We use it for backup.
Backup Engineer at a tech services company with 501-1,000 employees
Is flexible, scalable, and stable
Pros and Cons
- "I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
- "I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
What is our primary use case?
What is most valuable?
I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay.
What needs improvement?
I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing would be nice too.
For how long have I used the solution?
We've been testing Veeam Cloud Connect for a few days.
Buyer's Guide
Veeam Cloud Connect [EOL]
May 2025

Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is okay.
What do I think about the scalability of the solution?
It's scalable, but it could be better. Our goal is to have 1000 end users for this solution.
How are customer service and support?
We're very satisfied with the technical support.
How was the initial setup?
We are currently testing it.
What's my experience with pricing, setup cost, and licensing?
We are looking into how we can extend the license of this product.
What other advice do I have?
I would rate Veeam Cloud Connect at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Specialist at Bitcon
Reliable, scalable, easy to install, and responsive support
Pros and Cons
- "I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
- "The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."
What is our primary use case?
I am the repository for our customers. The customer does its running, feeding, backup, and replication, and I copy from their site to my site.
We use this solution to have a remote backup copy of their data.
What is most valuable?
I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center.
What needs improvement?
The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other.
For how long have I used the solution?
I have been using Cloud Connect for two years.
We are using the latest version.
What do I think about the stability of the solution?
It's definitely a stable solution. It keeps on working.
What do I think about the scalability of the solution?
It's very scalable for the number of customers that I have and that I have used. I only have five customers, it's not in the thousands, but for me it scalable.
How are customer service and technical support?
I am happy with their support. They are fast, and their response is very good.
Which solution did I use previously and why did I switch?
Previously, I had not used another solution. It's always been on-premises and I wanted a copy outside of that, which is why I chose Veeam Cloud Connect.
How was the initial setup?
The installation is straightforward.
To do a complete setup on two sites, took less than half a day.
I am the only person to deploy and maintain the solution.
What about the implementation team?
I completed the deployment and implementation myself.
What's my experience with pricing, setup cost, and licensing?
You need a license to run it.
The licensing fee is on a monthly basis.
What other advice do I have?
I have plans to continue using this solution, and I would recommend it to others who are interested.
I would rate Veeam Cloud Connect a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Cloud Connect [EOL]
May 2025

Learn what your peers think about Veeam Cloud Connect [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Technical Consultant at a tech services company with 51-200 employees
A stable solution with good technical support, and it just works
Pros and Cons
- "The best part about this solution is that it just works."
- "I would like to see more advanced training courses made available to cover complicated use cases."
What is our primary use case?
We use this solution for offsite backup.
What is most valuable?
The best part about this solution is that it just works.
What needs improvement?
I would like to see more advanced training courses made available to cover complicated use cases.
For how long have I used the solution?
I have been using Veeam Cloud Connect for a couple of months.
What do I think about the stability of the solution?
So far, it has been stable for us.
What do I think about the scalability of the solution?
Scalability is not something that we have run into issues with.
We have between 40 and 50 people who rely on it for backing up their data.
How are customer service and technical support?
I have been in contact with technical support multiple times and I am satisfied with them.
Which solution did I use previously and why did I switch?
I have also used IBM Spectrum and the biggest differences between these two products are scalability and usability.
What other advice do I have?
Overall, this is a good solution and I recommend it for simple environments.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Engineer at a tech services company with 51-200 employees
Scales out from small to big companies perfectly and has good flexibility
Pros and Cons
- "The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
- "The flexibility results in more administrative GUI. The GUI needs improvement."
What is most valuable?
The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular.
What needs improvement?
The flexibility results in more administrative GUI. The GUI needs improvement.
For how long have I used the solution?
We have been using it for one year in testing.
What do I think about the stability of the solution?
Stability and scalability are perfect. It works perfectly.
How are customer service and technical support?
Their technical support is great.
How was the initial setup?
The initial setup was straightforward and easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay.
What other advice do I have?
I would rate Veeam Cloud Connect a nine out of ten. Not a ten because the GUI needs improvement. It's complex. If it was a little less complex it would get a ten.
I would recommend Veeam Cloud Connect. It's a great product because it's great scalability and it scales out from small to big companies perfectly. I think it's one of the best products that you can have on the market.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Solutions Architect at a tech services company with 51-200 employees
Stable, cost-effective, and simple to deploy
Pros and Cons
- "This solution works really well and it is simple to deploy."
