway is a very good feature for scaling purposes, etc."
  • "They should provide us with the flexibility to scale up."

What is most valuable?

There is a cloud gateway feature that centrally locates every space, which you don't get with Cisco. The cloud gateway is a very good feature for scaling purposes, etc. It's a very simple feature. In fact, everything about VeloCloud is quite simple, including the concept of the circuits, and, from a  technical perspective, it's not as challenging as Cisco VPNs. They have VPN 0, VPN 1, VPN 2, VPN 3, but they're very simple in that approach — the concept of circuits. Overall, I think both products are good. 

Cisco has begun to push its SD-WAN code within all of its ISR routers. This has made deployment quite challenging. With VeloCloud, deployment is much easier because they include all of their own hardware.

What needs improvement?

Cloud-based, it's okay because they roll up the device and provide you with a link for access. In regards to in-house, when you want to deploy the orchestrator, it becomes very difficult. Currently, I don't see any such good documentation compared to their competitors, like Cisco, etc.

Also, If you look at Cisco, just Google it and you'll get every detail: what to do, what specific system, what server, how much RAM, how much storage, all the details — it's just much easier.

If a customer has an optimization solution within their network, then you have to be very careful when designing — optimization and all. This can make your design very complex. If the customer has an existing optimization solution, then you have to be very careful when designing any part of the SD-WAN solution — Cisco or Velo.

They should provide us with the flexibility to scale up.

For how long have I used the solution?

I have been using this solution for two and a half to three years.

What do I think about the stability of the solution?

VeloCloud is very stable — it's a very good solution.

Buyer's Guide
VMware VeloCloud SD-WAN
May 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,438 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have not done a scale with something like 6,000 to 7,000 sites; however, if you look at the pure design, phase-wise, then you have to be very particular about new designs. Velo is purely based on design. I don't think the SD-WAN is that new and scaling that amount of sites requires a simple design rather than a complex solution.

With Cisco, we were working on a huge scale — I think it was around 1700 sites for that customer. After 900 sites, it started having problems. The controller was not sending the new site updates to the hub and it was not reflecting in the routing table; however, in the end, it scaled, but there were some challenges that we had to overcome.

How are customer service and support?

There are not enough people within their support team. I would give them a rating of three out of five.

They have to improve, they have to be quicker and understand the types of problems customers face. 

How was the initial setup?

The initial setup is straightforward. The initial setup is very simple compared to Cisco. Cisco claims to be Zero Touch Provisioning, but I think they have a lot of complexity surrounding that Zero Touch. With VeloCloud, you can generate and send emails, and the receiver just has to connect to the device, open up the email and the configuration improves. In this way, I think Velo is good with Zero Touch Provisioning.

Deployment time really depends on what you deploy. If you want to roll out a small site on a single device, then the designing and the policies are all done — it's a really quick job. Your circuit and site will rollout quickly, everything will be up and running roughly within two to two and a half hours. If you're looking at a complex site, then of course, the complexity increases.

What other advice do I have?

VeloCloud is a good solution. They are only lacking in regards to the in-house version. 

On a scale from one to ten, I would give VeloCloud a rating of seven.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1384419 - PeerSpot reviewer
Principal Sales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Offers dynamic multipath optimization and it is easy to set up with zero-touch provisioning
Pros and Cons
  • "The most valuable feature is the dynamic multipath optimization."
  • "There is no security included, which is something that should be improved."

What is our primary use case?

We use VeloCloud as our SD-WAN solution.

What is most valuable?

The most valuable feature is the dynamic multipath optimization. This is something that other competing products do not have.

Zero-touch provisioning makes it very easy to set up.

The single path optimization features are useful.

What needs improvement?

There is no security included, which is something that should be improved. For example, they should at least include basic firewall capabilities.

For how long have I used the solution?

I have been using VeloCloud for six months.

What do I think about the stability of the solution?

The stability of VeloCloud is good.

What do I think about the scalability of the solution?

Scalability-wise, this is a good solution. We have a large company but our group makes up just a small part of the network, with perhaps 50 users. This includes regular business owners and home users.

Which solution did I use previously and why did I switch?

Prior to VeloCloud, we used Fortinet. However, the SD-WAN is not as good, which is why we switched over.

How was the initial setup?

The initial setup is really easy.

Once you connect the appliance to the internet, you manage the policies and that enables SD-WAN.

What's my experience with pricing, setup cost, and licensing?

The pricing is very comparable to Fortinet.

What other advice do I have?

