The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks.
Chief Information Security Officer at KNS
Already more advanced than our customers needs with great scripting and automation pre-testing
Pros and Cons
- "The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
- "The pricing is much higher than what our clients expect it to be."
What is most valuable?
What needs improvement?
Currently, there isn't too much that can be added to improve the service. We already have a pipeline that checks the program for enhancements and we'd be more than happy to see them added in the future.
The pricing is too high. The customer is always asking if there's a way to reduce it.
For how long have I used the solution?
I've been using the solution for one year.
What's my experience with pricing, setup cost, and licensing?
The pricing is much higher than what our clients expect it to be.
Buyer's Guide
Veeam Cloud Connect [EOL]
May 2025

Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What other advice do I have?
We're a managed service provider, so we handle this solution for our clients.
We're also a Veeam partner.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Head of Infrastructure & System Department at a integrator with 51-200 employees
A stable solution with a straightforward setup but the enterprise edition needs a bit more functionality
Pros and Cons
- "The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
- "It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
What is most valuable?
The most valuable aspect of the solution is the ability to connect to cloud providers.
The solution is free of charge. It's integrated with Veem Backup replication.
The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user.
What needs improvement?
It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very stable. I will say the only weak point is the cloud provider infrastructure. It depends on which cloud provider you're working with, but the product itself is really, really stable. In the past, we had issues. After an investigation we realized that the problem was coming from the cloud provider. Since we changed the cloud provider, everything's going well. That's something people should keep in mind.
How are customer service and technical support?
Technical support is good. I'd rate it seven out of ten.
How was the initial setup?
The initial setup was straightforward. It's very easy to implement. You can pretty much do it in about five clicks and it's ready to go.
What other advice do I have?
I work for a consulting enterprise.
For my needs, the solution offers everything I want. I'd rate it seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Cloud Connect [EOL]
May 2025

Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Sales Manager at Beta Information Technology
Fast replication and data recovery but the encryption needs to be improved
Pros and Cons
- "The most valuable features are the fast replication and recovery of data."
- "The security of encrypted data could be better."
What is our primary use case?
I am a reseller. My primary use case is to sell to thousands of users.
What is most valuable?
The most valuable features are the fast replication and recovery of data.
What needs improvement?
The security of encrypted data could be better.
Better encryption is needed. The backup solution is related to our data, and they need to encrypt data without utilizing the bandwidth.
We would like to see them minimize the bandwidth between all sides.
For how long have I used the solution?
I have been using this solution for approximately seven years.
What do I think about the stability of the solution?
This solution is stable, it’s very good. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and technical support?
The technical support is good.
How was the initial setup?
The initial setup was easy and straightforward, so anyone can install it.
What other advice do I have?
We are partners with Veeam.
I would recommend this solution, but it really does depend on many factors, such as the size of the environment, what their requirements are, and do they have the capabilities to install Veeam
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Good scalability with excellent integration potential
Pros and Cons
- "The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products."
- "We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."
How has it helped my organization?
The biggest improvements are in the administration and management of the organization and in its ability to make everything more agile.
What is most valuable?
The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products. We've found this to be a valuable feature.
What needs improvement?
We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people.
The solution could use more web optimization and some networking features than what they have currently. If they could work to integrate more with other solutions, such as Cisco API, that would be helpful. Security is very good, but from the networking side of things, I think we need more enhancements.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
Stability is good, but in production, if we try to upgrade or patch anything from VMware Cloud, we've faced problems. In some cases, we've had to downgrade some software.
What do I think about the scalability of the solution?
The solution is 100% scalable. We haven't faced any problems extending the solution.
How was the initial setup?
The deployment of the solution is complex.
It's a really complicated implementation, and it would be helpful if there was a management portal to make it easier and to help make everything compatible.
What other advice do I have?
We connect to the public cloud via Amazon, and for the private cloud, we use a cloud-based VMware solution.
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Engineer at MRB Secure
Is stable, but the initial setup and scalability need improvement
Pros and Cons
- "It's a stable solution."
- "The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
What is our primary use case?
Veeam Cloud Connect is an online portal for cloud backups. You set up your Veeam Cloud Connect Server to which other clients connect. Your customers will have access to licensing and to the Veeam Service Provider Console.
What needs improvement?
The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup.
The initial setup could be easier.
For how long have I used the solution?
I've been working with Veeam Cloud Connect for five years.
What do I think about the stability of the solution?
It's a stable solution.
How are customer service and support?
Veeam Cloud Connect's technical support is very good.
How was the initial setup?
The initial setup is complex and can be quite a handful. A lot of configuration has to be done, and several man hours need to be spent before you can figure out what is happening. It is not just a single machine that needs to be set up. There's a whole infrastructure behind it that you need to set up, that is, different proxy machines, gateway machines, and SQL machines. The total process took us three months.
What's my experience with pricing, setup cost, and licensing?
The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well.
What other advice do I have?
I would recommend Veeam Cloud Connect and rate it at seven on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Backup Engineer at a tech services company with 501-1,000 employees
Simple interface, high availability, and responsive support
Pros and Cons
- "The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
- "There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
What is our primary use case?
We are using Veeam Cloud Connect to migrate large amounts of global data for archiving on the cloud.
What is most valuable?
The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful.
What needs improvement?
There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features.
For how long have I used the solution?
I have been using Veeam Cloud Connect for approximately six years.
What do I think about the stability of the solution?
The stability of Veeam Cloud Connect is good.
What do I think about the scalability of the solution?
Veeam Cloud Connect is a scalable solution.
How are customer service and support?
The support from Veeam Cloud Connect is very good. I am satisfied.
How was the initial setup?
The initial setup of Veeam Cloud Connect was simple.
What about the implementation team?
We have two people engineers who support the solution. However, it depends on the deployment.
What other advice do I have?
I rate Veeam Cloud Connect an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director at a tech services company with 201-500 employees
Automated features, simple implementation, and operates on low bandwidth
Pros and Cons
- "One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
What is our primary use case?
We use Veeam Cloud Connect in case we have a fire or something happens to our data it will be safe. We use it on all of our servers.
What is most valuable?
One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great.
For how long have I used the solution?
I have been using Veeam Cloud Connect for approximately nine months.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
Veeam Cloud Connect is scalable.
We have two administrators using this solution in my organization.
Which solution did I use previously and why did I switch?
We used to use USB hard drives and took them out of the office as our backup plan. It was too cumbersome and we wanted to automate the process. It was not a good idea to have the data laying around.
How was the initial setup?
The deployment of Veeam Cloud Connect is simple, it only took approximately one hour.
What about the implementation team?
I did the installation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper.
What other advice do I have?
My advice is if you have one location and have an on-premise service, it would be best to start using Veeam Cloud Connect.
I rate Veeam Cloud Connect a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
Commvault Cloud
Arcserve Cloud Direct
Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Why is disaster recovery important?
- Can Continuous Data Protection (CDP) replace traditional backup?
- Can you recommend a disaster recovery automation tool?
- How does Datto compare to ShadowProtect?
- When evaluating Disaster Recovery Software, what aspect do you think is the most important to look for?
- What is the difference between cyber resilience and business continuity?
- Internal vs External DR Site: Pros and cons
- Disaster Recovery Software: Which is the Best Solution in the Market?
- Which device do you recommend to use for traffic shaping & bandwidth optimization between P2P links?
- Why is Disaster Recovery (DR) Software important for companies?