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reviewer1768674 - PeerSpot reviewer
Network Specialist at a computer software company with 1,001-5,000 employees
Real User
Quick to install and stable threat protection software, however, it can cause slow performance in your device
Pros and Cons
  • "Stable threat protection software that's quick to install. The security it provides is okay."
  • "This software could affect the performance of your device negatively, particularly causing slow performance after installation."

What is our primary use case?

We're using Trend Micro Apex One for protection against threats.

What is most valuable?

The security Trend Micro Apex One provides is okay.

What needs improvement?

The device, e.g. laptop, becomes slow after installing Trend Micro Apex One, so this is an area for improvement. The security it provides is okay, but it causes slow performance after installation. Personally, I don't like this software, because I can install and use other solutions that won't affect the performance of my laptop, though Trend Micro Apex One has many uses.

For how long have I used the solution?

My company has been using Trend Micro Apex One for more than one year.

Buyer's Guide
Trend Vision One Endpoint Security
May 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,682 professionals have used our research since 2012.

What do I think about the stability of the solution?

Trend Micro Apex One is a stable software.

How was the initial setup?

Installation of this software was quick. It took just 10 to 20 minutes to complete the installation.

What other advice do I have?

I'm an infrastructure consultant, not part of the security team. My company is a system integrator in Thailand. We have many, many silos, e.g. we have the security, data, network, and development teams. My role is under the network team.

I wouldn't recommend Trend Micro Apex One to other users who want to start using it.

My company pays for the license of this software, but I don't know if it's a monthly or a yearly subscription.

My rating for Trend Micro Apex One is a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

PeerSpot user
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    Saurabh Mehra - PeerSpot reviewer
    Security Engineer at a tech services company with 501-1,000 employees
    Real User
    Modern, user-friendly tool with impressive machine learning
    Pros and Cons
    • "The ADR capability of Trend Micro has helped us in investigating the root cause for any threat that is hunting by providing us with good visibility of the timeline and activity of the threat."
    • "I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."

    What is our primary use case?

    We use Trend Micro Apex One to block threats that do not contain files. This is done by utilizing machine learning techniques to understand if there is any abnormal behaviors or execution of any processes being done on the machines.

    How has it helped my organization?

    We have been able to develop policies created to monitor abnormal behaviors in addition to application control level policies that only allow specific applications to execute - the rest are blocked. 

    What is most valuable?

    The EDR capability of Trend Micro has helped us in investigating the root cause for any threat that is hunting by providing us with good visibility of the timeline and activity of the threat.

    Additionally, Trend Micro can be rolled out with some script which no longer requires us to rely on third party tools.

    What needs improvement?

    I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications.

    For how long have I used the solution?

    I have been using this solution for more than a year now.

    What do I think about the stability of the solution?

    So far from a performance standpoint, we haven't faced any issues. We feel it's a stable product and it is not that resource-intensive either.

    What do I think about the scalability of the solution?

    It is scalable and you do not need to purchase additional hardware to do so.

    How are customer service and support?

    The support is really good in the Middle East, they are even available on the weekends to address issues.

    Which solution did I use previously and why did I switch?

    We used McAfee in the past, we switched due to the modern techniques that are offered by Trend Micro. Trend Micro also offers excellent features and a great machine learning technique.

    How was the initial setup?

    The initial setup was very straightforward as we were clear on our scope and what we wanted to achieve with the solution. We had 700 work stations and about 250 servers and the overall deployment too two months.

    What about the implementation team?

    We used a combination of a vendor and an in-house team.

    What's my experience with pricing, setup cost, and licensing?

    There is an annual license.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.

    PeerSpot user
    Rich text editor
      Buyer's Guide
      Trend Vision One Endpoint Security
      May 2025
      Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
      853,682 professionals have used our research since 2012.
      Kannan Raja - PeerSpot reviewer
      Senior Executive at a leisure / travel company with 201-500 employees
      Real User
      Top 10
      Heavy on system resources, lengthy scanning, but operates seamlessly
      Pros and Cons
      • "Trend Micro Apex One is a seamless solution compared to others."
      • "The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."

      What is our primary use case?

      I am using Trend Micro Apex One for computer protection.

      What is most valuable?

