CEO at Bi Solutions S.A
Reseller
An interactive data visualization software with an important visual analytics feature
Pros and Cons
  • "The most important feature in Tableau is visual analytics."
  • "The price could be better."

What is our primary use case?

We use it for our customers in retail, healthcare, and manufacturing who need analytics. I'm doing use-cases like this a lot.

How has it helped my organization?

We have a customer who is an automation company, and we use Tableau for optimizing the inventory in the warehouses.

What is most valuable?

Tableau's easy to use, and easy to deploy. It has a good user interface. The most important feature in Tableau is visual analytics. The maps and geographical analytics are important for implementation. It's also easy to develop and work with historical data. It also makes it easy to create a culture within the organization.

What needs improvement?

The price could be better. The overall scalability can also be improved. I would like to see more machine learning components to do predictive analytics. It should be simple for our customers to use. Tableau should include an automated machine learning feature in the next release.

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Tableau
April 2024
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For how long have I used the solution?

I've been using Tableau for about nine years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Tableau is scalable, but the overall scalability can be improved to accommodate large volumes of data.

How was the initial setup?

The initial setup was easy. The time it takes to deploy depends on the company size. For example, one day, four days, or maybe even two weeks. It depends on the company and the data they have. It takes about three people to implement and maintain this product.

What's my experience with pricing, setup cost, and licensing?

Pricing could be better. I believe they should offer better pricing for deployment in small to mid-sized companies. Tableau needs to change the pricing model and offer a monthly option. This is the principal benefit their competitors offer. If companies can pay month-to-month, it would provide more opportunities for them.

Which other solutions did I evaluate?

Our customers often evaluate competitors like Microsoft BI and Qlik Sense. These products are deployed everywhere, in the cloud and on-premise. Tableau loses to the competition because of price.

What other advice do I have?

I would recommend Tableau to new users. This is a great tool.

On a scale from one to ten, I would give Tableau a ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user811167 - PeerSpot reviewer
SVP Technology at Tesco
Real User
The most valuable feature is the 3D charting, though they need to improve the bar chart position and width
Pros and Cons
  • "The most valuable feature is the 3D charting."
  • "They need to improve the bar chart position and width."

What is our primary use case?

We use it for dashboard designing.

How has it helped my organization?

It has improved our organizational departments, like sales, HR, etc.

What is most valuable?

The most valuable feature is the 3D charting.

What needs improvement?

They need to improve the bar chart position and width.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,157 professionals have used our research since 2012.
PeerSpot user
Manager, Business Intelligence at a tech services company with 10,001+ employees
Real User
You can drag and drop dimensions and measures in the view.

What is most valuable?

The most valuable feature in Tableau Desktop developer version is the drag and drop feature of dimensions & measures in the view. Parameters and action filters are also great.

How has it helped my organization?

Me and my team work extensively on geo-spatial data, wherein we are supposed to deal with shape files and state/city/pincode boundaries. Tableau also provides a feature to make custom geographic shapes, which helped us in delivering a wide range of solutions. 

What needs improvement?

I would love to see dynamic parameter values & radial distance recognition on other WMS maps.

For how long have I used the solution?

I have been using Tableau Desktop and Tableau Server for four years now.

What was my experience with deployment of the solution?

I have not encountered any deployment issues. Deployment is really easy and simple until and unless you get your hands on the Server-Worker Configuration setup. That is a bit tricky.

What do I think about the stability of the solution?

It is super stable. No issues whatsoever.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

Which solution did I use previously and why did I switch?

I used QlikView but switched; the UI was not that great.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

I implemented Tableau Desktop & Server all by myself in my organisation.

What was our ROI?

ROI shows when you hear 'Wow' from your clients every time you deliver a dashboard or a report. They always come back with new projects and greater expectations.

What's my experience with pricing, setup cost, and licensing?

The price is perfect, as the ROI is superb.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user189564 - PeerSpot reviewer
it_user189564Account Manager at a computer software company with 1,001-5,000 employees
Real User

No disrespect intended, but total waste of your time comparing QlikView to Tableau. I recommend that you do your homework next time and review Qlik Sense along side Tableau.

PeerSpot user
Partner at a tech services company
Consultant
Selecting an option in one widget automatically filters the other widgets in a dashboard.

What is most valuable?

