My company uses the solution in 60 municipalities in Norway. In my country, the public authorities mostly use the product for municipal planning.
Advisor at COWI AS
Reasonably priced and offers a return on investment
Pros and Cons
- "The product is reasonably priced."
- "The communication with the solution's sales managers in Europe is very bad, making it an area that requires improvement. My company usually gets no response from the tool's sales managers."
What is our primary use case?
What is most valuable?
The most valuable features of the solution in terms of data analysis need to revolve around the speed that the tool offers. The product of analytical capabilities and the speed for all the applications are good.
What needs improvement?
The communication with the solution's sales managers in Europe is not the best, making it an area that requires improvement. My company usually gets no response from the tool's sales managers.
In Qlik Sense, some improvements are required in QMC since it hasn't improved much over the years. QMC is related to the management console, and though it works, it needs improvement.
Some improvements in the data load editor should be considered. The load manager has different sections, and it should be possible for the user to deactivate/activate code by commenting/uncommenting at a section level.
For how long have I used the solution?
I have experience with Qlik Sense since 2017. My company has a partnership with the solution.
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What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
My company's customers who use the product are medium-sized municipalities, although some municipalities are large.
How are customer service and support?
I have used the community support offered by the product.
How was the initial setup?
I rate the setup phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
I rate the product's deployment phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.
The solution is deployed on an on-premises model. We consider to move the product to the cloud.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced. You need to pay 5,000 Norwegian kroner per user. Microsoft Power BI is slightly more expensive than Qlik Sense.
What other advice do I have?
In terms of ROI, my company's clients in municipalities who use the solution are very satisfied with it.
My company noticed the AI functionalities associated with the product, but we don't use them.
My company's customers use the analytical capabilities offered by the product. The product offers virtualization in the form of line graphs, maps and bar charts.
I would say before using Qlik Sense, consider that its main competitor, Microsoft Power BI, also costs money if you want to deploy it for use outside of the organization. Though Microsoft Power BI pretty tends to be cheap, it is not. If someone wants to deploy Microsoft Power BI the way my company has deployed it, then it can be an expensive affair. Microsoft Power BI pretends to be a free tool, but it is not available for free.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Direttore Progetti Speciali - Product Business Manager QLIK & Microsoft at Aldebra Spa
Provides ability to analyze data independently without relying on IT for every query
Pros and Cons
- "Qlik Sense is very stable. I would rate the stability a ten out of ten. Even for rare issues, we receive good support from Qlik. It's a very stable solution."
- "The reporting solution recently added to the latest Cloud version, since December or January, is not fully developed. The ability to use tabular reporting, like in dashboards, would be a great feature."
What is our primary use case?
We have a lot of customer types, but many work with ERPs. We use Qlik to connect to the ERP, analyze data within it, and build dashboards. Sales analysis is usually the first project because sales are crucial for every business.
However, we also analyze production, manufacturing, and even public administration data depending on the customer's needs. So, our main areas are manufacturing, finance, and the public sector.
What is most valuable?
It's the "ease of use," like the self-service aspect. My customers appreciate being able to analyze data on their own, without relying on IT for every query.
Additionally, the associative experience of the database and its intuitive data exploration capabilities are key features for users.
What needs improvement?
The reporting solution recently added to the latest Cloud version, since December or January, is not fully developed. The ability to use tabular reporting, like in dashboards, would be a great feature.
So, tabular reporting needs development.
For how long have I used the solution?
Since the product's origin - that was 2016.
What do I think about the stability of the solution?
Qlik Sense is very stable. I would rate the stability a ten out of ten. Even for rare issues, we receive good support from Qlik. It's a very stable solution.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. You can start with one user and easily scale up to even a thousand without limitations.
We mainly have medium and enterprise, though we also have some small clients. But in the Italian market, "small" and "medium" have different meanings than other markets. A typical Italian medium company might only have 10-15 users, while in other markets, this would be considered small.
How are customer service and support?
The customer service and support are responsive, not so fast, not always fast because there are some problems.
