Senior Consultant at global brands
Real User
Top 20
A scalable solution that is easy to configure and administer
Pros and Cons
  • "The most valuable features are the ease of administration and the ease of configuration."
  • "Technical support can be improved."

What is most valuable?

The most valuable features are the ease of administration and the ease of configuration.

What needs improvement?

Technical support can be improved.

For how long have I used the solution?

I have worked with Veritas SaaS Backup for ten years.

What do I think about the scalability of the solution?

This is a scalable solution.

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What's my experience with pricing, setup cost, and licensing?

This solution is not cheap and not expensive but priced in the mid-range.

What other advice do I have?

My advice to anybody who is considering this solution is to first conduct a PoC to learn about the various features that Veritas offers.

Overall, Veritas is a very good backup product, but nothing is perfect. Optimal software does not exist.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Senior Consultant at global brands
Real User
Top 20
Easy to use and is easy to scale
Pros and Cons
  • "What I like most about Veritas SaaS Backup is that it is easy to work on."
  • "The technical team wasn't very helpful."

What is most valuable?

What I like most about Veritas SaaS Backup is that it is easy to work on. It also has compatible features.

What needs improvement?

I would like better pricing and better support. The program is quite expensive and I am not impressed by their technical support. Backup in the cloud can also be easier.

For how long have I used the solution?

I've been using Veritas SaaS Backup for three years now.

What do I think about the stability of the solution?

The solution is very stable. Especially for a small or medium-sized company.

What do I think about the scalability of the solution?

It is easy to scale with this program.

How are customer service and technical support?

It is hard to train someone on this program and the technical team wasn't very helpful. The customer service can be improved.

How was the initial setup?

The initial setup was really straightforward. This software is one of the easiest I've ever had to set up. 

What other advice do I have?

Because we are partners, I push sales for this solution as a backup system. I do recommend this solution to small or medium-sized companies, though. In the next version, I would like to see easier backup in the cloud. I would rate this an eight out of ten. The solution is not perfect, but it is good.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
SaaS Backup
April 2024
Find out what your peers are saying about Veritas, Amazon Web Services (AWS), Commvault and others in SaaS Backup. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user1137606 - PeerSpot reviewer
System Engineer at a energy/utilities company with 201-500 employees
Real User
Easy to use with a simple user interface, but the initial setup can be tricky
Pros and Cons
  • "The most valuable feature is that it is simple to use."
  • "In the future, we would like to see support for virtualized machines."

What is our primary use case?

We take a backup of each workstation and transfer all of them to tape. After that, we create an outside copy.

What is most valuable?

The most valuable feature is that it is simple to use. You don't have to keep changing parameters between backups.

The recovery process is easy to do.

The user interface is not complicated.

What needs improvement?

In the future, we would like to see support for virtualized machines.

For how long have I used the solution?

We have been working with Veritas SaaS Backup for about ten years.

What do I think about the scalability of the solution?

This solution is easy to scale. We have about 100 machines that are being backed up.

How are customer service and technical support?

I have never spoken with technical support.

How was the initial setup?

Normally the setup is straightforward, but sometimes when you go from environment to environment, it can be a little bit tricky. There are sometimes issues with compatibility.

What about the implementation team?

We have an in-house team that deployed this product and is responsible for maintenance.

What other advice do I have?

Veritas is okay and is a product that I would recommend.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user795117 - PeerSpot reviewer
Director Of Operations at a tech services company with 10,001+ employees
Real User
Stable and scalable, with very good technical support
Pros and Cons
  • "The solution's hardware appliance is very scalable and very useful."
  • "The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."

What is most valuable?

The application is the most useful aspect of the solution.

What needs improvement?

The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution's hardware appliance is very scalable and very useful.

How are customer service and technical support?

Technical support is fine. In Turkey, we're able to get support quite easily.

How was the initial setup?

The initial setup is complex; it's not simple.

What other advice do I have?

We're a Veritas partner. We use the private cloud deployment model.

I'd rate the solution nine out of ten. I'd rate it higher, but I do believe it could offer better implementation guides.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: April 2024
Buyer's Guide
Download our free SaaS Backup Report and find out what your peers are saying about Veritas, Amazon Web Services (AWS), Commvault, and more!