  • Easy to connect to random sources of info. In my case, to MySQL + Google Analytics + an Excel file with Facebook Insights in one case, and another MySQL + PostgreSQL in another case.
  • Easy to build with drag & drop even for a rookie like me.
  • Fancy graphics in the end result. This is important when I use it during a demo in front of potential customers.
  • Interactive filters. A selected option in one widget can filter automatically the other widgets that are used in a dashboard. This is awesome!
  • A wide range of customisations.

How has it helped my organization?

In less than 3-4 hours, I started from a pure installation on my Mac and succeeded in investigating a trip of a vehicle recorded in our records and had created a visualisation of that trip on a map.

That was used to prove a hypothesis that we can find answers to various questions about our vehicles without needing to wait for developers to handle the custom specific case.

What needs improvement?

I need to be able to combine in a worksheet from different sources because the insights could be much more powerful. It is possible that the product can do this now, but it was not easily found.

An option to interrupt the process of loading of external data (like from Google Analytics) would be helpful. A few times, I had issues with interruption of the initial data loading process, when it took longer than the expected.

For how long have I used the solution?

I have been using it for a month.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. This is my first time with this. I did a lot of research into the final result of my BI work.

How was the initial setup?

Initial setup was pretty straightforward!

What about the implementation team?

It was an in-house implementation. Pretty easy.

What's my experience with pricing, setup cost, and licensing?

If the price was cheaper, then my rating could have been a perfect 10 ;)

What other advice do I have?

If you are looking regularly for answers that are hidden inside your data - like 3-4 times in a week - then it is undoubtedly more valuable to take a shot with a BI solution (even if you don’t use Tableau). The speed; the deadlock dependency on your R&D resources leads to a loss of time. Tableau gave me the freedom to experiment with the hypothesis that I had.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Industry Analyst at a construction company
Vendor
Workbooks are easy to export and share without additional cost.

Valuable Features

  • Flexibility: It's able to connect to any data source.
  • Reliability: So far, no major issue seen with the tool. It never crashes, even with huge amounts of data to handle.
  • Easy to use: I can create and modify dashboards, workbook or stories easily
  • Easy to share: Even without the online version, workbooks are easy to export and share without any additional cost.
  • Easy to maintain: Once the workbooks are set up, updating them is quick and easy.

Improvements to My Organization

  • More data-driven decisions. Thanks to its way of presenting data and its ability to handle a huge amount of data, it helps the organization see data in a different, and more visual, way.
  • Reduction of non-value-added tasks due to maintenance.
  • Possibility of sending out new customized reports in a quick and reliable way, so specific issues can be addressed.

Room for Improvement

  • Improved predictive analytics. This part is still a bit missing and it'd be useful for the companies.
  • More advanced built-in statistical tools. Still a bit rough on defining trends.
  • More flexible "storyboard" worksheet implementation. For instance, having a summary where you can define the filters and worksheets in the storyboard, without having to define it sheet by sheet.
  • More easily customizable fonts and formatting. Today, it still requires some time. It would be great to implement a "copy format" function.

Use of Solution

I have used it for two-and-a-half years.

Deployment Issues

So far, I have not encountered any deployment, stability or scalability issues.

Customer Service and Technical Support

Some consultants are keeping track of us and I would say they are doing a good job. Technical support through Tableau’s online forum might not be sufficient sometimes but somehow, I've always managed to overcome issues without calling support.

Initial Setup

Initial setup was straightforward; no issues.

Implementation Team

In-house implementation; the process is smooth and easy.

ROI

ROI is difficult to calculate.

Other Solutions Considered

We evaluated Lumira and QlikView. Tableau is more flexible and reliable, and it has no additional cost for sharing reports.

Other Advice

It's a great visualization tool, but not only that: It simplifies implementing new reports and maintaining them, combining a great way of looking at data with flexibility never seen in other tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user125886 - PeerSpot reviewer
VP Strategy, Global Delivery & Operations at a tech services company with 501-1,000 employees
Real User
End users do not require BI developers for ad-hoc reports. It would help to be able to add custom code to the dashboard.

What is most valuable?

  • Valuable to use smaller data sets
  • Automatic Extract Creation
  • Replace on publish data sources
  • Online sync client
  • Progressive-loading dashboards.
  • Parameter to pass an initial SQL dynamically
  • Combine multiple sets with union
  • Subscribe and schedule the reports to receive email on data snapshot
  • Ad-hoc reports and ease of use for the end user
  • Reduces development effort
  • Easy maintenance
  • Security with role-based access and in line with Active Directory and SSO
  • Alerts and scheduling
  • Heat maps, geographical charts, 3D charts, drill down/drill up, drill through, cascading effects, and multi-dimensional and canned reports all in one tool
  • Embedding into Microsoft SharePoint

How has it helped my organization?

