Splunk SOAR Reviews

Splunk SOAR has been in use for almost seven or eight years.

Splunk SOAR is very good at doing correlation. They handle the triage and correlation aspects very efficiently compared to other SOAR solutions in the market. Because the base of Splunk is data-driven, Splunk SOAR is the first solution which created the foundation based on the database and data-driven triage and identification. That is something we liked a lot.

Splunk SOAR definitely helps because there are many connectors available which we can integrate with different devices, whether it's network devices, firewalls, servers, or access points. All of those we can integrate and we can give a single pane of glass view of the health check on all the security devices running in the environment.

Splunk SOAR is very good and very efficient. The UI is very good, and that way we don't have to struggle with a lot of pages. Everything is on the dashboard and every detail is just a click away. That way it saves a lot of time. If you look at other SOAR solutions, their UI is quite complex, and you have to navigate a couple of pages to get into the bottom of the problem or the issues. That way I think it's very handy and convenient in Splunk SOAR.

It saves time in many aspects and is very efficient in many aspects. Because you get to know the issues very quickly via a dashboard, then you will have a quick option to allocate this to the engineering team or the concerned department to work on that issue and resolve it. Then you also have an option to collaborate on the same SOAR platform with a cross-functional team to understand the issue in detail. After that, there is an option for the root cause analysis and creating the report and sharing it with management. All of these things are available on Splunk SOAR which makes it very user-friendly.

Splunk SOAR can use generative AI more extensively in terms of creating the reports which can be presented to the top leadership. There are other couple of items they can do. I don't have an immediate suggestion. I think a brainstorming session on each of the aspects of the product would be beneficial. There is an additional possibility to infuse generative AI in terms of creating reports and improvising some of the more functionalities.

Technical support can be improvised more. That is one area where I feel the team is sometimes struggling. Response time is also good, but the quality I would say can be improvised.

The initial setup is not very simple. This is one aspect which is not very simple initially. It requires a lot of work in the beginning but it's still not so bad. It's very competitive compared to other SOAR solutions.

This solution is very much scalable, so I would rate it a ten.

Microsoft Sentinel is the competitor I would say. If you see in a lot of cases where Microsoft is the cloud, they are able to succeed with their Sentinel. However, if I have to make a personal choice, I would go with Splunk SOAR because the expertise is quite good.

We have done the automation, and many security incident tickets that get created can automatically route to the available engineer and the entire process is automated. That's one area which we see. Then there are certain thresholds that we have set up. We can set up the policy that if there is a certain threshold for a particular element to escalate the thing, that can be created in a time-bound manner. If you want to revise your policy and revisit at a certain point of time, you can do that also. You can automate that piece of work as well.

The pricing is quite high. Splunk SOAR is high priced, but their product is also a market leader, so that way it is good.

In most of the cases, we do it via the expert consult agency. We outsource it most of the time. There are a few elements where we own the responsibility, but the majority of the elements will be taken care of by the expert outside resources. I would rate the overall experience somewhere between eight to nine.

Everything is cloud-based now. I have been using Splunk SOAR for 16 years. My overall rating for this product is nine.

I can state this as a Mastercard employee, but not beyond that. Splunk SOAR is used for standard Security Operation Center use cases. We build automations for the Security Operation Center and our scope extends beyond that as well, but primarily SOC is our stakeholder. The Security Operation Center performs certain tasks manually, and we help them automate or optimize their processes by using Splunk SOAR.

Everything comes down to automation. There are two ways to approach it depending on how you use Splunk SOAR as a tool. First, the Security Operation Center performs certain tasks manually, and we build automations for them on Splunk SOAR so that they don't have to do it manually. Second, Splunk SOAR has the ability to run actions where SOC analysts can execute certain actions within Splunk SOAR itself without going to other platforms.

These are the best examples of how Splunk SOAR helps the SOC. It improves accuracy with no errors in work, which a human can do but a rule-based engine cannot. It also saves time.

