We are system integrators and we work with many different products.
We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.
Our customers are using this solution for endpoint protection.
We are system integrators and we work with many different products.
We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.
Our customers are using this solution for endpoint protection.
Trend Micro is very good.
The performance is good and the control is user-friendly.
When comparing to other products, the console is much more user-friendly, and it's easy to implement.
We have received many complaints about how slow the system is on the first day of implementation.
When implementing and you don't have a third-party tool, it can be difficult. Most people are working from home and using their own network to connect to the local office, so implementing these authorities can be challenging.
I have been using Trend Micro Apex One for more than two years.

There are no issues with stability.
It's a scalable solution.
Our customers are large companies with more than 5,000 users.
Customer support is excellent. They respond very quickly.
We have faced some issues with McAfee.
The features in Sophos are very good and the detection capability is excellent.
It's very easy to implement.
Depending on the customer's environment and the features they are using, it can take two to three people to maintain and manage.
If they are using the device's central application to control everything at once for more than 2,000 users then a single person can't handle all of the modules. This would then require more people for maintenance.
The price is very good compared to other products.
I would definitely recommend Trend Micro, especially if they have a low budget.
If they have a larger budget then I could suggest Sophos, which is also a very good product.
It is all dependant on the customer's budget.
I would rate this solution an eight out of ten.

There are multiple components to our use case and one of them is the anti-virus.
The most valuable feature is Vulnerability Protection.
We are completely satisfied with the functionality of the product, but the reporting should be more granular.
We have been using this solution for the last three years.
There have been limitations at times.
We have more than 3,000 users.
Technical support is good.
The initial setup was straightforward. It was not complex.
Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.
Depending on the requirement, I would recommend this solution, although it should have more granular reporting.
I would rate this solution a nine out of ten.

The most valuable feature is that it's normal, and not for a specific server.
Trend Micro is a basic solution, but the problem is that it is more exclusive.
There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.
There are some features that are not available in OfficeScan. For example, IBS.
In the next release, I would like to see IBS included in OfficeScan.
I have been working with OfficeScan for more than two years.
We are using version 11.
It's a stable solution and to date, we have not had any issues.
OfficeScan is scalable, we have not experienced any issues.
Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.
We contact our local partner, who is responsible for the setup and deployment.
I would rate OfficeScan a five out of ten.
We use it for the security of our products.
The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.
The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.
We have been using Trend Micro Apex One about a year. I think it is the latest version.
We don't have any issue with stability.
The scalability is good. You can do it for almost 100 endpoints.
The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.
I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.
We use it for protecting our endpoints. Both Apex One and Worry-Free Services are cloud-based services.
It has been detecting the management activities and quarantining them so that the continuity of our business is maintained. We had a ransomware attack, and Trend Micro was there to stop the attack, and we are still in business.
Its ability to detect ransomware and malware is the most valuable. Its protection is also good.
The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud.
Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution.
They should also insert sandbox analysis in Apex One.
I have been using this solution for more than a year.
It has good stability.
Its scalability is good. We can scale it. We just need the licenses. In my company, we have 20 users, but we have also deployed it for our clients. We have plans to sell it more to our clients.
It is scalable for on-premises versions, but we need to do a few things to our database. For on-premises versions, we need to improve server performance as well.
Technical support should be improved. It is not as good as the other products. We had to generate a report on one of the attacks that happened, and they weren't much responsive.
The cloud services are straightforward, but the on-premises version of Apex One is not straightforward. It is a complex installation of Apex One.
The deployment duration varies. We have to first prepare all the prerequisites, which takes a lot of time. Overall, the installation takes up to two days. For a large enterprise, the deployment would take one to two days.
We are an integrator, so we implemented it ourselves.
Its pricing was good. It is very competitive with all the other vendors.
I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons.
I would rate Trend Micro Apex One an eight out of ten.
We basically use the solution for endpoint security.
The solution is a good product for endpoint security.
The product has so many wonderful features.
It is a user-friendly product for customers.
The solution has good smart protection capabilities.
The solution protects against any network security issues a client may encounter.
The predictive features are great. There are great predictive behavior analysis and monitoring.
Any unusual and unauthorized actions will be detected easily.
There's excellent data loss prevention to help prevent purposeful or accidental loss of data.
Occasionally, the system may be a bit slow.
I've been using the solution for about two years at this point. It hasn't been too long.
The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.
The solution is quite scalable. It's easy for a company to expand it out if they need to.
Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.
We're just a customer. We don't have any professional relationship with the company.
We're using the latest version of the solution.
Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection.
On a scale from one to ten, I'd rate the solution at a ten.
We use this product as our antivirus solution.
The most valuable feature is the antivirus. We don't use any of the other features.
For Trend Micro in general, I would like to see better technical responses.
We had a few issues with the former product (Office Scan - this is not an EDR product). We did not get any useful answer from technical support. As a conesquence, there is room for improvement as it comes to our future use of Apex One - let's see how this will evolve.
We are currently testing Apex One, formerly known as OfficeScan which we had been using during the last 6 years.
This is a stable product.
Apex One is scalable.
From what I can tell, the technical support is non-existent. I sent questions about search behavior a couple of times and didn't get any answer.
I have worked with Kaspersky in the past. The setup is very different from what we have now and it is difficult to compare, but I think that Kaspersky is a better product.
In the Kaspersky deployment, the company had a lot of sites and edge-caching was needed to distribute videos.
The deployment took place before I joined the company.
The price is reasonable.
 
I would rate this solution a six out of ten.
We are a solution provider and Apex One is one of the products that we provide to our customers. It is used as part of a security and antivirus solution.
The most valuable feature is the behavior monitoring.
The interface is user-friendly. Even people without IT experience can easily make use of machine learning or predictive analytics.
When I was setting this up for one of my clients, I was not able to deploy the DLP. It was not working and I think that this area is in need of improvement.
Our team has been working with Apex One for almost two and a half years, although I have been working with it myself for between six and seven months.
Our customers are very satisfied with the stability and the product overall.
I have 20 to 30 clients who use this product.
The technical support is very good, although it takes some time to get connected to them. Once they are available then the support is fine.
We have been using Apex One since it was the OfficeScan product. We are currently in the process of upgrading and we are having some issues with the process. We would like a better solution but they are not providing one for us.
The deployment takes between two and two and a half hours.
We handle the deployment for our customers.
This is a mature product that is nice to use.
I would rate this solution an eight out of ten.