      Trend Micro Apex One is a seamless solution compared to others.

      What needs improvement?

      The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve.

      For how long have I used the solution?

      I have been using Trend Micro Apex One for approximately five years.

      What do I think about the stability of the solution?

      The solution is stable.

      What do I think about the scalability of the solution?

      I can not scale the solution from a user level.

      We have approximately 300 end users that are using the solution in my organization.

      What about the implementation team?

      We have approximately three people for the support of the solution.

      What's my experience with pricing, setup cost, and licensing?

      There is a license for this solution and it can be paid for monthly or annually.

      What other advice do I have?

      I rate Trend Micro Apex One a four out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.

      PeerSpot user
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        reviewer1702389 - PeerSpot reviewer
        Cyber Security Architect at a computer software company with 51-200 employees
        Real User
        Centralized management, helpful support, and scalable
        Pros and Cons
        • "Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
        • "The solution could improve security. It is important to always keep the organization secure."

        What is our primary use case?

        We are using Trend Micro Apex One for security.

        What is most valuable?

        Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system

        The solution has been able to protect against any attacks or security issues. 

        When compared to other solutions it has the most value.

        What needs improvement?

        The solution could improve security. It is important to always keep the organization secure.

        For how long have I used the solution?

        I have been using Trend Micro Apex One for approximately five years.

        What do I think about the stability of the solution?

        The solution is stable.

        What do I think about the scalability of the solution?

        The scalability is good enough for what we use it for.

        How are customer service and support?

        The technical support is good. We have received good local and regional support from Trend Micro.

        How was the initial setup?

        Trend Micro Apex One installation is not complicated, it's just straightforward. If you have some experience with the solution it is simple but if you are new to configuring the database it can be complicated. This is the one difficult aspect of the implementation, if they can do the database configuration everything else will be easy.

        What's my experience with pricing, setup cost, and licensing?

        If I compare Trend Micro Apex One with other solutions there are a few challenges for customers who have do not need more licenses. Sometimes the customers struggle because this product is totally an enterprise solution, and the price for the licenses can be expensive for individuals or small organizations.

        The premium level features should be added to the general features.  It would be very helpful for general users because when we are trying to provide the premium features to the general users, sometimes it's very costly. If features are available for general users, it would extend their market globally.

        Which other solutions did I evaluate?

        I have evaluated Microsoft Defender.

        What other advice do I have?

        My advice to others is if they want to protect their end-users, this is a great solution when compared to similar products.

        I rate Trend Micro Apex One a nine out of ten.

        Disclosure: I am a real user, and this review is based on my own experience and opinions.

        PeerSpot user
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          reviewer1655226 - PeerSpot reviewer
          Network & Security Administrator at a logistics company with 501-1,000 employees
          Real User
          Top 20
          Stable, scalable and can easily be installed remotely or through dedicated tools
          Pros and Cons
          • "The solution is stable and integrated into the system quite well."
          • "The technical support could have better response time."

          What is our primary use case?

          We use the latest version. 

          The solution handles all the necessary functions. These include machine learning, which is quite useful. The updates are constantly serviced and, as the solution is stable, it is updated daily. 

          What needs improvement?

          The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us. 

          For how long have I used the solution?

          I have been using Trend Micro Apex one for a couple of years.

          What do I think about the stability of the solution?

          The solution is stable and integrated into the system quite well. 

          What do I think about the scalability of the solution?

          The solution is scalable and its deployment varies with the server and license. 

          How are customer service and support?

          The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us. 

          How was the initial setup?

          From the manager's vantage point, the solution has a straightforward setup for the user. It's quite easy. 

          The time the deployment takes is minimal, this process varying with the agent involved. 

          What about the implementation team?

          The installation can be done remotely. There are many options available, including dedicated tools for the deployment. 

          There are only two or three people needed for the deployment who are referred by the end user. They consist of managers, manager segments and engineers. 

          Which other solutions did I evaluate?

          Our organization did not evaluate another solution prior to going with Trend Micro Apex One. 

          What other advice do I have?

          We are talking about the smart scan, office scan. 

          The solution is integrated in the system quite well. 

          There are around 400 users making use of the solution in our organization. 

          I would, indeed, recommend the solution to others. 