This is a product that I like. For anybody looking for an SD-WAN, this is a really good option, and probably one of the best. My only real complaint is about the lack of security. If security is their primary goal, then I would suggest implementing Fortinet instead. On the other hand, if SD-WAN is the primary concern then choose VeloCloud.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware VeloCloud SD-WAN
May 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,438 professionals have used our research since 2012.
Real User
Top solution with good ISP support
Pros and Cons
  • "I love the solution because of its many features like cluster and cloud VPN."
  • "The solution needs improvement on security features and should include two firewalls. Cloud VPN can’t support any link. The solution needs to also improve the availability of centralized internal management. It needs to have debug detection and Deep Packet Detection features as well. The documentation for VMware is also hard to find."

What is our primary use case?

The solution offers ISP support for customers.

What is most valuable?

I love the solution because of its many features like cluster and cloud VPN.

What needs improvement?

The solution needs improvement for the security features and should include two firewalls. Cloud VPN can’t support any link. The solution needs to also improve the availability of centralized internal management. 

It needs to have debug detection and Deep Packet Detection features as well. 

The documentation for VMware is also hard to find.

For how long have I used the solution?

I have been working with the solution for three months.

What do I think about the stability of the solution?

I am using the solution in a virtual machine and cannot comment on its stability. However, I think that the solution is stable because, in Libya, ISP uses this technology and many customers use it.

What do I think about the scalability of the solution?

The solution is scalable and very important for quality view.

How was the initial setup?

I worked with the solution in virtual Azure and it is complex. However, I think in the real scenario, the deployment should be more flexible.

Which other solutions did I evaluate?

I have evaluated Cisco SD-WAN and Fortinet SD-WAN. There is a need for more features in these solutions.

What other advice do I have?

I would rate the solution a seven out of ten. The product is intuitive and easy to use. The solution is suitable for both medium companies and enterprise ones. I would recommend it for customers who have many branches.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Eric Liao - PeerSpot reviewer
Solution Manager at DYXnet Group
MSP
Top 5
Secure, high availability, and knowledgeable support
Pros and Cons
  • "The most valuable feature of VMware SD-WAN is security. Additionally, the integration and configuration are easier to do than with other solutions, such as Cisco."
  • "The initial setup of VMware SD-WAN was simple. However, it took six days to complete."

What is our primary use case?

VMware SD-WAN is used for security and virtualization.

What is most valuable?

The most valuable feature of VMware SD-WAN is security. Additionally, the integration and configuration are easier to do than with other solutions, such as Cisco.

For how long have I used the solution?

I have been using VMware SD-WAN for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have approximately 200 customers using this solution.

How are customer service and support?

The support from VMware SD-WAN is knowledgeable.

I rate the support from VMware SD-WAN a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of VMware SD-WAN was simple. However, it took six days to complete.

What about the implementation team?

We use a third party to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of VMware SD-WAN is less expensive than some solutions, such as Cisco.

What other advice do I have?

I recommend this solution to others.

I rate VMware SD-WAN a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1288173 - PeerSpot reviewer
Network and Telecommunications Team Leader at a energy/utilities company with 5,001-10,000 employees
Real User
Good connectivity, reliable, and easy to setup
Pros and Cons
  • "VMware SD-WAN is a complete solution."
  • "I would like to see more features added to increase visibility."

What is our primary use case?

We primarily use VMware SD-WAN for connectivity.

What is most valuable?

VMware SD-WAN is a complete solution.

What needs improvement?

I would like to see more features added to increase visibility.

For how long have I used the solution?

I have been working with VMware SD-WAN for one year.

We are working with the latest version.

What do I think about the stability of the solution?

VMware SD-WAN is a stable product.

What do I think about the scalability of the solution?

VMware SD-WAN is scalable.

We have 45 users in our company.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

VMware technical support assisted us with the implementation of this solution.

What other advice do I have?

I would rate VMware SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1751523 - PeerSpot reviewer
Network Offering Manager at a tech services company with 10,001+ employees
Real User
Effective dynamic multi-point protocol, exceptional technical support, straightforward deployment
Pros and Cons
  • "I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic."
  • "The security of the firewall should be improved. It would be a good idea to have a standalone product with better security."

What is our primary use case?

We use VMware SD-WAN for network security.

What is most valuable?

I have found the dynamic multipoint protocol(DNPO) most useful because it can tell you which is the best circuit to use for different types of traffic.

What needs improvement?

The security of the firewall should be improved. It would be a good idea to have a standalone product with better security.

In an upcoming release, they should have firewall rules.

For how long have I used the solution?

I have been using VMware SD-WAN for approximately three years.

What do I think about the stability of the solution?

The solution was stable.

What do I think about the scalability of the solution?

VMware SD-WAN is highly scalable.

We have approximately 600 users using this solution in my organization.

How are customer service and support?

The technical support is exceptional. I would give them an A+.

Which solution did I use previously and why did I switch?

We were previously using Cisco Meraki.

How was the initial setup?

The deployment was straightforward and took a couple of months to complete.

