Head of Pre-Sales at a tech services company with 51-200 employees
Real User
A strong security product for endpoint protection with good stability, good security capabilities, and good support
Pros and Cons
  • "It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
  • "It would be great it can support endpoint encryption."

What is our primary use case?

It is mainly used for endpoint security. It can be deployed on-premises or on the cloud, so it is a fairly hybrid product.

What is most valuable?

It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection.

What needs improvement?

It would be great it can support endpoint encryption.

For how long have I used the solution?

I have been using this solution for two years.

Buyer's Guide
Trend Vision One Endpoint Security
May 2024
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
787,779 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We are securing more than 15,000 endpoints with this solution.

How are customer service and support?

Their technical support is okay. They have a good support mechanism.

Which solution did I use previously and why did I switch?

We have replaced Symantec and McAfee with Trend Micro Apex One.

How was the initial setup?

Its installation has medium complexity. It is not very difficult, but it is also not that easy. It is an endpoint product, and the installation also depends on the number of users. The maximum number of individual deployments that we have done was about 8,000 users. We had around five engineers who worked for around three months for the entire deployment.

What's my experience with pricing, setup cost, and licensing?

It has a per-user license.

What other advice do I have?

I would recommend this solution. I would rate Trend Micro Apex One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
it_user1237101 - PeerSpot reviewer
System Engineer at Connex Information Technologies
Real User
Easy to set up, good technical support, and the protection is always up to date
Pros and Cons
  • "The most valuable features are the vulnerability protection and virtual patching."
  • "The reports are not eye-catching from the customer's point of view, which is something that should be improved."

What is our primary use case?

We are a solution provider and Trend Micro Apex One is one of the products that we implement for our customers. It is used for endpoint security.

What is most valuable?

The most valuable features are the vulnerability protection and virtual patching.

This solution scans for vulnerabilities that can originate from anywhere around the world.

This is a product that is always up to date.

Integration with third-party products is supported.

What needs improvement?

The reports are not eye-catching from the customer's point of view, which is something that should be improved.

For how long have I used the solution?

We have been working with Apex One for three years.

What do I think about the stability of the solution?

We have had no complaints from our customers about stability.

What do I think about the scalability of the solution?

Our customers are satisfied with the scalability of Apex One.

How are customer service and technical support?

The support provided by Trend Micro is very good. We have had no issues with them.

Which solution did I use previously and why did I switch?

We have worked with Carbon Black and their solutions do not compare with Trend Micro.

How was the initial setup?

The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and what other products they have. The average time to deploy Apex One is about two and a half months, which includes integration, client setup, and other things.

What about the implementation team?

Our clients generally do not have to do any maintenance because everything is updated through the Trend Micro Smart Protection Server.

What other advice do I have?

This is definitely a product that I recommend. That said, there is no product on the market that is 100%.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
May 2024
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
787,779 professionals have used our research since 2012.
it_user1033257 - PeerSpot reviewer
Operations Manager at a financial services firm with 201-500 employees
Real User
A stable and lightweight solution that helps to protect our clients proactively
Pros and Cons
  • "This solution protects us from virus attacks before they affect the organization."
  • "The alert, or warning function, needs to be improved."

What is our primary use case?

Our primary use case for this solution is protecting clients. We have an on-premises deployment.

How has it helped my organization?

This solution protects us from virus attacks before they affect the organization.

What is most valuable?

The most valuable feature of this solution is the threat protection functionality.

What needs improvement?

The alert, or warning function, needs to be improved. Two days ago I received an email from the system regarding an incident that was detected with a client who received a great deal of spam, in excess of forty-five thousand emails.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

I think that the stability of this solution is very high. It is always running and it doesn't abuse system resources.

What do I think about the scalability of the solution?

This solution is extremely scalable.

How are customer service and technical support?

I have not contacted technical support for this solution.

Which solution did I use previously and why did I switch?

At my previous job, I used Norton (Symantec). When I changed companies I started using this solution, by Trend Micro.

How was the initial setup?

The initial setup of this solution is extremely simple. It is deployed from our SCCM solution, so it happens automatically. 

What's my experience with pricing, setup cost, and licensing?

I think that this product is expensive.

What other advice do I have?