A little improvement is needed because there's a large first level of support with people who have no experience, and you need to escalate to get the right answer. So, the first level needs to be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. So, I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.
The deployment model depends on the customers, like cloud, hybrid, on-premises private cloud, or Qlik Cloud.
Some prefer on-premises only, some hybrid, and some directly on the Cloud. So, all options.
What about the implementation team?
From the initial setup until the tool is ready for production use, the process takes about one month. Longer, some may even ask for more.
There are different phases for on-premises and SaaS deployments. On-premises requires infrastructure configuration and direct installation on customer machines.
For SaaS, it's very quick, and you can have your instance ready in five minutes.
The first phase is installation, followed by the analysis, specification, and system requirements definition. Then, we define the initial project to develop.
What's my experience with pricing, setup cost, and licensing?
It is a little expensive for the Italian market. In particular, it's not easy. Right now, other products have more aggressive pricing, making it tough to sell Qlik Sense.
We sell differently, but it's not easy. A cheaper price would be better for us. Normally, Qlik Sense has two types and costs. The medium cost is around 700 euros per year.
One license costs 840 euros per year, and the other is 400 euros per year. Medium is around 700 or 600 euros.
What other advice do I have?
My recommendation is to use it. It's a unique product in the market due to the technical reason of the associative experience. This is a unique experience for BI products.
If you want a tool or a system for business intelligence, Qlik should be one of the candidates. It could be perfect option.
Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Qlik Sense
March 2026
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Sales Director at Data IQ M̩xico
An easy-to-deploy solution with a variety of use cases and excellent reporting features
Pros and Cons
- "Reporting is a valuable feature of the solution."
- "The user experience needs to be improved."
What is our primary use case?
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are from these industries. We have regular projects in Mexico. Some use cases are around government requests to all banking and financing institutions, as well as public companies, to present specific reports every month. We use the solution to generate the reports for our customers. The sales and finance areas have a lot of requirements for such reports to get insights and predictive analysis.
How has it helped my organization?
We use Qlik Sense to manage all our sales KPIs as well as renewal plans. It's the tool where all the Go to Market plan is designed and modeled.
What is most valuable?
Reporting and Alerting are valuable features of the solution. Many companies are requesting to implement them and now want to explore and use AutoML. It is a machine learning module easy to use with enough capacity to run sales/churn models.
What needs improvement?
Adoption experience is required. There is some technical background required to do some of the reporting. Customers often request easy interaction with other tools like Excel and PowerPoint.
For how long have I used the solution?
My organization has been partners with the product for more than ten years.
What do I think about the scalability of the solution?
Two of Qlik's main differentiators are scalability and analytics capabilities. It could solve extensive data size dB.
How are customer service and support?
I rate the support an eight or nine out of ten from the customers' perspective. The platform and the solution itself are quite stable, most of the support requirements are around getting the best usage of the solution.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is quite simple. The setup and integration with the customers can be done fast. The deployment method depends on the industry. It can be deployed on-premises and on the cloud. Banking customers request to have the product deployed on-premise. We have around 50% of the product on-premise and 50% on the cloud.
What about the implementation team?
The deployment takes less than a month. Most of the time, it takes one to two weeks to do the connections and create at least one dashboard in place. Then, depending on how deep the customer would need the reporting to be, it will take longer. It takes mostly two weeks for the setup, dashboards, and getting connectivity ready. We probably need one or two system engineers or IT engineers to deploy the product, no more than that. We have a lot of guys who have good experience with Qlik.
What's my experience with pricing, setup cost, and licensing?
Upfront seems to be the most expensive tool. But when we talk about TCO, then the pricing rate change as this is one "all-inclusive tool" and does not need to add other services/elements to complete the setup.
What other advice do I have?
We see more requirements around machine learning and predictive analytics. The customers could optimize the value for their money and increase ROI by using and getting most of the functionality in place. Most companies initially use the product as a dashboard tool, but if you do that, you are not getting the real value of it. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Program Manager at Pekin Insurance Company
Easy to use with robust reporting and great visualizations
Pros and Cons
- "All the visualizations have been so valuable."
