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Sreenivasan Ramanujam - PeerSpot reviewer
Director -Data Architecture and Engineering at Restoration Hardware
Real User
Scalability is a big plus and the storage is cheap
Pros and Cons
  • "Scaling is a big plus point of Snowflake."
  • "The design of the product is easily misunderstood."

What is our primary use case?

The use cases are data warehousing, data pipelining, data engineering, reporting, and dashboarding. Instead of using Oracle or other systems, you can simply put Snowflake there. It works like a normal database. This way, you avoid consuming the system with extra data. So the experience so far is good.

What is most valuable?

One of Snowflake’s most valuable features is that you don't need to worry about computing. You don't need to scale up the compute size. When you are using a compute pay-per-use model and the storage is cheap, the data can go from terabytes to petabytes. In this case, you don't need to procure any new hardware or software, it automatically scales up.

What needs improvement?

I think the problem is maybe the design of the product. It is supposed to be a warehouse product, you can't expect it to be a transaction system. It is not designed for transaction systems. It's purposely built for data warehouses. So people cannot expect to use Snowflake for transaction systems. They misunderstand the product.

So I would not call it a product negative. I would say it's more of a user error, for example, people using a hammer for something else. But that's a problem. It works perfectly fine, otherwise.

They need to work on the design. That would suffice.

For how long have I used the solution?

I have been using Snowflake day in and day out for four and a half years now.

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What do I think about the stability of the solution?

It’s a stable product. I don't think there is any problem. I think the product is engineered well.

What do I think about the scalability of the solution?

It is good at scaling. You can scale it horizontally or scale vertically. That's a big plus. Scaling easily is a big thing.

How are customer service and support?

They are really good and responsive. I normally raise the ticket and they immediately come back with an email. They keep posting updates and follow-up promptly.

How was the initial setup?

There is no setup issue at all. It's very smooth. You need to do a simple login. If you're doing the initial setup, it's maybe a couple of days of work. That's it. If you are migrating or want to do a proper new database setup, it's just a day's work.

What's my experience with pricing, setup cost, and licensing?

We use Snowflake pretty heavily. We pay a significant amount of money for the tool. I'd say we pay $300k to $400K every year.

What other advice do I have?

It's a great product. I think people don't need to stick to traditional Oracle systems and rather go for Snowflake. There you don't need to worry about any updates. It is a cloud product, so it automatically updates regularly. The advice is to get used to this way of working as it's new. You have to get familiar with the technology, and a little bit of the terminology. It's a very good product. I would rate it eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luis Miguel Goez - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at SURA
Real User
User-friendly and very reliable for our data lake and data warehouse projects
Pros and Cons
  • "A user-friendly and reliable solution."
  • "The data science functionality could be improved in terms of the machine learning process."

What is our primary use case?

We are currently using this product for data lake and data warehouse projects. Snowflake creates our repositories and enables the view from other tools like Docker and Power BI to create that data mesh. We use the data to create a process inside the warehouse. We are customers of Snowflake and I'm the senior manager of information technology infrastructure.

What is most valuable?

Snowflake is user-friendly and reliable in creating the data warehouse and carrying out data modeling. 

What needs improvement?

I'd like to see the data science functionality improved to a degree that would enable data scientists to work together with the data engineering team. The solution is focused on SQL and some kind of language or free support would be useful and would add some functionality to the machine-learning process. 

The current API is very limited and difficult to configure. It's not easy to create an API and start changing data so some kind of API to expose the data would be good. We use Docker to check the data but if we could get an API that allows other tools to access the data that would be great. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the scalability of the solution?

The scalability is good. There are around 35 people in the company using Snowflake and six engineers dealing with maintenance. 

How are customer service and support?

The technical support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple and took about a month. The main point is to align the data governance and integration process because you only need to click a button to start. We had a service engineer from Snowflake help with that.

What was our ROI?

If you use the tool well, you'll see ROI from your investment.

