Splunk AppDynamics Reviews

We use this solution to monitor our core application's performance, to know what transaction is running an error on transactions in these applications. We are based in Egypt and are customers of AppDynamics. I'm the deputy general manager of the company. 

The solution provides good overall application performance and transaction errors which reflect backend health. It's a user-friendly product and very powerful. It offers good performance and features. 

AppDynamics is very expensive, if it were a little cheaper it would be more attractive to clients. The company has decided not to add any new features to the on-prem version which affects our monitoring work. Because of the nature of our business, we can only deploy the solution on-prem and so we're now at a disadvantage.

The solution is stable. 

The solution is scalable.

Customer support has a local presence in Egypt. They are very responsive and provide a good service. 

I prefer AppDynamics to the CA or Broadcom applications which I've previously used. AppDynamics is very easy to use whereas ABM was quite difficult. When it comes to technical data collection, they're both very good. Maybe CA ABM can collect more data, but when it comes to the presentation layer and ease of use, AppDynamics is much better. 

The initial setup is easy. 

Licensing is by subscription and AppDynamics is expensive but I believe its main competitors such as Dynatrace, are also expensive.

I recommend this product but am a little concerned for the future given that they are no longer adding new features to the on-prem version. For now, they're supporting the on-prem version and they're releasing security batches, but no new features. It might be worth waiting to see what they decide, it could be that they will move to a cloud-only version. 

I rate this solution nine out of 10. 

I am satisfied with the product. The most beneficial features are the ones that give us full visibility for the API integration. The real-time analytics is good. It enhances our operational decision-making. Before using the tool, we had issues between the network and application teams. The solution saves time and cost.

The infrastructure is not as good as other solutions. AppDynamics is designed for application performance. Some solutions also cover infrastructure and server performance. AppDynamics specializes only in application performance. The product is not easy to use.

I have been using the solution for eight months.

The technical support is amazing.

Positive

The tool is not easy to deploy. It needs some experience. It is not difficult, but it is not easy. The time taken for deployment depends on the applications and the size of the environment.

It takes one year to get a return on investment.

The product is a bit expensive compared to other tools.

AppDynamics has the needed features, but it is not as good as NETSCOUT.

I am a partner and reseller. I will recommend the tool to other businesses that manage complex applications. It aids a little bit in AI-driven initiatives. Overall, I rate the product an eight and a half out of ten.

AppDynamics is an APM tool. We use it for application performance monitoring for a financial company. It is an end-to-end monitoring solution for any application and works with different technologies, such as Java and .NET.

The company was able to monitor their transactions with the financial institution to determine where the problems were in a particular brand. The company was satisfied with the performance of the solution.

This solution has reduced our customer's time to resolve issues.

The most valuable features of AppDynamics is the scalability and monitoring.

AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach.

It's an agent-based software that must be deployed multiple times whereas competitors have one agent that can deploy everywhere.

I have been using AppDynamics for approximately six years.

AppDynamics is a stable solution, but sometimes the analytics goes down and does not work or customers' addresses do not get collected. However, overall it is stable.

All of the IT and business staff are using the solution.

The scalability of the solution is good.

The support could improve.

I used Dynatrace prior to AppDynamics. The switch was a business decision.

The process of implementing AppDynamics is straightforward, but it ultimately depends on your specific use case. You can easily implement an agent if you have a simple use case.

There is an agent that needs to be copied into the project and actioned to start.

Using it can be somewhat complex as it requires manual configuration, such as when creating a dashboard. If you have a more complex use case, the manual configuration can take a considerable amount of time. Additionally, there is a learning curve associated with this tool, and it takes time to gain expertise. It is not something that anyone can easily configure without investing the necessary time and effort.

It takes three to four months to become an expert in the tool to be able to use it effectively.

To complete the implementation of the solution the staff that have access to production are involved. There are a few people that are needed.

There is a license needed to use the solution and it is expensive. The licensing model needs to improve.

There are other solutions that are better at APM than AppDynamics.

AppDynamics is primarily an APM tool, and if you're looking for end-to-end monitoring and AI ops capabilities, it may not be the best fit. For instance, if you want to analyze transitions, pinpoint failures, and view logs all in the same tool, AppDynamics may not provide a complete solution.

I rate AppDynamics an eight out of ten.

Our company uses the solution to track abnormalities and check connections for critical applications.

We had the solution on-premises but recently moved it to the SaaS platform. 

The solution offers great visibility that allows you to track where errors originated. 

The solution's features could be more mobile friendly.

I have been using the solution for four years. 

The solution is stable. 

The solution is very scalable. 

I have used technical support and rate it an eight out of ten. 