- "The only thing I would like to see is the ability to create a master app that opens when a user creates a new app that has all the master items, colors, logos, etc., that my organization uses. This would help with keeping master items the same across the apps and would make development a little quicker."
What is our primary use case?
Our organization moved to Qlik Sense Enterprise to provide real-time data to our business users.
Most of the data could only be viewed at month's end, and now users can view their data daily. A lot of the reporting has been created and has replaced mainframe reports that were printed on a daily/weekly/monthly/yearly basis.
We also use Qlik Sense to join our legacy systems data to our most current system so the users do not have multiple reports to look at to get the same data. Qlik Sense also gives them the ability to create their own reports and not wait on IT to get them for them.
How has it helped my organization?
Our organization is able to make data-driven decisions now by using Qlik Sense. Users are also able to view the data in a way that makes sense to them besides just a table view.
The ease of use of Qlik Sense has been invaluable. Our business users are able to create their own reports and visualizations in Qlik. This has helped them become more familiar with the data.
We've also been able to provide more robust reports that have all the data the business could want to see. Being able to filter down to certain dimensions provides a deeper dive into the data.
What is most valuable?
All the visualizations have been so valuable. And being able to convert them on the fly with minimal changes so the data can be viewed in a different way is nice as well.
I have been in many meetings to go over a report, and the business wants to see what the data would look like displayed differently, and it is so convenient to be able to convert an existing visualization to another one. The ability to search the fields that are in an app is a great feature if you need to filter something quickly.
What needs improvement?
I am not sure what improvements could be made. Qlik Sense is very user-friendly.
The only thing I would like to see is the ability to create a master app that opens when a user creates a new app that has all the master items, colors, logos, etc., that my organization uses. This would help with keeping master items the same across the apps and would make development a little quicker. This feature would also make it easier for our business users when they want to create an app since they wouldn't need to worry about adding all the needed data sources to it, it they were already there, and they could just press load.
For how long have I used the solution?
I've used the solution for five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analytics Manager at Novartis Pharmaceuticals
Good ETA with the ability to build intuitive and interactive dashboard designs
Pros and Cons
- "The Nprinting is useful."
- "I'd like to see more end-user-friendly UI designs."
What is our primary use case?
The solution is used for helping clients in their decision-making abilities, and to effectively analyze their data.
With the product, we're creating intuitive, interactive, and storytelling dashboards.
How has it helped my organization?
This is a powerful tool with integrated ETL and the ability to handle huge data sets. It's capable of building intuitive and interactive dashboard designs.
What is most valuable?
The best features include ETL. Transforming data with complex logic can be done within the tool.
The Nprinting is useful. With it, we're scheduling reports directly to end-users.
What needs improvement?
I'd like to see more end-user-friendly UI designs and the ability to layer objects one by one would make a huge impact.
For how long have I used the solution?
I've been working with Qlik Sense for more than seven years now.
Which solution did I use previously and why did I switch?
My entire career I've only dealt with Qlik only.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Designer at Hapag Lloyd AG
User-friendly with great reports and regular updates
Pros and Cons
- "The reports are better looking than in QlikView."
- "Mostly when it comes to the loading of the data and reload times of the reports, it could be better."
What is our primary use case?
We are right now migrating the QlikView environments (PROD, TEST, DEV) to Qlik Sense.
Each of the environments is a multiple-node environment. That is the first step of the migration. The second will be to migrate all of the reports to the new tool.
In parallel, we are also working on some other important aspects, like designing the schedule for the reports (so that they will be refreshed every day in the correct order), also designing security concepts, etc.
The project is really interesting and gives a lot of great experience.
How has it helped my organization?
It did improve the organization.
Qlik Sense, in comparison to QlikView, is a more modern tool and gives a lot of new possibilities.
The reports are better looking than in QlikView.
What is also important is that QlikView is not supported that much, unlike Qlik Sense. It also does not get the nice updates and new features that Qlik Sense does. In the coming years, that will only become more visible for the users of the reports.
