We are using Trend Micro Apex One for endpoint security.
Lead Systems Engineer at a computer software company with 10,001+ employees
Feature rich, easy to use, but heavy on system resources
Pros and Cons
- "The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
- "Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
What is our primary use case?
What is most valuable?
The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use.
What needs improvement?
Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future.
For how long have I used the solution?
I have been using Trend Micro Apex One for a short period of time. However, the company I work for has been using it for a few years.
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Trend Vision One Endpoint Security
December 2025
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Trend Micro Apex One is scalable.
How are customer service and support?
The technical support is satisfactory, the support could be better.
Which solution did I use previously and why did I switch?
I have used CrowdStrike.
How was the initial setup?
Trend Micro Apex One is easy to administer. They have different consoles to manage different aspects of the solution. If you want to use XDR you have to use Vision One and that is not good.
What other advice do I have?
I would recommend this solution. However, we have found that CrowdStrike is better.
I rate Trend Micro Apex One a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant ISO at a tech services company with 10,001+ employees
Scalable and easy to setup, but support could be better
Pros and Cons
- "The initial setup is not that tough. It's easy."
- "The technical support should be more proactive."
What needs improvement?
While we consider all the features to be valuable, we occasionally encounter issues with the performance. My technical team would be in a better position than I to address these.
The technical support should be more proactive. I rate it as an eight out ten.
There should be better support for ransomeware. It would be nice to see proper security terms, technical improvisations in terms of security.
For how long have I used the solution?
I have been working with Trend Micro Apex One for nearly two years.
What do I think about the scalability of the solution?
I rate the scalability of the solution as an eight out of ten.
How are customer service and technical support?
There should be more proactice technical support and I rate this as an eight out of ten.
Which solution did I use previously and why did I switch?
We did not really work with other solutions prior to Trend Micro Apex One.
How was the initial setup?
The initial setup is not that tough. It's easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fine.
What other advice do I have?
I rate Trend Micro Apex One as a 7.5 out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trend Vision One Endpoint Security
December 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Head Cyber Security at a retailer with 10,001+ employees
Powerful, stable, and flexible, but integration could improve
Pros and Cons
- "The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
- "Trend Micro Apex One could improve by having better integration in the future."
What is our primary use case?
We use Trend Micro Apex One for protection against network threats.
What is most valuable?
The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.
What needs improvement?
Trend Micro Apex One could improve by having better integration in the future.
For how long have I used the solution?
I have used Trend Micro Apex One for approximately two months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
In my experience, Trend Micro Apex One has been scalable.
We have approximately 5,000 users using this solution.
How was the initial setup?
It was quite easy for us to migrate to Trend Micro Apex One cloud.
What about the implementation team?
We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.
What's my experience with pricing, setup cost, and licensing?
We are using an annual license for this solution.
What other advice do I have?
I would recommend this solution to others.
I rate Trend Micro Apex One a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Infrastructure Engineer at a tech services company with 11-50 employees
Useful USB storage blocker, stable, but interface could improve
Pros and Cons
- "I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
- "The solution could improve by making the interface less confusing, it needs to be simplified."
What is our primary use case?
We are using Trend Micro Apex One for our organization's network security.
What is most valuable?
I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function.
What needs improvement?
The solution could improve by making the interface less confusing, it needs to be simplified.
For how long have I used the solution?
I have been using this solution for approximately five months.
What do I think about the stability of the solution?
In the time I have been using the solution it has been stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I have not needed to contact technical support.
Which solution did I use previously and why did I switch?
We were previously using McAfee Endpoint in our organization.
How was the initial setup?
The initial setup was straightforward and very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is fair and there is a per-user license to use the solution. Our costs are approximately $2,000 a month, it can get costly if you have a lot of users.
What other advice do I have?
I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions.
I rate Trend Micro Apex One seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Service and Infrastructure at a construction company with 5,001-10,000 employees
Scalability and the central point of XDR are good features, but it needs better user interface and pricing
Pros and Cons
- "Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
- "Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
What is our primary use case?
I am using it for our test proposal for our proof of concept. I am using its latest version.
What is most valuable?
Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features.
What needs improvement?
Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
It was great.
How was the initial setup?
Its initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Its pricing should be improved.
What other advice do I have?
