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Nikhil Jethwa - PeerSpot reviewer
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Real User
Top 5Leaderboard
Dec 15, 2025
Privileged access has become fully audited and password management now saves significant time
Pros and Cons
  • "We have saved approximately thirty to forty percent of our time, and our team is spending more time on critical issues rather than managing passwords."
  • "They should provide a faster user interface, as we have noticed that the user interface acts slow when there are a large number of accounts or concurrent sessions going on."

What is our primary use case?

One Identity Safeguard is used to secure privileged access management, credential vaulting, and session monitoring because we are an IT-based company that handles the IT infrastructure of our clients, making it very important to keep everything secure.

One Identity Safeguard vaults privileged service accounts and provides time-bound access, ensuring that all administrative actions are tracked, reviewed, and easily monitored. We also use One Identity Safeguard to securely check admin credentials for customer servers. All access is automatically recorded and monitored through session auditing, which helps us comply with our customers' requirements.

We centrally manage privileged credentials, enforce secure access workflows, and record privileged sessions to maintain compliance and strengthen the IT security we deliver to our customers.

What is most valuable?

The best feature for us is the secure password vaulting, session recording, and automated approval workflows, because this gives us strong control over privileged access and helps us stay compliant both within our organization and with respect to customer compliance. The second feature that stands out is the real-time session monitoring and automatic credential rotation.

Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant. It saves time and reduces risk since passwords are rotated after every use, so no one keeps passwords for long-term access. This prevents misuse and limits the impact of credential leaks.

We have found that we are able to comply with all security standards through the password rotation, which has helped us improve our security posture by centrally managing all privileged action accounts and enforcing strict access control to these accounts. Since the session monitoring feature and audit trail are available, we can see what changes were made by the user, who used this, how many times, and what was done in this session. We have also seen a reduction in IT operations because of password credential rotation and password management, which has reduced our manual work and increased our efficiency and security.

Our manual intervention has decreased because of the time we were taking for password management, and we have increased security with roughly a twenty to thirty percent decrease in IT calls, allowing the IT team to do other jobs because the load of password management has decreased. We have increased accountability since every privileged action is now traceable, which significantly strengthens our internal security control, and we have been able to get the compliance checks done much faster.

We have saved time since we do not have to manually manage passwords because One Identity Safeguard has automated that process. We have saved approximately thirty to forty percent of our time, and our team is spending more time on critical issues rather than managing passwords. This has reduced repetitive IT tasks and allowed our team to focus on more significant projects, and it has also reduced the risk of breaches and costly security penalties.

We have always received positive feedback from our team. The password rotation feature of this product is appreciated by all users, and they like this because they have saved time using this product, since they were previously wasting time on password management and manual interventions.

What needs improvement?

One Identity Safeguard should provide more documentation and training to the team. They can also provide better integration flexibility with more built-in connectors, and easy API workflows would help integrate more with our custom tools. They should provide a faster user interface, as we have noticed that the user interface acts slow when there are a large number of accounts or concurrent sessions going on.

Not every product can be perfect. For example, some parts of the user interface can feel a bit slow when there is a large number of concurrent sessions going on, and the integration with certain third-party tools requires more extensive implementation and configuration. These reasons made me give it an eight instead of a ten, but these are not major issues and just keep it from being completely flawless.

For how long have I used the solution?

We have been using One Identity Safeguard for two years.

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Safeguard by One Identity
July 2026
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What do I think about the stability of the solution?

One Identity Safeguard is currently stable, and we have not found any issues. Since its implementation, we have not faced any major issues, and there has been no downtime.

What do I think about the scalability of the solution?

One Identity Safeguard is scalable. We are implementing it globally, starting from one line of business, and now we are expanding, so it is scalable without any issues.

How are customer service and support?

I cannot speak much about the pricing because I am from the technical team and pricing is looked at by the sales team in our organization. However, I can speak about the support, which is very good with faster response times, and the team helps us every time with minimal downtime if we face any issues.

We are satisfied with customer support. The support team is technically very strong and responsive.

Which solution did I use previously and why did I switch?

We were using CyberArk, but we switched to One Identity Safeguard because it was costly. Everything was good with CyberArk, but we needed to scale, and the licensing costs were high.

How was the initial setup?

We have deployed One Identity Safeguard in a phased manner. We deployed it for one line of business first, then for the second line, and we are planning to deploy it for other lines of business as well. The deployment for one line of business took approximately one month.

The privileged users adapted easily, and the deployment was done without disturbing our existing environment and setup, so there was no disruption, and the work went smoothly alongside the deployment.

What about the implementation team?

We did not face any significant challenges because the vendor team helped us with the integration, so the ease of integration was quite simple. We only had basic use cases like creating tickets for access requests, which are relatively straightforward, and there were not many complex integrations done. It was easy to integrate and the vendor team helped us with a step-by-step checklist for the integration with our existing SIEM and ITSM tools.

What was our ROI?

The pricing, costing, and licensing type is quite low compared to other products, so One Identity Safeguard is cheaper than other products, and the functions it has are worth the cost.