What's my experience with pricing, setup cost, and licensing?

It's important to understand the licensing model because if you're paying for the software, you're not necessarily aware of the use. It's important to monitor how you're using the resources otherwise you can find yourself in a difficult situation. Licensing costs depend on the agreement you have with Snowflake.

What other advice do I have?

I rate this solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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AyindeHammed - PeerSpot reviewer
BI Developer at DivVerse LLC
Real User
Top 5
Has good documentation and query time is less compared to other tools
Pros and Cons
  • "The tool's performance is good. I think it's the best in the game right now. It usually charges per query. For example, if you run a SQL query on Snowflake with the same number of data records, it would take less than half the time compared to running it on Microsoft. It has good documentation. You can pick up Snowflake if you have previous knowledge of SQL."
  • "I can only access Snowflake from the web. It would be better if we could have an app that we can install locally on our laptops to connect to the server without needing to go to the web page. Apart from that, it's hard to point out any limitations in the tool."

What is our primary use case?

I use the tool with visualization tools like Tableau and Power BI. We load the data into these tools and use them to build customer reports. We often need to write scripts to perform transformations before sending the data to the visualization tools.

What is most valuable?

The tool's performance is good. I think it's the best in the game right now. It usually charges per query. For example, if you run a SQL query on Snowflake with the same number of data records, it would take less than half the time compared to running it on Microsoft. It has good documentation. You can pick up Snowflake if you have previous knowledge of SQL.

What needs improvement?

I can only access Snowflake from the web. It would be better if we could have an app that we can install locally on our laptops to connect to the server without needing to go to the web page. Apart from that, it's hard to point out any limitations in the tool.

For how long have I used the solution?

I have been working with the product for four years. 

What do I think about the scalability of the solution?

The tool is scalable. I've used it for datasets with more than ten million records.

How are customer service and support?

I only put data in and modify data. Most of the time, I don't require technical support. We occasionally had downtimes, and the data engineer would escalate these issues to Snowflake to resolve them.

How was the initial setup?

The solution's deployment is simple. You purchase the license on the Internet—I think there's only a free trial for thirty days—and set it up like a Gmail account. It takes less than a minute to set up. You can set up your Snowflake server or use an enterprise vendor like AWS or Azure. Recently, Snowflake has been moving away from third-party vendors. They want to set up their remote infrastructure.

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is based on the number of queries you want on your database. The cost is small. To get the tool's pricing, you can do the math based on the cost per query, which is $0.002. If you're running your queries frequently, your charges will be higher than running fewer queries.

What other advice do I have?

I would give Snowflake a ten out of ten in terms of performance and a nine out of ten in terms of scalability. I rate the overall solution a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sushrit Moundekar - PeerSpot reviewer
Program Manager at InfoCepts
Real User
Top 5Leaderboard
A scalable and cost-effective solution that stores data streamed from the source system
Pros and Cons
  • "The best thing about Snowflake is its flexibility in changing warehouse sizes or computational power."
  • "Currently, Snowflake doesn't support unstructured data."

What is our primary use case?

We use Snowflake as a database to store all the data we stream from the source system.

What is most valuable?

The best thing about Snowflake is its flexibility in changing warehouse sizes or computational power. If I want to change the computation with other tools like Netezza, I would have to add a hard disk to it. With Snowflake, being on the AWS side, changing warehouses provides me with faster execution of my queries.

What needs improvement?

The real-time streaming feature is limited with Snowflake and could be improved.

Currently, Snowflake doesn't support unstructured data. With Snowflake, you need to be very particular about the type of data in your source systems. It has to be in a proper structure. You cannot push data to Snowflake in any possible way.

For how long have I used the solution?

I have been using Snowflake for a couple of years.

What do I think about the stability of the solution?

Snowflake is a stable solution.

What do I think about the scalability of the solution?

Around 400 users are using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used IBM Netezza. We switched to Snowflake in 2020 because it provided us control over its scalability and costing model.