I'm a first-time user of any kind of SOAR platform, so I cannot compare it to others. What I appreciate about Splunk SOAR is the custom apps feature, which are basically connectors that we can either develop ourselves or find available on Splunkbase or from the Splunk community. With these apps, we can communicate with external systems by calling APIs. Instead of calling an API directly, there is a packaged version of it called an app, which we can use to interact with that external application. The way they integrate is good.

Splunk SOAR does help consolidate networking, security, and IT observability tools for us. This depends on use case basis, but Splunk SOAR has the ability to connect to observability tools like Splunk ES and networking tools like Palo Alto. Even if Splunk doesn't have a pre-built custom app for any new external application, we have the ability to create those apps and connect with external applications. Splunk SOAR allows us to connect to multiple platforms, whether they are networks, security, or observability.

Splunk SOAR has saved us time in threat response, particularly on the SOC side. For example, if they have analyzed something and determined that certain indicators of compromise or IOCs need to be blocked or contained, our tool helps them do it without going into individual platforms. If we decide that we have to block a malicious domain, for instance, they currently have to go into three or four different platforms like Defender tools at the network level or firewall level. With Splunk SOAR, they don't have to do this. We have that configured in Splunk SOAR and it does the job. There are other use cases as well where it saves threat response time.

I feel Splunk SOAR lacks the IntelliSense feature that code editors like VS Code have. This is the feature where when you type a certain variable name, it automatically pops up suggesting what you might want to type, and when you enter a dot, it gives you all the attributes. When we code in Splunk SOAR, we don't have any assistance. We just have to code, execute it, and then we will only know if there were any errors in the code. In code editors, if you have variables written and you refer to that variable again, it gives you the list of attributes it has. If I have defined a variable name as Splunk and I try to type SPL, it will suggest me that variable name so that I don't have to type everything. I can just hit tab and use that variable. This is not available in Splunk SOAR. I'm not sure if it is available in any other platform, and maybe that's the limitation of having a web-based tool, but I think that's important from a developer's standpoint. I develop every day in Splunk SOAR and I know that this feature would save a lot of time for us if it was added.

Beyond that, I haven't seen much of the SOAR world, and Splunk SOAR is the only tool that I use. The development part that I just explained is the thing I think will help us if that feature is added, but beyond that, I don't think there is much else at this point in time.

I have been using this product for two years, two months, or three months.

Splunk SOAR is stable enough. The platform is stable only if you go with their most recommended minimum technical specifications. Although there are certain minimum specifications that they have outlined, if we go for that, we come across some issues. Otherwise, Splunk SOAR is stable enough. However, it depends on how the platform is set up and it will differ organization to organization.

I think Splunk SOAR is a bit slow to catch up with the AI boom. Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet. It should, but it doesn't.

I have had a very nice experience with Splunk's technical support and customer service teams. They're fast to respond depending on the severity of the ticket or issue. If there's any niche issue, then it takes quite some time to troubleshoot. General issues are resolved on the spot and they also have on-demand services available to assist us.

On a scale of one to ten, where ten is the best, I would rate the technical support at eight at least.

Positive

This was the first time Splunk SOAR was implemented in my organization.

From a development standpoint, I needed to have cybersecurity knowledge which I didn't have initially, but beyond that, Splunk SOAR was straightforward to use. It has its own things, but the learning curve is not that high.

I was not involved in the deployment of Splunk SOAR during the initial implementation. It was done about a year before I joined, so I wouldn't know the details.

I would give the advice to make the most use of Splunk SOAR. It is not limited to the Security Operation Center. There are way too many use cases outside SOC which Splunk SOAR can cater to, and it makes life easier. Standard normal automations it can do, and that use case doesn't even need to be related to cybersecurity. If you have bandwidth or resources available on the Splunk SOAR side, you should think of other use cases. To sum it up, know what you need out of the product and understand what it can do beyond your current scope as to why you're looking for that product, and utilize it to the fullest. My overall rating for this product is seven out of ten.