Which other solutions did I evaluate?

I was not part of the evaluation team, but the evaluation team must have evaluated other products. One example of an option that I personally evaluated was BeyondTrust Privileged Access Management.

What other advice do I have?

One thing other organizations should know about One Identity Safeguard is that it integrates well with the existing identity system, which is a very great point for other organizations to know before purchasing it because it makes it easier to deploy in their environment without changing the current workflow or existing network.

One Identity Safeguard provides heterogeneous integration with our existing products or legacy products, and the API integration is very helpful because it allows us to automate the onboarding of privileged accounts and integrate it with our existing ITSM tools, which is a really good thing about this product.

I would advise others looking into using One Identity Safeguard to choose this product because it is cheaper but provides great outcomes, and the security features are robust. I have given this product an overall rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 15, 2025
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Iam Lead at a insurance company with 10,001+ employees
Real User
Top 5
Jul 14, 2026
Privileged sessions have been secured and audits are now simplified with transparent monitoring
Pros and Cons
  • "One Identity Safeguard has positively impacted our organization by contributing to a significant drop in compliance and audit overhead, aiding in the preparation of security audits that were previously chaotic, making the process much simpler now, and improving operational efficiency and admin satisfaction."
  • "One Identity Safeguard could be improved by providing a unified management experience, as historically it has been split into logical units, and it would be beneficial if they could provide out-of-the-box reports and visualization, addressing the high resource overhead for privileged analytics."

What is our primary use case?

Our main use case for One Identity Safeguard is privileged access management, where we need to secure control and monitor highly sensitive privileged accounts.

We use One Identity Safeguard for password storage and management for all privileged accounts, including admin accounts and service accounts. We also use it for Just-in-Time privileged access to provide the least privilege access possible for users.

What is most valuable?

One Identity Safeguard offers excellent features such as smart session auditing and forensics, transparent session proxy, password injection with no exposure, and real-time command and video blocking.

We rely most on smart session logging, smart session auditing, and forensics, which are valuable for our day-to-day tasks, along with password injection, which helps us securely pull passwords and automatically inject them into sessions, enhancing our security and aiding in auditing.

Regarding session proxy, One Identity Safeguard can sit on the network similar to a router, remaining completely transparent to both the user and the destination server while silently managing and injecting passwords and recording sessions in the background.

One Identity Safeguard has positively impacted our organization by contributing to a significant drop in compliance and audit overhead, aiding in the preparation of security audits that were previously chaotic, making the process much simpler now, and improving operational efficiency and admin satisfaction.

What needs improvement?

One Identity Safeguard could be improved by providing a unified management experience, as historically it has been split into logical units, and it would be beneficial if they could provide out-of-the-box reports and visualization, addressing the high resource overhead for privileged analytics.

Regarding One Identity Safeguard's AI capabilities, I believe they are still in the transformation phase, particularly with session monitoring, and once implemented fully, the advanced role mining and peer group analysis provided will help us improve further.

I cannot provide feedback on the accuracy and reliability of One Identity Safeguard's AI capabilities because we are not currently using the AI version; we may be deploying it next year.

For how long have I used the solution?

I have been using One Identity Safeguard for more than six years.

What do I think about the stability of the solution?

In my experience, One Identity Safeguard is stable.

What do I think about the scalability of the solution?

One Identity Safeguard's scalability works effectively in our large organization, as it successfully handles everything we need.

How are customer service and support?

The customer support for One Identity Safeguard is very good, providing timely responses based on the SLA, with high-priority tickets receiving responses within an hour. I would rate the customer support around eight.

Which solution did I use previously and why did I switch?

Before switching to One Identity Safeguard, we were using Thycotic Server, which was not as user-friendly, leading us to switch to One Identity Safeguard.

How was the initial setup?

The deployment of One Identity Safeguard was very quick, taking only one or two days.

The deployment affected our privileged users smoothly, as we transitioned from another solution where users adapted quickly due to One Identity Safeguard being user-friendly.

What about the implementation team?

We provided training for users that took approximately one week, plus one month of training for administrators, which was very helpful for getting everyone on board.

Which other solutions did I evaluate?

Before choosing One Identity Safeguard, we evaluated CyberArk, but it was more costly, which influenced our decision to consider One Identity Safeguard due to its lower cost.

What other advice do I have?

My advice for others considering One Identity Safeguard is to define the architecture early, as it will be helpful, and to consider using One Identity Manager alongside it, as they can integrate effectively. I would rate this solution an eight overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 14, 2026
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Safeguard by One Identity
July 2026
Learn what your peers think about Safeguard by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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Shrinkhala Singh - PeerSpot reviewer
Senior Manager at Agriculture Skill Council of India
Real User
Top 5Leaderboard
May 24, 2026
Privileged access has become more secure and threat behavior analysis improves client trust
Pros and Cons
  • "One Identity Safeguard is a game changer for us, especially for rapid business expansion and building trust with our clients."
  • "The only thing that we are looking for is to reduce the false alarming in the system to better analyze genuine concerns."

What is our primary use case?