How was the initial setup?

The solution’s initial setup is comparatively easier.

What was our ROI?

Snowflake is a cloud-based, scalable solution that provides strong data security. Handling all the data is much easier in Snowflake, and it has a very nice interface to control user access. The administration of Snowflake is also comparatively easier.

What's my experience with pricing, setup cost, and licensing?

Snowflake is a cost-effective solution.

What other advice do I have?

Choosing Snowflake completely depends on the quantum of data your organization has and the requirements. Snowflake is suitable for someone looking for a scalable and cost-effective solution that provides quick analysis.

Overall, I rate Snowflake a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Iqbal Hossain Raju - PeerSpot reviewer
Junior Software Engineer at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
Stable product with good analytics features
Pros and Cons
  • "The product's most important feature is unloading data to S3."
  • "The product's performance could be improved."

What is our primary use case?

Snowflake is good for analytical purposes when you have a lot of historical or sales data that you need to release and use for different types of analysis, such as tracking sales and measuring the performance of your sales team and product.

What is most valuable?

The product's most important feature is unloading data to S3. It provides a single syntax query to analyze data directly from a database to an S3 bucket.

What needs improvement?

The product's performance could be improved.

For how long have I used the solution?

I have been using Snowflake for a couple of months. We are using the latest version.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We did not need to scale our Snowflake environment beyond what we needed. We have a fixed amount of traffic from a fixed number of clients. We know the load we need to handle, and based on that, our subscription is made.

What's my experience with pricing, setup cost, and licensing?

Snowflake is cost-effective. The pricing is better than Firebolt. Firebolt is better when there is idle time. If we run Snowflake all the time, the cost will be higher.

What other advice do I have?

We are working on two solutions for Snowflake, one for the cloud and one for on-premises. It has good documentation. If someone goes through it, they will quickly understand how it works. However, Firebolt's documentation is more comprehensive. If I need faster results, I'll prefer the Firebolt; if I need performance, I'll use Snowflake.

Overall, I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anthony Fiorino - PeerSpot reviewer
SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm with 5,001-10,000 employees
Real User
An entirely automated solution that decreased our time to market with fantastic customer support
Pros and Cons
  • "Everything is automatic, and I don't have to do any maintenance."
  • "More data governance and access control features would be a welcome addition."

What is our primary use case?

We use the solution as a data warehouse for our financial services firm. 

How has it helped my organization?

The core feature of the platform is everything works, and that's what I like about it. Our time to market is faster, it requires less maintenance, and I can build and deploy a product exceptionally quickly.

What is most valuable?

Everything is automatic, and I don't have to do any maintenance.

What needs improvement?

I want tokenization, so they could either acquire a company that does tokenization or somehow integrate with one. If I could do tokenization in line with other development without having a third-party system, that would ease integration and security, of course.

More data governance and access control features would be a welcome addition.

For how long have I used the solution?

We have been using Snowflake for about three and a half years. 

What do I think about the stability of the solution?

Snowflake is a stable platform. 

What do I think about the scalability of the solution?

The power of Snowflake is that it scales automatically and indefinitely. We have around 500 internal users using the solution daily, and most of our applications use the product in some shape or form, so that's a few hundred thousand external users.

How are customer service and support?

The support model is that we have a Snowflake rep, and if I need anything, I can reach out to him, and he can get people on board within minutes. The support is fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We weren't satisfied with our data warehouse, AWS Redshift, Oracle, and some on-prem elements such as a SQL Server. We wanted a cloud data warehouse that didn't require a lot of manual intervention and maintenance, DBAs and so on. We wanted a solution that could scale automatically and pay-as-you-go to cut down on wasteful infrastructure. Therefore, Snowflake made a lot of sense, plus compared to Redshift at the time, the separation of storage and computing was huge. That was an essential differentiator for us.

