MuraliGovindarajan - PeerSpot reviewer
Senior Manager at a insurance company with 201-500 employees
Real User
Top 20
Everything is filtered, and if it detects an intruder, it drops the line
Pros and Cons
  • "SonicWall has USCS and anti-virus at the gateway level. Everything is filtered, and if it detects an intruder, it drops the line."
  • "We have security as a service, and they make recommendations about adding to the denylist and other things. That part could be more accessible and more user-friendly. I'd like to see SonicWall add a user-friendly interface where our internal team can drag and drop everything."

What is most valuable?

SonicWall has USCS and anti-virus at the gateway level. Everything is filtered, and if it detects an intruder, it drops the line.

What needs improvement?

We have security as a service, and they make recommendations about adding to the denylist and other things. That part could be more accessible and more user-friendly. I'd like to see SonicWall add a user-friendly interface where our internal team can drag and drop everything. We get the IOCs from the security companies, so these things can be filtered and blocked at the gateway level. They could add a feature where our team uploads the IOCs in an Excel spreadsheet instead of entering them in one at a time. 

For how long have I used the solution?

We've been using SonicWall for almost seven years.

What do I think about the stability of the solution?

Yeah, it is much stable and we have been using NSa the previous version before also, the old device. It's all so far okay. It's stable only.

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SonicWall NSa
November 2022
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What do I think about the scalability of the solution?

We could expand by another 20 percent, and the product would still cover us. It shouldn't be a problem. We haven't faced many challenges. It's a gateway-level firewall product, and we have 140 users.

How are customer service and support?

SonicWall support is good.

Which solution did I use previously and why did I switch?

We used Cisco a long time ago, but we moved to SonicWall almost eight years ago.

How was the initial setup?

Setting up SonicWall isn't that complicated, but you need to know the scope — what's allowed and what isn't. But it's not as complex as Cisco. The deployment takes a couple of days, but we could probably do it faster. We upgraded from the older version of SonicWall NSa to the latest appliance in less time. 

It doesn't require a large team for maintenance. If we can manage it, anyone can. We only have three people on our team, and we can manage it without issue. 

What about the implementation team?

We used the local redistributor here in Bahrain. They were knowledgeable and had SonicWall experience, so they didn't face much of a challenge. It was straightforward. The only difference is that we went with high availability — two devices. 

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. SonicWall's price is better than other vendors. We get a discount of about 15 percent off the initial cost.

What other advice do I have?

I rate SonicWall eight out of 10. I recommend it. If you implement SonicWall, it'll be a smooth journey.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a educational organization with 51-200 employees
Real User
Top 5
A stable solution that meets our requirements and has good support
Pros and Cons
  • "It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support."
  • "It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud."

What is our primary use case?

We are using SonicWall NSA 2600 for firewall purposes. We have its latest version.

What is most valuable?

It is able to fulfill my requirements. It protects our network environment. It has control over IPS, signatures, and it can also manage bandwidth and mapping. It is also stable and has good support.

What needs improvement?

It doesn't require much improvement. The only improvement area is that cloud reporting, assessment reporting, and other reporting features should be available with the subscription. They should provide reporting features with the subscription base, which is currently not there. We bought the reporting tool, but there are some complications. They have made some changes to the application, and now the reporting management is completely on the cloud. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It has been stable. There are no issues with its stability.

What do I think about the scalability of the solution?

It is not scalable. We can upgrade to a new box depending on the subscription. We have a three-year subscription, so we will continue with it for three years. After that, we would look for an alternative tool based on our requirements. Currently, we have approximately 250 plus users.

How are customer service and technical support?

We have a license for support. We can raise a ticket if we need any assistance from their support. They are good, and I am satisfied with their support. They always take care of customer satisfaction. There might be a delay or something, but at the end of the day, they resolve the issues.

Which solution did I use previously and why did I switch?

I have used other solutions. Palo Alto and Sophos are good solutions. FortiGate is also good, and it allows you to see and manage everything from one control. Some of the features available in other solutions might not be available in SonicWall NSA, but it is fulfilling my requirements.

How was the initial setup?

