The logs are the best feature of the solution. It was very, very important for me to be able to follow the logs. We had to view the different steps of a project when it was run. UiPath Orchestrator made our lives easier. We could choose between areas and factors. The interface is good. The webinars are very useful.
RPA Consultant at a computer software company with 5,001-10,000 employees
A scalable and easy-to-deploy product with a knowledgeable and responsive support team
Pros and Cons
- "The logs are the best feature of the solution."
- "The product must conduct more promotional activities and webinars."
What is most valuable?
What needs improvement?
The solution needs more visibility in the market. The product must conduct more promotional activities and webinars.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The tool is stable.
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UiPath Orchestrator
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What do I think about the scalability of the solution?
The tool is scalable. I would recommend the solution for both small and large organizations.
How are customer service and support?
The support is good. The support team has a good experience with the product. We received the solution to questions in a short time.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using UiPath, I was using direct coding in Python. Using UiPath was less difficult and more practical. I didn't have to convert to deploy and reinstall different versions.
How was the initial setup?
The solution was easy to deploy. The deployment takes less than five minutes, depending on the project size. The solution can be deployed on the cloud and on-premises.
What other advice do I have?
Overall, I rate the product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at a tech services company with 501-1,000 employees
Provides valuable modern folder structure, but the scalability could be enhanced for complex environments
Pros and Cons
- "The initial setup was straightforward."
- "The product could improve by migrating more functionalities from the cloud to the on-premises version sooner."
What is our primary use case?
We use UiPath Orchestrator daily to view logs and configure machines. We employ a modern folder structure and have developed a dashboard based on the logs we get to the database.
How has it helped my organization?
The solution has improved workflow efficiency by helping us better manage transactions and queues. However, recent increases in licensing costs have been a concern.
What is most valuable?
The platform's modern folder structure has been valuable because it helps organize and manage automation processes effectively.
What needs improvement?
The product could improve by migrating more functionalities from the cloud to the on-premises version sooner. Additionally, scalability could be enhanced.
Future releases should include more AI-related features to automate configurations and management tasks to reduce manual effort.
For how long have I used the solution?
I have more than seven years of experience with UiPath Orchestrator.
What do I think about the stability of the solution?
I rate the product stability as eight or nine out of ten.
What do I think about the scalability of the solution?
I rate the product scalability a six out of ten. It could be improved to handle larger and more complex environments better.
Which solution did I use previously and why did I switch?
We used Blue Prism more than a year ago. We switched to UiPath due to its different features and capabilities.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
Our technical team handled the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate UiPath Orchestrator a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Orchestrator
December 2025
Learn what your peers think about UiPath Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
RPA Consultant at a tech services company with 201-500 employees
The solution has good stability, but its UI should be improved and made more user-friendly
Pros and Cons
- "UiPath Orchestrator is a stable solution."
- "UiPath Orchestrator should improve its UI and make it more user-friendly."
What is most valuable?
UiPath Orchestrator is a stable solution.
What needs improvement?
UiPath Orchestrator should improve its UI and make it more user-friendly. The solution's governing policies feature could also be improved.
For how long have I used the solution?
I have been testing UiPath Orchestrator for a few months.
What do I think about the scalability of the solution?
UiPath Orchestrator is a scalable solution, but it would require a lot more configuration compared to other products to be able to scale effectively.
Which solution did I use previously and why did I switch?
I have previously worked with Aiwozo, Power Automate, and Automation Anywhere.
Aiwozo has a multi-tenanted architecture. So I like that about the product. The simple Kibana-style structure of moving processes from one environment to another and the rule-based password control policy are useful features of Aiwozo.
Multi-culture automation is something that quite a few of our international clients demand, and the ease with which I can switch from one language to another is also important to me. That is why I've recommended Aiwozo to most of my clients.
What other advice do I have?
UiPath Orchestrator has the capabilities. Compared to other programs, UiPath Orchestrator has some nuances that can be improved upon. The new-age automation tools, like Aiwozo, are a little easier to use than UiPath Orchestrator.
I would ask users to look at their automation use case and see if there is a need for certain functions. Often, people load different functions into a simple automation project, making it more complex.
Overall, I rate UiPath Orchestrator a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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