Sr. Manager - Solution Architect at a tech services company with 501-1,000 employees
Real User
Easy to set up and use, and it is simple to manage
Pros and Cons
  • "The initial setup is very easy."
  • "No product can ever be rated a ten out of ten. They are always improving on one aspect or another."

What is our primary use case?

We are not using this solution. We are, the system integrator who are providing solutions to our clients. We have been selling this product.

What is most valuable?

I like the simplicity of management and the ease of use.

From a technical perspective, this is a good product.

What needs improvement?

No product can ever be rated a ten out of ten. They are always improving on one aspect or another.

For how long have I used the solution?

I have been selling Trend Micro Apex One for two years.

Buyer's Guide
Trend Micro Apex One
April 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the scalability of the solution?

We have large enterprise customers as well as smaller companies.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

When compared with other solutions, the price could be better.

What other advice do I have?

We are selling this product. We would definitely recommend this solution to others who are interested in using it.

I would rate Trend Micro Apex One an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Engineer at a tech services company with 51-200 employees
Real User
Excellent application control, vulnerability protection, and behavior monitoring
Pros and Cons
  • "Offers great application control, vulnerability protection, and behavior monitoring."
  • "Lacking features, not yet fully mature."

What is our primary use case?

I'm a security engineer and we are partners with Trend Micro.

What is most valuable?

This is a very good product for our customers. I use the application control, vulnerability protection, and behavior monitoring which are all great features. 

What needs improvement?

The main issue of the product is that it's lacking features and in that sense it's not a fully mature product.  There is currently no global exclusion list available and some features are not available. I think this will improve in the future.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

This is a simple product and the initial setup is straightforward. We have installed it in over 15 companies. Deployment usually takes around two hours and involves two or three staff. 

What other advice do I have?

I would recommend this solution and rate it a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Trend Micro Apex One
April 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
it_user933648 - PeerSpot reviewer
IT Manager with 1-10 employees
Real User
The scalability is perfect. It did not combat a recent malware breach.
Pros and Cons
  • "The scalability is perfect."
  • "Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."

What is most valuable?

There is nothing valuable about this product.

What needs improvement?

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

The scalability is perfect. It has an LDAP view.

How is customer service and technical support?

The tech support is OK.

Which other solutions did I evaluate?

We looked at Symantec.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4431 - PeerSpot reviewer
IT Administrator at a tech services company with 1,001-5,000 employees
Real User
Overall, it's a good enterprise anti-virus solution and I already recommended Officescan to my colleagues

Valuable Features:

Below are the reasons why our company chose Officescan: - The server part is easy to install, just follow the wizard and you are done. - You can monitor all of your machines using a user-friendly web console. - It also displays computers that do not have any anti-virus installed. - You can install officescan on any windows and mac OS. - For mass installation, you can use a login script, group policy and the web console. - You can even create a standalone executable for remote computers. - If the client fails to get the update from the local server, clients automatically gets the update from the Trend cloud server.

Room for Improvement:

- I don't like the firewall feature, it adds itself to the NIC card of the machine and when you try to remove it, the client loses internet capability. You will need to uninstall the program to get the internet working again. - It does not work for Linux OS

Other Advice:

We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process. The best part is that it protects windows servers, windows workstations and Mac OSx.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Micro Apex One Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Trend Micro Apex One Report and get advice and tips from experienced pros sharing their opinions.