SOTI MobiControl Reviews

We use the solution for its lockdown feature for our devices. So, when we give mobiles to our on-field technicians, we want only our corporate application to work on it. We don't want them to install any unauthorized software on it so as to ensure the security of the device and the data. We allow only authorized applications to run on their devices with the solution's help.

They should improve the lockdown feature. Presently, it gets revoked sometimes, and the user can do some unintended activity. Sometimes, the mobiles get stuck as well. They should work on these kinds of operational issues.

We have been using the solution for five to seven years.

It is a stable solution. We have some issues, such as one of the devices might face problems once in a while. Otherwise, it is stable.

It is a scalable solution. We have scaled up several devices and applications to it. We have 800 hundred solution users in the region under my administration. Currently, we are using the solution specifically for field devices. But, we plan to connect office devices to solutions. So, the number of devices may increase in our organization.

It takes 25% of a person's time to deploy and maintain the solution.

There is a return on investment in the solution because we have our devices secured. Also, we have discipline in working. In addition, they address security patching as well.

We purchase the solution's yearly license. There are additional costs if you want to use extra features. For example, I have a printing license on the Microsoft platform. If I had to use printing in SOTI, it would have charged me extra cost.

Besides the price, it is a good solution. I recommend it to others and rate it as an eight.

SOTI is mainly used for managing mobile devices, like laptops, mobile barcode scanners, and mobile printers. It's used for security, OS updates, and monitoring. 

SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life. So at the beginning of a shift, a client can look at all the places that just logged on and see how many of them have bad batteries. For example, if you see batteries that just came off a charger but they are under 80% charge when they should be fully recharged. They've also got a couple of new products. They have a software development app called SOTI Snap that lets users create Android applications

SOTI has a ticketing solution as well for help desk requests from different departments. They can track, take photos and generate new requests, then follow up on old requests. They can obviously close requests that have been fully managed and taken care of.

Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy. The majority of the devices that we sell use Android OS. With the latest versions of Android that are coming out, like 10 and 11, you have to have MDM software to register devices with Google. You can't get them online without going through an MDM, it's kind of this funny new aspect of Android, and it's all designed so they can control all their Android devices in the future. With the way things are licensed and the direction that Android and Google are going, they're trying to eliminate old legacy devices.

There's no way to stop that unless you control the licensing. So if a company buys a hundred new devices, they have to register with Google. Once they're registered, if a new company tries to sell those hundred devices five years later and another company tries to register the devices, Google can shut them down and say that they're not authorized to relicense this product

I've been using SOTI for about 15 years.

SOTI seems to be stable.

I believe SOTI is scalable. There are big corporations out there — companies with upwards of 4,000 cell phones that they need to manage — using it. From what I understand, SOTI handles that volume very well.

SOTI tech support is solid.

Setup is easy for the on-prem. For transitions to the cloud, it can take two days to get everything converted up and uploaded into the cloud. We just did one recently and there weren't any problems. It switched over from on-prem to cloud pretty seamlessly.

Customers can achieve some cost savings using SOTI. For example, SOTI can keep track of things like data consumption and roaming. Say there's a truck driver out on the road playing Pandora over his phone and it's adding up all these roaming charges to the company, they can get the data on stuff like that, then configure the devices to not allow roaming.

SOTI is fairly priced. It's not super expensive. If you have a thousand devices that are licensed, it's going to start climbing up in price. Typically, it's like 25 bucks a seat for a year. There is also is a maintenance cost to it. It's like seven bucks for tech support. So it's right around 30 dollars on average per seat.

Out of all the alternatives, SOTI is definitely the mobile device management software that we recommend. There is a handful of them out there — Mobile Iron, Avanti, and AirWatch—  and it seems like the majority of people are using SOTI over the other ones. A lot of people use the other ones as well, but it does seem like SOTI is the leader in that field.

The owners of this company are seasoned wireless guys that have been doing this for 20 years and SOTI is all we sell. When we come up against a customer that has AirWatch, we've sold them on the benefits of SOTI over the other types of software and transitioned them to using SOTI rather than the other competitors.

