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Atakan Köycü - PeerSpot reviewer
Co-Founder at Negzel Teknoloji A.Ş.
Real User
Top 10
Very Stable, Extendable with Excellent Logging Functionality also High Flexibility with Many Integration Adapters
Pros and Cons
  • "The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
  • "In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."

What is our primary use case?

Primarily, my customers are using the solution for integration. There is so many possible scenarios. For example they are using RFC, IDOC, BAPI like SAP based protools and Database (JDBC), SOAP, File, Mail(SMTP) or REST API integrations. All these adapters are used bi-directionally, enabling a large number of synchronous and asynchronous integrations.

In addition, it offers different complicated solutions with extensive adapters such as expanded B2B, SalesForce and EDI etc...

What is most valuable?

There are multiple adapters and they are very good/native with SAP. There's a File/FTP/SFTP adapter, JDBC adapter, B2B (EDI) adapter, SOAP, REST. 

The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity.  It means; each node or cluster added horizontally is put into use fully effectively. Likewise, all the RAM and CPU added vertically are allocated according to the need and put into use.

The PO package has about eight or nine products inside it. Like SAP PI, BRM, BPM; so it's quite extensive.

What needs improvement?

The solution could be more customizable. It's customizable, however, it's underdeveloped.  It supports custom modules, custom adapters, etc. but they need more time to truly develop them. 

It would help if the solution offered flexible adapters like REST adapters or some custom solution. It would help make it a more flexible product.

In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them.

For how long have I used the solution?

I've been using the solution for ten years. I'm still working with it currently. Also have an senior level team in my own company that i manage.

Buyer's Guide
SAP Process Orchestration
July 2025
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. In fact, it's amazingly stable. It's never shut down on us and we haven't witnessed any problems with the stability at all.

What do I think about the scalability of the solution?

There are a lot of adapters, including non-SAP adapters. It's a good middleware product.

Typically the clients who have SAP are quite sizable companies. For us, some of the biggest companies in Turkey use this solution, so it can handle quite large organizations.

How are customer service and support?

I've contacted technical support in the past when we found some errors in the product. Their support is based on a ticketing system. Usually, I get the answers I require. Occasionally they can be slow, but overall they're very good. We're quite satisfied with the level of service provided by them.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. It's not complex. Previously, in older versions, it was very complex, but now it can be installed in one day or maybe even over the course of a half-day. They've really worked to simplify things. It could potentially take a maximum of two days to deploy, but no more than that.

It only takes about one to two people to deploy the solution. To maintain the solution, typically my clients might need one or two people.

What about the implementation team?

We have freelancers that assist with deployment and handle other tasks. I'm a freelancer as well.

What's my experience with pricing, setup cost, and licensing?

If you get a PO license, you have PI, BPM, BRM, etc. All of these tools can come in PO, or can be available in a single package under a single license. 

The licensing is based on a yearly contract. It is usually licensed per core, but may vary by country.

Some B2B or custom adapters may cost extra, but other adapters are included in the cost and free.

What other advice do I have?

I have my own SAP installation on my local server but I'm not using it on production items. I'm just consulting with my customers on their production environment.

I'd rate the solution eight out of ten. If the solution was more flexible and offered external monitoring features I would rate it higher. The PI portion of the system is quite flexible, but I've had very complex integrations and had to develop an adaptive modem. It needs some more time to really come into its own.

I'd recommend the product to others. It's very stable and you can use it for SAP and non-SAP integrations.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SAP Integration Architect
Real User
A robust and reliable integration platform for SAP-centric on-premises landscapes
Pros and Cons
  • "It is a scalable solution."
  • "The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."

What is our primary use case?

This is a core integration platform for SAP-centric integrations.

What needs improvement?

The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability as a ten.

What do I think about the scalability of the solution?

I rate the solution's scalability as an eight. It requires some good technical knowledge for the scalability to work.

What other advice do I have?

The platform is very stable and robust, its capabilities can satisfy a wide spectrum of requirements that are typical for on-premises integration scenarios. Though, given the product roadmap, eventually, customers will have to migrate to SAP Integration Suite, and they shall plan migration efforts in advance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Process Orchestration
July 2025
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.
Head of Supply Chain Management at a consultancy with 11-50 employees
Real User
Good scalability and efficiently integrates with multiple technologies
Pros and Cons
  • "The solution's technical support is good."
  • "Its administration management feature needs to be simpler to use."

What is our primary use case?

We use the solution to integrate multiple projects with SAP or non-SAP applications.

What is most valuable?

The solution allows the transformation of data through different technologies. We can integrate it with multiple new technologies.

What needs improvement?

The solution's administration management feature is very complicated to use. They should make it easier to access.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the scalability of the solution?

It is easy to scale the solution.

How are customer service and support?

We contacted the solution's tech support for a few issues while running multiple processes on a single server. Their response was good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup process is slightly complex. I rate the process around five or six.

What's my experience with pricing, setup cost, and licensing?

The solution is highly-priced.

Which other solutions did I evaluate?

We have evaluated Oracle, IBM, and Microsoft BizTalk. They are suitable products for large-size companies. 

