Try our new research platform with insights from 80,000+ expert users
Regional Technical Manager at Nestingtech
Reseller
Good performance and allows our customers to better manage their environment
Pros and Cons
  • "The most valuable feature for one of our customers is the ability to stage cloud workloads from the local network."
  • "Technical support is in need of improvement."

What is our primary use case?

We are a reseller and this is one of the solutions that we provide to our customers.

The use case is dependent on the customer and their requirements, but the primary use is as an SD-WAN. It helps our customers streamline their configuration, it improves link recovery, and helps them better manage their environment.

What is most valuable?

The most valuable feature for one of our customers is the ability to stage cloud workloads from the local network.

What needs improvement?

This solution needs a local gateway for the cloud in every country. The gateway is used to set up cloud access and one of my clients had a bad experience with the local partner that was trying to set one up.

Technical support is in need of improvement.

For how long have I used the solution?

We have been using VeloCloud for two years.

Buyer's Guide
VMware VeloCloud SD-WAN
May 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,438 professionals have used our research since 2012.

What do I think about the stability of the solution?

With respect to stability, every vendor deploys this solution in their own way. There is always a concern about performance and stability.

What do I think about the scalability of the solution?

It is difficult to judge scalability with a small number of deployments. I would need to try it with 100 branches to test scalability.

How are customer service and support?

Technical support for VeloCloud needs to be improved. Customers compensate for the lack of support by using the portal. I would rate the support a seven out of ten.

How was the initial setup?

The initial setup is very easy, which is a plus for this solution.

The majority of time is spent in the planning stage. Once you are ready to deploy, it should not take more than 30 minutes. 

Which other solutions did I evaluate?

VeloCloud performs as well as the Cisco SD-WAN but it is cheaper in price.

What other advice do I have?

I recommend using this solution. It is a good product and if the support were improved then it would be even better.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Administrator at SOURTHERN WAVES Solution
MSP
Top 5Leaderboard
A complex product that is useful for large enterprises
Pros and Cons
  • "One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or China. We assisted in building the system by integrating VMware servers and utilizing the Cisco suite."
  • "VMware SD-WAN is harder than Cisco. It is complex, and we must take many steps to get the service. I think it would be beneficial if obtaining licenses could be simplified. Currently, numerous options and integrations are bundled together, which can make it quite complex."

What is our primary use case?

One of the key use cases for VMware SD-WAN was assisting a customer in the industrial zone. They required virtualized servers and wanted to enable VMware SD-WAN to connect their sites in Japan or China. We assisted in building the system by integrating VMware servers and utilizing the Cisco suite.

What needs improvement?

VMware SD-WAN is harder than Cisco. It is complex, and we must take many steps to get the service. I think it would be beneficial if obtaining licenses could be simplified. Currently, numerous options and integrations are bundled together, which can make it quite complex.

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The product is scalable. We have three to four customers working with it. 

How are customer service and support?

My assessment of the tech support for VMware is that it's generally accessible and valuable. However, there are some limitations. We typically contact them through a contracted third-party provider, often located outside of our region, such as in Singapore. While they are responsive, there are occasions when they may not immediately identify the issue and need to escalate it to a higher support tier, which can take some time.

How was the initial setup?

We initiated the process by installing the software and configuring Windows on the VMware SD-WAN platform.

What other advice do I have?

I rate the overall product a seven out of ten. The advice I would give to others who are considering starting to use VMware SD-WAN is to assess their organization's technical expertise and requirements first. However, if they lack the knowledge or resources, it might be better to opt for a simpler solution or to seek external support.

The tool's value and impact are significant, particularly for larger enterprises. It allows for configuration. However, the benefits may not be as pronounced for smaller offices or enterprises.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware VeloCloud SD-WAN
May 2025
Learn what your peers think about VMware VeloCloud SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
859,438 professionals have used our research since 2012.
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Integrates well with other vendors and flexible for many services
Pros and Cons
  • "The most valuable feature of VMware SD-WAN is flexibility. It is more flexible than other vendors."
  • "VMware SD-WAN could improve by having more partnerships with other vendors."

What is most valuable?

The most valuable feature of VMware SD-WAN is flexibility. It is more flexible than other vendors.

