IT Central Station is now PeerSpot: Here's why

SolarWinds Server and Application Monitor Room for Improvement

Subhajit Nag - PeerSpot reviewer
Senior Process Associate at Tata Consultancy Services

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. 

Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good.

It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.

The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production. 

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CA
System Administrator/ Information Management Specialist / System Engineer at a tech services company with 11-50 employees

Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports.

I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.

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UmeshJoshi - PeerSpot reviewer
Presales Specialist at Hexaware Technologies

SAM is missing code-level monitoring of applications and could be improved by adding detailed metrics in that area. SAM's software-defined network monitoring capability is also low and could be improved. In the future, I would like SolarWinds to add IoT functionalities.

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Buyer's Guide
SolarWinds Server and Application Monitor
July 2022
Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
622,358 professionals have used our research since 2012.
Dheeraj_Reddy - PeerSpot reviewer
Infrastructure Architect at Cognizant

SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.

In a future release of SolarWinds Server and Application Monitor, they should add some additional features.

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Michael Ernest - PeerSpot reviewer
Senior Officer at a international affairs institute with 201-500 employees

In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.

The pricing of the solution should be adjusted.

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KY
Systems Architect at a tech services company with 501-1,000 employees

It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. 

In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that. 

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MD
ICT Network Infrastructure & Architect at a transportation company with 1-10 employees

The stability, flexibility, and ease of use could be improved. The performance, integration, and pricing could be better as well.

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Buyer's Guide
SolarWinds Server and Application Monitor
July 2022
Learn what your peers think about SolarWinds Server and Application Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
622,358 professionals have used our research since 2012.