  • The end users need not depend on the regular BI developers for certain quick and ad-hoc reports.
  • Generic avoidance of sharing the emails with an embedded Excel etc
  • Can be accessed from multiple smart devices
  • Snapshot facility to the end user for analysis
  • Effective visuals

What needs improvement?

  • Facility to add custom code to the dashboard will be helpful.
  • Custom SQL feature is not working as expected from the performance perspective. Irrelevant of the SQL, the engine executes for everything available.
  • Archive historical data using extracts
  • MeasureName filter can’t be shared across multiple sheets in a dashboard.
  • Cascading with relative has restrictions over the worksheets in a dashboard.
  • Multiple selection in parameters
  • Formatting option for individual filter is not available.
  • Using HiveServer2 connector is a big challenge to pull, even with smaller data sets. Not sure if that has been improved with Spark Thrift server connector.
  • Not much support for Hadoop / Hive as the backend in the market, connectivity issues not limited to the drivers.
  • Few complex report requirements (for dashboards) could not be achieved with better performance (e.g. Dynamic Parameters).
  • Reverse engineering from the front end report is not that impressive.
  • For massive volumes of data, the performance acutely degrades.
  • Permitting external users with no SSO is still a concern.
  • Server support on Linux is lacking.
  • Caps on report scheduling

For how long have I used the solution?

I have been using this solution for more than three years.

What was my experience with deployment of the solution?

TDS deployment will not encourage editing after the deployment.
With the TDS deployment, a few of the formats are lost. So far, this is not a serious issue.

How are customer service and technical support?

Approached from the client side, waiting time is reasonable high.

Which solution did I use previously and why did I switch?

I previously used MicroStrategy, QlikView, SQL Server Reporting Services, SQL Server Analysis Services, Panorama, SAP BusinessObjects, and in-house Java-based reports.

The reasons I chose this product were: ease of doing things, faster performance, and it is an all-in-one tool.

How was the initial setup?

Comparatively, basic setup is not a hard task.

What's my experience with pricing, setup cost, and licensing?

Our use case is met, but the pricing is still a matter of concern.

What other advice do I have?

It is a nice visual and high performance all-in-one BI tool which is becoming more popular with its ease of use and user-friendly features, effective visuals and apt major functionalities of BI.

However, it depends on one’s requirements and budget to balance the need.

We would recommend using it for mid-size datasets to visualize near real-time data, as there is no control over the execution model.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company has a partnership agreement with the vendor.
PeerSpot user
it_user228606 - PeerSpot reviewer
it_user228606Technical Specialist at a tech services company with 5,001-10,000 employees
Consultant

Nice review ..

it_user243885 - PeerSpot reviewer
Business Intelligence Analyst at a healthcare company with 501-1,000 employees
Vendor
It is a very powerful tool, but there is not enough control over the order in which filters and sorts are applied.

What is most valuable?

  • It is very powerful
  • Flexibility

What needs improvement?

Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.

For how long have I used the solution?

I've used it for seven months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support

Which solution did I use previously and why did I switch?

No previous solution was used in this company, but I do have experience of Domo.

How was the initial setup?

It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.

Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all

What about the implementation team?

I implemented it myself.

What other advice do I have?

Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user73488 - PeerSpot reviewer
it_user73488Managing Member at Christina M. Durta, CPA, LLC
Vendor

I just used Tableau Public for the first time on a community project. I don't know anything about Domo. How are the features compared to Tableau? How about cost? My main problem with using Tableau for consulting is the step price per user to view the online reports. I don't fully understand the difference between Tableau Online and Tableau Reader. Thank you.

See all 2 comments
Educator at a university with 51-200 employees
Real User
Automatically shows charts for the related data that I choose
Pros and Cons
  • "Tableau will automatically show charts for the related data that I choose making it very easy to use."
  • "In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI."

What is our primary use case?

I use Tableau for the ability to use the sheets/histories, dashboards, and various charts (some with GPS locations). I am also able to publish reports to my own server.

What is most valuable?

Tableau will automatically show charts for the related data that I choose, making it very easy to use.

What needs improvement?

In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI.

I also think that the trial period should be extended. It is currently only twenty-one days which is a short amount of time to get acquainted with the solution.

Which other solutions did I evaluate?

We looked at Power BI and realized that would would need some experience to use this solution since it will not automatically pair a chart with the data that it is related to.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.