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Swetha Mahasivbhattu - PeerSpot reviewer
Performance Test Engineer at a computer software company with 501-1,000 employees
Real User
Top 5Leaderboard
Jan 18, 2024
A stable tool that allows users to create custom dashboards
Pros and Cons
  • "It is a stable solution."
  • "The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."

What is our primary use case?

I use the solution in my company for application performance monitoring.

What is most valuable?

The most valuable features of the solution are diagnostic sessions and alerts. The diagnostic features and ability to create custom dashboards are the key features of the tool.

What needs improvement?

The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required.

For how long have I used the solution?

I have been using AppDynamics for two to three years.

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What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

My company has purchased a scalable version of the product.

How are customer service and support?

I have experience with the solution's technical support. The solution's technical support is fine and responsive. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was difficult. There is a need for those involved in the setup process to go through the proper documentation and training available from AppDynamics.

I rate the product's initial setup phase a four on a scale of one to ten, where one is the difficult setup process, and ten is the easy setup phase.

The solution is deployed on an on-premises model.

What about the implementation team?

The product's deployment phase is taken care of by our company's DevOps team.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

Which other solutions did I evaluate?

My company chose AppDynamics over other products in the market since we found it to be the most compatible tool with the products we used in our organization.

What other advice do I have?

The product's installation process is a bit difficult. Users need to thoroughly understand the documentation and take care of the setup phase to be able to use certain features offered by the tool, which, technically, is something that users should be able to use. Generating heap dump for Java usage and Java application monitoring are areas that can be pretty difficult with the product.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anurag-Dixit - PeerSpot reviewer
Solution Architect at a tech company with 10,001+ employees
Real User
Sep 11, 2023
An application performance monitoring that is stable and needs an easy installation phase
Pros and Cons
  • "It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good."
  • "I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."

What is our primary use case?

My company uses AppDynamics Server Monitoring for end-to-end application performance monitoring. The solution is integrated with the database managed by back-end and end-user teams.

What is most valuable?

The most valuable feature of the solution is that it automatically gets connected with all the entities. The solution discovers your transactions automatically without any customized configuration class or classes or method declaration, like some of the previous solutions we used in our company. Even for databases and end users, you can connect all the entities without much customization and user intervention, which are a few things I like about AppDynamics.

What needs improvement?

The analytics portion of AppDynamics Server Monitoring could have been better. In the analytics portion, I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results, so it is not well connected in the back-end. I feel that analytics could have been better in searching and running the analytical queries.

For how long have I used the solution?

I have been using AppDynamics Server Monitoring for five years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I don't see any problems in the solution.

What do I think about the scalability of the solution?

Scalability is a problem for my company since we have deployed the solution on an on-premises model. Scalability would not have been a problem if the solution had been deployed on a SaaS model.

My company has around 3,000 to 4,000 users of the solution.

How are customer service and support?

The solution's technical support was good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Though I have experience with Splunk, I would not be in a position to compare AppDynamics Server Monitoring with Splunk since I currently don't use Splunk.

I was also working with a solution named CA Wily. Dynatrace is better than AppDynamics since it offers more features and granularity. Dynatrace is something where I could find that it is better than AppDynamics. With all other solutions in the market, I feel AppDynamics is good.

With synthetic monitoring, Dynatrace is good at giving the data and granularity. Dynatrace OneAgent can be used on any stack irrespective of the platform, which I think is a feature AppDynamics introduced recently. Dynatrace performs better than AppDynamics in the aforementioned areas.

How was the initial setup?

The installation phase of AppDynamics Server Monitoring is pretty easy, and it depends on how we automate the process. The solution integrates with your environment. If you have the pipelines, you can integrate them into your pipeline, the steps for which are well documented by AppDynamics, and since it goes with the application, I don't see there is any downside with the installation. Operation-wise, the product is all okay.

The solution's deployment depends on a variety of factors since, in our company, we don't do manual deployments, so it doesn't take any time for us to deploy it. In our company, we just declare the arguments before the application installation. Whenever there is a new release, the AppDynamics agents will work on the deployment without any issues, so we don't feel a lot of time is taken during the installation phase. When the users are installing the solution manually, it may take quite a lot of time. Our company did not have any dependencies during the product's installation phase, so we didn't deploy it as a central team. A team to whom an application has been assigned is given the steps. My team just helps other teams integrate the playbooks into their environment, and they deploy it themselves, so we don't track the time taken for deployment.

The solution is deployed on an on-premises model, so it is a bit difficult because we have to maintain the platform. It would have been easy to maintain if my company had opted for a SaaS platform.