I use Splunk SOAR mainly for automating SOC operations and incident response workflow, and I integrate it with Splunk and Splunk ES. I have EDR tools, firewall logs, and Microsoft email, so I use it for email security. I have integrated it with my ticketing management service, ServiceNow, and most of my use cases are related to phishing investigation, brute force attacks, malware alerts, threat activity, suspicious login activity, and vulnerabilities from recently released software. Whenever an alert is triggered from Splunk or ES, Splunk SOAR automatically starts the playbook I have configured and gathers the logs to check against the threshold limit I have defined or enriches data with external services using Splunk SOAR playbooks. I then create incidents or take remediation actions according to the scenario or incident. This reduces the manual work of my SOC team.

In threat response, Splunk SOAR saves time. For example, with email phishing, it does save time, and for other situations like when I receive simultaneous IP hits from DDoS attacks, it will automatically detect that and send a message on Slack that this IP is hitting this machine at this rate based on the second or minute. I just need to confirm whether I want to block it or not. If I send yes, then it would directly block it into my firewall rules so that this IP should be blocked for this minute or something similar. Splunk SOAR is really saving my time. I can identify directly where this IP came from and whether it is from China or any part of the country. I detect or enrich the data using a playbook, and it saves a lot of time for SOC where actual SOC investigation is not needed. It plays a really good role.

In Splunk SOAR, playbooks provide a very key role in automation. I can enrich my IP, domain, and hashes or integrate it with other third-party tools like Slack or ServiceNow. I can send an email to the user or block a particular IP into my current firewalls and automate that using a playbook. The most valuable feature for me is playbook automations. There are pre-built playbooks, and I can build my own custom playbooks that speed up my incident response. Most of the time I am getting phishing mail, and then it is not necessary that I am already blocking that phishing mail since I do get newly phishing mails every day. I have written playbooks that will automatically define a rule at my email security that this phishing email I got is blocked. It is something I like most.

Apart from this, app integration and case management are valuable. The custom functions features that Splunk SOAR provides, such as Python custom functions, are also valuable. Engineers can easily write their rules or define their logic. Splunk SOAR saves time in threat response. As I have given the example about email phishing, it does save time there, and for other situations like when I receive simultaneously IP hitting from DDoS attacks, it will automatically detect that and send a message on Slack that this IP is hitting this machine at this rate based on the second or minute. I just need to confirm whether I want to block it or not. If I send yes, then it would directly block it into my firewall rules so that this IP should be blocked for this minute or something similar. Splunk SOAR is really saving my time. I can identify directly where this IP came from and whether it is from China or any part of the country. I detect or enrich the data using a playbook, and it saves a lot of time for SOC where actual SOC investigation is not needed. It plays a really good role.

I do not think there is anything currently, but as I grow, I can answer better on that. I can just expect some more integration from Splunk. There are vast possibilities to integrate with tools, or I can build my own custom solutions. I will be looking for more supported integrations from Splunk rather than depending on third-party solutions.

I started with a smaller environment and then I scaled up to the state that I am currently in.

In my environment, Splunk SOAR is pretty much stable. I have not faced any major issues. However, I have other services running on the same system that are causing Splunk SOAR issues. I am doing that to separate it out on a different machine.

I was analyzing what tools were available, but I have not found any other tools that were better for me because I was using other Splunk products. It would be great to have a Splunk product, and I went with Splunk SOAR.

As of now I am good with the overall guessing or remediation.

I was analyzing what tools were available, but I have not found any other tools that were better for me because I was using other Splunk products. It would be great to have a Splunk product, and I went with Splunk SOAR.

Deploying Splunk is very straightforward for me because at the time I was implementing it, my environment was small and I was just integrating two or three modules. It was very straightforward for me and the documentation helped me a lot to configure it. I have not faced such a high issue due to the Splunk community, which has a very active community, and I was able to find my answers there.

If it had impacted my system at that time, I would have needed to call my employees to please come online and try to see what is happening, but that was really saved by Splunk SOAR. Calling an employee on leave is not a good option, according to me.

That is managed by someone else in my team, and I will not be a good person to answer that. I was in talk with my team that whatever I am paying for Splunk SOAR and the licensing I have purchased is really in terms of a benefit to me. It is way below what it costs to hire some professionals to do only that type of work. It is very low and I get more control over my systems.