We previously used ThoughtSpot, specifically their Falcon engine, their appliance version, and it did everything on its own. We brought in Snowflake later when ThoughtSpot introduced their product called Embrace. We were among the earliest adopters to switch, and six to eight months after, we integrated with Snowflake.

How was the initial setup?

The initial setup was straightforward; it was one of the easiest I've done, so I rate the solution five out of five for ease of setup.

What about the implementation team?

We carried out the deployment in-house, and Snowflake is a SaaS solution, so setup was rapid. All we needed was some user account information. 

What's my experience with pricing, setup cost, and licensing?

Snowflake is expensive, but when I consider what we get for that price, it's fair. I rate the solution three out of five for affordability, right in the middle. 

What other advice do I have?

I rate the solution nine out of ten. 

Snowflake is ahead of the competitors because it's completely automatic and hands-off in terms of maintenance. Many of the competitor products have similar features to Snowflake, but what they call automatic still requires someone to understand it. If they give us 100 levers, somebody has to know what each of them does and when to pull them, whereas Snowflake is entirely hands-off.

My advice to potential customers is to have a team member who understands performance tuning and to figure out optimal credit usage ahead of time to avoid wasteful spending.

The implementation is essential because the solution provides a lot of power out of the box, and the initial configuration needs to be fit for purpose. If I have a relatively small use case where I don't need much power or don't have much data, the product needs to be configured for that. As opposed to an external case where I might need high power for a government job, for example, then the configuration needs to be scaled up.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erik Jones - PeerSpot reviewer
Head of BI and Analytics at HyperScience
Real User
Enables up-to-date, consistent, and useful reporting for the entire company
Pros and Cons
  • "Snowflake is scalable both in terms of the amount of data that you can run through it and the number of users that engage with it."
  • "There is room for improvement in Snowflake's integration with Python. We do a lot of SQL programming in Snowflake, but we go to a different tool to program when we have to in Python."

What is our primary use case?

Snowflake is our centralized data warehouse. We bring all of our business critical information to Snowflake. It also powers all of our dashboard's reporting and analytical models.

How has it helped my organization?

Snowflake has improved our organization by powering company-wide dashboards that functions use to understand and manage their business. We also have dashboards that go up to our board of directors and our C-suite. Snowflake allows us to have up-to-date, consistent, and useful reporting for the entire company.

What is most valuable?

I found Snowflake's performance to be its most valuable feature. The product is an incredibly fast and performant data warehouse. We handle a lot of semi-structured data natively with it, which is nice. 

I also appreciate Snowflake's scalability. As the company has grown, as the number of Snowflake users have grown, I have not had any issue scaling.

What needs improvement?

There is room for improvement in Snowflake's integration with Python. We do a lot of SQL programming in Snowflake, but we go to a different tool to program when we have to in Python. However, I know this is an area that Snowflake's working on.

For how long have I used the solution?

I have been using Snowflake for a year and a half at my current company. I have an additional six years of previous experience. 

What do I think about the stability of the solution?

Snowflake is incredibly stable. I have never had an issue with Snowflake outages.

What do I think about the scalability of the solution?

Snowflake is scalable both in terms of the amount of data that you can run through it and the number of users that engage with it. We have five direct users and then, because Snowflake powers all the dashboards, 250 indirect users.

We plan to increase our Snowflake usage in the future. As we send more data through it and build out more sophisticated dashboards and reporting and especially statistical modeling, we will increase our usage.

How are customer service and support?

I have not had a lot of issues with Snowflake, so I haven't had to utilize technical support that much. But when I have had issues, I received a response in a couple days, not the same day. The responses sometimes help solve the issue and sometimes not. The technical support could be better. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution at my current company. 

How was the initial setup?

The initial setup was very straightforward. 

What about the implementation team?

Our employment was done in-house. In fact, I did it myself. 

What was our ROI?

We have seen a return on investment with Snowflake. 

What's my experience with pricing, setup cost, and licensing?

We spend between $30,000 and $50,000 a year for Snowflake licensing.