Positive

The setup was easy. 

It is difficult to quantify the amount of time needed for setup because ours depended on the development team's plans. 

We implemented the solution in-house. 

Although the solution is expensive, the ROI makes it more cost effective. 

The solution has a high cost. 

I recommend the solution because it is good for observability and drilling down to find the cause of issues. 

I rate the solution an eight out of ten. My rating would go up if the solution were more mobile friendly and cost effective. 

We are using many business applications, and the backend databases are very critical for them. So, everybody's using AppDynamics Database Monitoring.

The good thing with AppDynamics Databases is that it will give you a pretty good overview of the data, all the database-like tables, long-running queries, jobs running on the databases, and the queries that are taking more time. So, it's at a deeper level with all the database functionalities, and you will get that information. So, it's a pretty good tool in that sense.

It could be more user-friendly for beginners.

I have been using AppDynamics Database Monitoring for six months.

AppDynamics Database Monitoring is relatively stable.

AppDynamics Database Monitoring is a scalable solution. We are monitoring over 200 applications.

Technical support is okay. 

On a scale from one to five, I would give technical support a four.

Positive

The initial setup is straightforward. The thing is, it has some prerequisites. That means you need to get some prerequisite access. Once the database team is done, it's pretty easy to configure. You can deploy this solution within an hour or two.

We have a license-based solution. That means you need a license for each server you monitor.

I would tell potential users that AppDynamics Database Monitoring is not just for database monitoring. If you need to monitor your entire application stack, for example, you need to monitor how that website is performing at the backend or how applications are performing. Infrastructure monitoring means everything has to be monitored and is offered in the bundles. 

That's what AppDynamics does. It's like an application performance monitoring solution. If you need to monitor all this and use all these capabilities, then AppDynamics is a very good solution.

On a scale from one to ten, I would give AppDynamics Database Monitoring an eight.

The main uses of this solution are dependent on our clients needs. They are mainly in the banking sector, and use the product to measure user experience, or for analytical, business IQ purposes.

The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.

We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.

We have been working with this solution for more than 10 years.

We have found this to be a very stable solution.

This solution is very easily scalable.

The global technical support for this solution is really good. They have two different service types; standard and premier. The premier level of support has a higher cost, but better SLA's for fixing issues. We have found both of them to be good quality, and customer focused.

Positive

We found the initial setup of this solution to be very easy, and the deployment only took 10 minutes. The deployment can be carried out automatically as long as it is suitable for your client's application.

We implemented the solution using our in-house team.

We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website.

We would recommend that organizations looking at this solution ensure that the hosting version meets their countries regulations. The product is available as both cloud-based and on-premises, but this choice may be geographically limited.

I would rate this solution a nine out of ten.

I mainly use AppDynamics to detect issues and bugs and monitor our enterprise database module.

AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments.

AppDynamics's agent management could be improved. They could also manage their licenses by host count rather than CPU core counts and on independent container count instead of for five containers. In the next release, AppDynamics should include AI modules in the on-prem environment.

I've been using AppDynamics for five years.

AppDynamics is stable.

Generally, the initial setup is easy, but it's harder for Java applications because you have to do some manual customization in agent configuration. Deployment took around a month.

We used a partner team.

AppDynamics' licensing scheme is confusing because all of its domains require different licenses. AppDynamics is priced on the higher side. 

I would recommend AppDynamics to other users and would rate it eight out of ten.

AppDynamics is an application performance management solution. We use it for application monitoring, database monitoring. 

The solution is deployed on public cloud, but the agents are on the servers with the controller on the cloud.

I am a Senior Performance Engineer.

The best feature of AppDynamics is the analytics, which gives us the business insights of the application. For example, if there are any failures, AppDynamics will give us the number of failures and the reason for those failures. 

The solution also allows us to deep-dive into the code by taking us to the line of code where it feels there is an issue.

The end-user monitoring needs improvement in this solution. There are many KPIs that are not available in AppDynamics.

The mobile apps also need improvement. The solution should have an option to aggregate the services based on the header values.

I have been using AppDynamics for 5 years.

The solution is stable. We have been using it for the last 5 years. At the beginning we had a few issues, but now it is serving its purpose.

There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to respond. You then have to follow up or escalate to get them to react.

Neutral

Prior to AppDynamics we were using Dynatrace.

The initial set up of AppDynamics is easy.

You are required to purchase licenses whether you use it or not. It is not pay-as-you-use.

If you implement AppDynamics, all members of the team should be aware of what it does and how to use it. If only one or two people are aware of this, the solution will not serve the purpose of improving application performance or in finding and fixing the issues.

I would rate AppDynamics a 7 out of 10.