- Automating web applications is the primary use for my organisation.
- Also, data scrapping is another main usage.
Works at Optisol
Locating an element and adding the conditions are very easy
Pros and Cons
- "Web automation is the most valuable; locating an element and adding the conditions are very easy compared to other tools."
What is our primary use case?
How has it helped my organization?
- Improvement in the way of quick and fast automation development.
- Functional testers have changed as an automation test engineer.
What is most valuable?
- Web automation is the most valuable.
- Locating an element and adding the conditions are very easy compared to other tools.
What needs improvement?
- Everything is awesome; no improvement is needed at this stage.
- One word to say about UiPath is, it is simply great.
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UiPath Platform
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908,858 professionals have used our research since 2012.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Excellent.
What do I think about the scalability of the solution?
Excellent.
How are customer service and support?
It has the best service.
Which solution did I use previously and why did I switch?
Earlier we were using Selenium for test automation in our organisation.
How was the initial setup?
The setup is simple, nothing complex to understand.
What about the implementation team?
I didn't implement it through vendor teams.
What was our ROI?
Good.
What's my experience with pricing, setup cost, and licensing?
Reasonable pricing. If there can be a decrease for individual learners/developers.
Which other solutions did I evaluate?
Before taking part in UiPath, I have used the trial version of Automation Anywhere.
What other advice do I have?
If mobile automation is included in UiPath, it would be great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Junior RPA Dev at University of Petroleum and Energy Studies
Easy integration with all windows applications
Pros and Cons
- "I have tried the RPA tool for the first time and I already love it."
What is our primary use case?
I have tried the RPA tool for the first time and I already love it. How easy it is: you can do all of the daily tasks which you repeat at one click.
Primary use case: educational purpose and automation for content writing.
Secondary use case: additional content writing and data scraping.
How has it helped my organization?
In our institution, we have to submit a weekly report for the tasks we perform daily. It is very easy to scrape the tasks we do from our academic portal and embed to the report.
Now we can make more assignments and content. On running a robot with a keyword, it writes the content and we just have to sit back.
What is most valuable?
- Data scraping and web automation
- Citrix automation
- Easy integration with all windows applications.
What needs improvement?
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
July 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
Works
There are multiple testings run on each console
Pros and Cons
- "The robot does all the stuff in just 2-3 minutes, saving our 1-2 hours of time done by a dedicated person."
- "Linux environment is needed. RHEL/Ubuntu support is needed"
What is our primary use case?
As a system administrator, I have to create a roundup report before the office begins and at the end of the day. The report consists of statuses of each thin client we have. The robot does all the stuff in just 2-3 minutes, saving our 1-2 hours of time done by a dedicated person.
How has it helped my organization?
- We can now run multiple robots remotely and easily so as to prevent daily checkup failure.
- There are multiple testings run on each console by UiPath.
What is most valuable?
Orchestrator, data scraping and academy by UiPath are the best of all, for someone having cloud knowledge can exploit the technology.
What needs improvement?
- Linux environment is needed.
- RHEL/Ubuntu support is needed
- More academy and learning tutorials are needed on Udemy or edX.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The most valuable features are its activities
Pros and Cons
- "I have been using UiPath for quite some time now, and I have realized that it is one of the best automation tools out there."
- "As for the drawbacks, UiPath should really add an option to change the toolbar options which would make it more user-friendly."
What is our primary use case?
I have been using UiPath for quite some time now, and I have realized that it is one of the best automation tools out there. We primarily use this tool for automating our business processes and removing repetitive work with the help of automation. The most interesting part about this (easy-to-learn) tool is that it is accepted almost everywhere in the RPA industry. There are a lot of activities in this tool which will help you automate processes easily.
How has it helped my organization?
It has been quite some time since we started using UiPath in our organization and it has done nothing but help us. Everyone in the company now is learning how to use UiPath. It has helped us to automate a lot of menial tasks, such as salary processing and resume organization. There are areas where the employees can focus more on now. All of these things help us manage our organization better.
