ONUR ÇALISKAN - PeerSpot reviewer
Managing Partner at INFOLOJIK
Real User
Top 5
Useful for dashboards and has a great visualization component
Pros and Cons
  • "I like the visualization component."
  • "The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet."

What is our primary use case?

We use the solution for the dashboard and visualization. We are a consultant company with 20 employees.

The solution is deployed on-prem. I am using the latest version.

What is most valuable?

I like the visualization component. 

What needs improvement?

The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet. It would be nice to have new workaround solutions and other options. Every customer has different expectations, so sometimes it's hard to find the right solution.

For how long have I used the solution?

I have been using Tableau for 15 years.

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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The setup is straightforward. It took about a week to install. For deployment and maintenance, we used two team leads.

What's my experience with pricing, setup cost, and licensing?

This license is on a yearly basis.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Presidente at EDR
Real User
The interface is good, it is user-friendly, and it integrates well.
Pros and Cons
  • "It is very easy to implement and to use."
  • "A strict security measure is needed. I believe it is weak in terms of security."

What is our primary use case?

We are not resellers, we are developing in Tableau, and we are implementers.

What is most valuable?

It is very simple to use for the end-user. It is user-friendly.

It integrates well.

The interface is good.

It is very easy to implement and to use.

What needs improvement?

A strict security measure is needed. I believe it is weak in terms of security.

For how long have I used the solution?

We have been using Tableau for three years.

What do I think about the stability of the solution?

Tableau is a stable solution.

What do I think about the scalability of the solution?

The scalability is great.

We have ten users in our organization.

Which solution did I use previously and why did I switch?

We are also experienced in using Oracle OBIEE. We have the same application ruling in both technologies.

How was the initial setup?

We have no issues with the configuration.

We need two people to deploy and maintain the system.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Licensing fees are paid on a yearly basis. 

The licensing is by addition, we currently have an administrator and the viewer.

What other advice do I have?

Yes, I would recommend this solution to others who are considering using it.

I would rate Tableau, a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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April 2024
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Delivery Lead at UST
Real User
Mature, easy to use, and connecting to OBIEE works well
Pros and Cons
  • "It's intuitive and highly mature"
  • "The customization in the front end is a bit difficult."

What is our primary use case?

I am a developer and I provide solutions to end-users using Tableau.

What is most valuable?

It's intuitive and highly mature.

I use OBIEE, which is in Tableau. It is much easier than in other tools and it is easier to bring up the data insights.

What needs improvement?

The customization in the front end is a bit difficult. If they provide any utility or UI feature, where a user can do their own customization it would be great.

I would like to see an option to customize your own reports. Not being able to customize is a pain point for the developers.

For how long have I used the solution?

I have been using Tableau for six years.

How are customer service and technical support?

Technical support is good, but they could use some improvement. I would rate the technical support an eight out of ten.

There can be some delays in resolving issues because of the difference in time zones. The need to come with a way to match the time zones.

What other advice do I have?

I would recommend this solution to others but it would depend on their use cases.

I would rate Tableau a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal Partner at a tech consulting company with 51-200 employees
Real User
Good support, informative dashboards and reporting
Pros and Cons
  • "The most valuable part of the solution is the general dashboard features."
  • "With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved."

What is our primary use case?

The dashboards give us metrics around the sales of our company. Most are sales reports to let us know how we're doing across different account managers, as well as how we're doing according to our forecast and plan.

What is most valuable?

The most valuable part of the solution is the general dashboard features. We schedule the dashboards to be refreshed and re-calculated, so they're not live connections but cached dashboards.

What needs improvement?

With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved.

The security can be improved.

For how long have I used the solution?

We have been using Tableau across the enterprise for approximately seven years.

What do I think about the stability of the solution?

We don't have any complaints about stability.

What do I think about the scalability of the solution?

Scalability-wise, Tableau has met all of our needs. Across the organization as a whole, we probably have more than 1,000 users. There are probably 50 power users, who create their own dashboards and reports.