We don't really need any support with the installation. There are a lot of knowledge documents. We also have a license for support, and if required, we can get support.

What about the implementation team?

We have only two people who have been managing it for the last three years or so. We didn't face any challenges.

What's my experience with pricing, setup cost, and licensing?

Its price is okay.

What other advice do I have?

I would recommend this solution to others. I am satisfied with this solution.

I would rate SonicWall NSA an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SonicWall NSa
November 2022
Learn what your peers think about SonicWall NSa. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
656,474 professionals have used our research since 2012.
Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
Has the features, but overall stability and usability are not there
Pros and Cons
  • "The product is working okay. The product is working feature-wise."
  • "The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D."

What is our primary use case?

Our primary use case for SonicWall NSa is as a public firewall, as an interface between our private network and the public network.

What is most valuable?

The product is working okay. The product is working feature-wise.

What needs improvement?

I would rate SonicWall NSa as an average product, not a very highly recommended one. It is an average product.

The stability is not there. The features are there, but they are not stable. They need to improve on this product because I feel that they have launched this product without much R&D.

For how long have I used the solution?

We are using SonicWall NSa for quite a long time, around 10 to 12 years, but that includes the the older model, which was the 5500. Now we have been using the 5600 model for the last two, three years.

What do I think about the stability of the solution?

Performance wise, they are good - not very good, but they're okay, just good.

They are not stable. It is a very unstable product.

For maintenance, we require one engineer from the support partner, one from the tech side, and one from our side, so three engineers and one manager.

What do I think about the scalability of the solution?

At any point in time we have more than 600 users.

We do not have plans to increase the number of users.

How are customer service and support?

Tech support is okay, but the product needs much improvement.

Which solution did I use previously and why did I switch?

We were not using a different solution before. We have always been using SonicWall, just the older model, which was 5500. We upgraded to 5600.

How was the initial setup?

The installation part of the initial setup was a painful experience. I felt at the time that it was not a finished product. They have to do more R&D on this product to improve it.

It took a very long time to set it up, to be honest. It took very long because they had some bugs and fixes. After so many fixes, it took them very long to install this product.

What about the implementation team?

Obviously, no OEM deals directly with them. We have their channel partners who did the installation.

What's my experience with pricing, setup cost, and licensing?

To be very honest, we are not satisfied with the 5600 product.

On a personal level, I would not recommend SonicWall NSa.

On a scale of one to ten, you can rate SonicWall NSa a six.

Which other solutions did I evaluate?

The license and the hardware both need to be renewed. The annual maintenance contract is there. So they have to renew the licenses.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jeremi Albrizio - PeerSpot reviewer
Information Security Manager at a manufacturing company with 51-200 employees
Real User
Top 20
Less cumbersome than competitors
Pros and Cons
  • "Compared to Cisco, SonicWall NSa is much easier to configure."
  • "The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier."

What is our primary use case?

When it comes to securing VLANs, the primary use case for SonicWall NSa is VPNs. 

What is most valuable?

Compared to Cisco, SonicWall NSa is much easier to configure. Cisco tends to be cumbersome through the web interface. It's easy through the command line, but when you're troubleshooting something, you're usually not going through the command line. When you're digging through data trying to find if something happened, you're usually digging through the logs, through the web interface, because it should be much easier. In Cisco, the logs are odd and you have to be really particular on what you want. You have to look for specific details. 

This process is much easier SonicWall NSa. I want to know where the problem started and where it ended, that's it; and it's really clear in SonicWall NSa. Whereas in Cisco it's just not clear at all.

What needs improvement?

It would be amazing if all of the ports on the throughput devices were 10 gig or 100 gig. That would make it so much easier for me to designate 10 gigs throughout the whole network. Right now, with SonicWall NSa, I'm doing designations like "use 10 gigs through the whole network until you hit firewall." In that case, all of the traffic that has firewall enabled on it drops to one gig.

That causes issues with throughput, especially when you're talking about data stores and Ice Guzzy, or when you're splitting things out with VLANs. 

MAC address filtering on the VPN and on the firewall itself would be a good thing to add as well. If it's there, I don't know where it is.

