Trend Micro Apex One Reviews

We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.

The solution is very easy to use.

The product has proven to be very flexible over the years that we have had it.

The stability has been very good so far. It's reliable.

We've found the initial setup to be quite straightforward. 

I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.

The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases. 

I've been using the solution for about five years or so. It's been a while.

The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.

We have around 2,000 users on the solution right now.

Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us. 

The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.

A full deployment only takes three to five days, and therefore isn't too time intensive in general.

We have three staff members that can handle deployment and maintenance responsibilities.

We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.

We're systems integrators. 

We're using the latest version of the solution right now.

Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.

I'd recommend the solution to other users and companies.

The most valuable feature is that it's normal, and not for a specific server.

Trend Micro is a basic solution, but the problem is that it is more exclusive.

There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.

There are some features that are not available in OfficeScan. For example, IBS.

In the next release, I would like to see IBS included in OfficeScan.

I have been working with OfficeScan for more than two years.

We are using version 11.

It's a stable solution and to date, we have not had any issues.

OfficeScan is scalable, we have not experienced any issues.

Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.

We contact our local partner, who is responsible for the setup and deployment.

I would rate OfficeScan a five out of ten.

We basically use the solution for endpoint security.

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

Occasionally, the system may be a bit slow.

I've been using the solution for about two years at this point. It hasn't been too long.

The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.

The solution is quite scalable. It's easy for a company to expand it out if they need to.

Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

We use it for the security of our products.

The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

We have been using Trend Micro Apex One about a year. I think it is the latest version.

We don't have any issue with stability.

The scalability is good. You can do it for almost 100 endpoints.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.

The product offers almost all of the features the client expects from such a solution. What they have in the product should work fine without it affecting the system performance.

Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.

Trend Micro needs to include the OfficeScan application control and protection all in one agent. That application control is not properly working, it is affecting the system performance. When we enable that particular functionality, it doesn't load on the machine. We need improvement on that side of it.

I haven't received any feedback in regards to technical support.

I have previously worked with Symantec. Since we are a reseller we work with all three of these products. 

Licensing costs happen on a yearly basis. The costing is average. They're not the most expensive solution, but they aren't cheap either. There aren't any other costs beyond the yearly licensing fee.

We are a reseller so we recommend the product to our clients.

We work with the public cloud deployment model with Trend Micro as the provider of the cloud.

I would rate the solution 7.5 out of ten.

We use it for protecting our endpoints. Both Apex One and Worry-Free Services are cloud-based services.

It has been detecting the management activities and quarantining them so that the continuity of our business is maintained. We had a ransomware attack, and Trend Micro was there to stop the attack, and we are still in business.

Its ability to detect ransomware and malware is the most valuable. Its protection is also good.

The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud.

Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution.

They should also insert sandbox analysis in Apex One.

I have been using this solution for more than a year.

It has good stability.

Its scalability is good. We can scale it. We just need the licenses. In my company, we have 20 users, but we have also deployed it for our clients. We have plans to sell it more to our clients.

It is scalable for on-premises versions, but we need to do a few things to our database. For on-premises versions, we need to improve server performance as well.

Technical support should be improved. It is not as good as the other products. We had to generate a report on one of the attacks that happened, and they weren't much responsive.

The cloud services are straightforward, but the on-premises version of Apex One is not straightforward. It is a complex installation of Apex One.

The deployment duration varies. We have to first prepare all the prerequisites, which takes a lot of time. Overall, the installation takes up to two days. For a large enterprise, the deployment would take one to two days. 

We are an integrator, so we implemented it ourselves.

Its pricing was good. It is very competitive with all the other vendors.

I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons. 

I would rate Trend Micro Apex One an eight out of ten.

We are system integrators and we work with many different products.

We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.

Our customers are using this solution for endpoint protection.

Trend Micro is very good.

The performance is good and the control is user-friendly.

When comparing to other products, the console is much more user-friendly, and it's easy to implement.

We have received many complaints about how slow the system is on the first day of implementation.

When implementing and you don't have a third-party tool, it can be difficult. Most people are working from home and using their own network to connect to the local office, so implementing these authorities can be challenging.

I have been using Trend Micro Apex One for more than two years.

There are no issues with stability.

It's a scalable solution.

Our customers are large companies with more than 5,000 users.

Customer support is excellent. They respond very quickly.

We have faced some issues with McAfee.

The features in Sophos are very good and the detection capability is excellent.

It's very easy to implement.

Depending on the customer's environment and the features they are using, it can take two to three people to maintain and manage.

If they are using the device's central application to control everything at once for more than 2,000 users then a single person can't handle all of the modules. This would then require more people for maintenance.

The price is very good compared to other products.

I would definitely recommend Trend Micro, especially if they have a low budget.

If they have a larger budget then I could suggest Sophos, which is also a very good product.

It is all dependant on the customer's budget.

I would rate this solution an eight out of ten.

I've done migration before from the cloud to Apex One on-prem, configured the security settings, and installed the agent on the client's endpoints. I've helped customers migrate from Apex One on-prem to Apex One Vision One in other projects. Also, I've set up Apex One Central to manage them all. 

It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive.

I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents.

I've been using Apex One for almost six months. The company was using it for a while before I join it.

Apex One is scalable. 

Trend Micro support is generally more helpful than the support for other solutions, 

Apex One is easier to install Kaspersky than other solutions.

There are licenses for Apex One's individual security features, so it depends on what the customer needs. But in general, Trend Micro is cheap, and many customers require it.

I rate Apex One eight out of 10. I recommend it. It is more generic than Kaspersky, and I would say it's more effective than most competing solutions.