I would give SOTI a solid eight out of 10. 

We use SOTI MobiControl for managing Android device management.

SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly.

I have been using SOTI MobiControl for a couple of months.

SOTI MobiControl is a stable solution.

Around 25 users use SOTI MobiControl in our organization.

I rate SOTI MobiControl a five out of ten for scalability.

SOTI MobiControl's initial setup is a little bit complex, and we have a lot of missing options in them.

SOTI MobiControl is a cheap solution. You have to pay a yearly licensing fee for SOTI MobiControl.

I would recommend SOTI MobiControl for less number of users and less use cases.

SOTI MobiControl has a lot of dependencies, and we need manpower to manage the solution.

Overall, I rate SOTI MobiControl a five out of ten.

We mainly use it in transport, for example, in police and governemnt.

The solution allows for very good remote control. We only have to get one application and have everything we need under the license. 

It's a very complete tool.

We've had a good user experience overall. 

The licensing is simple. It's just one license to gain access to all of the functionality. Other competitors have different versions, like premium and standard, where some features are only available for one version. This isn't the case with this product.

There is a good "closed mode" where you can use only one application or certain chosen applications.

It is very fast. It's very responsive compared to other applications. 

The pricing could be a bit less. Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model.

I've been using the solution for five years. 

The solution is stable. I'd rate the solution seven or eight out of ten. 

The scalability has been enough for us. We haven't had issues scaling. I'd rate the scalability ten out of ten. 

We will continue to use the solution. However, we are open to looking into other solutions as well. This solution is meeting our needs for now.

The initial setup is very simple. 

We do have outside help for deployment. I have a local company that supports us, and the feedback we get is that it is very easy to set up. 

We have witnessed an ROI while using this solution. 

The cost is different, depending on if you are using cloud or on-premises deployments. 

There is a bit of a high cost. They don't have standard versus premium so we are paying a bit more since we don't have the choice to choose a lower tier.

We upgrade regularly and are on the latest version of the solution. I'm not sure of the version number. We use it both on-premises and cloud. 

I'd rate the solution nine out of ten. It's a fine solution. 

I am a distributor of SOTI in Hong Kong.

This solution is most suitable for government companies.

SOTI is good for medium to large-sized companies. In Hong Kong, we have so many customers that the smallest customer in Hong Kong has about 10 users, and our largest customer has more than 32,000 devices.

One of the customers that we support is in the government sector. They are using Workspace ONE for 8,000 devices.

We mainly give them support on the MDM for Workspace ONE.

The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have.

The SOTI system architecture and requirements are more simple compared to Workspace ONE.

They have a script engine that's very good for engineer support.

They have legacy design architecture, and sometimes the support isn't helpful.

Sometimes the innovative features are very difficult.

I have worked with SOTO MobiControl for 13 years.

I would rate the stability as eight out of ten.

If a customer goes directly to SOTI support, sometimes they can't solve the problem immediately. Usually in Hong Kong, we do the first tier of support for all of our customers.

The deployment process is simple because the legacy interface is easy to understand and easier to use than Workspace ONE. The SOTI Next-Generation UI is just like Workspace ONE, so sometimes it's difficult to use.

SOTI is changing from the classic user interface to a more modern type of user interface, which is more difficult to use.

It's a little bit expensive. The Hong Kong government has a perpetual license for SOTI rather than a subscription.

I would rate this solution as eight out of ten.

My advice is to find the right consultant.

SOTI MobiControl can be deployed on the cloud and on-premise.

The solution is used for mobile equipment. The idea is to supervise them, configure them from a distance, and dispatch software and patch.

The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized.

I have used Microsoft Intune but it is more complicated than SOTI MobiControl.

I have been working with SOTI MobiControl for approximately eight years.

The stability of SOTI MobiControl with Android is good, but there are some issues with Windows equipment.

SOTI MobiControl is scalable.

We are certified and we offer good support.