What's my experience with pricing, setup cost, and licensing?

Whether a person would view the solution as a cheap or expensive product depends on how that person negotiates with AppDynamics. In some other organizations, I have seen a different price for AppDynamics Server Monitoring. Though the product may come across as an expensive solution, I have worked with organizations that have negotiated very well on the pricing part with AppDynamics and secured the solution at a very competitive price. In short, the price of the solution is something that depends on how you negotiate with AppDynamics. AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money. If you can't negotiate with AppDynamics over the price, you won't get value for money. My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model. I am unsure if my company makes additional payments apart from the licensing costs of the solution.

What other advice do I have?

My company is a bank, so we can't we could not go with the SaaS model of deployment, because of which we have some dependencies on maintenance. As a product, it requires a lot of maintenance.

Around six to seven employees do the solution's maintenance.

I would tell those planning to use the solution that when it comes to AppDynamics, the adoption phase has always been a big challenge since people from AppDynamics only install AppDynamics Server Monitoring, and then they forget it. I would tell others to work on the right adoption method and metrics, like VictoriaMetrics or Golden Signals while keeping an eye on optimizing those configurations so that you always get to see the right picture.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Gyanesh Rahatekar - PeerSpot reviewer
Back office at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
Jun 1, 2023
Good application performance features along with a very simple and tool navigation
Pros and Cons
  • "The features related to the application performance in AppDynamics Database Monitoring are the most valuable."
  • "The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses."

What is our primary use case?

AppDynamics Database Monitoring has multiple use cases, including long queries, database performance, and database query details, which we have shared with the operations team.

How has it helped my organization?

There are multiple uses related to performance. The first is the DB connection tool, in which we have shared the details related to application performance and DB performance enhancement. In most cases, they have checked their connection, sizing and acted accordingly. For the long query details, they have performed their queries, reduced the time, and enhanced their performance.

What is most valuable?

The features related to the application performance in AppDynamics Database Monitoring are the most valuable. AppDynamics Database Monitoring has corrected its application-level code and enhanced its application performance.

What needs improvement?

The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses. We are not getting any details from the AppDynamics Database Monitoring portal. AppDynamics Database Monitoring's agent details must be enhanced, so each agent needs to show what kind of technology is being used. I would like to have agent details from AppDynamics Database Monitoring.

We are not getting related information and agent details from AppDynamics Database Monitoring. For example, if we have one hundred APM licenses and have onboarded multiple applications, there are no details about which technology uses which kind of agent.

Other solutions have one agent that gathers information on all kinds of server components. However, with AppDynamics Database Monitoring, we don't have any universal solution related to application instrumentation, server performance, stats, server component stats, and service stats. We would like to have better server components.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for more than seven years.

What do I think about the stability of the solution?

AppDynamics Database Monitoring has high stability. I rate AppDynamics Database Monitoring a ten out of ten for stability.

What do I think about the scalability of the solution?

I rate AppDynamics Database Monitoring a ten out of ten for scalability. More than 1,500 people are using the solution in our organization.

How are customer service and support?

AppDynamics Database Monitoring provides high-quality technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before AppDynamics Database Monitoring, we used a different solution. We switched to AppDynamics Database Monitoring for multiple reasons related to end user experience.

How was the initial setup?

AppDynamics Database Monitoring’s initial setup needs to be made easier. I rate the solution’s initial setup a five out of ten.

What about the implementation team?

We implemented AppDynamics Database Monitoring through an in-house team of three members. AppDynamics Database Monitoring’s deployment takes around five to six hours. We get the information from the end user related to their application architecture, and according to that information, we plan and perform the implementation.

What other advice do I have?

AppDynamics Database Monitoring does not require any maintenance. I highly recommend others to use AppDynamics Database Monitoring.

AppDynamics Database Monitoring's end-user experience is very good. The solution's tool navigation is very simple and clear-cut. Also, the error and exception detail AppDynamics Database Monitoring shared are crystal clear.

Overall, I rate AppDynamics Database Monitoring a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Salvatore Campana - PeerSpot reviewer
CEO & Founder at a tech services company with 201-500 employees
Real User
Top 5
Jun 17, 2024
Lacks investment in new technologies like Kubernetes, but has a good alert mechanism
Pros and Cons
  • "The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."
  • "AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions."

What is our primary use case?