What is most valuable?
The most valuable features of UiPath are its activities. There are an immense amount of available activities in UiPath. These are the building blocks of your process. Since UiPath is new, it is constantly being updated, and new features are being added accordingly.
What needs improvement?
As of now, UiPath is headed in the right direction, but in the future, it needs to introduce its users to the field of AI and machine learning. These are the new features that should be added in the next version of UiPath. As for the drawbacks, UiPath should really add an option to change the toolbar options which would make it more user-friendly.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Anchor base activity helps in achieving the PDF scraping
Pros and Cons
- "It is one of the best tools which any RPA developer can use currently."
What is our primary use case?
- Primary use case: Excel automation and email automation.
- Secondary use case: PDF scraping and CSV management.
How has it helped my organization?
- Excel automation: Reading Excel (read range) for values and visualizing on the dashboard.
- Email automation: Daily updates from different channels require email monitoring.
- PDF Scraping: Anchor base activity helps in achieving the PDF scraping.
What is most valuable?
- Email automation
- Excel integration
- Data scraping and screen scraping
- Orchestrator
- UiPath forums.
What needs improvement?
UiPath Go! which is actually a growing store for RPA developers should be more popular and should have good acceptance rate for normal projects rather than industry based projects only.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
I have not used any RPA tool earlier. It is my first time that I have used RPA.
What's my experience with pricing, setup cost, and licensing?
I use the community edition which is actually a freeware version.
Which other solutions did I evaluate?
I researched about Blue Prism and Automation Anywhere, but the community was not as large as UiPath.
What other advice do I have?
It is one of the best tools which any RPA developer can use currently.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at CRF, INC
We can schedule our robots and we can handle multiple robots from a single orchestrator
Pros and Cons
- "Using UiPath, we automated our internal repetitive process which eliminates the human errors and duplicates."
- "If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment."
What is our primary use case?
Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible.
How has it helped my organization?
UiPath is a very unique tool compared to the remaining tools in RPA. UiPath has recording capabilities, and we can automate many difficult applications like mainframes and SAP application. Using UiPath, we automated our internal repetitive process which eliminates the human errors and duplicates. UiPath robot can work 24/7. It also helps us to decrease the time to complete a process from start to end.
What is most valuable?
All the features are very helpful and valuable in UiPath, mainly UiPath Orchestrator which is very valuable because we can schedule our robots and we can handle multiple robots from a single orchestrator, and we can also maintain our credentials in Orchestrator.
What needs improvement?
In UiPath, they already give so many services, and they provide computer vision activity to work with Citrix environment. If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SAP Test Manager at Echelon Solutions Group LLC
Supports integration with various OCR, cognitive, ML, and IoT related services and tools
Pros and Cons
- "UiPath is an easy to learn and use tool with a great user interface."
What is our primary use case?
Reading non-PO invoice details form a SharePoint form, validating it, sending it for manager approval, and on receiving manager approval, entering the invoice details with invoice and approval attachments to SAP.
How has it helped my organization?
- Improved the speed of the execution of processes
- Eliminated human errors: The manual actions had caused errors in the Excel formula, and it was unknown to the business until the UiPath RPA tool was implemented.
- Development was easy with UiPath with the numerous inbuilt activities and support for custom activities.
- Issue handling was easy with the help of documentation, community and the official support team.
What is most valuable?
- UiPath supports integration with various OCR, cognitive, ML, and IoT related services and tools.
- UiPath provides the flexibility to use unattended robots without the need for Orchestrator.
What needs improvement?
The UiPath tool doesn't provide an option to resize the activities as per wish, especially "if" the activity is a big box.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Very stable solution.
What do I think about the scalability of the solution?
Easy to scale as per the need.
How are customer service and technical support?
UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues, etc. UiPath has assigned an official team for providing support for the community users through this platform.