What other advice do I have?

The solution is more suitable for small and mid-sized businesses. I rate it as an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2090259 - PeerSpot reviewer
Enterprise Applications Manager at a transportation company with 51-200 employees
Real User
Flexible, simple implementation, and high availability
Pros and Cons
  • "The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
  • "This is an on-premise platform and one area they can improve on is having the ability to work with SaaS solutions."

How has it helped my organization?

SAP Process Orchestration is an interface tool. It's a tool to build interfaces between systems.

What is most valuable?

The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems.

What needs improvement?

This is an on-premise platform and one area they can improve on is having the ability to work with SaaS solutions.

For how long have I used the solution?

I have been using SAP Process Orchestration for approximately seven years. 

What do I think about the stability of the solution?

I rate the initial setup of SAP Process Orchestration a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SAP Process Orchestration an eight out of ten.

How was the initial setup?

The initial setup of SAP Process Orchestration is simple.

I rate the initial setup of SAP Process Orchestration a nine out of ten.

What other advice do I have?

There is some monitoring that you can do in the platform in the interfaces which is beneficial. It's a little difficult to use, but it is a typical SAP design.

I rate SAP Process Orchestration a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1599783 - PeerSpot reviewer
Works at a computer software company with 10,001+ employees
Real User
Useful standard APIs, helpful support, and reliable
Pros and Cons
  • "The most valuable features of SAP Process Orchestration are the standard APIs that we can use."
  • "The solution is not very scalable because it is at the end of its life."

What is our primary use case?

SAP Process Orchestration is used for file transfers or file conversions before financial data get sent into SAP.

What is most valuable?

The most valuable features of SAP Process Orchestration are the standard APIs that we can use.

For how long have I used the solution?

I have used SAP Process Orchestration within the last 12 months.

What do I think about the stability of the solution?

SAP Process Orchestration is a stable solution.

What do I think about the scalability of the solution?

The solution is not very scalable because it is at the end of its life.

We have approximately 20 people using this solution.

How are customer service and support?

The support from SAP Process Orchestration is very helpful.

How was the initial setup?

The initial setup of SAP Process Orchestration was straightforward. The full employment took approximately three months.

What about the implementation team?

We used a third party for the implementation.

What's my experience with pricing, setup cost, and licensing?

The price of SAP Process Orchestration was reasonable.

What other advice do I have?

SAP Process Orchestration is at its end of life. The next version which will release this solution is probably going to be the CPI or business technology platform.

I would recommend others not to use this solution because a newer version is out called SAP CPI.

I rate  SAP Process Orchestration an eight out of ten.

My rating would have been higher but the newer version, SAP CPI, will have more useful APIs.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1263963 - PeerSpot reviewer
Infrastructure Specialist at a energy/utilities company with 1,001-5,000 employees
Real User
Secure with good documentation and a straightforward setup
Pros and Cons
  • "The solution offers very good documentation and manuals to assist with understanding the solution."
  • "It's very difficult to find errors in a simple way."

What is our primary use case?

It's a technical product. We primarily use the solution for our infrastructure.

It's a mid ware. We use it due to the fact that we need to deal with messages between our system and external systems. We need to construct communication channels, interface with them to define how much time or how many times we need to complete each interaction between the system. We also need it for monitoring issues, and we use Solution Manager to monitoring interfaces.

What is most valuable?

The solution is working well. We don't have any operational problems with it at all.

We don't have to load or deploy technologies from several vendors. It's a mid ware that provides us all that we need in a technical view. For example, if we need to use a Java connector, it provides this for us. It's a specific and specialized product.

The most valuable feature for us is the fact that we can deploy interfaces in a secure way. It helps us reduce vulnerabilities on the internet due to the fact that it allows for the best interface in a dedicated link between companies. 

The solution offers very good documentation and manuals to assist with understanding the solution.

What needs improvement?

We centralize all interfaces that we need to have. However, we spend too much money and time to construct each interface. This is required due to the fact that the systems are outdated. We need to be working with new interfaces that are required in the SAP Process Orchestration or use an older interface that is not by SAP PO. 

It can be dangerous if you don't have enough security, as you can be exposed to a virus attack.

It's very difficult to find errors in a simple way. There isn't a simple way to troubleshoot. When we working with Java technology, Java programming, we need to leverage tracing tools in order to find out where the problem is. It's difficult when errors occur. Troubleshooting is very hard.

For how long have I used the solution?

Our organization has been using SAP for 15 years. We've been using this particular solution for at least ten years at this point.

What do I think about the stability of the solution?

The stability of the solution is good. It's a good tool overall. There aren't bugs or glitches and it doesn't crash or freeze. We find it to be reliable.

What do I think about the scalability of the solution?

All products from SAP have manuals and guides to installing in several ways. The client can choose at what level they want to deploy the product. They can deploy a simple installation without high availability or scalability. 

In our case, our company needed the orchestration in high availability. It was a clustered installation. In terms of scalability, we needed to install additional application servers in the same installation. It's a simple way to have a stronger environment. If you need to grow processing you can just add application servers to the same position. Therefore, I'd say it's pretty easy to achieve scalability if you need to.