The support from SOTI MobiControl is helpful.

The initial setup of the cloud version of SOTI MobiControl is easy and quick. However, the on-premise version can have some challenges.

The cloud version of the solution took us five days to configure the platform and deploy it. The on-premise version can take more time, approximately three to four weeks. However, the time depends on what setup the customer has, such as a proxy and firewall.

The price of this solution is high when you compare it with Microsoft Intune. This is mainly because Microsoft Intune is included with some packages, such as Microsoft Office 365. It makes it difficult to sell SOTI MobiControl because of the pricing against Microsoft Intune.

The solution costs approximately seven dollars a month.

I rate the price of SOTI MobiControl an eight out of ten.

There is maintenance needed for the use of this solution but it is not extensive. You have to be aware of how to maintain it. The solution works with many different types of operating systems and this can cause some issues, but most of the time the issues are fixed by the support.

Some customers purchases this solution thinking it will solve problems they have but it doesn't. For example, the solution can track devices but the solution is not intended for this. The customer will be able to locate the device but then they discover it is not suitable for this purpose.

Our customers pick this solution because we offer good support and are certified.

I rate SOTI MobiControl an eight out of ten.

I recommend this solution to others.

We are a solution provider, and we provide the SOTI solution for our customers. We have around 40,000 devices deployed on it. Normally, it is deployed on-cloud, but we also have some on-premises implementations.

It is mainly used for supervising devices such as Android and Windows mobile devices. It is used for asset management and configuration management as well as for authorizing the use of specific software in a device.

All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices and specify authorized or not software. The device configuration is then used under the supervision of the device admin.

The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher.

From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. 

It can't compete with Intune and other solutions when it comes to Windows implementation. It's work well with iOS and Android. 

We have five years of experience with this solution.

The platform is stable. There are no issues with the stability of the platform.

It is scalable. We are satisfied with its scalability because we can start at 100 devices. I have some customers who have 10 or 15 times more devices over time, and the platform is responding quite well. The service behind is on the cloud, and it is quite good.

When you subscribe to enterprise support or high-level support, they respond well.

The initial setup is easy for us because we have a specialist engineer. Otherwise, it is not so user friendly. You need an experienced engineer and some knowledge to deploy this solution, especially if it is a complex configuration.

Its pricing policy is not stable. The licensing is on a one-yearly, two-yearly, or three-yearly basis. There is no monthly fee.

I would recommend this solution. We are a solution provider, and we recommend the SOTI solution each time we have a request. It is a stable product, and there is no real technical issue.

I would rate SOTI MobiControl a seven out of ten.

We primarily use the solution to support all of our mobile devices.

The solution helps us streamline our deployments and troubleshooting. There is just a lot of time saved from avoiding downtime. The troubleshooting and deployment is a great time-saver as well.

The remote control we have helps us a lot.

The solution offers great troubleshooting capabilities. This aspect saves us a lot of time and keeps us from having to instead get products shipped back to us.

The initial setup is pretty straightforward.

The look and feel of the dashboard could be improved. I'm used to the old dashboard. The new dashboard has more steps involved just to get to the information we need. They need to streamline it or align it more with the older version which actually worked better.

The solution could use better reporting.

I have been working with the solution for a long time. It's probably been about ten to 15 years at this point.

The solution is pretty stable. We haven't had issues with crashes. There aren't bugs or glitches. It's good.

The scalability is really great. If a company needs to expand it, they can do so easily. There shouldn't be any problem at all.

We have about 10,000 users on this product and they vary from customer service to ramp agents to baggage agents. The solution has various use cases, so there's a variety of users on it.

Technical support is excellent. They are knowledgeable and responsive. I'd rate them as excellent - a full ten out of ten in terms of the service we've received.

I just came on board and the company was already using the solution. It's the only product I've ever used for these purposes.

The initial setup is not complex. It's really straightforward.

We have a business partnership with SOTI.

This is a pretty decent product. I'd recommend other organizations to check it out.

On a scale from one to ten, I'd rate the solution at a nine.