Splunk AppDynamics Reviews

I am satisfied with the product. The most beneficial features are the ones that give us full visibility for the API integration. The real-time analytics is good. It enhances our operational decision-making. Before using the tool, we had issues between the network and application teams. The solution saves time and cost.

The infrastructure is not as good as other solutions. AppDynamics is designed for application performance. Some solutions also cover infrastructure and server performance. AppDynamics specializes only in application performance. The product is not easy to use.

I have been using the solution for eight months.

The technical support is amazing.

Positive

The tool is not easy to deploy. It needs some experience. It is not difficult, but it is not easy. The time taken for deployment depends on the applications and the size of the environment.

It takes one year to get a return on investment.

The product is a bit expensive compared to other tools.

AppDynamics has the needed features, but it is not as good as NETSCOUT.

I am a partner and reseller. I will recommend the tool to other businesses that manage complex applications. It aids a little bit in AI-driven initiatives. Overall, I rate the product an eight and a half out of ten.

All the features are useful. When it comes to application monitoring, AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications. There is an EEM module that is highly visible and ensures a good user experience when customers access their applications on the cloud for a long time. In general, the features are a good fit for our operations.

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites. Instead of focusing solely on the performance of the application web layer, it should have the inclusion of other domains like the internet, DNS, third parties, and caches that affect the user experience.

There should be more options for more options for customizations to third-party visibilities.

Another area of improvement is faster support. The response time could be faster. 

I've been using AppDynamics for five years. However, we do not use the very latest version.

Even in terms of stability, AppDynamics have fine-tuned features. They provide frequent updates, twice a year. So the product is pretty stable. 

I would say the stability of AppDynamics is an eight out of ten. 

You can easily scale it. So I would say the scalability of AppDynamics is an eight out of ten. 

AppDynamics is quite a mature product. You can even increase the scalability without affecting your environment.

Customer service and support are pretty good. The aligned support and customer support experience is quite good. If you raise an issue or a request, they will get back to you within the estimated time and resolve it for us. 

Neutral

I have explored other options. There are other solutions in the market, like CatchPoint. But the problem is we wanted an end-to-end solution that integrates well with our existing systems, and AppDynamics fits that requirement.

The initial setup depends on the environment. For example, if a customer wants a secure setup, I would say it's moderate, not overly complex. 

If a customer doesn't prioritize security policies based on the security architecture and they don't care much about it, then it's an efficient tool. 

I would rate the initial setup a five out of ten for the average user, where one being difficult and ten being easy. Five is the highest rating I would give. It's more towards excellent, I would say.

We have it on-premises because that's where we can slice and dice and offer to the customer. That's what I suggest. If it's ISPs or CSPs, it should be on-premises. If the customers want, they can go with SaaS.

The deployment time varies from company to company. If it's fast, it probably takes a week to get it up and running. But if it's on-premises, it takes around four weeks.

Just two people are required for the deployment. If it's not an existing timeline, then it may require more people. If it's an existing timeline, then it may require more people.

The implementation does matter based on how many applications you want to monitor and how complex those applications are. If it's an on-premises setup you want to pursue, or if it's a SaaS version you want to pursue. All these factors contribute to the overall resourcing. So, how do you want to add into it? If we take a simple scenario, like a single application with two tiers, I would say two resources are more than enough. But if it's on-premises and you have twenty-five applications and a timeline to achieve it within three months, then more resources are required. That's how it works.

AppDynamics Browser Real-User Monitoring is costly. If I have to rate the pricing, I would say seven because it's really expensive, with one being low and ten being high.

The pricing needs to come down. Many customers find it expensive, so that's why I'm rating it a seven.

If you want to have end-to-end visibility into your applications, from users to endpoints, I would recommend using AppDynamics Browser Real-User Monitoring. It's also a good choice if you want visibility into customer conversations.

Overall, I would rate the solution a seven out of ten. 

AppDynamics is an APM tool. We use it for application performance monitoring for a financial company. It is an end-to-end monitoring solution for any application and works with different technologies, such as Java and .NET.

The company was able to monitor their transactions with the financial institution to determine where the problems were in a particular brand. The company was satisfied with the performance of the solution.