I was analyzing what tools were available, but I have not found any other tools that were better for me because I was using other Splunk products. It would be great to have a Splunk product, and I went with Splunk SOAR.

I rate Splunk SOAR a nine out of ten.

I don't have much hands-on experience with the solution. While I understand its capabilities regarding logging and reporting, I haven't had much direct involvement. The administration is handled by teams within the organization, including our SOC team and the managed security tools team. Our cybersecurity engineers are responsible for managing those aspects.

We receive reports that track user login activity. We get SOAR reports based on this activity, which inform us when someone hasn't logged in for a certain period of time. Our SOC analysts monitor alerts and investigate them. Sometimes, I need to review the information they send me to validate findings and determine whether there is any malicious activity or if it's just natural behavior within our environment.

While my primary role doesn't involve monitoring alerts, I do receive external reports from the system. Occasionally, I need to investigate tickets related to alerts. This involves working with engineers, cloud engineers, or system administrators for the flagged systems.

We aggregate data from sources such as CloudTrail and CloudWatch to provide a comprehensive view of activity across the entire environment. We maintain an enterprise cloud setup where we host our customers. The SOC has visibility into everything happening within the system and monitors external components as well, such as internet-facing elements. This allows them to detect any malicious activity or unauthorized access attempts to the network.

I don't have the metric on the time saved. However, I do see that the SOC team receives a lot of reports. I’m not sure of the exact number, but it’s like hundreds of thousands of alerts every month. A single person couldn't go through them all. Fortunately, the system helps to parse through these alerts and determine which ones are important and need further investigation.

It organizes the alerts in a way that makes it easier for the team to go through them. They wouldn't be able to manage that volume without some organization in place.

It has helped improve our organization’s business resilience. I believe we are currently preparing for a security assessment, and Splunk may be collecting some performance data as part of that. This data might be coming from our performance monitoring system, but I need to confirm. Overall, Splunk provides a wealth of information. Our performance monitoring tools detect high CPU utilization, monitor storage, and identify any abnormal activity in the environment. Additionally, some of our tools have machine learning capabilities, which I find very helpful.

It has some automated features, including alerting and the ability to set up notifications for different entities. This ensures that we are informed of any activity related to user accounts or privileged accounts. It helps identify instances where an account is not being used or when someone has left the organization, making it unnecessary to manually look up accounts. The integration of automation in the SOAR capability enhances this process. The automation reduces the need for manual searches. 

I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk SOAR to improve.

We have been using this solution for about five years. 

It's been pretty reliable. I get some alerts as a security lead when there are auditing failures. We get a few of those occasionally, but it's not a common issue.

I haven't interacted with them directly, but the team has said their support is really good.

Positive

I do not have any experience with deploying Splunk SOAR. I know that the solution we’re using is cloud-based and hosted in a SaaS environment. Our team deploys agents and sets up the configurations for reporting. I can’t really speak to how complex the setup process is, but our teams could take advantage of or leverage the service.

I would rate this solution an eight out of ten.

We have been using Splunk SOAR for analyzing threats and mitigating issues in cybersecurity. We provide input and SQL queries to Splunk SOAR, which analyzes the data and provides information on whether an IP address is legitimate or if it is a bot.

Splunk SOAR is user-friendly, and the SQL language inputs are intuitive. It provides precise information about what you are searching for.

I have used a couple of other cybersecurity tools in comparison. Splunk SOAR is more user-friendly than those tools and provides more precise and advanced information that we require to analyze whether a case is a true positive or false positive. It improves accuracy significantly.

Sometimes it lags when I am working on multiple things. Apart from that, every feature is useful.

Integration is an area for improvement. I would say it could include some other features that are present in IBM QRadar, which would be really helpful.

I have been using Splunk SOAR for around five years.

Sometimes it lags when I am working on multiple things.

Its scalability is really good.

The customer service is excellent. They are responsive whenever I try to reach them.

Positive

The solution has resulted in money saved.