What about the implementation team?

We have approximately six engineers that support VMware SD-WAN.

What's my experience with pricing, setup cost, and licensing?

There is only a standard fee for the solution.

What other advice do I have?

I rate VMware SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Network Consultant at a tech services company with 11-50 employees
Real User
Easy to deploy and increases the performance of applications
Pros and Cons
  • "Increases the performance of applications and is easy to deploy."
  • "Can't execute commands quickly when troubleshooting. The graphic user interface is slow."

What is our primary use case?

We use VMware SD-WAN primarily to connect branch offices to our data center and to connect users to the application. Users could be in any place, working from home, in remote locations, and branch offices. Applications can be anywhere in the cloud in IaaS, in the platform as a service, on-premise, and at private data centers. The deployment process of SD-WAN is to connect securely so users with the application can perform well.

What is most valuable?

There is a feature called DMPO (Dynamic Multipath Optimization) which is good. Here in Latin America, the quality of the internet is very poor. So what DMPO does, well, in a branch office or in a work from home environment, we can have bad quality internet links, but with the IT team, SD-WAN or VeloCloud, the DMPO makes the link a Smartlink. For example, if the link is presenting packet loss, the VMware solution applies a remediation algorithm. For packet loss, DMPO introduces packet cloning so we send the packet twice. We recover all the packets despite the link having packet loss. If we have two or three internet links, we can also summarize all the links together so, this basically increases the packet capacity. It also decreases the timing of the VeloCloud Gateway.

VeloCloud Gateways are instant and deployed globally so we can create a DMPO tunnel on-premise to a VeloCloud Gateway and then serve SaaS applications. At corporate headquarters, there are three internet links, but employees were experiencing poor quality of Microsoft Teams. So all the Microsoft Office 365 traffic was sent from the location to a VeloCloud Gateway. The VeloCloud Gateway tunnel is protected by the DMPO, so users have a better experience. With Office 365 applications like Microsoft Teams, OneDrive and Azure, the DMPO features increase the performance of the applications because it can remediate bad quality links.

What needs improvement?

The solution doesn't have CLI (command line interface), but it's not needed because the graphic user interface is very nice. You can do everything, but when we are troubleshooting, we can't execute commands as fast as we'd like because the graphic user interface is very slow. So although the solution has a CLI, VeloCloud doesn't. I'd like for VMware to introduce CLI. The solution also needs stronger routing Broadcom support because we cannot deploy VeloCloud in bigger enterprises that have that kind of complex browsing protocol.

VMware does not work well if the enterprise has a very complex routing environment.

For how long have I used the solution?

I have been using VMare for 2 years.

What do I think about the scalability of the solution?

VMware works perfectly for most small and medium businesses with simple and basic routing, but not for large enterprises that have complex routing environments.

What other advice do I have?

I would give VMware SD-WAN a nine out of ten.  

Deploying SD-WAN is very easy. When we deploy it on-premise, we need to get SD-WAN or VeloCloud X. When VeloCloud X affects any kind of form factor, it needs to to be a hardware box, it could be a server or it can virtualize in any Hypervisor like Hyper-V or IBM in order to support any kind of form factor. To deploy it in the cloud with Amazon, Google Cloud Platform, or Azure, the features are configured in a central manager called SD-WAN Orchestrator. Then the device is shifted to the location and it only needs one internet connection. When the device connects to the internet it downloads the configurations necessary and that's the SD-WAN deployment process.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DAVID HOLD - PeerSpot reviewer
DAVID HOLDProduct Manager at Great Plains Communications
User

This is a very informative post, and the only one so far who cited the key features of DMPO.  But it would be helpful to know what is lacking in the routing stack - OSPF, BGP, etc., and what is missing that would improve the routing capabilities.

reviewer1691751 - PeerSpot reviewer
Principal Network Engineer at a computer software company with 201-500 employees
MSP
Stable, but could use more automation and integration
Pros and Cons
  • "This solution is as stable as most firewalls. VMware is a reputable vendor."
  • "VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements."

What is our primary use case?

I have deployed this solution, but just for a proof of concept. This solution is cloud-based. 

What needs improvement?

VMware SD-WAN could be improved with more automation and more integration, but each vendor could use these improvements. 

For how long have I used the solution?

I have been working with VMware SD-WAN for a few months. 

What do I think about the stability of the solution?

This solution is as stable as most firewalls. VMware is a reputable vendor. 

How are customer service and support?

I have never contacted VMware's technical support. 

How was the initial setup?

The installation is a straightforward process. You don't need very many people on your tech team. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

You need to pay for a license to use this product. 

What other advice do I have?

I rate this solution a six out of ten. I would recommend this solution to others who are considering implementation and I have about 10 customers who are using this solution. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.