I would recommend it for some infrastructure. I would rate Trend Micro Apex One a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Networking & Security Specialist at a tech services company with 51-200 employees
Stable, flexible, and easy to use
Pros and Cons
- "The product has proven to be very flexible over the years that we have had it."
- "The integration capabilities could be a bit better."
What is our primary use case?
We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.
What is most valuable?
The solution is very easy to use.
The product has proven to be very flexible over the years that we have had it.
The stability has been very good so far. It's reliable.
We've found the initial setup to be quite straightforward.
What needs improvement?
I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.
The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases.
For how long have I used the solution?
I've been using the solution for about five years or so. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have around 2,000 users on the solution right now.
How are customer service and technical support?
Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us.
How was the initial setup?
The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.
A full deployment only takes three to five days, and therefore isn't too time intensive in general.
We have three staff members that can handle deployment and maintenance responsibilities.
What about the implementation team?
We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.
What other advice do I have?
We're systems integrators.
We're using the latest version of the solution right now.
Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.
I'd recommend the solution to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Provides good reports, affording control and a birds-eye view of what's transpiring
Pros and Cons
- "We have found the reports to be most valuable."
- "Whether the license is monthly or annual depends on the deal of the company."
What is our primary use case?
We use the solution as a central server so that clients may be deployed on their PCs.
We use it for client endpoint purposes.
What is most valuable?
We have found the reports to be most valuable. Apex Central provides good reports, affording control and a birds-eye view of what's transpiring.
What needs improvement?
The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems. In reality, these were nothing more than false alarms. In a big environment, this presented an issue at the time. The issue was, in fact, internal and not external, such as that originating from a driver, like a graphics card driver, or a DLL file. Alarms were going off in all our PC's and this was a problem we encountered with a major customer of ours. However, a patch was released and the problem was dealt with.
The support could also be better.
Don't get me wrong. I am not saying that the solution is not user friendly, but some of the patches are creating problems, such as those of the driver that we are struggling to trace out.
For how long have I used the solution?
I have been using the solution for the past three years.
What do I think about the stability of the solution?
So far the product has proven stable and implementable.
What do I think about the scalability of the solution?
The solution is scalable and I plan to continue to use it in the future.
How are customer service and technical support?
The technical support and the extent of its knowledge should be worked on.
How was the initial setup?
The installation is very cool. It is so nice.
It took 20, perhaps 40, minutes.
The technical team needed for the deployment and maintenance can vary. It depends on the company's environment, or the project or contract involved. I am not referring to the 20 permanent users I mentioned but to the customers, the clients. The number may be 18, it may be 15. It varies.
What's my experience with pricing, setup cost, and licensing?
It used to be that the customer had to pay for licensing fees. Sometimes he dealt directly deal with our company and at other times with that of Trend Micro, which would have dealings with us.
Whether the license is monthly or annual depends on the deal of the company. When a company is international it may have a global contract that would be relevant. Otherwise, the deal may vary according to the country or partner involved.
What other advice do I have?
Trend Micro Apex One is a good product, with the inclusion of more features.
Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.
The solution is both cloud-based and on-premises.
We have around 20 customers using the solution.
I rate trend Micro Apex One as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Pre-Sales at a tech services company with 51-200 employees
A strong security product for endpoint protection with good stability, good security capabilities, and good support
Pros and Cons
- "It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
- "It would be great it can support endpoint encryption."
What is our primary use case?
It is mainly used for endpoint security. It can be deployed on-premises or on the cloud, so it is a fairly hybrid product.
What is most valuable?
It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection.
What needs improvement?
It would be great it can support endpoint encryption.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
We are securing more than 15,000 endpoints with this solution.
How are customer service and technical support?
Their technical support is okay. They have a good support mechanism.
Which solution did I use previously and why did I switch?
We have replaced Symantec and McAfee with Trend Micro Apex One.
How was the initial setup?
Its installation has medium complexity. It is not very difficult, but it is also not that easy. It is an endpoint product, and the installation also depends on the number of users. The maximum number of individual deployments that we have done was about 8,000 users. We had around five engineers who worked for around three months for the entire deployment.
What's my experience with pricing, setup cost, and licensing?
It has a per-user license.
What other advice do I have?
I would recommend this solution. I would rate Trend Micro Apex One a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
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Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros
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Updated: December 2025
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