This solution has reduced our customer's time to resolve issues.

The most valuable features of AppDynamics is the scalability and monitoring.

AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach.

It's an agent-based software that must be deployed multiple times whereas competitors have one agent that can deploy everywhere.

I have been using AppDynamics for approximately six years.

AppDynamics is a stable solution, but sometimes the analytics goes down and does not work or customers' addresses do not get collected. However, overall it is stable.

All of the IT and business staff are using the solution.

The scalability of the solution is good.

The support could improve.

I used Dynatrace prior to AppDynamics. The switch was a business decision.

The process of implementing AppDynamics is straightforward, but it ultimately depends on your specific use case. You can easily implement an agent if you have a simple use case.

There is an agent that needs to be copied into the project and actioned to start.

Using it can be somewhat complex as it requires manual configuration, such as when creating a dashboard. If you have a more complex use case, the manual configuration can take a considerable amount of time. Additionally, there is a learning curve associated with this tool, and it takes time to gain expertise. It is not something that anyone can easily configure without investing the necessary time and effort.

It takes three to four months to become an expert in the tool to be able to use it effectively.

To complete the implementation of the solution the staff that have access to production are involved. There are a few people that are needed.

There is a license needed to use the solution and it is expensive. The licensing model needs to improve.

There are other solutions that are better at APM than AppDynamics.

AppDynamics is primarily an APM tool, and if you're looking for end-to-end monitoring and AI ops capabilities, it may not be the best fit. For instance, if you want to analyze transitions, pinpoint failures, and view logs all in the same tool, AppDynamics may not provide a complete solution.

I rate AppDynamics an eight out of ten.

Our company uses the solution to track abnormalities and check connections for critical applications.

We had the solution on-premises but recently moved it to the SaaS platform. 

The solution offers great visibility that allows you to track where errors originated. 

The solution's features could be more mobile friendly.

I have been using the solution for four years. 

The solution is stable. 

The solution is very scalable. 

I have used technical support and rate it an eight out of ten. 

Positive

The setup was easy. 

It is difficult to quantify the amount of time needed for setup because ours depended on the development team's plans. 

We implemented the solution in-house. 

Although the solution is expensive, the ROI makes it more cost effective. 

The solution has a high cost. 

I recommend the solution because it is good for observability and drilling down to find the cause of issues. 

I rate the solution an eight out of ten. My rating would go up if the solution were more mobile friendly and cost effective. 

We are using many business applications, and the backend databases are very critical for them. So, everybody's using AppDynamics Database Monitoring.

The good thing with AppDynamics Databases is that it will give you a pretty good overview of the data, all the database-like tables, long-running queries, jobs running on the databases, and the queries that are taking more time. So, it's at a deeper level with all the database functionalities, and you will get that information. So, it's a pretty good tool in that sense.

It could be more user-friendly for beginners.

I have been using AppDynamics Database Monitoring for six months.

AppDynamics Database Monitoring is relatively stable.

AppDynamics Database Monitoring is a scalable solution. We are monitoring over 200 applications.

Technical support is okay. 

On a scale from one to five, I would give technical support a four.

Positive

The initial setup is straightforward. The thing is, it has some prerequisites. That means you need to get some prerequisite access. Once the database team is done, it's pretty easy to configure. You can deploy this solution within an hour or two.

We have a license-based solution. That means you need a license for each server you monitor.

I would tell potential users that AppDynamics Database Monitoring is not just for database monitoring. If you need to monitor your entire application stack, for example, you need to monitor how that website is performing at the backend or how applications are performing. Infrastructure monitoring means everything has to be monitored and is offered in the bundles. 

That's what AppDynamics does. It's like an application performance monitoring solution. If you need to monitor all this and use all these capabilities, then AppDynamics is a very good solution.

On a scale from one to ten, I would give AppDynamics Database Monitoring an eight.

The main uses of this solution are dependent on our clients needs. They are mainly in the banking sector, and use the product to measure user experience, or for analytical, business IQ purposes.

The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.

We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.

We have been working with this solution for more than 10 years.