We analyze data for performance and availability, which is produced by servers, infrastructure and cloud. However, it's not sufficient to only use Dynatrace because it makes a lot of data. This data is interpreted by AppDynamics automatically with technical data to understand the business impact, thus improving productivity. In Europe, enterprises widely use SAP, and AppDynamics effectively supports this by monitoring the core IT environment and the services around SAP, like CRM, Salesforce, and logistics systems.

What is most valuable?

The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server. These agents capture numerous metrics, collaborate to describe specific transactions, and allow us to monitor each transaction based on user interactions. We can see where any transaction might falter in the SAP server, application server, or presentation database, helping us identify the exact point of failure or degradation in transaction time, extract anomaly detection, or pinpoint real failures in SAP or other applications. This mechanism is very similar to Dynatrace, but AppDynamics is currently the best option for SAP.

What needs improvement?

AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions. Dynatrace has received significant investment in these areas and is better suited for cloud-native applications. However, AppDynamics still holds value for traditional applications used in banks or larger companies.

For how long have I used the solution?

I've worked with AppDynamics Server Monitoring for five to six years. My experience in monitoring systems started around 2020-2022, focusing on serviceability for SAP ERP environments.

What do I think about the stability of the solution?

Regarding stability, I would also rate it at nine out of ten as it is highly stable.

What do I think about the scalability of the solution?

I'd rate the scalability of AppDynamics Server Monitoring at nine out of ten, indicating it's highly scalable.

How was the initial setup?

AppDynamics Server Monitoring is deployed based on the organization's needs. For instance, installing it on a single server is better for a few clients for on-premises deployment. On the other hand, different solutions are available for cloud monitoring applications. The trend is shifting towards new paradigms like DevOps. AppDynamics adheres to these standards and can be used for both on-premises and cloud environments, depending on the specific requirements and business model of the organization. Maintenance requires a dedicated team, which can be extensive, especially in large organizations like banks.

I would rate my experience with the initial setup of AppDynamics as seven out of ten.

What was our ROI?

The return on investment with AppDynamics Server Monitoring has been significant in certain areas, especially for SAP environments. However, there hasn't been as much focus on the broader market due to their emphasis on cloud messaging applications. It ultimately depends on the customer's specific needs and how well the solution aligns with them.

What's my experience with pricing, setup cost, and licensing?

The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids.

What other advice do I have?

AppDynamics Server Monitoring is integrated into the infrastructure through agents installed on the servers, and it utilizes REST APIs for process control and integration with other solutions. In terms of AI usage, AppDynamics uses AI for anomaly detection and resource forecasting.

AppDynamics Server Monitoring is recommended, especially for SAP environments or cloud-native applications. However, the recommendation depends on the specific needs of the organization.

Overall, I would rate AppDynamics Server Monitoring as seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Head of Technology and Services at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Jun 15, 2024
Offers alerting and correlation features with exceptional root cause analysis
Pros and Cons
  • "The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"
  • "There are certain limitations with the agents in the solution"

What needs improvement?

There are certain limitations with the agents in the solution. For some applications, AppDynamics Server Monitoring provides agents only for Linux-based machines.

When our organization deals with environments where only Windows-based applications are running, we face challenges using AppDynamics Server Monitoring. Some community-based agents are available with a solution that utilizes the CPU and memory of the hardware devices in excess. 

The vendor should make changes to support Windows-based applications or develop single agents to support all applications. Recently, a single agent feature was announced; if it's easy to use, then the solution will have an edge over others and simplify the deployment process. 

For how long have I used the solution?

I have been using AppDynamics Server Monitoring for one or two years. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

There are about 15 users of AppDynamics Server Monitoring in our organization. At our company, we try to avoid frequent or regular maintenance of the solution as it can disturb daily operations. I would rate the scalability a ten out of ten. If the deployed environment grows, there are no challenges in increasing the resources in the solution, hence the solution can be easily scaled. 

How are customer service and support?

The tech support from the vendor is satisfying. I would rate the tech support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

There are some complexities in the initial deployment process of AppDynamics Server Monitoring. It's an agent-based solution, so there are different agents for varying apps, the compatibility of the agent with the app is not straightforward. When our company's team is installing the agents, they are facing some challenges related to agent compatibility and product performance. The main controller setup of the solution is comprehensible. 

The installation of AppDynamics Server Monitoring takes more than a week in total. The main controller can be installed within a day, but the agent installation for different applications takes around a week.  

What's my experience with pricing, setup cost, and licensing?

The licensing cost is fairly high. I would rate the pricing an eight out of ten. There are no additional costs to the standard licensing fees for AppDynamics Server Monitoring. 