The consumers are sales executives, senior management, C-level, and HR. There are a lot of job categories that use the reports.

How are customer service and technical support?

The technical support has been pretty good and we haven't had any major complaints about it.

Which solution did I use previously and why did I switch?

We are currently using MicroStrategy along with Tableau. We began with MicroStrategy, and all of our reports were on it. We had been using it for about 15 years. Tableau is much easier to develop in, so with MicroStrategy, you needed more of an architect to manage the metadata. Because Tableau is a lot simpler to implement, we've been able to train people to do their own reports, so it's much better from a self-service perspective.

Security-wise, Tableau is not as robust as MicroStrategy.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We initially had a third-party vendor come in and help us with the setup. They led that effort, but since then, we've managed the environments ourselves.

We have an in-house team that takes care of maintenance.

What's my experience with pricing, setup cost, and licensing?

Tableau is not as cost-effective as Microsoft BI.

Which other solutions did I evaluate?

We are thinking about switching to Microsoft Power BI from MicroStrategy and Tableau. Cost is a factor that is driving us toward the Microsoft solution.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user984828 - PeerSpot reviewer
ACS/OPS at Delta Air Lines, Inc.
Real User
We are able to create reports that are more helpful to our front-line employees

What is our primary use case?

I use this program to visualize the data sets from front-line employees. Primarily, the tool is used for visualizing data. 

How has it helped my organization?

We are able to create reports that are more helpful to our front-line employees. They are able to implement decisions much faster.

What is most valuable?

The friendliness and easy way of using the platform. I think that as a new user it is easy to learn, and really easy and quick to try and learn from mistakes.

What needs improvement?

Their training. I've been looking for ways in which we can start training more people to it, and it has shown that other platforms have more access to training than Tableau. 

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Pre-Sales Technical Consultant at a tech services company with 10,001+ employees
Consultant
Leaderboard
Active Online Community Provides Guidance, Decreasing Learning Curve

What is most valuable?

The drag and drop in development, design and usage; the Show Wizard feature.

How has it helped my organization?

As a BI and data visualization enthusiast and provider, I have compared Tableau against other BI and data visualization tools. It provides tremendous ease of use and a shorter learning curve when compared to the rest. Provides astonishing visualizations as well.

What needs improvement?

The user interface and ease of use requires a bit of a learning curve to pick up. No drag and drop functionality at the development stage, unlike its competitors.

The data preparation is quite good but not as powerful as the one I use or would recommend for data manipulation and cleansing as well. Tableau seems to focus on the data visualization end and provides, or has partnered with, some other software for data preparation.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

None at the moment.

What do I think about the scalability of the solution?

Tableau, as noted above, does not provide much in terms of data preparation. Handling of large volumes of data sometimes does not work well with this all-in-one purpose tool making it less ideal for business users.

How are customer service and technical support?

The Tableau online community is rich and vibrant and provides quick guidance on getting started with the basic use of Tableau.

Which solution did I use previously and why did I switch?

None.

How was the initial setup?

The initial setup is pretty straightforward for personal use, except when looking at deploying on local premises. Doing so entails some configuration during the installation process.

What's my experience with pricing, setup cost, and licensing?

Tableau pricing and licensing is on the high side for a small company, but it’s competitive among its peers. They offer a monthly subscription for their cloud service.

Which other solutions did I evaluate?

As a consultant in the area of Business Intelligence and data analytics, I have personally evaluated BI tools such as QlikView, Qlik Sense, Power BI and MicroStrategy.

What other advice do I have?

Invest in the memory and RAM of the PC or server you intend to use with Tableau. Though most database sources are available for connection, you should still ensure you have all the necessary resources and connectors installed for proprietary databases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user720510 - PeerSpot reviewer
Consulting Head
Vendor
Provides Many Alternatives For Presenting And Understanding A Business​

What is most valuable?

Fluent expressions are beautiful. It provides many alternatives to present and understand business.

How has it helped my organization?