What needs improvement?

VMware SD-WAN could improve by having more partnerships with other vendors.

For how long have I used the solution?

I have been using VMware SD-WAN for approximately two years.

What other advice do I have?

VMware SD-WAN can be used for on-premise and cloud integrations. Many scenarios are supported in the solution. They are flexible for many services.

I rate VMware SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1593534 - PeerSpot reviewer
Cloud & Network team lead at a tech services company with 51-200 employees
Real User
Straightforward, good manageability, built in scalability, and has reachable support
Pros and Cons
  • "The most valuable feature of this solution is manageability."
  • "Reporting is an area that can be improved, as there are some features that are lacking with the reporting aspect."

What is our primary use case?

The primary use case of this solution is manageability. Everything is controlled from a central aspect of the orchestrator.

What is most valuable?

The most valuable feature of this solution is manageability. 

It is easy to plug in new sites and provision new sites. 

It's very straightforward. It's difficult to find fault with this solution.

What needs improvement?

Reporting is an area that can be improved, as there are some features that are lacking with the reporting aspect.

I would like to see a reporting site and for the monitoring, they can implement it, or interface it with an existing monitoring system, which is not easy.

For how long have I used the solution?

We started using VMware SD-WAN one year ago.

We are using version 4.1

What do I think about the stability of the solution?

We do not have any complaints regarding the stability of this solution. there are no outages or any malfunctioning.

What do I think about the scalability of the solution?

It's very scalable, it's built into the platform.

How are customer service and technical support?

We have no issues with technical support. We have no complaints. They are easily reachable. It doesn't take long to obtain technical assistance.

Which solution did I use previously and why did I switch?

We also use Harmony Connect, and one other competitor, Fortinet.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

My understanding is that the pricing is in the same range as other solutions.

Which other solutions did I evaluate?

We have looked at some competitors.

What other advice do I have?

SD-WAN is a perfect fit as a solution for several branch sites.

I would rate VMware SD-WAN a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1503924 - PeerSpot reviewer
Telecommunicatios and Electronics Engineer at a tech services company with 51-200 employees
Real User
Good security endpoints that include VeloCloud, it is stable, and has good technical support
Pros and Cons
  • "Some of the best features are the SD-WAN platform for VMware and the NSX network virtualization."
  • "The initial setup could be simplified for beginners."

What is our primary use case?

We use this solution to virtualize the data centers. If you don't want to have a lot of servers in your data center, you can virtualize it with VMware. 

The networking virtualization can be done with NSX.

Every switch and every firewall can be virtualized. 

What is most valuable?

The most valuable features of this solution are the security endpoints and the VeloCloud.

Some of the best features are the SD-WAN platform for VMware and the NSX network virtualization.

What needs improvement?

The initial setup could be simplified for beginners.

For how long have I used the solution?

I have used VMware SD-WAN in the last 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

We have 30 users in our company who are using this solution.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup was complex at first, but it gets easier.

What about the implementation team?

We used a consultant to help us with the deployment.

What other advice do I have?

I would rate VMware SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1358163 - PeerSpot reviewer
Sales Engineer at a tech vendor with 5,001-10,000 employees
Reseller
Top 20
Has a straightforward initial setup process, but its configuration could be easier to understand
Pros and Cons
  • "The product’s most valuable feature is DMPO."
  • "VMware SD-WAN is complicated to configure."

What is most valuable?

The product’s most valuable feature is DMPO.

What needs improvement?

VMware SD-WAN is complicated to configure.

For how long have I used the solution?

We have been using VMware SD-WAN for one and a half years.

What do I think about the scalability of the solution?

I rate the product’s scalability a seven out of ten.

Which solution did I use previously and why did I switch?

Versa Secure SD-WAN has more advanced security features compared to VMware SD-WAN.

How was the initial setup?

The initial setup is straightforward. However, it is complex to configure.

What other advice do I have?

I rate VMware SD-WAN a seven out of ten. I recommend it for smaller companies as bigger companies require some advanced features. The product’s reporting, security, and troubleshooting features need improvement.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware VeloCloud SD-WAN Report and get advice and tips from experienced pros sharing their opinions.