We have a couple of AWS customers where we are implementing this solution.
When we are talking about the WAF use case, we just like to save the request. Whatever request you are getting on the WAF side, you can block it according to the filter. If you have any vulnerability inside the request, that will be inspected. If it's not legitimate, then it will be stopped with the help of WAF.
The solution offers good protection. It's for the L7, actually. When you are trying to protect the L7, this is a good product.
There are templates you can try which is useful.
It's easy to implement.
The solution scales quite well.
The solution is stable and reliable.
Technical support has been helpful.
The integration part could be better. The visibility part could improve as well. In the market, everyone is moving towards the cloud. However, the patience is not good. When we are trying to find out some information, we are not getting what we need on time. They need to arrange some more use cases for their partners, for their customers to showcase their product and show exactly how it is working, how they're capturing the market, et cetera. Right now, they aren't showcasing what can be done, making it hard to sell.
I've found it difficult to find good documentation for cloud deployments.
We've been using the solution over the past year. We've used it for ten months.
The stability is quite good. I would rate it a four out of five in terms of stability. It is reliable. There are no bugs or glitches.
It is a scalable product. We don't have any issues in that regard. I'd rate it four out of five.
We have a few customers on the solution. We have one with 15,000 POC employees, and they are using it. There are also a couple of other POCs we are working on now.
Their support has been very good. We are quite pleased with their general capabilities. We tend to also handle issues that are at an L2 or L3. If we cannot handle the client requests, we may reach out to Radware for help.
The initial setup is not overly complex. The entire process is easy to manage.
For deployment, I don't need many people. We do have a team of ten to 15 people who are managing all the security features. I can assign one of them to take care of tasks as necessary. One person who is knowledgeable in WAF can handle the deployment part.
Implementation is a one-time thing. However, the processing of requests is ongoing. Today, a customer has a certain requirement to maintain their compliance, so they can go ahead with the initial set of rules. In the future, if they come across different kinds of compliance, they definitely need to create new rules. Therefore, it's an ongoing process. We cannot say that is a one-time process work for a week, and we've completed it. Basically, the initial implementation can get done in a week. Within a week, we will have to also collect the rule stage information from the customer, including any other requirements. Then, after that, it's ongoing tweaking.
We tend to perform maintenance for clients. If a customer faces any challenges, they create a case with us, and we deal with it.
We can handle the initial setup ourselves.
From my side, there is only one resource deployed on the project. However, there are multiple people required to gather information. From the customer side, it will require them to share what rules should be implemented and we figure out how we will proceed and what requests we will get coming into the application server.
The solution is pretty pricey. It's not a cheap option. I'd rate it a three out of five in terms of affordability.
They do offer different types of licenses, according to your needs.
I'm a Radware partner.
We have the latest version implemented right now.
I'd rate the solution eight out of ten.
I would recommend the solution to people.