Which other solutions did I evaluate?

I did not evaluate other options. I have been using Snowflake for so long and it has been so good for me to use that didn't need to.

What other advice do I have?

I think Snowflake is fantastic for both storing data and querying your data, but you should always maintain visibility into your costs. They can run up and get out of control if you're not aware of who's using Snowflake and why.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Azhagarasan Annadorai - PeerSpot reviewer
Founder at Unknown.University
Real User
Top 5Leaderboard
Optimizes costs, works with various clouds, and great dashboards
Pros and Cons
  • "It helped us to build MVP (minimum viable product) for our idea of building a data warehouse model for small businesses."
  • "We are yet to figure out how to integrate tools, such as Liquibase, to release changes to our data warehouse model."

What is our primary use case?

Data warehousing is typically a rich guys' toy. Large enterprises are only able to leverage data warehouses for data analytics purposes. We wanted to change that and wanted to build a data warehouse template model for businesses across industries. 

If Snowflake was not around, we would have used Google's Big Query or Amazon's Redshift, or a MYSQL/Postgres database in a Windows VM (virtual machine). However, Snowflake made it a lot easier for us with loads of features such as encryption of data in motion and at rest, masking policies, time travel (to correct data load issues), controlled access based on roles, data sharing, third-party data from marketplaces, etc.

How has it helped my organization?

It helped us to build MVP (minimum viable product) for our idea of building a data warehouse model for small businesses. 

About ten years ago, force.com from salesforce.com offered a similar platform for us to build data warehouses. However, our staff with a data engineering background found it easier to build the data warehouse in Snowflake, with the easy-to-use SQL interface and RBAC models (role-based access control). The platform saved us money as it automatically shuts down the compute engines after about five minutes of idle time. Per second billing (above the first minute) is great. 

What is most valuable?

In my view, cost optimization for the computing power required by the ETL jobs, reports, and dashboards is the most valuable feature. Especially for startups, this helps us to keep cost spending within control without having to worry about manually shutting down the server when not used.  

As a Google partner, we like to leverage GCP (Google Cloud Platform). Snowflake supports GCP, AWS & Azure platforms. This works just fine for us. Encryption of data with multiple keys for both data in transit and data at rest gives us enough confidence to use snowflake for our customer 360 solutions.

What needs improvement?

Currently, we use Snowsight only to monitor the usage of the Snowflake environment by our users. However, if Snowsight can be improved, we can host our BI (business intelligence) environment also within Snowflake. In our case, to provide basic reports and dashboards, we started to use Tableau, Power BI, Looker, and Qliksense, depending on our customer preference.    

We are yet to figure out how to integrate tools, such as Liquibase, to release changes to our data warehouse model. If Snowflake could guide us with some easy-to-use integration (similar to DBT integration), that would be great.

For how long have I used the solution?

I've used the solution since 2020.

What do I think about the stability of the solution?

Stable

What do I think about the scalability of the solution?

Scalable

How are customer service and support?

Support can be enabled in the Snowflake UI.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, we used Google Cloud SQL. However, Snowflake offered cost optimization among the many other useful features. They also introduced app building on top of the data hosted. 

How was the initial setup?

The initial setup is not difficult. Google Search will lead us to articles that can guide us on the setup of users, roles, warehouses, and access controls.

What about the implementation team?

We did the initial setup on our own, and it was not difficult.

What was our ROI?

We constantly monitor the usage with grafana dashboards to keep the ROI growing and to assist/ alert users about any wastage.

What's my experience with pricing, setup cost, and licensing?

Many interesting features are available only in the enterprise edition. Check out the differences when you are evaluating the product: https://docs.snowflake.com/en/...

Which other solutions did I evaluate?

We considered MySQL and Google Big Query. We're also happy with Google Big Query. 

What other advice do I have?

Snowflake is growing with newer features and capabilities. But not much success with Stream lit app. Big query + app sheet is an alternative that we're considering.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2025
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