I have been using One Identity Safeguard for the past three years. One Identity Safeguard is one of our champion PAM tools that our organization uses. We started using One Identity Safeguard for our very premium accounts and clientele accounts where there were a lot of cyber threats or cybersecurity issues.

With our privileged accounts, the main issue we face is doing any sort of integration through API, as that becomes very susceptible to threat attacks. We are using PAM tools during our API integration to ensure security.

What is most valuable?

There is one thing that we are currently focusing on, which is detecting behaviors or threat behaviors to improve our analysis of threat detection.

As I mentioned earlier, this past trend analysis of all these threat attacks, flagging up the red issues, is something very good and happens in a proactive manner. One Identity Safeguard has definitely strengthened our operational security because what they do is combine your password with a secure solution and analyze any deviations such as unusual password activity.

One Identity Safeguard is a game changer for us, especially for rapid business expansion and building trust with our clients.

What needs improvement?

The only thing that we are looking for is to reduce the false alarming in the system to better analyze genuine concerns.

I need more improvement on the product trials and the signup features. Easing the initial deployment would benefit new users. We have requested that real-time privileged threat analytics be made very customizable to the specific business and IT environments.

For how long have I used the solution?

I have been using One Identity Safeguard for the past three years.

What do I think about the stability of the solution?

I will give a stability rating of more than 90 percent for One Identity Safeguard, as I have never seen it crash or slow down during updates.

What do I think about the scalability of the solution?

We have seen enormous productivity enhancement, measured through client feedback, with our ratings never dropping below 4.2.

How are customer service and support?

We are always in touch with customer care, which is available 24/7, and issues are resolved through a ticketing solution very efficiently.

Which solution did I use previously and why did I switch?

We were using a PAM solution from Automation Anywhere but switched due to issues with their licensing and lack of support.

How was the initial setup?

For us, it took three to four months because we had multiple layers of negotiation regarding pricing and licensing.

What about the implementation team?

For those who manage it, I think about one to two days of training is required, and existing users can use it within a few hours.

What was our ROI?

It was pretty seamless for them; this solution does not feel like a burden to them and they did not have to compromise their existing routines.

What's my experience with pricing, setup cost, and licensing?

I would say the pricing was a bit on the higher side, but we had a good rapport that led to a favorable pricing model.

Which other solutions did I evaluate?

We have not been able to evaluate other options due to time constraints given by one of our clients.

What other advice do I have?

One Identity Safeguard is a one-stop solution for all your privileged account management needs, and I recommend experiencing it before making a decision. My recommendation is to choose One Identity Safeguard for a long, secure, sustainable future in managing privileged accounts. I gave this review an overall rating of 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 24, 2026
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Working at 3i Infotech
Real User
Top 10
May 6, 2026
Centralized privileged access has improved security, audits, and daily administration
Pros and Cons
  • "One Identity Safeguard has improved our organization's security posture by providing centralized privileged access management, secure password vaulting, and session monitoring."
  • "One Identity Safeguard is a strong PAM solution, but there are some areas for improvement."

What is our primary use case?

My main use case for One Identity Safeguard is that it serves as a secure, strong PAM solution, and we are using it for PAM authentication.

In daily work, we use One Identity Safeguard for privilege access management, including secure PAM authentication, password vaulting, access request approval, session monitoring, and automatic password rotation for privileged accounts and service servers.

Apart from PAM authentication, we also use One Identity Safeguard for secure privileged session management, auditing, compliance, tracking, and centralized control for critical administrative accounts. It helps to improve security, accountability, and operational efficiency in daily infrastructure management.

How has it helped my organization?

One Identity Safeguard has improved our organization's security posture by providing centralized privileged access management, secure password vaulting, and session monitoring. It has helped to reduce manual password handling, improve compliance and audit tracking, and increase accountability for privileged access activities. Overall, it enhances operational security, streamlines access management, and reduces risks related to privileged accounts.

We have seen improvements in multiple areas. It helped reduce risks related to privileged account misuse by enforcing secure password management and session monitoring. We also saved operational time through automated password rotation and centralized access control. From a compliance perspective, auditing and session recording made it easier during security reviews and audit processes, improving overall accountability and traceability.

What is most valuable?

One Identity Safeguard offers several strong features for PAM. The best ones are password vaulting, automatic password rotation, privileged session monitoring and recording, role-based access control, and approval workflows. I also appreciate the centralized log management, auditing and compliance reporting, and integration with Active Directory and enterprise environments. Features such as session playback, real-time monitoring, and REST API support are very useful for daily administration and security operations.

The feature that has had the biggest impact on my daily operations is the password vaulting and automatic password rotation. It has significantly improved security by eliminating manual password sharing and reducing the risk of unauthorized access. It also saves operational time because administrators can securely request access through One Identity Safeguard without knowing the actual password. Session monitoring and auditing also help a great deal during troubleshooting and compliance reviews.

One additional advantage is that it provides centralized control and complete audit visibility for privileged access activities.

What needs improvement?