- "The biggest thing that Cloud Connect needs is native deduplication."
What is our primary use case?
We primarily use Veeam Cloud Connect to provide Veeam customers, who do not have a secondary site of their own, a way to replicate their backup data to a secure off-site location. We have a multi-tenant Veeam Cloud Connect infrastructure to receive the customer's backup data which is then stored onto our own cloud platform.
Veeam Cloud Connect also allows us to expand this service and provide customers with Disaster Recovery as a Service (DRaaS) if they need shorter RTOs.
How has it helped my organization?
Before Veeam Backup and Replication offered native S3 integration, Veeam Cloud Connect was the primary way for service provider's, such as ourselves, to implement a shared Veeam infrastructure and offer customers a service to store their backup data off-site. When we implemented this functionality, it allowed us to offer our Veeam customers a more complete solution offering and an alternative to tape for sending backup data off-site.
What is most valuable?
The multi-tenant design of Veeam Cloud Connect ensures customers only have access to their own data which is non-negotiable when offering cloud services using shared infrastructure.
The concept of Veeam Cloud Connect is also easy for customers to understand because you basically just replicate your backup data to another Veeam server hosted off-site by someone else.
What needs improvement?
Veeam offers native deduplication functionality which is an important factor when customers pay for their storage consumption, as is the norm for cloud-based solutions. However, Veeam's native deduplication, which also applies to Veeam Cloud Connect, is not always as efficient as the deduplication ratios achieved when using Veeam's native S3 cloud integration. That being said, Microsoft's ReFS has helped a lot in this regard.
For how long have I used the solution?
We implemented Veeam Cloud Connect about two years ago.
What do I think about the stability of the solution?
When implemented correctly, with redundant solution components deployed, the solution is very stable and easily maintained.
What do I think about the scalability of the solution?
Due to its multi-tenant nature and modular deployment model, it can be easily scaled to accommodate more customers or to add capacity. This solution is for our smaller customers because the larger ones typically have a secondary site of their own.
How are customer service and technical support?
I have not been in contact with technical support personally but from what I understand, it is fairly good. We do most of the support ourselves but in cases that needed to be escalated, I haven't heard of any real issues.
Which solution did I use previously and why did I switch?
We use different vendor offerings depending on the customer's specific requirements.
How was the initial setup?
The initial setup is straightforward. It's almost a set-and-forget type of solution.
What about the implementation team?
Our in-house team implements this solution for our customers.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup and Replication is still one of the most cost-effective backup solutions on the market and offers very good value for money.
Which other solutions did I evaluate?
Recently, there has been a huge interest in Veeam's native S3 cloud integration as opposed to using Veeam Cloud Connect. I think that, currently, you can do more with your data if it is stored onto the Cloud Connect platform compared to storing it in an S3 container. However, Veeam is constantly expanding its S3 feature set so this might change in the near future.
What other advice do I have?
My advice is that if you cannot afford, or do not have the capabilities of having your own secondary site, then Cloud Connect is a good alternative. It's usually sold as a service based on an OpEx model so there's no capital layout, which makes a lot of sense for customers embracing a cloud-based approach to data protection.
Before committing to a solution, do your homework and analyse your backup workloads to determine what your cloud storage consumption would be, especially if you retain data for a really long time. Using a cloud solution is a fast and easy way to get data off-site but the cloud storage costs might be high if your data sets don't deduplicate well.
Overall, this is a really good product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
System Engineer at a tech services company with 1-10 employees
Great user interface and very easily deployed
Pros and Cons
- "the interface is the most valuable feature and for the client it's security."
- "Pricing could be improved and I also think archiving could be improved."
What is our primary use case?
Our primary use case is for back up. We have one medium enterprise client. We're a partner with Veeam.
What is most valuable?
For me, the interface is the most valuable feature but for the client it's security.
What needs improvement?
I think the pricing could be improved and I also think archiving could be improved. Veeam doesn't do the archiving. When I offer the client Veeam or Veritas, the client prefers Veritas because of the price. I think Veeam was a better choice for this company.
I would like to see both email archiving and file archiving as additional features.
For how long have I used the solution?
I started using this solution a few months ago.
What do I think about the stability of the solution?
It's a very stable product.
What do I think about the scalability of the solution?
It's a very scalable product.
How are customer service and technical support?
Technical support is perfect, they are very helpful.
How was the initial setup?
