Trend Micro Apex One is very helpful, for our customers.
Trend Micro Apex One provides our clients with threat detection and response. It offers protection against threats.
Trend Micro Apex One is very helpful, for our customers.
Trend Micro Apex One provides our clients with threat detection and response. It offers protection against threats.
Trend Micro Apex One provides our customers with the best endpoint security.
It has the ability to share, which is not available in other products.
The DLP feature is beneficial to handle devices and other important files that cannot be accessed, sent, or shared.
This solution should be more secure, in my opinion.
The security features need improvement.
We are partners with Trend Micro.
We have been providing Trend Micro Apex One for a few years.
There are no issues with the stability of Trend Micro Apex One.
Trend Micro Apex One is a scalable product.
This solution has been provided to 13 or 14 clients.
Technical support is customer friendly.
We offer Trend Micro Endpoint, Apex Central, XCR, EDI, EPP, and their deep security.
We provide endpoint security for the extra server.
We have provided many solutions from Trend Micro.
The initial setup is straightforward.
This solution requires a license. It's an annual subscription.
I would recommend this solution who are interested in endpoint security.
I would rate Trend Micro Apex One a ten out of ten.
We use Trend Micro Apex One for protection against network threats.
The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.
Trend Micro Apex One could improve by having better integration in the future.
I have used Trend Micro Apex One for approximately two months.
The solution is stable.
In my experience, Trend Micro Apex One has been scalable.
We have approximately 5,000 users using this solution.
It was quite easy for us to migrate to Trend Micro Apex One cloud.
We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.
We are using an annual license for this solution.
I would recommend this solution to others.
I rate Trend Micro Apex One a seven out of ten.
We primarily use the solution a SaaS-based service to streamline the setup, as it only requires one agent and not multiple licenses.
We're an integrator. We have a business relationship with the company.
Apex One is a single agent that covers most needs and has a SaaS-based model, so we do not need any in-house set up to host this application. There will be no additional charges for those types of needs in that area.
Product-wise it is perfectly fine. If you compare similar kinds of services from other competitors, you'll find you need to go for multiple licenses and multiple agents with other products. However, with Apex One, it gives one single solution, with just one agent and most of your problems are resolved. It's like a silver bullet.
The solution offers very good machine learning.
The solution is very simple to use and easy to deploy.
The solution is very flexible and works on multiple platforms as well as on servers.
The integration capabilities of the solution could be improved.
In a DLT context, the solution needs more features. The DLT needs to be more fully fleshed out. Trend Micro claims that they are security provider, not the compliance provider, and the DLT is a completely compliance-based solution.
We're an integrator and have been using the solution for a while now.
The solution is very stable. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze on us.
In terms of scalability, it depends on what you mean. Add-on licenses are easy to implement. You can add them at any point in time and if it supports your endpoint machine, it supports other machines as well. It supports your ATM machines and it works on various platforms, including Mac and iOS. You can install it on servers as well. There's quite a lot of flexibility within the product.
Trend Micros has a pretty large customer base. I'm not sure how many people are on the solution currently. I know that a decent number of organizations are using it.
We assist our clients in technical support as needed.
The product's technical support is also fine, as they have a completely channel-based model. In that context, you can buy from your solution provider or reseller. They, like us, will have tech support available. In our case, we have our own engineers who are trained on Trend Micro products. They are good and they're free to use for our clients.
The solution's initial implementation is not difficult or complex. It's easy to deploy and quite straightforward.
We're a system integrator. We implement the solution for our clients.
It is a completely SaaS-based model.
Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license. We'll usually get a three-year subscription.
We're quite familiar and regularly work with Trend Micro products.
The solution is endpoint protection bundled with a couple of more features, with basically a lot of DLT application filtering, et cetera.
We are a system integrator. We offer tech support and help our customers. We sell Trend Micro licenses to companies.
I'd recommend the solution. It's very nice. We've supplied it to many clients with very good results. We haven't received any complaints at all and our agents are satisfied with the solution.
Overall, I'd rank it nine out of ten.
I am using it for our test proposal for our proof of concept. I am using its latest version.
Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features.
Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service.
It is scalable.
It was great.
Its initial setup was straightforward.
Its pricing should be improved.
I would recommend it for some infrastructure. I would rate Trend Micro Apex One a seven out of 10.
We primarily use the solution as an antivirus. It protects our organization.
As a specialist and price management console, it's easy to manage.
There is excellent multi-layer protection offered by the product. There are multiple layers of behavior monitoring, process monitoring, et cetera. The multi-layer aspect is actually one of the main reasons we chose this particular solution.
The initial setup is pretty straightforward.
We've found the stability to be very good.
We have found that this product is a bit heavy on the endpoints. This seems to be largely the fault of multiple processing on the identity side. If they could improve this identity protection on the endpoint so that it could take up fewer resources on the machines, it would be a marked improvement.
We have had one problem. When we go to use corporate licenses, we'd like to have the ability to distribute them all over the globe. However, they work under a SAS model, and not all entities can use the SAS model. They are bound by one license key with one setup. If they had three to five SAS models linked to one key, it would be much better.
I've been using the solution for the past five years now. It's been a while.
The stability is very good. Basically, it's the latest version of OfficeScan. There aren't too many differences and the stability in both cases was good. It doesn't crash or freeze. There are no bugs or glitches. It's quite reliable.
In terms of scalability, we've discovered that it is easy to scale. You basically just need to add the licenses and the console. If a company needs to expand the solution, it won't have any issues.
The initial setup was not complex at all. It was easy and very straightforward. We recently migrated from OfficeScan to Apex One, and it was a very simple process overall.
The pricing, as compared to other options, is a bit higher. However, they're offering with single license multiple applications. With this product, you get things like application control, vulnerability control, et cetera. They have added more benefits. You may pay more, however, you also get more. Altogether, it's a rather reasonable offer.