          Trend Micro Apex One constantly provides us with updates and affords the systems good protection, so I rate it as a ten out of ten. 

          Which deployment model are you using for this solution?

          On-premises
          Disclosure: I am a real user, and this review is based on my own experience and opinions.

          PeerSpot user
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            reviewer1260267 - PeerSpot reviewer
            Senior System Administrator at a financial services firm with 1,001-5,000 employees
            Real User
            Straightforward implementation, scalable, and secure
            Pros and Cons
            • "I have found Trend Micro Apex One to be secure."
            • "Trend Micro Apex One could improve by making the user interface more user-friendly."

            What is our primary use case?

            I use Trend Micro Apex One for system security.

            What is most valuable?

            I have found Trend Micro Apex One to be secure.

            What needs improvement?

            Trend Micro Apex One could improve by making the user interface more user-friendly.

            For how long have I used the solution?

            I have been using Trend Micro Apex One for three years.

            What do I think about the stability of the solution?

            The solution is stable.

            What do I think about the scalability of the solution?

            Trend Micro Apex One is scalable.

            We have approximately 1,000 users using this solution in my organization.

            How was the initial setup?

            The solution is easy to deploy.

            What about the implementation team?

            We need two engineers for the implementation of the solution.

            What other advice do I have?

            I would recommend this solution to others.

            I rate Trend Micro Apex One a nine out of ten.

            Which deployment model are you using for this solution?

            On-premises
            Disclosure: I am a real user, and this review is based on my own experience and opinions.

            PeerSpot user
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              reviewer1699974 - PeerSpot reviewer
              Lead Systems Engineer at a computer software company with 10,001+ employees
              Real User
              Feature rich, easy to use, but heavy on system resources
              Pros and Cons
              • "The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
              • "Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."

              What is our primary use case?

              We are using Trend Micro Apex One for endpoint security.

              What is most valuable?

              The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use.

              What needs improvement?

              Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future.

              For how long have I used the solution?

              I have been using Trend Micro Apex One for a short period of time. However, the company I work for has been using it for a few years.

              What do I think about the stability of the solution?

              The solution is stable.

              What do I think about the scalability of the solution?

              Trend Micro Apex One is scalable. 

              How are customer service and support?

              The technical support is satisfactory, the support could be better.

              Which solution did I use previously and why did I switch?

              I have used CrowdStrike.

              How was the initial setup?

              Trend Micro Apex One is easy to administer. They have different consoles to manage different aspects of the solution. If you want to use XDR you have to use Vision One and that is not good.

              What other advice do I have?

              I would recommend this solution. However, we have found that CrowdStrike is better.

              I rate Trend Micro Apex One a six out of ten.

              Which deployment model are you using for this solution?

              Public Cloud
              Disclosure: I am a real user, and this review is based on my own experience and opinions.

              PeerSpot user
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                Assistant ISO at Hexagon AB
                Real User
                Scalable and easy to setup, but support could be better
                Pros and Cons
                • "The initial setup is not that tough. It's easy."
                • "The technical support should be more proactive."

                What needs improvement?

                While we consider all the features to be valuable, we occasionally encounter issues with the performance. My technical team would be in a better position than I to address these. 

                The technical support should be more proactive. I rate it as an eight out ten. 

                There should be better support for ransomeware. It would be nice to see proper security terms, technical improvisations in terms of security.

                For how long have I used the solution?

                I have been working with Trend Micro Apex One for nearly two years.

                What do I think about the scalability of the solution?

                I rate the scalability of the solution as an eight out of ten. 

                How are customer service and technical support?

                There should be more proactice technical support and I rate this as an eight out of ten. 

                Which solution did I use previously and why did I switch?

                We did not really work with other solutions prior to Trend Micro Apex One. 

                How was the initial setup?

                The initial setup is not that tough. It's easy. 

                What's my experience with pricing, setup cost, and licensing?

                The price of the solution is fine. 

                What other advice do I have?

                I rate Trend Micro Apex One as a 7.5 out of ten. 

                Disclosure: I am a real user, and this review is based on my own experience and opinions.

                PeerSpot user
                Rich text editor
                  Buyer's Guide
                  Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
                  Updated: May 2025
                  Buyer's Guide
                  Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
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