I have been in many project manager roles in BI system development, and I have experience with most BI tools during the last 20 years. In most cases, I had to use web development to cover areas the BI tools couldn't handle. But Tableau can solve most of my customers' requests with fluent alternatives.

What needs improvement?

All area where business insight is needed. Also, I would like to see improvement in server capacities.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent. When I or my customers had questions, Tableau customer support addressed the issues quickly, and in the local Korean language.

Which solution did I use previously and why did I switch?

I have experience with other BI solutions, but all of them had many limitations with respect to all my customers' requests. But Tableau is able to handle them.

How was the initial setup?

Very simple and easy.

What's my experience with pricing, setup cost, and licensing?

Tableau is very good as a starting point for a BI system and environment with relatively low cost. But it's not easy to expand to enterprise level because there is no discount pricing strategy.

Some customers choose Tableau for small systems, but they choose other solutions for enterprise requirements, to reduce costs, even though they know Tableau is a better product.

Which other solutions did I evaluate?

No.

What other advice do I have?

It's very easy and an excellent solution. Even though this solution is, in my opinion, the best BI solution in the world, they are continuously developing their product, improving with every upgrade (and even with the minor upgrades).

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Consultant at a financial services firm with 5,001-10,000 employees
Real User
Easily the most user-friendly (particularly for non-technical users) BI Tool I’ve ever used.

What is most valuable?

Extraordinary ease of use, easier to use than any competitor product I’ve used in 15 years or so I’ve worked on MI/BI.

Since I originally wrote this, I have found the mapping on Tableau has been extremely useful and easy to use, particularly that it includes very good geocoding for the UK. In terms of the UK, the support and community here is also exceptional and I know that I don't have to trawl through sites endlessly to find solutions, the community is one of the strongest I've seen thus far in BI

How has it helped my organization?

Speed of data discovery and accelerated our ability to remodel our data and improve our existing ETL processes.

What needs improvement?

Expansion of number of visualisations, as well as potential for straight to dashboard function, rather than design individual visualisation – these are, however, genuinely not priority to amend.

Having used another software for a reasonable period of time, I wonder about the chances of incorporating other languages, such as d3.js in future releases (NB I'm still using 8.3)

For how long have I used the solution?

~3 years

What was my experience with deployment of the solution?

This was a Proof of Concept rather than full roll-out.

What do I think about the stability of the solution?

No, but important to note it was PoC.

What do I think about the scalability of the solution?

No, but important to note it was PoC.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Exceptional, probably the best user community I’ve ever seen in nearly 15 years of working in MI/BI/Analytical roles.

Which solution did I use previously and why did I switch?

Currently use an alternative provider, looking to switch to a newer more empowering piece of software, an alternative to Tableau was selected at a Global CIO level.

How was the initial setup?

Extremely simple. Download a package, enter a key post purchase and that’s it. Very easy.

What about the implementation team?

Vendor team – they had (and indeed have) significant knowledge of the product and continue to share best practice tips and knowledge through their e-publications.

What's my experience with pricing, setup cost, and licensing?

Standard software license cost to setup initially and an optional maintenance fee which include version upgrades. On balance, the costs of software balance nicely against the user experience because you probably wouldn’t need to spend a great deal on training as the product is straightforward to use. I continue to use Tableau in my free/personal time but have been using Tibco Spotfire much more frequently in my professional capacity, so will look to update my review of that software as well

Which other solutions did I evaluate?

Evaluated numerous different BI tools, including but not restricted to Cognos, Jaspersoft, Pentaho, Tibco Spotfire.

What other advice do I have?

Assess the scalability using the Server set up, engage users of the tool independently through the Tableau Community for their ideas and advice on the pro’s and con’s of the tool. Even the biggest evangelists will be honest enough to tell you where it doesn’t meet their expectations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlos Mardinotto Junior - PeerSpot reviewer
Carlos Mardinotto JuniorBI Expert at a financial services firm with 1,001-5,000 employees
Top 5Real User

Thank you Gareth

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Updated: April 2024
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