We have found this to be a very stable solution.

This solution is very easily scalable.

The global technical support for this solution is really good. They have two different service types; standard and premier. The premier level of support has a higher cost, but better SLA's for fixing issues. We have found both of them to be good quality, and customer focused.

Positive

We found the initial setup of this solution to be very easy, and the deployment only took 10 minutes. The deployment can be carried out automatically as long as it is suitable for your client's application.

We implemented the solution using our in-house team.

We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website.

We would recommend that organizations looking at this solution ensure that the hosting version meets their countries regulations. The product is available as both cloud-based and on-premises, but this choice may be geographically limited.

I would rate this solution a nine out of ten.

We use this product for the public sector and for really big data centers and infrastructure.

We implemented it for a big bank in Morocco and it monitors all the web interface interfaces. It also monitors solutions like Salesforce, SAP, these kinds of solutions, and it describes the problem really from the root.

You can use one module for each server, for each application, and for each API.

It can monitor the income and the outcome. For example, when you have a website that has online payments, if there are bugs in the online payment for the provider, it will check it, see the problem, and send you an alert.

If the development team makes a mistake with this tool, it points really the mistake and sends it to the manager and it provides also a solution too, as it monitors the code. It provides solutions to make the code more effective.

The initial setup is simple. 

With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.

It is stable.

The solution can scale. 

Compared to Dynatrace, which is the biggest competitor to AppDynamics, Dynatrace is a one-agent tool. You don't have to put an agent in every single server or app. However, the monitoring is less effective in Dynatrace. If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool.

I've been dealing with the solution for two years now. 

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product is scalable. 30% of our team uses the solution. They are IT experts and they are DevOps. You have to know how to code and you have to know how to deal with infrastructure servers, et cetera, and you have to know how to put KPIs and everything that the client needs into place.

I'm not sure if clients have any plans to increase usage at this time. 

Technical support is very, very good. 

I'm also familiar with Dynatrace.

The implementation is straightforward. There may be a bit of complexity here and there. You just have to buy the license with the number of agents that you want to install. It's more complex than the Dynatrace setup. It's complex in terms of the fact that you have to know the tool and you have to know how to code. If you want to customize it, you have to know development also, those parts can be very complex, or more complex than Dynatrace, for example.

The deployment takes from one to six months. 

The implementation strategy is, first, we take notice of the entire IT infrastructure, the entire digital environment. When the audit is complete, then we proceed to the tool installation.

We have ten people that can handle deployment and maintenance tasks. 

Most of the implementation was handled in-house. We have a delivery center in Tunisia that can handle the setup. We provide assistance to our clients. 

Clients have seen an ROI. For example, we had a client who had to troubleshoot a website and its banking application, and it was buggy all the time. It was not working. I was a client of this bank. Since we implemented this solution, it's been one of the best banking apps in Morocco.

They had great ROI in terms of client satisfaction. For the user, the banking administration processes are easier. You do everything on the app, which now works well.

The return on investment is huge.

The licensing is paid yearly. It depends on the size of the environment, and the number of apps or IT infrastructure that is monitored. It can cost from $30,000 to $500,000. Larger companies, like, for example, Facebook or Amazon, would likely one million dollars. It really depends on the size of the company.

There are some add-ons to put back robots that make tests on the website on something, to see if there is some risk, bugs, or whatever could damage the website.

We didn't evaluate other options.

We're resellers. 

We deal with various versions of the product. The on-premises deployment we had we stopped using a few months ago. Now, we only deal with SaaS deployments. 

In this digital era, this tool is not nice to have, it's a must have. If a company works 100% on digital and they have websites to make SaaS solutions, everything which is on internet can be hacked, can have bugs, et cetera. This tool is really the tool that you must have to prevent this type of risk.

I'd rate the solution eight out of ten.

We use this solution to monitor the response time in CPU and usage and for URL monitoring.

I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find. 

I have been using this solution for four years. 

This is a stable solution. 

This is a scalable solution. 

Support for this solution is good but communication could be improved.

I have previously used SolarWinds. Compared to that, I find AppDynamics better.

The initial setup is straightforward. 

This solution is expensive.