While we have a few IT people using the solution closely, in general, almost everyone is on it. It just works in the background, and they may not know it's there, and yet it is.

How are customer service and technical support?

Technical support is excellent. SAP provides a portal online to allow users to post any kind of problems they need to solve. It's a good service and it doesn't cost anything. Overall, I would say we've been satisfied with the level of assistance provided.

How was the initial setup?

While it does vary from company to company, the initial setup and configuration process is largely straightforward. Some companies may face more complexity. 

In our case, it took us about two to four weeks to deploy the solution.

What other advice do I have?

We are just an end-user and customer. We don't have a business relationship with SAP.

We had two PI or PO installations in my company. Both installations need to be updated or upgraded.

We have several SAP installations in our environment, and I can say that all of them need to be updated. My company takes a long time to make decisions in terms of investing in updating systems. The next investment will need, dozens of millions of dollars in updates. That's not in the local currency, however. We've been postponing updating since I've worked here. Over the next two years, we will need to start a project to renovate everything. We are thinking of installing SAP S/4HANA as all of the servers in our company need to be refreshed anyway.

I'd advise other organizations to not contract outsourcing to make strategies for the company. You need to have your own specialist on your team that can construct or design the strategies for the interface.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1488315 - PeerSpot reviewer
Consultant (SAP Integration) at a consultancy with 51-200 employees
Consultant
Priced well and easy to setup, but it is not not stable or scalable, and it's a dying product
Pros and Cons
  • "The initial setup was straightforward."
  • "It is not a scalable solution for the cloud. I would not recommend this for the cloud."

What is our primary use case?

This solution is good for specific customers who are not on the cloud.

What needs improvement?

It is a dying platform. It is going to expire in 2030, so nothing is expected. It is all data. 

SAP has to provide us with a replacement or a way forward in their SAP integration field.

For how long have I used the solution?

I have been using SAP Process Orchestration for twelve years.

We are using the latest version.

What do I think about the stability of the solution?

It not a stable solution.

What do I think about the scalability of the solution?

It is not a scalable solution for the cloud. I would not recommend this for organizations that are primarily cloud-based.

This is an ideation tool. There are no users to it. There are only developers and architects.

The number of developers varies from customer to customer, and it can be anywhere from two to two hundred.

How are customer service and technical support?

It is technical support with SAP, so everyone can make their own guess.

How was the initial setup?

The initial setup was straightforward. It was easy, with nothing fancy required.

Depending on the team, it can take two days to a week to deploy.

What's my experience with pricing, setup cost, and licensing?

It's not an expensive solution.

What other advice do I have?

I recommend this solution to others if you are thinking of migration.

I would rate SAP Process Orchestration a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1386681 - PeerSpot reviewer
Software Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Has good process integration and standard adapter with EBA abilities
Pros and Cons
  • "The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
  • "The cloud capability features need improvement."

What is our primary use case?

Our primary use case is for the business work clause. Even though there could be multiple cloud-based applications in real-time, doing on-premise work, people need some kind of security within their internet server and to do transactions. SAP Process Orchestration would encourage you to translate and do many activities.

It has few disabilities. We can use standard EBA technology to transfer the invoices and make purchases.

What is most valuable?

The standard adapter with EBA abilities is the most valuable feature. It has good process integration.

There's a rule framework orchestrating the value right from the user role. If a user wanted to give access to someone or the other user has to delay the process order or access the process order, all those things can be orchestrated.

What needs improvement?

The cloud capability features need improvement.

New connection features will be released like OpenDrive, Dropbox, and SharePoint features. All of those connections have to be launched. Which will help develop us to integrate with many third-party products.

The user interface is good, but it can still use improvement in some areas.  can improve the UI areas. They should show a more graphical representation of the data.

For how long have I used the solution?

I've been working with it for almost eight years now.

What do I think about the stability of the solution?

It is a stable product. It has improved performance, agility, and other areas of message transmission.

What do I think about the scalability of the solution?

We can enable chat board integration with this particular tool. I have worked on a chat board integration project also. Scalability-wise, we can integrate any solution and it is highly secured.

We have 40,000 users using this solution.

The maintenance is very easy. From the server-side, there is the regular batch upgrade.

How are customer service and technical support?

Their technical support is very good. The response time depends on how critical the problem is. They do give a proper response and everything so there's nothing to think about. It was very well handled by the product.

How was the initial setup?

The initial setup was straightforward. 

For EDA a setup can take around 80 plus hours for an end to end connection on BDN. 

What about the implementation team?

We use an integrator that helps with writing an ideally based product. The requirements keep on changing from the functionality of the business and users. We have to integrate and do the transformation based on that. It's very suitable for ideal based technology where the requirements keep on changing from the user and we keep on updating the map inspections.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are fair. There are no additional costs in addition to the standard licensing. 

What other advice do I have?

SAP is the best solution for them to integrate with many other third-party systems or other VRP systems. 

The messaging isn't good at being in real-time. 

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.