When it comes to the users, they like lots of data and new ways to look at the same data.
What is most valuable?
For me, as an administrator/developer, the management console is more user-friendly, so the solution is easier to maintain. Also, some of the features are easier to create - for example, the tasks (they are needed for the reports to be refreshed).
For the users, the reports look way better, which is quite important as it's easier to find some interesting conclusions based on the data when you have a better-looking dashboard in front of you.
What needs improvement?
There are a lot of points to be improved. Mostly when it comes to the loading of the data and reload times of the reports, it could be better.
Also, we got some feedback from the users in our company that say they would like to have some new features in the objects on the sheets of the reports.
What is nice is that the tool has a lot of updates. Every few months, new stuff is available. That it is one of the most important aspects and why we have chosen this particular product for our business intelligence needs.
For how long have I used the solution?
I've used the solution for one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI & EIS Manager at Almarai Company Limited
Flexible, has a lot of capabilities, and lets users take information from multiple systems and present it in a single dashboard
Pros and Cons
- "What I found most valuable in Qlik Sense is its flexibility. It's a very flexible tool, and it has a lot of capabilities compared to Tableau and Power BI. In Qlik Sense, you can take data from any of the systems, and you can do data transformation, prepare the data, then present your KPIs. Data transformation isn't present in Tableau, Power BI, and other tools. In Qlik Sense, you're able to get the data and directly present that data. The presentation layer is also very good in Qlik Sense. My company is very happy with this tool."
- "What I found most valuable in Qlik Sense is its flexibility."
- "What needs improvement in Qlik Sense is the support. It could be faster. My organization had already talked to Qlik management and has escalated multiple times, so management is looking into the support."
- "The technical support provided by the Qlik Sense team isn't great as it's very slow."
What is our primary use case?
Qlik Sense is a dashboarding tool, so you can use it for any enterprise-wide dashboarding in areas such as sales, supply chain, HR, etc. If you want to see some KPIs on the dashboard, you can use Qlik Sense.
What is most valuable?
What I found most valuable in Qlik Sense is its flexibility. It's a very flexible tool, and it has a lot of capabilities compared to Tableau and Power BI. In Qlik Sense, you can take data from any of the systems, and you can do data transformation, prepare the data, then present your KPIs. Data transformation isn't present in Tableau, Power BI, and other tools. In Qlik Sense, you're able to get the data and directly present that data. The presentation layer is also very good in Qlik Sense. My company is very happy with this tool.
What needs improvement?
What needs improvement in Qlik Sense is the support. It could be faster. My organization had already talked to Qlik management and has escalated multiple times, so management is looking into the support.
For how long have I used the solution?
I started using Qlik Sense three years ago, and I'm still using it now.
What do I think about the stability of the solution?
Qlik Sense is very good, stability-wise.
What do I think about the scalability of the solution?
Qlik Sense is a scalable tool, and though it requires a lot of memory, it's still scalable.
How are customer service and support?
The technical support provided by the Qlik Sense team isn't great as it's very slow. My team doesn't get many issues from the solution, so the need to contact support only happens once in a while, for example, every six months. At the moment, support is pathetic, and my company just has connections with Qlik management, so the issues get solved. Normally, you don't get a lot of issues with Qlik Sense.
Which solution did I use previously and why did I switch?
The main reason we went with Qlik Sense is that we have multiple systems, so we take data from multiple systems then we present the data in a single dashboard on Qlik Sense, so it's a very good tool for that particular purpose.
How was the initial setup?
Deploying the Qlik Sense server took ten to fifteen days because it required a huge infrastructure. If you require very heavy dashboards, you need a very huge infrastructure, and once that is done and all infrastructure is ready, you just need to install Qlik Sense and start using it, which means you can go on building different dashboards.
You can quickly build normal dashboards within the console, but some dashboards, particularly the very heavy and complex ones with a lot of KPIs, required six months to complete, so deployment time would depend on how big the dashboard is and its use case.
What about the implementation team?
We have an in-house team for implementing Qlik Sense, but we also use consultants, especially if our team is busy with other projects. We didn't face any problems with the Qlik Sense consultants.
