What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable.
Consultant at QualityKiosk Technologies Pvt. Ltd.
Stable, scalable, and has good technical support, but lacks support for newer technologies
Pros and Cons
- "What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable."
- "AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies."
What is most valuable?
What needs improvement?
AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies.
For how long have I used the solution?
I've been working with AppDynamics Database Monitoring for four to five years for my customers.
What do I think about the stability of the solution?
AppDynamics Database Monitoring is a stable product.
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What do I think about the scalability of the solution?
AppDynamics Database Monitoring is a scalable product.
How are customer service and support?
AppDynamics Database Monitoring has good technical support.
How was the initial setup?
The initial setup for AppDynamics Database Monitoring is not that complex, though it has specific prerequisites you'd need to fulfill. You'd need to collect some database credentials, so setting up AppDynamics Database Monitoring isn't complex and isn't as straightforward.
What's my experience with pricing, setup cost, and licensing?
AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license.
As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team.
Which other solutions did I evaluate?
I've evaluated Dynatrace and have been working with it for ten years. Compared to other APM solutions, Dynatrace is far better, even in database monitoring. The database monitoring functionality is an out-of-the-box offering of Dynatrace, while in AppDynamics Database Monitoring, you have to pay a licensing fee. Dynatrace also has plug-ins that help you monitor databases.
What other advice do I have?
I'm working in an APM implementation company delivering APM solutions from Dynatrace, AppDynamics, New Relic, etc.
I'm mainly working with AppDynamics and Dynatrace tools, and my company has an APM tool still under development. I'm working with AppDynamics Database Monitoring.
My company has a mix of customers on AppDynamics Database Monitoring, small, medium, and large enterprises.
Compared to AppDynamics Database Monitoring, I'd go for Dynatrace because it has out-of-the-box features that don't require a separate license. Dynatrace also has a better interface and dashboard than AppDynamics Database Monitoring.
I'd advise anyone who wants to implement AppDynamics Database Monitoring to follow the documentation. It's a straightforward product to use.
My rating for AppDynamics Database Monitoring is seven out of ten.
My company is a partner of AppDynamics Database Monitoring.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/ Implementer

Founder at Art World Web Solutions
Has a straightforward setup, with good alerting and triggering features; technical support was responsive and knowledgeable
Pros and Cons
- "The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
- "An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
What is our primary use case?
My company uses AppDynamics Server Monitoring for server monitoring and end-to-end monitoring. The tool has an event alerting mechanism that lets people within the company know when any server is down so that you can raise a ticket, and the support team can work on that ticket.
What is most valuable?
The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring.
Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool.
What needs improvement?
An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly.
I'd like to see more details about each issue in the next release of AppDynamics Server Monitoring. For example, there's a server issue, and my team wants to identify the response time over SQL, but that detail is lacking. If AppDynamics could add slow query logs to AppDynamics Server Monitoring, that would be good.
Another feature I'd like the tool to have is the segregation of requests based on user sessions, for example, having a session ID, so it's easier to identify which session has an issue and needs solving and information on any transaction performed for that particular session. This feature would make integration in AppDynamics Server Monitoring easier.
For how long have I used the solution?
I've been using AppDynamics Server Monitoring for almost eight years now.
What do I think about the stability of the solution?
AppDynamics Server Monitoring is a stable product.
What do I think about the scalability of the solution?
AppDynamics Server Monitoring is a scalable product.
How are customer service and support?
The technical support team for AppDynamics Server Monitoring is responsive and knowledgeable, so I like the support provided. Sometimes, it just takes time for the support team to solve custom application issues because that requires looking into the custom application details, the error behind the application, where's the plug to integrate, how to use the interface, etc.
My team contacts support every day. My team is happy with the support, but the only room for improvement is the time it takes for the AppDynamics Server Monitoring technical support team to resolve the issue. It could be faster because my team has set deadlines for integrating and making custom applications work.
I'd give AppDynamics Server Monitoring technical support a four out of five. The response time is good, but the resolution time needs improvement.
Which solution did I use previously and why did I switch?
My team did a POC with Datadog. AppDynamics Server Monitoring is one of the best tools because it instantly gives you integration details, and you can integrate it more quickly than other solutions. For example, integrating Datadog took a lot longer because it required more steps and more levels to reach to complete the integration.
How was the initial setup?
Initially, the setup process for AppDynamics Server Monitoring was straightforward. It was pretty easy, but when you go deeper into end-to-end monitoring, for example, it gets a little complicated because you need to integrate with your JDK and Java applications and pass on the logs. Setting up the RAM and the initial setup of AppDynamics Server Monitoring, it's easy, but as you go deeper, then it becomes complex.
I'm rating the initial setup for AppDynamics Server Monitoring as five on a scale of one to five because it was pretty easy.
What about the implementation team?
We set up AppDynamics Server Monitoring in-house.
What's my experience with pricing, setup cost, and licensing?
I cannot give information on the pricing for AppDynamics Server Monitoring because I'm not involved. I'm on the integration and technical side.