Implementation takes just a few hours and then perhaps another day for configuration of the backup shop. That's all. Implementation is very easy.
What other advice do I have?
I would rate this product a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Manager at a tech services company with 51-200 employees
Good stability, easy to scale, and has a straightforward setup
Pros and Cons
- "The stability and restore options on the solution are very good."
- "We need the solution to offer IT storage."
What is our primary use case?
We primarily use the solution as a back up for some clients.
What is most valuable?
The solution is very good at handling small data backups on small servers.
The stability and restore options on the solution are very good.
What needs improvement?
The possibility to move texts to cloud storage would be ideal. That may be coming in a future version.
It would be ideal if my storage wasn't directly attached to some other type of cloud storage, and was just in Cloud Connect instead of having to be on Amazon, or Azure, or Wasabi as well.
We need the solution to offer IT storage.
For how long have I used the solution?
I use the product occasionally, according to our client's needs.
What do I think about the stability of the solution?
The solution is extremely stable. We haven't come across any bugs, crashes or glitches.
What do I think about the scalability of the solution?
We've found the solution to be very scalable. It's scalable according to data and the data center, which is also scalable.
We have about ten people using the solution currently. The solution doesn't have as much stress as with a local backup.
How are customer service and technical support?
We've been in touch with technical support. We have our own line that we can call if we have any issues. It's very good. We've been very happy with their level of service.
How was the initial setup?
The initial setup was straightforward. We didn't run into any complexities.
What about the implementation team?
As Veeam partners, we handled the deployment ourselves.
What other advice do I have?
We're Veeam partners.
I'd recommend the solution to others. I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Consultant & System Engineer at a tech company with 201-500 employees
A good knowledge base, good stability and a rather straightforward setup
Pros and Cons
- "While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
- "The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
What is our primary use case?
We primarily use the solution as an off-site back-up. The backup copy of data from our organization lands on Cloud Connect in our private cloud instead of us using a second site.
What is most valuable?
The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups. What we have found useful from our side is the ability to implement and also keep the initial backup using the solution.
Overall, the solution is rather good. From the experiences I've had, it's been useful. I might not be the perfect person to talk about improvements, since, from my perspective, I haven't used it as long as my colleagues. However, it's not that different from the standard on-premise configuration.
While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation.
What needs improvement?
I can't think of any improvements at the moment.
The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept.
There should be a way to easily migrate from one cloud provider to another.
For how long have I used the solution?
I personally have only worked with the solution for about one year. My other colleagues have probably worked with the solution for about four or five years now.
What do I think about the stability of the solution?
Although I don't have any customers using it, I believe the solution to be stable. I haven't witnessed any bugs or glitches that have given me any concern. The stability is more dependant on the one connection than anything else.If the connection is good, you won't have a problem.
How are customer service and technical support?
Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam and in general, it was okay. They were quite responsive, and I didn't have any complaints about their level of service.
How was the initial setup?
The initial setup was straightforward. I didn't experience any complexities.
Our deployment took half a day, but it could potentially be done quicker. For us, it needed to be prepared on the customer side and on our side as well.
I've installed this solution myself once and the installation was okay. But once you go through the installation you do have to do some configurations for the backup. With Veeam, once you set up some basic backup tasks, any administrator can handle maintenance.
What other advice do I have?
We're Veeam partners.
The main difference between Cloud Connect and a standard on-premises solution is that the cloud is a cheaper alternative. For our purposes, we're using it mostly for offsite backups. We like to keep the primary backup offsite. It helps to make for a quick recovery. For me, the goal is to have a more economical approach to the secondary off-site backup, and that's the main advantage of Cloud Connect.
I'd advise other organizations to keep the first or the primary backup on-site and use Cloud Connect connected to a public or a private cloud to have a cheaper secondary copy. They should also keep the restore point (as much as possible) in this offsite backup storage location. It is cheaper than the on-site. The capital expense for the on-site storage should be kept as low as possible - without compromising the RGO of the restore, of course.
Flexibility is important. Clients should be offered the flexibility to choose whichever storage they would like for secondary storage or off-site backups. And they should also have the flexibility to change from providers as well.
I'd rate the solution eight out of ten. I'm not quite a Cloud Connect expert, however, with the experience I've had, it's quite good. I honestly haven't seen anything that is much better. It's not complex or difficult to use or learn. Of course, you need some experience, but the learning curve is not high.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Veeam Cloud Connect [EOL] Report and get advice and tips from experienced pros
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