One Identity Safeguard is a strong PAM solution, but there are some areas for improvement. The initial deployment and integration process can be complex in large enterprise environments. The user interface and reporting can be improved to make administration and troubleshooting easier. More simplified integration with cloud platforms and third-party tools would also help.

For how long have I used the solution?

I have been using One Identity Safeguard for the last three years.

What do I think about the stability of the solution?

One Identity Safeguard is a stable and reliable PAM solution in our experience. We have seen good performance with minimal downtime, especially for password vaulting, session monitoring, and privileged access workflows. It handles enterprise environments well when properly configured and maintained.

What do I think about the scalability of the solution?

One Identity Safeguard is highly scalable and works well for enterprise environments. It supports scaling through clustering, distributed architecture, and high availability options, which helps handle growing numbers of privileged accounts, sessions, and users efficiently. In our experience, it has managed increasing workloads and integration without major performance issues.

How are customer service and support?

Customer support has generally been good in our experience. The support team is knowledgeable and helpful, especially for One Identity Safeguard's standard deployment, configuration, and troubleshooting issues. Response times are usually reasonable, although complex enterprise-level issues can sometimes take longer to resolve and require escalation.

Which solution did I use previously and why did I switch?

Earlier, we were using a more manual approach along with basic privileged account management processes. We moved to One Identity Safeguard to improve centralized privileged access control, password vaulting, session monitoring, compliance, and overall security management in a more scalable and enterprise-ready way.

How was the initial setup?

The initial deployment of One Identity Safeguard took a few weeks, including setup, integration with Active Directory, policy configuration, onboarding asset accounting, testing, and user access validation. The timeline mainly depended on the environment size and security requirements.

What about the implementation team?

One Identity Safeguard has been integrated with Active Directory, cloud platforms such as AWS and Azure, and various Windows and Linux servers for privileged access management. It also supports integration with enterprise applications, SIEM, log monitoring tools, and automation workflows to improve security and centralize access control.

The integrations were manageable overall, especially with Active Directory and standard Windows and Linux environments. Cloud integration with AWS and Azure required additional planning and configuration, but the documentation and available connectors helped. Some advanced integration and custom workflows were more complex and required careful testing and coordination with security and infrastructure teams.

A moderate level of training was required initially, mainly for administrators handling deployment, policy management, integration, and troubleshooting. For end-users, only basic guidance was needed for the access request and password retrieval workflows. Overall, the team adapted quickly after hands-on usage.

What was our ROI?

We have seen a positive return on investment. One Identity Safeguard helped reduce the manual effort for password management and privileged access handling, which saves operational time for administrators. It also improved compliance and audit readiness, reducing time spent during security reviews. While it did not directly reduce headcount, it improved efficiency and centralized control and reduced security risks related to privileged accounts.

What's my experience with pricing, setup cost, and licensing?

One Identity Safeguard is positioned as an enterprise-grade PAM solution, so the cost is on the higher side.

Which other solutions did I evaluate?

During the evaluation phase, we also looked at other PAM solutions such as CyberArk, BeyondTrust, and Delinea. We compared them on security features, integration, deployment complexity, session monitoring, password vaulting, scalability, and overall operational requirements before selecting One Identity Safeguard.

What other advice do I have?

The deployment was relatively smooth with minimal disruption for privileged users. Initially, users needed some adaptation to the access request and approval workflow. After onboarding and training, the process became streamlined and improved overall security.

The integration improved operational efficiency and security by centralizing privileged access management, reducing manual password handling, and improving visibility through auditing and session monitoring. It also helps streamline access workflows across multiple platforms and environments.

The advice would be to properly plan the PAM implementation before deployment, especially around privileged account discovery, access policies, integration, and user onboarding. Start with the critical systems first and then gradually expand across the environment. Also, involve security, infrastructure, and compliance teams early in the process. I have given this review an overall rating of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 6, 2026
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Data Manager at Gitarattan International Business School
Real User
Top 5
Jan 4, 2026
Privileged access has become more controlled and auditable but the interface still needs simplification
Pros and Cons
  • "One Identity Safeguard has positively impacted my organization by improving our security posture, eliminating shared privileged credentials, increasing visibility into admin activity, and making compliance audits faster and more reliable."
  • "One Identity Safeguard could be improved by simplifying the user interface and initial configuration process, especially for first-time users."

What is our primary use case?

My main use case for One Identity Safeguard is for privileged access management to control, monitor, and secure access to critical systems, servers, and applications used by administrators and IT teams.

A quick specific example of how I use it for privileged access management in my environment is that when an administrator needs access to a critical server, they request access through One Identity Safeguard instead of using shared credentials. The system grants time-bound, approved access, rotates the password automatically after the session, and records the entire activity.

What is most valuable?

The best features One Identity Safeguard offers include Privileged Password Vaulting as the first one. The strongest features are Session Recording and Password Vaulting with rotation and Just-in-Time Access, which together give strong control and visibility and audit readiness.

The Session Recording feature specifically helps my team and makes things easier for audits or investigations by giving a clear, time-stamped playback of privileged activities. It removes guesswork, speeds up audits, and ensures full accountability for admin actions.