Which other solutions did I evaluate?
AppDynamics Server Monitoring has a lot of competitors in the market, but I evaluated Datadog.
What other advice do I have?
I'm using a cloud product from AppDynamics for end-to-end monitoring called AppDynamics Server Monitoring.
Maintenance for AppDynamics Server Monitoring happens monthly. A team of five people does the patching for it.
A team of eight people works on AppDynamics Server Monitoring in terms of the initial integration, then another team will take charge, so I'm unable to give the exact number of users of the tool within the company.
My rating for AppDynamics Server Monitoring is nine out of ten because it's a good tool and only has minor areas for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Consultant Technique ECM/BPM at CBI
Has a good interface and is easy to manipulate and quick to implement; provides quick technical support
Pros and Cons
- "What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
- "AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
What is our primary use case?
We're using AppDynamics Server Monitoring for the IT infrastructure and server of the customers.
What is most valuable?
What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement.
AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding.
What needs improvement?
AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator.
What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive.
For how long have I used the solution?
I've been using AppDynamics Server Monitoring for three years now.
What do I think about the stability of the solution?
AppDynamics Server Monitoring is a stable solution. Its stability is good.
What do I think about the scalability of the solution?
AppDynamics Server Monitoring can be scaled up and down according to your needs, so it's a scalable solution.
How are customer service and support?
I find the technical support for AppDynamics Server Monitoring interactive and quick. You can get support WebEx sessions, and if I would rate support from one to five, I'd give a five.
Which solution did I use previously and why did I switch?
My company works with a lot of solutions as it's an integration provider. For example, I work with AppDynamics Server Monitoring, and a colleague works with SolarWinds. Another colleague works with Kubernetes. The team works with different monitoring solutions, including Nagios.
How was the initial setup?
Setting up AppDynamics Server Monitoring is easy. It's not hard to implement. It's straightforward and quick, and even the architecture isn't that complex. The solution is easy to implement.
I'm rating the setup for AppDynamics Server Monitoring five out of five because it's very easy. Sometimes, you might find some difficulty, but the support team can help resolve that quickly.
What's my experience with pricing, setup cost, and licensing?
The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great.
My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution.
On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two.
What other advice do I have?
I'm using the monitoring solution AppDynamics Server Monitoring.
My rating for AppDynamics Server Monitoring is nine out of ten.
My company is a reseller/integrator of AppDynamics Server Monitoring.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator / Reseller
Director, SRE at Loblaw Companies Limited
Good monitoring tool with a straightforward setup, but the industry is shifting to newer cloud-native apps
Pros and Cons
- "Setting up the monitoring agents was straightforward."
- "Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
How has it helped my organization?
AppDynamics has been decommissioned over time for the newer cloud-native apps, and we have been using more apps. We primarily use a Google native holistic monitoring tool for tracing, capturing, log aggregation, annual infrastructure, and server monitoring. As our applications get modernized over time, we reassess our need to have various monitoring tools. To some extent, cloud-native tools solve a lot of these problems. When we are on-premises, we solve these problems with AppDynamics but things are being done differently in the industry now, and many of these problems are being solved with cloud databases.
For how long have I used the solution?
We have been using this solution for five to six years. We have a hybrid model, and in the past, we tried to take these tools to cloud, but it was not well suited for our use cases. We were slowly and gradually trying to eliminate legacy items used on-premises.
What do I think about the stability of the solution?
It is a stable solution, but nothing is a hundred percent perfect, and there is always room for improvement.
What do I think about the scalability of the solution?
We have a hosted application set up concerning the AppDynamics controller, and we don't have any scalability issues. We never even moved to the SAS-based model for AppDynamics, and we have our own hosted environment.
How was the initial setup?
Setting up the monitoring agents was straightforward, and there was no hassle. I don't believe it requires a lot of maintenance.
What's my experience with pricing, setup cost, and licensing?
I am not privy to details around the software product pricing, but if I compare AppDynamics Server Monitoring with JVM-based applications, it is a pretty good tool. Even compared to legacy apps such as .NET and ASP.net, AppDynamics is the right choice.
What other advice do I have?
I rate this solution a seven out of ten. However, we currently lack distributed tracing, and we want to implement it going forward.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at Bank of America
Tech stack visualization solution used for performance and transaction trace monitoring
Pros and Cons
- "It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
- "The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
What is our primary use case?
We use it for performance and transaction trace monitoring. We use it for .Net and the JVM-related work. We look at all the heat maps and the Garbage Collection to see if there are any failures.
What is most valuable?
It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies.
What needs improvement?
The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved. If one goes down, the other should pick up automatically. When we patch one data center, the other primary or secondary center needs to be manually started. We need to do a manual sync between the database and the AppDynamics applications.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution. The only drawback is that it is not a cluster environment and it doesn't have hot-hot features.
What do I think about the scalability of the solution?
This is a scalable solution but we would like more options to hold more licenses. Right now we have 30,000 agents using this solution.
How are customer service and support?
