Trend Vision One Endpoint Security Reviews

We're using Trend Micro Apex One for protection against threats.

The security Trend Micro Apex One provides is okay.

The device, e.g. laptop, becomes slow after installing Trend Micro Apex One, so this is an area for improvement. The security it provides is okay, but it causes slow performance after installation. Personally, I don't like this software, because I can install and use other solutions that won't affect the performance of my laptop, though Trend Micro Apex One has many uses.

My company has been using Trend Micro Apex One for more than one year.

Trend Micro Apex One is a stable software.

Installation of this software was quick. It took just 10 to 20 minutes to complete the installation.

I'm an infrastructure consultant, not part of the security team. My company is a system integrator in Thailand. We have many, many silos, e.g. we have the security, data, network, and development teams. My role is under the network team.

I wouldn't recommend Trend Micro Apex One to other users who want to start using it.

My company pays for the license of this software, but I don't know if it's a monthly or a yearly subscription.

My rating for Trend Micro Apex One is a five out of ten.

This product is set up on our company laptops and I used it to scan files to ensure there is no virus or malware on my PC.

Sometimes when I browse to a website, there will be malicious content and it will be pointed out by Trend Micro.

This product automatically scans my email attachments to make sure that there is no malware or any malicious code.

Another advantage is that the level of resources it consumes is not very significant. I can run a full scan and it won't cost too much in terms of resources, which is good.

I would like to see behavior analysis capabilities included. This type of module can effectively detect an attack, like ransomware. This is not something that I have at the moment.

The dashboard could be a little bit easier.

I have been using Trend Micro Apex One since I joined the company, six or seven years ago. The company was using it prior to that.

This product is quite stable and reliable.

There are between 200 and 300 users in the company.

Our IT department handles technical support, so if I need help then I don't contact the vendor directly.

Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.

Licensing fees are paid on a yearly basis.

This product is easy to use, doesn't consume too much in terms of resources, and has automatic scanning. Because of these features, I recommend it to other users.

I would rate this solution an eight out of ten.

We are a solution provider and Apex One is one of the products that we provide to our customers. It is used as part of a security and antivirus solution.

The most valuable feature is the behavior monitoring.

The interface is user-friendly. Even people without IT experience can easily make use of machine learning or predictive analytics.

When I was setting this up for one of my clients, I was not able to deploy the DLP. It was not working and I think that this area is in need of improvement.

Our team has been working with Apex One for almost two and a half years, although I have been working with it myself for between six and seven months.

Our customers are very satisfied with the stability and the product overall.

I have 20 to 30 clients who use this product.

The technical support is very good, although it takes some time to get connected to them. Once they are available then the support is fine.

We have been using Apex One since it was the OfficeScan product. We are currently in the process of upgrading and we are having some issues with the process. We would like a better solution but they are not providing one for us.

The deployment takes between two and two and a half hours.

We handle the deployment for our customers.

This is a mature product that is nice to use.

I would rate this solution an eight out of ten.

I think the classic product, which is the endpoint protection, and the antivirus and security suite for the endpoint are all good.

They have gateway protection for emails, but they're not good enough. They really have to improve it. They really have to improve it because it produces many false positives with spam.

The pricing can always be improved upon. Newly added features should be free.

I find the solution is stable.

I don't have much experience on the scalability but processes and functionality but we have made some tests and some proof of concept to the data link prevention and it works good and it was easy to configure. But it did not expand to other functionalities, like mobile endpoint etc. We don't have such usage here. We're a small company. We have 230 users.

Technical support is very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking. We'll have to fight against the false positives, that's a little bit hard.

The initial setup was straightforward. It's easy.

We had integrators the first time but we continued on our own.

I think the solution is a classic, really basic software. It's good enough. The footprint on the computer is not very heavy, it's not heavy at all and I think it has a good signature database. From holistic function, it gives a good enough performance.

I think they have additional features but not for the new products with new licenses and all the new protections like the EDL or remediation. I think they added new features, but you have to pay, they did not just scale the basic product but I think it's about marketing and income.

I would recommend this product for endpoint protection. Not for the hosted email security and other services on the emails.

I would rate this solution at seven our of 10.

We are using this product for endpoint protection on all of our workstations and servers.

We are using this as an antivirus solution and all of those features are helpful.

The support could be more customer-friendly, although my experience with them has been okay.

We have been using Trend Micro Apex One for a couple of years.

This is a very stable product and we plan to continue using it.

We have approximately 1,000 users.

I have rarely been in contact with technical support, but my experience with them has been okay.

The installation process is straightforward. We are automating it, so I am not sure of the time that it takes to deploy. Installing it is done through our group policy.

Our organization deployed it with an in-house team before I joined.

The cost of this solution is mid-level; not cheap nor expensive. The subscription is paid on an annual basis.

The evaluation of products took place before I joined the company.

Overall, this is a good solution and I can recommend it.

I would rate this solution an eight out of ten.

There are multiple components to our use case and one of them is the anti-virus.

The most valuable feature is Vulnerability Protection.

We are completely satisfied with the functionality of the product, but the reporting should be more granular.

We have been using this solution for the last three years.

There have been limitations at times.

We have more than 3,000 users.

Technical support is good.

The initial setup was straightforward. It was not complex.

Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.

Depending on the requirement, I would recommend this solution, although it should have more granular reporting.

I would rate this solution a nine out of ten.

We have been a Trend client for some time and we looked at this product as the next evolution. We had servers on-prem to manage our Trend install and we went with the Apex One real-time monitoring solution. Being cloud-based meant we didn't have to worry about upgrading the backend servers. We could also be sure that the regular disk came down to the components and that they will update properly on each one of our devices. We are customers of Trend and I'm the manager of our company. 

The nice thing about this product is that there is no down time in terms of the backend having to be updated because of the cloud, so it's basically real time and the work stations can be updated externally as well. It doesn't require people being connected to the net, like our nomadic users. The client goes out and pulls the necessary updates directly from the cloud.

From the client perspective, there are situations where some of the updates still require a complete reboot of the system and the problem there is from an end user perspective. We have to make sure, particularly with people who work remotely, that they actually are rebooting their machines and not just putting them to sleep. If the updates didn't require rebooting that would make a big difference. 

I'd like to see a single back pane between the end points as well as on the service side of things. I know they're working on that at the present time and it will be great when it's done.

We've been using this solution for some time. 

The stability is good and there's a better capture rate in terms of reporting as well, because now you get to see all your machines in and out of your network.

It's a very scalable solultion, more so now that it's not dependent on my back end.

We use the support and find them quite good. I have someone who deals with the tickets that arise out of Apex One. We have set up a system where anytime there's an issue, virus or whatever, the back end will let us know what was done on a particular machine and it can be validated once the process is complete. We get notifications into our ticketing system if any work has been done. The support for implementation is also good, and they're very responsive. If you have an issue with any kind of malware, they help with that too. 

I would rate this solution an eight out of 10. 

We use this solution daily. It provides us with 99% of antivirus precautionary care and prevention of email threats.

We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web security. After deploying OfficeScan, we have found more detections of possible virus attacks.

The DDAN and the sandboxing features are very good and accurate.

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow. 

We previously used McAfee and Symantec. 

It was initially straightforward. It took multiple phases. 

Pricing and licensing are competitive with other solutions on the market.