One Identity Safeguard has positively impacted my organization by improving our security posture, eliminating shared privileged credentials, increasing visibility into admin activity, and making compliance audits faster and more reliable.

What needs improvement?

One Identity Safeguard could be improved by simplifying the user interface and initial configuration process, especially for first-time users. More customizable reporting and clear in-app guidance would also help teams onboard faster and get deeper insights without additional effort.

For how long have I used the solution?

I have been using One Identity Safeguard for about one year.

What do I think about the stability of the solution?

One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.

What do I think about the scalability of the solution?

One Identity Safeguard scales well as the environment grows. It handles increasing numbers of privileged accounts, sessions, and cloud targets without performance issues, making it suitable for expanding and hybrid infrastructure.

How are customer service and support?

Customer support has been responsive and knowledgeable, being effective at resolving technical issues.

How would you rate customer service and support?

Negative

How was the initial setup?

The integration with my cloud environment and infrastructure systems was moderately easy. Core cloud and infrastructure integrations were straightforward with proper documentation, while fine-tuning policies and access workflows required some initial effort. Once configured, the integrations have been stable and reliable.

Administrators required moderate training to understand configuration, policies, and workflows, while end users needed minimal training since access requests and approvals are straightforward. Overall, onboarding was manageable with some initial guidance.

What was our ROI?

I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that pricing is on the higher side, but aligns with the security and compliance value it provides. Setup costs were mainly related to initial configuration and training, and licensing was straightforward.

Which other solutions did I evaluate?

I evaluated other options such as CyberArk and BeyondTrust before choosing One Identity Safeguard.

What other advice do I have?

User feedback has been generally positive around the solution's security and session recording and access control capabilities. However, some users have mentioned that the interface and initial learning curve could be more intuitive, especially for new or non-specialist users.

My advice for others looking into using One Identity Safeguard is to clearly define your privileged access use cases and policies before implementation. It gives stronger security and audit capabilities, but investing time in proper planning, setup, and training will help you get the most value from the solution. I would rate this review a 7.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 4, 2026
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Vishal Koovaparambil - PeerSpot reviewer
Server Security Analyst And Solution at Digitaltrack
Real User
Top 5Leaderboard
Jun 5, 2026
Centralized privileged access has improved security, compliance, and session oversight
Pros and Cons
  • "One Identity Safeguard has positively impacted our organization in many ways by providing privileged access security and improving compliance."
  • "I think the initial setup of One Identity Safeguard could be more simplified, and the dashboard customization could also be improved."

What is our primary use case?

My main use case for One Identity Safeguard is as our centralized privileged access management, which is the PAM system, to safely store administrative passwords and also restrict temporary access and record high-risk sessions.

Whenever our third-party vendor or any internal team engineer needs temporary administrative access to fix any kind of database or One Identity Safeguard issues, a timed credential that automatically expires is issued. The entire troubleshooting session is recorded for security.

What is most valuable?

The best features One Identity Safeguard offers include secure credential vaulting, live session recording and playback, and just-in-time access workflows that prevent engineers from having permanent admin rights.

I find myself relying most on the live session recording feature. Being able to look up a specific command used during an administrative session and jump directly to that video timestamp makes finding security or operational mistakes very quickly, which is valuable for us.

One Identity Safeguard has positively impacted our organization in many ways by providing privileged access security and improving compliance. The overall access management, the better visibility we are getting into user accounts, and the better compliance controls are helping us in many ways.

What needs improvement?

I think the initial setup of One Identity Safeguard could be more simplified, and the dashboard customization could also be improved. Apart from this, the feature sets and the efficiency of the solution are very outstanding.

For how long have I used the solution?

I have been using One Identity Safeguard for more than three years.

What do I think about the stability of the solution?

One Identity Safeguard is stable.

What do I think about the scalability of the solution?

The scalability of One Identity Safeguard is excellent.

How are customer service and support?

Customer support is very helpful in nature, and they provide good support to us in troubleshooting complex issues.

I rate the customer support nine out of ten.

Which solution did I use previously and why did I switch?

We have not switched from a different solution; we have been using One Identity Safeguard since the start.

How was the initial setup?

The deployment of One Identity Safeguard took three to seven weeks.

What about the implementation team?

The deployment of the solution did not affect my privileged users disruptively. It was straightforward because we have not faced any kind of challenge, and it had minimal impact. We just required a brief adjustment period for our team, but overall it was not disruptive. The biggest breakthrough was that it saved our time, and the deployment was very smooth, with the vendor team helping us significantly.

What was our ROI?

We have seen a great return on investment with One Identity Safeguard due to its automation and AI capabilities.

What's my experience with pricing, setup cost, and licensing?

For the end-user training, we provided just a few hours of training, and they started using the solution without needing much training. For the solution management, we provided three to four weeks of training properly so they could manage it easily. Now we are able to handle it smoothly.

Which other solutions did I evaluate?

We have not evaluated other options before choosing One Identity Safeguard.

What other advice do I have?