The technical support for this solution is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before AppDynamics we used a product called BlueStripe that was acquired by Microsoft.
How was the initial setup?
The initial setup of this solution is straightforward. The deployment is also straightforward because we used some of the provisioning tools to package the software and distribute it. Creating dashboards and fine-tuning JVMs took some time.
What was our ROI?
This solution has really helped us to improve some of the performance of the JVMs at an early point in coding.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Straightforward, performs well, and is easy to install
Pros and Cons
- "AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."
- "I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility."
What is our primary use case?
Because AppDynamics sells this as end-to-end visibility, there are no use cases in the databases. Use case applied to AppDynamics Brower Real-User Monitoring can be applied here as well. If the user experiences latency on its request, it's most likely because the database is effectively queuing the request. The same scenarios can apply.
What is most valuable?
The performance of AppDynamics Database Monitoring is good, I have not had any complaints.
AppDynamics Database Monitoring is straightforward, there is not a lot to it, it either monitors or it doesn't.
What needs improvement?
One of the key features that are missing is the ability to manage users centrally, which is a real pain when it does not happen. That is a feature that their main competitor has had for quite some time. I'm surprised they don't have it already.
I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility.
The license model is a bit complex. They should make it a little bit easier, which I believe they will do in the next quarter, or in the next two quarters. I also dislike it because it is based on CPU, which will increase the cost of deployment and licensing. They currently have a complex model and charge on a per-node basis. They plan to change this in the future to make it less complicated, but it will be more expensive because it will be done on a CPU basis rather than a node basis. And this is not good. I deducted one point for that.
For how long have I used the solution?
We have been providing AppDynamics Database Monitoring for six years.
It is deployed both on the cloud, and on-premises.
What do I think about the stability of the solution?
The stability of AppDynamics Database Monitoring is fine.
How was the initial setup?
The initial setup is straightforward.
The time it takes to deploy an agent varies depending on the customer and the application, but it can take up to 15 minutes.
What's my experience with pricing, setup cost, and licensing?
The licensing scheme is very complex. They need to make it easier.
What other advice do I have?
AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology. Even for their competitors, their current technology is unrivaled in these two areas.
I would rate AppDynamics Database Monitoring an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Deputy General Manager at banque misr
Offers very good application performance and features which reflect backend health
Pros and Cons
- "Provides good overall application performance and transaction errors."
- "This is an expensive solution."
What is our primary use case?
We use this solution to monitor our core application's performance, to know what transaction is running an error on transactions in these applications. We are based in Egypt and are customers of AppDynamics. I'm the deputy general manager of the company.
What is most valuable?
The solution provides good overall application performance and transaction errors which reflect backend health. It's a user-friendly product and very powerful. It offers good performance and features.
What needs improvement?
AppDynamics is very expensive, if it were a little cheaper it would be more attractive to clients. The company has decided not to add any new features to the on-prem version which affects our monitoring work. Because of the nature of our business, we can only deploy the solution on-prem and so we're now at a disadvantage.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Customer support has a local presence in Egypt. They are very responsive and provide a good service.
Which solution did I use previously and why did I switch?
I prefer AppDynamics to the CA or Broadcom applications which I've previously used. AppDynamics is very easy to use whereas ABM was quite difficult. When it comes to technical data collection, they're both very good. Maybe CA ABM can collect more data, but when it comes to the presentation layer and ease of use, AppDynamics is much better.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
Licensing is by subscription and AppDynamics is expensive but I believe its main competitors such as Dynatrace, are also expensive.
What other advice do I have?
I recommend this product but am a little concerned for the future given that they are no longer adding new features to the on-prem version. For now, they're supporting the on-prem version and they're releasing security batches, but no new features. It might be worth waiting to see what they decide, it could be that they will move to a cloud-only version.
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application performance and System monitoring at Agos
A highly scalable solution that can be used to monitor the application performance
Pros and Cons
- "The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
- "AppDynamics should improve its ability to track all the transactions."
What is our primary use case?
We use AppDynamics mainly to monitor the application performance.
What is most valuable?
The most valuable feature of AppDynamics is its ability to track the transactions between different applications.
What needs improvement?
AppDynamics should improve its ability to track all the transactions.
For how long have I used the solution?
We have been using AppDynamics for approximately three years.
What do I think about the stability of the solution?
AppDynamics is a stable product. We rarely had any issues with the solution.
What do I think about the scalability of the solution?
I rate AppDynamics ten out of ten for scalability.
How are customer service and support?
Getting a response from the solution's technical support team is harder and takes longer. Since the solution has a structural support model, it requires some layers of escalation to get the correct response.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution's initial setup is easy. However, it is harder than Checkmk because it needs to install the agent.
What about the implementation team?
The solution's initial deployment takes about three to four months. However, it's a work in progress because new applications are added every time.
What's my experience with pricing, setup cost, and licensing?
AppDynamics is an expensive solution.
What other advice do I have?
AppDynamics is deployed on-cloud in our organization.
Overall, I rate AppDynamics a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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