Normally, we do deployments internally, but the Qlik consultants deployed all the Qlik infrastructure here in our area, then they built one or two dashboards, then left the rest of the dashboard building to our team.
What's my experience with pricing, setup cost, and licensing?
I'm not able to reveal the licensing cost for Qlik Sense, but because it was a huge deal, the cost was less than the usual cost. The license wasn't that costly. It was the infrastructure that was very costly.
Which other solutions did I evaluate?
I evaluated Power BI and Tableau.
What other advice do I have?
My company is using the dashboarding tools of Qlik called Qlik Sense and QlikView.
I can't remember exactly which version of Qlik Sense I'm using, but it's the version released in November 2021.
My company is happy with Qlik, in particular, QlikView and Qlik Sense, and as of now, there's no drawback identified, or anything creating problems, but because I belong to an SAP-driven company and most of the ERP is SAP, my company is looking into an SAP product such as SAP Analytics Cloud, but my team has not started any project, just looking into the solution.
My company has around two thousand Qlik Sense users now. Right now, because my organization has five thousand licenses, with just two thousand licenses being used, there's no plan to increase Qlik Sense usage.
I would recommend Qlik Sense to anyone looking for a reporting tool.
My rating for Qlik Sense is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Finance Manager at ELIN GmbH
A valuable solution for producing individual reports and linking reports, but needs better Excel integration
Pros and Cons
- "Some of the valuable areas of this solution include producing individual reports and closing the gap."
- "The solution is stable and reliable."
- "Right now, it is complex and you have to understand the data model prior to analyzing it, so basically I would like to see an integration with Excel in the future."
- "Right now, it is complex and you have to understand the data model prior to analyzing it, so basically I would like to see an integration with Excel in the future."
What is our primary use case?
We use this solution for standard reporting for cost and finance accounting. It creates VAT reports, balance sheets reports, and a lot of cost reports. You can split the company into departments and produce individual reports to deduct or extract, for example, German projects, which have to be brought for tax collection for Germany. Since ELIN is an Austrian company, we have to take out the part that has to be allocated to the German tax authorities.
From what I understand, we have data tables in proALPHA and then we have a kind of intermediate bridge, which is the Microsoft environment where this data is copied, and then from that database it is brought into Qlik Sense.
What is most valuable?
Some of the valuable areas of this solution include producing individual reports and closing the gap. Within proALPHA, it is not possible to implement a link of information from separate parts. This link can be done by Qlik Sense.
What needs improvement?
What would help is an Excel sheet that is linked directly to Qlik Sense so that instead of having to produce an Excel file, you would already have an Excel file that is connected to Qlik Sense. I don't know why it is not already set up this way because it would be more convenient. Right now, it is complex and you have to understand the data model prior to analyzing it, so basically I would like to see an integration with Excel in the future.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
The solution is easy to scale and about 20 people work with it in my company.
The rollout should be for the full user amount, which is roughly 200% from 20 to 200. But one main report is missing, and it doesn't make sense to roll it out because if they desperately need this one report and if it is not included or not completely correct in this new tool, then we would have understandable complaints from the users.
How was the initial setup?
Integration was my colleague's responsibility. It wasn't easy, and altogether it took about one year. My colleague used some consultants for support because it wasn't easy to understand, collect, and integrate the data in the correct way, but the rest he did himself.
As far as I understand, there is a very low level of maintenance because he does as much as possible by himself.
What other advice do I have?
Some reports are not fully translated from the old QlikView version into the modern Qlik Sense, including some basic reports in the construction business. One main report is missing because if it was completely deployed in the new Qlik Sense system, QlikView could be closed forever because QlikView's so old.
QlikView only produces aggregated amounts, so you can never trim down in it. In Qlik Sense, it's the opposite. The results are produced by collecting the specific entries, so you always have to trim down, which is obviously the better approach.
Qlik Sense is a good tool for BI in order to connect in normal circumstances, but not for integrated data tables in big ERP systems. I would rate this solution as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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