I would advise anyone looking for or considering One Identity Safeguard to carefully map out your asset hierarchy and account discovery rule before doing the main rollout. Spend time grouping your servers and target databases logically on paper first, and after that, you can go for the deployment.

We have integrated One Identity Safeguard directly into our DevOps. Thanks to its API-first design, we hook it up into tools such as HashiCorp Vault, allowing our automated build system to securely pull hardcoded secrets and API keys dynamically during deployment.

The integration with our DevOps tools was very smooth and easy.

The feedback I have had from users regarding the solution's usability and functionality has been very positive.

I would rate this review nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 5, 2026
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Ankush Kondewar - PeerSpot reviewer
Senior Technical Support Executive at DigitalTrack Solutions Pvt Ltd
Real User
Top 5Leaderboard
Apr 2, 2026
Secure access has protected critical systems and now tracks all privileged activities
Pros and Cons
  • "One Identity Safeguard has positively impacted our organization by increasing visibility into privileged user activities, allowing us to track and audit all actions easily, which helps in compliance and security."

    What is our primary use case?

    One Identity Safeguard has been used by our organization for more than three years. The primary use case for One Identity Safeguard is to secure admin access to the servers and the network devices, which helps us to ensure only authorized users can access our critical systems and devices, and it also monitors all the privileged sessions.

    What is most valuable?

    One Identity Safeguard offers secure password vaulting, which ensures passwords are not shared or exposed, significantly improving security, and session monitoring and recording, allowing us to track all the admin activities easily.

    These features help our team day-to-day by eliminating password sharing among the admins and ensuring secure access to critical systems, which reduces security risks, while tracking and controlling privileged access prevents misuse of admin accounts and improves overall system security.

    One Identity Safeguard has positively impacted our organization by increasing visibility into privileged user activities, allowing us to track and audit all actions easily, which helps in compliance and security.

    What needs improvement?

    One Identity Safeguard provides great features with a smooth process and a very good amount of stability, so there is no need to improve as of now, but it might be required in the future.

    For how long have I used the solution?

    I have been working in my current field for more than eight years.

    What do I think about the stability of the solution?

    One Identity Safeguard is stable.

    What do I think about the scalability of the solution?

    One Identity Safeguard's scalability matches our organization's growth over time with no issues.

    How are customer service and support?

    Customer support has a very helpful nature and is very responsive to our technical team when they require technical support, providing 24/7 assistance based on the given timeline.

    Which solution did I use previously and why did I switch?

    We have not evaluated any other options, as we had confirmed from day one that we were going to procure One Identity Safeguard.

    How was the initial setup?

    The deployment of the solution has taken less than one month, and it was a great experience. Regarding deployment, we have not faced any disruptive issues; it was very smooth for our privileged users, and after a short initial adjustment, they were able to access the system through One Identity Safeguard without issues, thanks to training and clear communication that minimized disruptions.

    What about the implementation team?

    The training requirement was very minimal, taking less than one week for training the employees, and once they had a good amount of knowledge about One Identity Safeguard, they were ready to go.

    What was our ROI?

    We have seen a good amount of return on investment, saving our employees time and money while providing security; it has helped us reduce manual efforts by around 30 to 40 percent.

    What's my experience with pricing, setup cost, and licensing?

    The experience with the pricing, setup cost, and licensing was straightforward, and the sales team was very helpful during the procurement and implementation of the solution, making it a great experience.

    Which other solutions did I evaluate?

    One Identity Safeguard has been the only solution used since day one.

    What other advice do I have?

    For any organization, whether mid-size or large, looking into using One Identity Safeguard, it will be a really good solution for managing accessibility to critical devices with great security features and automation. Planning deployment carefully and understanding access requirements is essential, so start with the most critical systems first and then go for the less critical ones. This review has been rated 9 out of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Apr 2, 2026
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    Adiseshu Konathala - PeerSpot reviewer
    Cyber Security Idam Specialist at a comms service provider with 10,001+ employees
    Real User
    Jul 20, 2026
    Privileged access has become streamlined while cloud and legacy support still need improvement
    Pros and Cons
    • "Safeguard by One Identity offers simple web GUI, easy onboarding and management, and less complex architecture as its best features."
    • "I chose a rating of seven because I believe the product still has improvements that need to be made in terms of supportability for new applications, such as SaaS solutions, and it does not have any native method of managing cloud-based applications, which I believe is an area to improve."

    What is our primary use case?

    My main use case for Safeguard by One Identity is privileged identity access management, session monitoring, and password management.

    In my day-to-day work, we onboard the most powerful accounts and privileged accounts across the applications, platforms, and network elements into the PAM system, which is Safeguard by One Identity, and it has the inbuilt capability that supports session management, password management, and analytics.

    What is most valuable?

    Safeguard by One Identity offers simple web GUI, easy onboarding and management, and less complex architecture as its best features.

    The web GUI and easy onboarding help my team because even less trained people can easily navigate it, and trained individuals can start using the tool easily without requiring any development or additional skills; it is easy to navigate and work on.