Splunk SOAR is a very good application and a great tool to start your work with in cybersecurity. It will provide you with deeper investigation capabilities. The SQL language and other features will help you learn more. Compared to IBM QRadar, Splunk SOAR is a really excellent tool. I would rate this product an 8 out of 10.

Regarding Splunk SOAR, we are using it for log collection only. The main use case for Splunk SOAR is addressing security incidents.

Splunk SOAR has helped to improve my company's business resilience.

In Splunk SOAR, the functions and features I have found most valuable are SPL, dashboard, and reports.

The main benefits I have received from Splunk SOAR include it being easy to use and function, the alert configurations being easy, and third, they are valuable.

It saves my time in case of threat response because Splunk is very beneficial.

I can share a success story where the Splunk SOAR automation process helps us save time. For example, the schedule reports and schedule searches are helpful for us in making automated reports.

For points of improvement, I can see that other solutions like XSOAR or XSIEM have enhanced AI features, and I understand if Splunk may add some AI features.

The gap for improvement I see is response time because it takes a lot of time to have a response from them.

Regarding security functions, I do not have any suggestions.

I have been using Splunk SOAR for five years.

For stability, I would rate Splunk SOAR an eight.

For scalability, I would rate Splunk SOAR a six or seven.

My mark for Splunk technical support is six.

The initial setup for Splunk SOAR is easy.

For pricing, I would rate Splunk SOAR a seven where one is high price and ten is low price.

I can compare Splunk SOAR with QRadar and IBM QRadar.

Currently, I am still working with Splunk in the SOC. I am mostly working with Azure for the deployment process. Regarding my clients, we are just using it for a SIEM tool. I am working in SOC, and for the past two years, I have been using Splunk for the SIEM tool only as a user.

Before that, I was using it for administrator purposes as well, developing the SPLs, alerts, reports, dashboards, and making configurations. Currently, I am just a user.

I cannot mention a recommendation because right now I have been in other tasks, so I may not be able to clearly explain or give feedback.

Definitely, I will recommend the product to other users because I was using Splunk SPL, which was very easy to understand. Right now I am using XSOAR, which has some aspects that are hard to understand, and I am also using CrowdStrike. Compared to Splunk SPL, these are harder because SPL is easy to understand and easy to learn.

My overall review rating for Splunk SOAR is eight.

One of the main use cases I worked with Splunk SOAR was for a bank, specifically HSBC Hong Kong, a central bank.

A success story where Splunk SOAR saved my team significant time was during implementation at the bank. Previously, the information of incidents was managed manually, often leading to human errors, but with Splunk SOAR's AI and ML capabilities, they no longer needed to spend excessive time consolidating reports.

I have experience with Splunk SOAR and am familiar with it as with similar products such as Splunk On-Call.

The automated patch management feature is what I appreciate most about Splunk SOAR compared to Devo, which includes vulnerability response capabilities, triggers, and the AI-assisted playbook for handling various vulnerabilities.

Splunk's Unified Platform helps consolidate networking, security, and IT observability tools. When integrating Splunk SOAR with the NOC or operations centers of customers, deep integrations can be achieved, for example, with Cisco Security Cloud and AI and machine learning capabilities, which enhance playbooks and incident analysis.

Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.

My impressions of Splunk SOAR's ability to predict, identify, and solve incidents in real time depend on the customers. If customers have their playbooks or knowledge bases properly implemented beforehand, the real-time capabilities become effective, but often they do not, which creates challenges.

There are areas where Splunk SOAR can continue to improve, particularly regarding the synchronization of information, as sometimes it takes longer than other tools. While they offer fantastic regional support, such as Spanish technical support, there is still room for improvement.

I would rate Splunk SOAR support an eight out of ten because escalating a ticket to a higher level can take more time, indicating a need for a larger support team.

They have bottlenecks in their support system.

I have dealt with Splunk SOAR for about three years.

We purchased Splunk SOAR with a partner, Metabase Q, which is a main partner of Splunk, and they maintain a strong relationship with executives at both companies.

My experience with the pricing of Splunk SOAR is that it is expensive; however, it is the best, so if you want the best, you need to invest accordingly.