We are just a customer. We don't have a business relationship with the organization.
In general, I would rate the solution at a seven out of ten. It's okay. We've mostly been happy with it.
This product basically a traditional antivirus system. Similar to McAfee and Symantec, Trend Micro, is based on traditional antiviruses. They have made improvements on some things, however, at the enterprise level, we know that these days we need a second layer of protection, specifically for malware. That is why we are using two solutions - Trend Micro plus Cisco AMP. AMP is specific to malware protection. Trend Micro handles the traditional antivirus side. It's very difficult to trust just one solution these days. We need to make sure we cover all the protection layers.
Trend Micro claims that basically, Apex One is an enterprise level solution. We have been using last five years, and, so far, we haven't experienced any problems. Therefore, it's safe to say that we can recommend a product like this to other mid-level or small enterprises.
We use this product as our antivirus solution.
The most valuable feature is the antivirus. We don't use any of the other features.
For Trend Micro in general, I would like to see better technical responses.
We had a few issues with the former product (Office Scan - this is not an EDR product). We did not get any useful answer from technical support. As a conesquence, there is room for improvement as it comes to our future use of Apex One - let's see how this will evolve.
We are currently testing Apex One, formerly known as OfficeScan which we had been using during the last 6 years.
This is a stable product.
Apex One is scalable.
From what I can tell, the technical support is non-existent. I sent questions about search behavior a couple of times and didn't get any answer.
I have worked with Kaspersky in the past. The setup is very different from what we have now and it is difficult to compare, but I think that Kaspersky is a better product.
In the Kaspersky deployment, the company had a lot of sites and edge-caching was needed to distribute videos.
The deployment took place before I joined the company.
The price is reasonable.
I would rate this solution a six out of ten.
The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked. Also, the virus and malware attempts that were trying to attack the computer storage and stuff like that so the console is pretty intuitive, it's pretty user friendly.
Managing the clients themselves, if, for example, I want to have different sites and laws. It's pretty easy to manage the clients and also to move them to different containers. The migration process itself is really easy from office scanning G to Apex One. It's just a few clicks to migrate the clients so the management is pretty good.
It works okay. The management console itself looks pretty much like the regular Office Mechanics.
We are looking into different solutions, like SentinelOne and Sophos. We might continue with Apex One, it also depends on budget and pricing.
We enabled it a few months ago, but we only moved five to six clients from the office scan from the regular and point protection to Apex One. So far, it has actually resolved as one of the bugs that we had because the regular office scan, a client agent was causing some Windows problems. A lot of Windows systems were crashing, having blue screens. We didn't know what the message share or message said. We tried to analyze it and stuff like that. Eventually, we found out that it was actually because of the OfficeScan agent, the regular agent, and after moving them to Apex One, the blue screens had stopped. This was a good improvement.
We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients.
It's stable.
We're actually a very small team, currently, we're down to three. IT and infrastructure people deal with all of the network issues and all of the management of the systems for our IT systems and products. One guy does help desk and another person and I were managing the systems. It's actually down to two people to manage all of the other stuff like that.
We use it on a daily basis, Monitoring is part of our daily monitoring and schedule. We're going from our different systems, more critical stuff in the morning, for a few hours and then we get to our later tasks and stuff like that.
We offer support to the vendor directly. They were at our site two times already during the negotiation with the management.
Based on the latest experience with technical support which was moving from migrating from the IMSDA to the DDI, it was actually pretty good. There was one support guy that worked with over the phone and everything is remote of course and after about two or three hours, all of it was running in production with the new system.
We previously used Symantec. I was mainly dealing with the end point, installing, and uninstalling it and solving different issues that were involved or problems that were involved due to the Symantec endpoint client, but besides that, I wasn't managing the system.
The main difference between the two is the heaviness that was edited with Symantec on the endpoint client itself and into the client. The agent is pretty heavy on the resources sometimes, the memory specialists and we feel that with Trend, the product is more light on the station, and doesn't consume a lot of resources. That's I think the main issue.
The initial setup was straightforward. We did the migration ourselves.
As a current user of Trend Micro, I would recommend it, it does the job. It works fine and usually stops different virus attempts. The management is really good, you can see everything on the dashboard. If someone downloads some kind of infected file or some malicious file, we can see it and it usually gets blocked automatically.
I would rate Apex One an eight out of ten.
In the next release, I would like to have the ability that if something happens, then we have a record of what exactly has occurred on the station, how it started and how it evolved and eventually, in case something bad happened, something malicious gets through and it wasn't recognized in the signatures and the station got infected so that we can later come and analyze and investigate it and see what exactly happened and learn from it actually for the next time.
We use the latest version.
The solution handles all the necessary functions. These include machine learning, which is quite useful. The updates are constantly serviced and, as the solution is stable, it is updated daily.
The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us.
I have been using Trend Micro Apex one for a couple of years.
The solution is stable and integrated into the system quite well.
The solution is scalable and its deployment varies with the server and license.
The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us.
From the manager's vantage point, the solution has a straightforward setup for the user. It's quite easy.
The time the deployment takes is minimal, this process varying with the agent involved.
The installation can be done remotely. There are many options available, including dedicated tools for the deployment.
There are only two or three people needed for the deployment who are referred by the end user. They consist of managers, manager segments and engineers.
Our organization did not evaluate another solution prior to going with Trend Micro Apex One.
We are talking about the smart scan, office scan.
The solution is integrated in the system quite well.
There are around 400 users making use of the solution in our organization.
I would, indeed, recommend the solution to others.
Trend Micro Apex One constantly provides us with updates and affords the systems good protection, so I rate it as a ten out of ten.