    Safeguard by One Identity has positively impacted my organization, as in the past, we were using TPAM, the older product from the same vendor of the Fab solution, but this is a new version, a new generation tool which supports most of the new version products and new protocols, and it works well.

    What needs improvement?

    Safeguard by One Identity has been built most of the time to support the most recent products and versions in the environment, but sometimes in real-time scenarios, companies might be running with legacy systems or applications; during that time, you might need to build a custom solution that is not flexible enough, and I think additional efforts are needed to build solutions to support legacy systems.

    I chose a rating of seven because I believe the product still has improvements that need to be made in terms of supportability for new applications, such as SaaS solutions, and it does not have any native method of managing cloud-based applications, which I believe is an area to improve.

    Regarding Safeguard by One Identity's AI capabilities, I do not believe it has really good governance and security; I think it probably needs to be upgraded to incorporate all AI agents or AI-specific security-related features which have not been covered in the current version.

    For how long have I used the solution?

    I have been working in my current field for more than fifteen years.

    I have been using Safeguard by One Identity for more than five years.

    What do I think about the stability of the solution?

    In terms of Safeguard by One Identity's reliability, I believe it is fine, and we do not see any major problems with it.

    What do I think about the scalability of the solution?

    Since switching to this newer version, it improved compliance, the onboarding time reduced significantly, and it supports API calls and automation processes, so overall onboarding time has been significantly reduced.

    What other advice do I have?

    I would advise others looking into using Safeguard by One Identity to consider it if they are looking for a budget-friendly option, easy installation, and quick setup; however, if companies require many custom solutions and support for legacy environments, it might not be a good fit, and they may need to explore other options. If any environment is trying to work with newer tools or AI-specific protections, this tool is probably not evolved to that level, so I believe you need to assess your requirements first. I would rate this product a 7.5 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 20, 2026
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    reviewer2814237 - PeerSpot reviewer
    Network Engineer at a outsourcing company with 1,001-5,000 employees
    Real User
    Top 5
    Apr 17, 2026
    Privileged access has become controlled and monitoring now supports security and compliance
    Pros and Cons
    • "One Identity Safeguard has improved security a lot by controlling privileged access, and it also reduced risks since all sensitive activities are monitored and logged."
    • "I think One Identity Safeguard could be improved by making the UI more user-friendly and simplifying some configurations, as it can feel a bit complex at times."

    What is our primary use case?

    I use One Identity Safeguard mainly for managing and securing privileged access like controlling admin accounts and monitoring sensitive sessions.

    For example, I use One Identity Safeguard to grant temporary admin access to users and track their sessions to make sure everything is secure.

    One Identity Safeguard also helps with password vaulting and automatic rotation.

    This means we don't have to share or manually manage sensitive credentials.

    We are using One Identity Safeguard in a hybrid setup, partly on-premises for sensitive access control and partly integrated with cloud services.

    We have integrated One Identity Safeguard with our cloud environment on Microsoft Azure and also with some internal DevOps workflows so privileged access can be controlled during the deployments and automation tasks.

    It was moderately easy overall to integrate One Identity Safeguard with our DevOps workflows and Microsoft Azure environment.

    Microsoft Azure integration was pretty smooth, but the DevOps workflow setup took a bit more effort to configure and test properly.

    What is most valuable?

    I think the best features One Identity Safeguard offers are strong password vaulting with auto-rotation, session monitoring and recording, and real-time alerts that help catch suspicious activity quickly.

    The real-time alerts from One Identity Safeguard are pretty reliable.

    Alerts come in quickly, and they have helped us respond faster to suspicious activity before it becomes a bigger issue.

    The session recording and audit logs from One Identity Safeguard really stand out.

    They make tracking and reviewing activity easy.

    But it would be even better if the UI was a bit more user-friendly.

    One Identity Safeguard has improved security a lot by controlling privileged access, and it also reduced risks since all sensitive activities are monitored and logged.

    We have seen fewer security risks since access is controlled and monitored by One Identity Safeguard, and it definitely helped with compliance because all actions are logged and easy to audit.

    What needs improvement?

    I think One Identity Safeguard could be improved by making the UI more user-friendly and simplifying some configurations, as it can feel a bit complex at times.

    Reporting with One Identity Safeguard could be more detailed and easier to customize, and better integration with other tools would make the overall experience smoother.

    For how long have I used the solution?

    I have been using One Identity Safeguard for around one and a half years.

    What do I think about the stability of the solution?

    One Identity Safeguard is generally stable and reliable in day-to-day use.

    What do I think about the scalability of the solution?

    One Identity Safeguard is generally considered highly scalable and enterprise-ready.

    How are customer service and support?

    Customer support for One Identity Safeguard is generally good and knowledgeable, especially when it comes to technical issues and enterprise deployments.

    Which solution did I use previously and why did I switch?

    Earlier we were using a mix of manual access management and some basic PAM tools, but we switched to One Identity Safeguard for better automation, strong security controls, and easier auditing.

    How was the initial setup?

    Admins needed a bit of training for One Identity Safeguard, maybe a few days to get comfortable with policies and setup.