Which solution did I use previously and why did I switch?
Yes, Blue Prism. Unlike Blue Prism tools, UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow.
How was the initial setup?
Very straightforward pricing, setup, cloud-hosting, and licensing.
What about the implementation team?
In-house.
What was our ROI?
110%.
What's my experience with pricing, setup cost, and licensing?
- UiPath provides a flexible licensing model which helps the customer to spend based on their need.
- UiPath has a reasonable license price compared to other leading RPA tools.
- UiPath is an easy to learn and use tool with a great user interface.
Which other solutions did I evaluate?
Yes, Automation Anywhere.
What other advice do I have?
If you are starting RPA and have no budget for POC, then blindly go with UiPath.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Consultant
Basic knowledge of .NET is sufficient to develop a workflow
Pros and Cons
- "Email automation can access emails in multiple ways."
- "It is easy to use as drag-and-drop features are present."
- "Basic knowledge of .NET is sufficient to develop a workflow."
- "UI commands with minutes change in selector: The command works effectively in all environments."
- "It could improve the service by resolving the bugs and providing the fixes as soon as possible."
What is our primary use case?
To automate various business processes which include generating reports, data entry into certain applications, email automation, and web automation.
How has it helped my organization?
- It is easy to use as drag-and-drop features are present.
- Basic knowledge of .NET is sufficient to develop a workflow.
- Almost includes all the activities used for automation.
What is most valuable?
- Email automation can access emails in multiple ways.
- UI commands with minutes change in selector: The command works effectively in all environments.
What needs improvement?
It could improve the service by resolving the bugs and providing the fixes as soon as possible.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at Brontominds
Reduced FTE and a significant reduction in errors
Pros and Cons
- "Reduced FTE and a significant reduction in errors."
- "Improvement in the parsing of PDF files."
What is our primary use case?
We started with UiPath to automate activities that required gathering data from different applications and posting the data to another app.
How has it helped my organization?
Reduced FTE and a significant reduction in errors. Also, the processes can now be scheduled using Orchestrator and can be scheduled 24x7.
What is most valuable?
- Tool has a macro recording feature that can generate the code for you automatically.
- The recent computer vision AI feature. This feature helps recording for remote desktop and citrix environment and enables recording by converting images to textboxes and other window controls. As a result, recording feature for remote environment is now like recording for local environment
What needs improvement?
Improvement in the parsing of PDF files.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
Stability is a risk with automation tools. Any change in GUI can break the recording. Hoping for more features in the tool to support it
What do I think about the scalability of the solution?
With option to buy multiple licenses and use of orchestrator that can run across multiple servers, UIPath seems scalable
Which solution did I use previously and why did I switch?
no
What's my experience with pricing, setup cost, and licensing?
I am using Community Edition which is free
Which other solutions did I evaluate?
no
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant at a financial services firm with 501-1,000 employees
The academy is free and offers a low threshold for getting on the UiPath train
Pros and Cons
- "The academy is free and offers a low threshold for getting on the UiPath train."
- "UiPath doesn't deliver on the promise of 'no programming skills required'. It is possible for smaller tasks, but if you want a companywide robot that is a little bit complex, you need someone with programming skills."
What is our primary use case?
The primary use case is probably the swivel chair operations where data is extracted from one system and used as input in another.
How has it helped my organization?
- Efficiency gains: Tasks can go a lot faster.
- Data quality: A robot is a human error-proof.
- Mood: Employees don't need to do the dull, boring, annoying chores.
What is most valuable?
The academy is free and offers a low threshold for getting on the UiPath train. The community adds to this as someone is always willing to help out or someone else already encountered the same problem and solved it.
What needs improvement?
UiPath doesn't deliver on the promise of 'no programming skills required'. It is possible for smaller tasks, but if you want a companywide robot that is a little bit complex, you need someone with programming skills.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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Great tool