I rate Splunk SOAR a nine out of ten because it is really user-friendly, the time to value is great, and it is not complex compared to other solutions IBM, where you often need highly skilled engineers for implementation, while Splunk SOAR provides much functionality out of the box.

I gave this solution a rating of nine out of ten.

My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the Splunk SOAR instances, implementing role-based access controls for different users, and performing system performance tasks, along with resolving logs and connectivity-related issues. 

Additionally, I handle integrations with SIEM tools such as Splunk and EDR, firewalls, and threat platforms.

Implementing Splunk SOAR has significantly benefited our business. It has made a huge impact across security operations and the business overall. The biggest improvement is in speed, consistency, and scalability of responses. With automation of over 60% of repetitive tasks, it has significantly improved efficiency in threat triage and ticketing.

Splunk SOAR has saved us dozens of hours every month by automating tasks, which has reduced the manual workloads significantly for level one and level two analysts.

Splunk SOAR has reduced our Mean Time to Detect by approximately 30% to 40%. The Mean Time To Resolve is approximately reduced by 30% to 40%.

Splunk SOAR absolutely improves our ability to investigate and gain end-to-end visibility and effectively remediate threats across our environments.

Visualizing and troubleshooting our cloud-native environment with Splunk SOAR is fast. It enables informed investigations with centralized timelines and helps with immediate responses by gathering data from all SIEM, EDR, and threat feeds.

Splunk SOAR has saved us time in alert triage. It saves about 20 to 25 minutes per alert by gathering data and checking regulations.

Splunk SOAR has saved us time in threat response, reducing it by approximately 30% to 50%.

Splunk SOAR has helped consolidate multiple tools used in the business, such as security tools and threat intelligence tools, into a singular workflow.

The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy. Moreover, Splunk SOAR supports over 300 integrations with SIEM tools, EDR, firewalls, and threat and cloud platforms. We can also build apps using Python.

Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code. Simple playbooks, such as IP reputation checks and ticket creation, can be built in just a few minutes, while complex playbooks involving loops and API calls are manageable as well.

The visibility of the Playbook Viewer is one of the key strengths for Splunk SOAR. It provides a centralized view of an incident from alert to response within a single container and allows you to have action-level transparency by logging each action in real-time. You can click through each step to check input and output status and logs, along with a timeline view for incidents, which aids in the entire investigation.

Splunk SOAR's ability to integrate with systems and applications in our environment is extensive. It supports a wide range of apps and tools, such as firewalls, ticketing systems including Jira, and cloud platforms like AWS and Azure. It also had easy API-based custom integrations.

There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management. Real-time collaboration features, more granular metrics, and improved reporting for dashboards would also be beneficial.

I have been using Splunk SOAR for about 5 to 6 years. I am involved in the Splunk Administration and Splunk Analyst roles.

Considering performance and other factors, I would rate its stability an eight out of ten.

It can be extended and adapted as necessary. I would rate its scalability as an eight out of ten.

In my team, there are 10 to 15 active users working on Splunk SOAR. We are a large organization.

I would rate Splunk's technical support as a nine.

Positive

Before using Splunk SOAR, my team utilized various tools, including networking tools and SIEM tools, to assist our SecOps team in performing investigations.

As compared to other SOAR solutions, Splunk SOAR is the most flexible platform available in the market, especially in terms of integration capabilities and compatible playbooks. It has strong alignment with Splunk Enterprise Security compared to tools like IBM SOAR, which may lack flexibility.

It wasn't very easy. It includes a lot of techniques and methods. It takes a couple of days to deploy.

It didn't take much time to train my SOC team on how to use playbooks after implementing Splunk SOAR. As a SOC team, we routinely deal with incident responses and track day-to-day activities using various tools, including Splunk. Splunk effectively gathers information regarding unauthorized user access, which helps us track and analyze them swiftly.

Splunk SOAR is moderately priced, neither cheap nor overly expensive.

I would absolutely recommend Splunk SOAR to other users, but it also depends on their specific use cases for threat incidents and professional needs.

Overall, I would rate Splunk SOAR an eight out of ten.