This is a product that I recommend, as it does exactly what it's supposed to do.

The biggest lesson that I have learned from using this solution is that it's difficult to always be one step ahead of the guys that are introducing malware, but I think that Trend Micro is doing a good job. They are always updating their product.

Overall, I am very happy with this solution, and it does what is advertised.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Heavy on system resources, lengthy scanning, but operates seamlessly
Pros and Cons
  • "Trend Micro Apex One is a seamless solution compared to others."
  • "The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."

What is our primary use case?

I am using Trend Micro Apex One for computer protection.

What is most valuable?

Trend Micro Apex One is a seamless solution compared to others.

What needs improvement?

The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve.

For how long have I used the solution?

I have been using Trend Micro Apex One for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I can not scale the solution from a user level.

We have approximately 300 end users that are using the solution in my organization.

What about the implementation team?

We have approximately three people for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and it can be paid for monthly or annually.

What other advice do I have?

I rate Trend Micro Apex One a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Networking & Security Specialist at a tech services company with 51-200 employees
Real User
Stable, flexible, and easy to use
Pros and Cons
  • "The product has proven to be very flexible over the years that we have had it."
  • "The integration capabilities could be a bit better."

What is our primary use case?

We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.

What is most valuable?

The solution is very easy to use.

The product has proven to be very flexible over the years that we have had it.

The stability has been very good so far. It's reliable.

We've found the initial setup to be quite straightforward. 

What needs improvement?

I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.

The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases. 

For how long have I used the solution?

I've been using the solution for about five years or so. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We have around 2,000 users on the solution right now.

How are customer service and technical support?

Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us. 

How was the initial setup?

The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.

A full deployment only takes three to five days, and therefore isn't too time intensive in general.

We have three staff members that can handle deployment and maintenance responsibilities.

What about the implementation team?

We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.

What other advice do I have?

We're systems integrators. 

We're using the latest version of the solution right now.

Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.

I'd recommend the solution to other users and companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Network Administrator at a computer software company with 11-50 employees
Real User
Scalable and stable, but they need to include the IBS feature
Pros and Cons
  • "It's a stable solution, to date we have not had any issues."
  • "The most valuable feature is that it's normal, and not for a specific server."
  • "In the next release, I would like to see IBS included in OfficeScan."
  • "In the next release, I would like to see IBS included in OfficeScan."

What is most valuable?

The most valuable feature is that it's normal, and not for a specific server.

What needs improvement?

Trend Micro is a basic solution, but the problem is that it is more exclusive.

There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.

There are some features that are not available in OfficeScan. For example, IBS.

In the next release, I would like to see IBS included in OfficeScan.

For how long have I used the solution?

I have been working with OfficeScan for more than two years.

We are using version 11.

What do I think about the stability of the solution?

It's a stable solution and to date, we have not had any issues.

What do I think about the scalability of the solution?

OfficeScan is scalable, we have not experienced any issues.

Which solution did I use previously and why did I switch?

Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.

What about the implementation team?

We contact our local partner, who is responsible for the setup and deployment.

What other advice do I have?

I would rate OfficeScan a five out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales & Implementation Engineer at a tech services company with 11-50 employees
Real User
User-friendly with good predictive features and great for endpoint security
Pros and Cons
  • "There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
  • "Occasionally, the system may be a bit slow."

What is our primary use case?

We basically use the solution for endpoint security.

What is most valuable?

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

What needs improvement?

Occasionally, the system may be a bit slow.

For how long have I used the solution?

I've been using the solution for about two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. It's easy for a company to expand it out if they need to.

How was the initial setup?

Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.

What other advice do I have?

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VP - Engineering and Customer Solutions at a comms service provider with 51-200 employees
Real User
The web console is quite helpful but policies tend to be a bit complex to set up
Pros and Cons
  • "The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
  • "The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."

What is our primary use case?

We use it for the security of our products.

What is most valuable?

The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.

What needs improvement?

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

For how long have I used the solution?

We have been using Trend Micro Apex One about a year. I think it is the latest version.

What do I think about the stability of the solution?

We don't have any issue with stability.

What do I think about the scalability of the solution?

The scalability is good. You can do it for almost 100 endpoints.

How was the initial setup?

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

What other advice do I have?

I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.