Automation would also be good. 

The implementation for VLANs is a little bit cumbersome. It would be good to make that a little bit easier.

For how long have I used the solution?

I've used SonicWall probably on and off for the last couple of years. It depends on which client I'm working with.

What do I think about the stability of the solution?

SonicWall NSa is stable. 

What do I think about the scalability of the solution?

Just adding multiple sites is easy. Clustering them is pretty straightforward. But if I needed to expand them in series, that's a little bit more complicated.

How are customer service and technical support?

I've never used SonicWall tech support. 

How was the initial setup?

The initial setup is pretty straightforward. 

What other advice do I have?

Hire a network guy or have a service that's going to monitor and manage SonicWall NSa for you.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hector Lopez - PeerSpot reviewer
IT and Project Manager at Network Secure El Salvador
Real User
Top 5
Affordable, easy to set up, and the sandbox capabilities are good
Pros and Cons
  • "The most valuable feature is the sandbox."
  • "The content filter needs to be improved."

What is our primary use case?

We use this firewall to protect our perimeter. We create NAT policies and have a DMZ set up.

It is also used to filter the internet for all of our users.

What is most valuable?

The most valuable feature is the sandbox.

What needs improvement?

The content filter needs to be improved. I would also like to see better application filtering.

When we are troubleshooting problems, we find that the logs we see are not sufficient. It makes it difficult to find out what the main issue is. It means that we have to search further or perform another test to see what happened.

Technical support is in need of improvement.

For how long have I used the solution?

We have been using SonicWall for approximately 15 years, and more specifically, SonicWall NSA for the past 10.

What do I think about the stability of the solution?

The stability is fine and we don't have any issues. We have never needed to report a problem.

What do I think about the scalability of the solution?

We have about 20 people in the company who are protected by this product, and I think that the scalability is fine. However, I would say that it is best for small to medium-sized organizations.

How are customer service and technical support?

When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor support a six out of ten.

Which solution did I use previously and why did I switch?

I used to work with Check Point, and they are very good when it comes to application filtering.

How was the initial setup?

The initial setup is easy and the deployment can be completed in between two and four hours. This includes installation and adjustments that need to be made.

What about the implementation team?

We have an in-house SonicWall specialist.

What's my experience with pricing, setup cost, and licensing?

When implemented properly, the total cost of operation is very low.

What other advice do I have?

My advice for anybody who is looking into implementing SonicWall NSA is that they have to be very clear about what it is that they're looking for. It is a good solution for small and medium-sized businesses, and when you are very clear about what you need, you can implement a lot of other security services with a total cost of operation that is very low.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd
Real User
Top 5
A brilliant UTM solution that takes care of your perimeter security and any kind of cyber threats
Pros and Cons
  • "It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in. It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside."
  • "It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server."

What is most valuable?

It is a brilliant product. It is a Unified Threat Management (UTM) system. It has got about 11 security services that take care of your perimeter security. It takes care of any kind of cyber threats that could come in. 

It takes care of creating VPNs between two SonicWalls instantly and very easily. It has got spyware in it as well as a firewall. It has also got a gateway antivirus and an application firewall that can block things from outside.

What needs improvement?

It would be useful to have an application firewall that prevents the outside world from seeing your private IPs. You don't need to publicize your private IPs to the outside world, and you can create a barrier, like a proxy server.

For how long have I used the solution?

I have been using this solution for four years. We are using SonicWall NSA 3600.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

The product that we have is not scalable. You'll have to buy a firewall model that suits your requirement with a certain amount of growth built into it. They have other products that are scalable, and they are the 9600 series ones.

Currently, we have about 300 users. We plan to keep using this solution.

How are customer service and technical support?

I have contacted their technical support, and I have received good support.

How was the initial setup?

Its initial setup is absolutely straightforward. It took less than an hour. There were no issues.

What about the implementation team?

I did it myself. Currently, we are maintaining it ourselves. We are not getting it done from anyone outside, but we have the subscription for SonicWall so that the security areas are taken care of by them.

What's my experience with pricing, setup cost, and licensing?