I use Splunk to detect threats and conduct threat analysis. The solution monitors, models, and analyzes all security events in our cloud environment's production areas and mitigates threats.

Before we used Splunk SOAR, we didn't know how much traffic was coming in or what security threats were happening on our servers. We could not monitor the entire production environment. Splunk enables us to perform monitoring, threat hunting, threat analysis, and reporting on the risks and impact on our business. 

Splunk improves our business resilience because it's a powerful tool that can monitor our servers and improve our web business by reducing security threats.  Before Splunk, security threats heavily impacted our production environments. 

In the past, we had to monitor all our servers manually, but now that we have implemented SOAR in our production environment, we no longer need to monitor everything 24/7. It sends alerts to our emails, saving us time that we can spend on other tasks. It reduces our monitoring time by about 50 percent. Splunk speeds up our response time by 20 percent. 

Splunk can integrate and manage multiple solutions simultaneously. It has reduced our alert volume and improved our security. We can show our clients that we're monitoring all the production environments and mitigating events as they happen. It has improved our security posture and reduced the risk.

Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly. 

It manages the whole thread of data security logs and visualizes the data, making it easier to view everything. Splunk gives you end-to-end visibility of your on-prem environment, enabling you to troubleshoot issues easily. 

Splunk integrates easily with the AWS cloud and also other clouds like GCP and Azure. It quickly and efficiently captures all the logs from the cloud just like it was capturing logs from your on-premises environment.

The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats. 

I used Splunk SOAR for about a year at the company I just left. 

I rate Splunk SOAR eight out of 10 for stability. 

I rate Splunk SOAR nine out of 10 for scalability.

I rate Splunk support eight out of 10.

Positive

I previously worked with Wazoo, and Splunk is a much better SOAR solution. 

Splunk SOAR is deployed on the cloud. The initial deployment wasn't complex, but implementing it on our production servers was a bit difficult because we had to deploy agents to more than 60 servers. It requires a little maintenance, such as upgrades and changing the dashboard. Installing it to a new production server takes a day to reconfigure. 

Once Splunk is fully deployed, we can realize the full benefit. Implementing the solution across all our servers took a week.

I rate Splunk SOAR two out of 10 for affordability. Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs. 

I rate Splunk SOAR eight out of 10. I recommend Splunk if the company can afford it. It's suitable for a large organization that requires security monitoring. It's the best tool for threat hunting and analysis. 

We have it interconnected with Enterprise Security. We use what's called Mission Control. There are two products for Splunk SOAR: Mission Control and Phantom. We're using Mission Control to forward automated alerts to our SOC analysts.

Being able to integrate with Enterprise Security is a big plus. I can assign admins or analysts roles to manage Mission Control or Splunk SOAR, which is very beneficial. The solution has been effective because we were able to filter out non-important alerts and focus on the important ones. Using playbooks has shortened the mean time to remediate.

It would be nice if we could put it on other search heads, not just Enterprise Security. We have an ad hoc search head, and compatibility with that would be beneficial. More training classes from Splunk University would also be good.

We have been using the solution for about a year now.

There were minor issues with modifying the playbooks and integrating new alerts. The system hasn't stopped working or failed, so it's performing well.

I haven't experienced any scalability issues yet.

The customer service is good and pretty intuitive.

I have personally used LogRhythm's product, though I cannot recall its specific name.

The initial setup was fairly easy.

We implemented using Splunk's version.

We have seen positive ROI using various techniques, including risk-based alerting and enabling or disabling false positive alerts.

The solution is free for us, which is a beneficial aspect.

We did consider alternate solutions.

Splunk SOAR has been integrated into Enterprise Security 8.1, making it easier to configure. This feature was released about a month ago. The benefits were immediate when we started using Mission Control Splunk SOAR over a year ago. It has made it easier for our analysts to work on alerts using playbooks and forward them. The implementation took approximately four weeks, with about 30% improvement in efficiency and 20% in overall performance. The solution offers more capabilities and better integrations with Enterprise Security. I would rate this solution a nine out of ten.