What other advice do I have?

Customers of our company use the solution to monitor servers in digital banking, online banking applications and other financial entities. AppDynamics Server Monitoring is a user-friendly solution. The dashboard, flow providing maps of varying applications and the back-end calls are easy to understand in the solution. 

The alerting mechanism works satisfactorily and efficiently as other solutions. Notifications are provided in the dashboard, or they can also be sent to users via email or SMS by AppDynamics Server Monitoring, other solution don't have multiple alerting options. 

After implementing the solution, we haven't witnessed any operational cost reduction, but performance improvements have been identified. The solution has provided exceptional root cause analysis and technical solutions for problem identification and resolution. 

The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions. The aforementioned feature helps evaluate the impact of one application's issues on the other, pinpoint the error location, and check the dependency between applications. Compared to the NMS, the APM can provide more information on user monitoring. 

Some security features and threat loophole identification features can be included in AppDynamics Server Monitoring by the vendor. As the solution also maintains baselining, it can take a proactive approach based on historical data to gain AI capabilities. If AI features are included, then AppDynamics Server Monitoring will probably be able to predict upcoming application failure by analyzing some metrics that have gone down. 

I would recommend AppDynamics Server Monitoring to other users due to its user-friendliness. A Competitor solution from Dynatrace provides almost the same features as AppDynamics Server Monitoring, but their dashboards and overall usability are quite complex. Many financial sector companies and government organizations often prefer an on-prem version, which is provided by AppDynamics Server Monitoring, but other solutions like Datadog are available as SaaS. I would rate AppDynamics Server Monitoring as nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Indu Sri Jasti - PeerSpot reviewer
System Administrator at a financial services firm with 10,001+ employees
Real User
Top 5
Jan 15, 2024
Stable platform with efficient integration capabilities
Pros and Cons
  • "It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
  • "There could log management features included in the product."

What is our primary use case?

We use the platform for infrastructure monitoring purposes.

What needs improvement?

There could log management features included in the product.

For how long have I used the solution?

We have been using AppDynamics for one month.

What do I think about the stability of the solution?

AppDynamics is a stable product. It doesn't have a lot of bugs. We can fix the bugs at a code level whenever we encounter them with our expertise. It provides an ease of installation as well.

What do I think about the scalability of the solution?

I rate the platform's scalability an eight out of ten.

Which solution did I use previously and why did I switch?

Dynatrace works better compared to AppDynamics. While using AppDynamics, we have to install different external agents for managing, customizing, and monitoring logs. In comparison, we must install only one agent to carry out the processes while using Dynatrace.

How was the initial setup?

The initial setup process is easy once learned. At the moment, I am a new AppDynamics user and am exploring more ways to make the process easier.

What's my experience with pricing, setup cost, and licensing?

The product is more expensive than Datadog but lower than Dynatrace.

What other advice do I have?

It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring. It provides ease of use, alerting capabilities, integration support, and scalability. Thus, it is already maintained. It doesn't provide log management services; we have to install different types of agents for business processes. It is not a cloud-native platform like AWS, GCP, etc. I rate AppDynamics an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayobanji Iluyomade - PeerSpot reviewer
IT Service Performance Manager at a comms service provider with 10,001+ employees
Real User
Top 10Leaderboard
Oct 6, 2023
The product can drill down to the errors, but it is expensive and has performance issues
Pros and Cons
  • "The product has the ability to drill down to the errors whenever we have issues."
  • "The solution has performance issues after we deploy the agent."

What is our primary use case?

We use the product to monitor some of our critical systems. We started using the solution for application performance monitoring.

What is most valuable?

The product has the ability to drill down to the errors whenever we have issues.

What needs improvement?

The solution has performance issues after we deploy the agent.

For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The product is stable.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive.

What other advice do I have?

I recommend the solution to others. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishal Jethnani - PeerSpot reviewer
Director, SRE at a retailer with 10,001+ employees
Real User
Sep 25, 2023
Offers a real-time view of the things happening in a database
Pros and Cons
  • "You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system."
  • "The solution needs to support IBM products."

What is our primary use case?

The solution offers a real-time view of the things happening in a database. 

What is most valuable?

You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system. 

What needs improvement?

The solution needs to support IBM products. 

For how long have I used the solution?

I have been using the solution for seven to eight years. 

What do I think about the stability of the solution?

AppDynamics Database Monitoring is stable. 

How was the initial setup?

The solution's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten. 

What other advice do I have?

I rate AppDynamics Database Monitoring a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.