    But for end-users, it was pretty minimal since most of it runs in the background.

    It was mostly seamless for privileged users after deploying One Identity Safeguard.

    They just had to follow the new access request process, and after a short adjustment period, it didn't really disturb their daily work.

    What about the implementation team?

    We didn't purchase One Identity Safeguard through the Microsoft Azure Marketplace.

    We went through a direct vendor licensing process.

    What was our ROI?

    We have seen ROI with One Identity Safeguard mainly in reduced manual efforts and faster access handling.

    Roughly around 40 percent less time spent on managing privileged accounts, and also fewer security incidents that need manual intervention, which saved both time and operational costs.

    What's my experience with pricing, setup cost, and licensing?

    Pricing for One Identity Safeguard was on the higher side but justified by the security features.

    Setup cost was manageable and licensing is typically subscription-based per appliance or capacity, which makes it easier to scale but can add up in larger environments.

    Which other solutions did I evaluate?

    We did evaluate a few options before finalizing One Identity Safeguard. The main ones we looked at were CyberArk, BeyondTrust, and several others.

    CyberArk was very strong but felt a bit complex and costly, and BeyondTrust was solid for remote access and monitoring.

    In the end, we chose One Identity Safeguard because it fit better with our hybrid setup and integration needs.

    What other advice do I have?

    One Identity Safeguard is a solid and reliable PAM solution in my experience.

    My advice would be to start with a clear access model before you deploy One Identity Safeguard. I would rate this review an 8 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 17, 2026
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    reviewer2803014 - PeerSpot reviewer
    Assistant IT Manager at Google
    MSP
    Top 10
    Mar 30, 2026
    Secure access has reduced password risks and now needs better support and fairer pricing
    Pros and Cons
    • "One Identity Safeguard has positively impacted us because the fear of theft of passwords or IDs has been reduced to almost zero, significantly enhancing our security."
    • "The customer support for One Identity Safeguard was not very good and definitely needs to be improved."

    What is our primary use case?

    My main use case for One Identity Safeguard is to safeguard my password as well as my login IDs when I'm working from home, as it provides better safety for my passwords and for my login IDs.

    When we log in, we get two-factor authentication, which I use for safeguarding my passwords or login IDs while working from home, and that makes it safer compared to other software.

    One Identity Safeguard helps in keeping my login IDs and passwords safe, and that is very important to me.

    What is most valuable?

    The best feature that One Identity Safeguard provides is its flexibility, as well as the fact that it integrates well with other software like Salesforce, which I really appreciate.

    The integration part of One Identity Safeguard has been quite beneficial for my workflow, especially with tools like Salesforce.

    One Identity Safeguard is flexible and provides out-of-the-box integrations that have been very helpful for me, and the installation process was quite easy and smooth, which I would also rate as a feature.

    One Identity Safeguard has positively impacted us because the fear of theft of passwords or IDs has been reduced to almost zero, significantly enhancing our security.

    The reduction in password or ID theft risk with One Identity Safeguard has led to measurable changes as security incidents have been reduced, positively impacting us and increasing our efficiency.

    What needs improvement?

    In terms of improvement for One Identity Safeguard, I would like to say that the customer support needs to be improved and the pricing needs to be a bit more reasonable, as these are the two factors that require attention.

    Regarding customer support for One Identity Safeguard specifically, there has been lag and they are not very responsive, which needs to be improved immediately.

    For how long have I used the solution?

    I have been using One Identity Safeguard for the past eight months.

    What do I think about the stability of the solution?

    One Identity Safeguard is stable.

    What do I think about the scalability of the solution?

    One Identity Safeguard's scalability is quite good, as it is scalable according to the needs of the enterprise.

    How are customer service and support?

    The customer support for One Identity Safeguard was not very good and definitely needs to be improved.

    How was the initial setup?

    The deployment of One Identity Safeguard took around three months.

    The deployment of One Identity Safeguard affected our privileged users seamlessly, without disruption.

    What about the implementation team?

    We use the on-demand version of One Identity Safeguard because it provides us flexibility, which was the main reason for choosing that version.

    What was our ROI?

    I can say we have seen a return on investment with One Identity Safeguard as we have saved a lot of time and manpower, although I cannot give a specific number for that.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing for One Identity Safeguard indicated that the pricing was a bit high, while the setup cost was manageable and the licensing was acceptable; overall, the cost aspect was on the higher side.

    What other advice do I have?

    The feedback I have received from users regarding One Identity Safeguard's usability and functionality has been positive, as the usability aspect has been quite good and it is easy to learn and user-friendly.

    The training required to start using One Identity Safeguard was not very extensive, but a bit of training was needed, and it was a smooth process.

    If you are looking into using One Identity Safeguard, I would advise that if you are looking for user-friendly software that integrates well with other software, and if you do not mind spending a bit of extra money for that, then One Identity Safeguard is the go-to solution for you. I would rate this product a 7 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 30, 2026
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    Buyer's Guide
    Download our free Safeguard by One Identity Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free Safeguard by One Identity Report and get advice and tips from experienced pros sharing their opinions.