Normally, when we buy any product, we buy it with a five-year service built into it. Later on, depending on the growth of the organization, we go for a new one or an upgrade.

Which other solutions did I evaluate?

We've been using SonicWall since 2006. When we decided on SonicWall, I had tried another product for 15 days, but it was not serving the requirements that we had. Therefore, we decided on SonicWall.

What other advice do I have?

I would very much recommend this solution to others. I would rate SonicWall NSA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Esnad
Real User
Top 20
Fast tech support and has the ability to collect mini routers
Pros and Cons
  • "SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection."
  • "Overall, Im satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC."

What is our primary use case?

Our primary use case for SonicWall NSa is a firewall and for analytics. I use SonicWall NSa to follow the users. Some users manage to bypass the firewall sometimes and install certain software. I track all of this "bad" behavior and block it.

What is most valuable?

SonicWall NS has a lot of valuable features. One of the best SonicWall NSa features is the ability to collect mini routers and get only one user connection.

What needs improvement?

Overall, I'm satisfied with SonicWall NSa, but it would be better if they could add a small terminal to each device. This would help me deal with certain issues by running a small bot onto any PC. This terminal could control technical configuration from a centralized configuration with the SonicWall appliance. 

For how long have I used the solution?

I have been using this solution since last February. However, I have worked with SonicWall since 2007.

What do I think about the scalability of the solution?

We have about 150 users. Each employee configures up to three connections: one on a PC and one or two on mobiles.

How are customer service and support?

We are happy with SonicWall NSa's tech support. We have an account manager and whenever I run into any issues, I email him directly and he calls me within the hour. This is sufficiently fast for our needs. 

Which solution did I use previously and why did I switch?

We previously ran MicroTech and FortiGate. We switched because we wanted to try something new. We change the technology we use each year.

How was the initial setup?

The initial setup is easy for me because I am a specialist. I previously worked for a Dell and SonicWall partner before, so I'd configured SonicWall NSa many times before. However, now as a customer, I had a SonicWall consultant deploy it.  

What about the implementation team?

We used a SonicWall NSa consultant for the deployment. 

What was our ROI?

I can't speak to any ROI we've had in terms of numbers but all technology of this type will give you a return on investment because it's secure and makes your business run smoothly.

For example, as I am in the desert and there is no fiber connection here, I was using SIM cards that gave me seven GB a day. Before we deployed SonicWall NSa, I was running seven SIM cards for a total of about 50 GB per day. Right now, I use only one seven-GB SIM card.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior System Administrator at a government with 201-500 employees
Real User
Reliable and easy to expand with good features on offer
Pros and Cons
  • "The solution can scale."
  • "The user interface could be better."

What is our primary use case?

We use the product for a lot of things, so it's hard to talk about an individual use case.

How has it helped my organization?

The solution seems to help with any intrusion.

What is most valuable?

I like all the features. The global filtering and the content filtering are great. It's not always intuitive, however, you can usually figure it out. It's really handling all of our firewall needs.

It's stable.

The solution can scale. 

What needs improvement?

The user interface could be better. 

For how long have I used the solution?

I've been at the company for about two years and have used the solution since my arrival.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable. As long as we maintain patching, we're good.

What do I think about the scalability of the solution?

The solution has been scalable.

About 150 people are using it in our organization. 

I'm not sure if we have plans to increase usage at this time. 

How are customer service and support?

We have been very satisfied with the technical support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. this product was in place when I arrived at the company. 

How was the initial setup?

The product was already set up when I got here, so I can't speak to the implementation process.

You only need one person to handle deployment and maintenance tasks. 

What was our ROI?

We've had it for quite a while and therefore must find it to be quite cost-effective. 

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with the licensing aspects of the solution. 

I'm a technical person. I don't care about the cost.

Which other solutions did I evaluate?

We have a very old SonicWall NSa. That's why we're looking to upgrade.

What other advice do I have?

I'd advise new users to just learn how to work around the interface. That's my one complaint. It's sometimes a little cumbersome to use the UI.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
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Buyer's Guide
Download our free SonicWall NSa Report and get advice and tips from experienced pros sharing their opinions.