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PeerSpot user
Business Analyst at H-Hotels.com
Real User
Helped handle the high cancellation rate in hotel management and slowly rearrange to the normal, pre-crisis level of bookings
Pros and Cons
  • "Unique data visualizations created based on - among others - customer reviews and hands-on experience. Qlik is an experienced company in the Business Intelligence / Data visualization area, that doesn't necessarily mean it is the best solution, however, based on my personal experience it is much more complex than Power BI and Tableau as I've had some things to do with these two concurrent softwares."
  • "Even though a huge set of learning material is available, anyone starting his/her journey on learning the software doesn't even know where to start it. The so-called Continous Classroom service is not cheap, but there are many free tutorials, they are not sorted or enlisted adequately though."

What is our primary use case?

During the COVID-19 crisis, we used our live dataset to be visualized adequately by Qlik Sense and present them to the leadership in order to let them make the best decisions. As it turned out, they had to concentrate more and more on the never-seen-before cancellation rate in the hotel industry, and besides turning the deposit - where it was possible based on the contract - into cash-flow. Even though there were obviously many other factors on the spectrum, which couldn't have been influenced by our decisionmaking, Qlik helped a lot during this uncertain period.

How has it helped my organization?

The solution helped handle the high cancellation rate in the hotel management and slowly rearrange to the normal, pre-crisis level of bookings. Parallel it forced the company to figure out new plans to boost the new reservations, and since the outcomes of these ideas could have been translated into data, we had a chance to measure and visualize them with Qlik Sense, helping us select the best methods in the long term and turn off the ideas that didn't function as well as it was planned before.

What is most valuable?

Unique data visualizations created based on - among others - customer reviews and hands-on experience. Qlik is an experienced company in the Business Intelligence / Data visualization area, that doesn't necessarily mean it is the best solution, however, based on my personal experience it is much more complex than Power BI and Tableau as I've had some things to do with these two concurrent softwares. Even though you need to learn a programming language similar to SQL to bring out the most of it, it's totally worth it.

What needs improvement?

Even though a huge set of learning material is available, anyone starting his/her journey on learning the software doesn't even know where to start it. The so-called Continous Classroom service is not cheap, but there are many free tutorials, they are not sorted or enlisted adequately though. 

Moreover, I'd personally be delighted with a hover function over the certain buttons in an app, I'm sure it will soon be a part of the package like many other ideas coming directly from customers and developers.

Buyer's Guide
Qlik Sense
June 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.

For how long have I used the solution?

More than 1 year.

What do I think about the stability of the solution?

The enterprise version is stable, the desktop version was a bit messy, but only a couple of times.

How are customer service and support?

Technical support could be better, but we don't need to contact them so often.

Which solution did I use previously and why did I switch?

We previously used Tableau and Power BI, I switched companies, not solutions, but I'm personally happy with Qlik Sense due to its complexity compared to the others.

How was the initial setup?

A 3rd party company created the first apps then we learned the programming language by ourselves and based on the created apps.

What about the implementation team?

We implemented with a highly expertised vendor team.

What was our ROI?

ROI cannot be exactly measured, but I'm sure it's worth it.

What's my experience with pricing, setup cost, and licensing?

A 3rd party company to create the first apps could be useful, if affordable.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director de administración at Agrosana Servicios Agrícolas SL
Real User
The large number of graphs, tables, and other objects available for data analysis enables users to understand and discover new relationships between the data they are analyzing
Pros and Cons
  • "Obviously and considering that Qlik Sense is a data visualization application, the most attractive feature is the fast handling of large amounts of data and the attractive visualization of the same."

    What is our primary use case?

    Our organization uses Qlik Sense above all for financial reporting to management, as well as for reporting sales, collections, stock to the commercial department, and payment-purchase reporting for the administration department.

    We use ERP SAP Bussiness One for the management of the company, which is why we needed a solution for information extraction due to the limited nature of this application in the reporting area.

    The version we currently use is Qlik Sense desktop, April 2020 version, and its implementation began at the end of 2018.

    How has it helped my organization?

    The most valuable thing for us is the speed in obtaining data and statistics of our business because due to the complexity of our corporate structure, many times we lost too much time in collecting the data. Currently, that time that we previously dedicated to compiling and refining the figures is dedicated to analysis for data-based decision-making. On the other hand, the analysis has improved the information that the organization manages at all levels, not only at the management levels but also at the operational level.

    What is most valuable?

    Obviously and considering that Qlik Sense is a data visualization application, the most attractive feature is the fast handling of large amounts of data and the attractive visualization of the same. The large number of graphs, tables, and other objects that Qlik makes available for data analysis enables the advanced user to understand and discover new relationships between the data they are analyzing. Also noteworthy is the fast pace of updating the program, which I hope will continue in the future.

    What needs improvement?

    Qlik Sense advertises itself as a more focused solution so that the end-user can carry out their own reporting, in contrast to its other Qlik View application, which would be for a use more directed at IT professionals who launch static reports that are then used by the entire organization. From my point of view, the possibility for end-users to make their own reports in Qlik Sense is limited to very advanced users who have deep knowledge of the application. I think that in this sense the application could be improved much more so that a less advanced user could get more out of it

    For how long have I used the solution?

    I have been using Qlik Sense for one year. 

    What do I think about the stability of the solution?

    Fantastic.

    What do I think about the scalability of the solution?

    Good.

    How was the initial setup?

    Yes, which is why a good partner is required.

    What about the implementation team?

    Vendor team. Not a good experience.

    What was our ROI?

    We will see it in the future, it is still too soon.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Qlik Sense
    June 2025
    Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    859,957 professionals have used our research since 2012.
    Gerente de BI at a government with 201-500 employees
    Real User
    Easy to use, user friendly, and good technical support
    Pros and Cons
    • "There are a lot of features available in this solution, it has been very easy to use. We have found it to be less complex and user-friendly compared to other solutions we have used."
    • "My advice to others is to make sure they have a good technical team. We have found that a lot of the consultants go in and out of the business and sometimes you are left alone without assistance."

    What is our primary use case?

    This solution is an analytic platform and we are in the early stages of development for our data center.

    What is most valuable?

    There are a lot of features available in this solution, it has been very easy to use. We have found it to be less complex and user-friendly compared to other solutions we have used.

    For how long have I used the solution?

    I have been using this solution for approximately three months.

    What do I think about the stability of the solution?

    The stability of this solution is very good.

    How are customer service and technical support?

    The technical support is good.

    Which solution did I use previously and why did I switch?

    We are currently using SAP and Qlik Sense.

    How was the initial setup?

    The initial setup is simple.

    What about the implementation team?

    The implementation is very easy, we did it ourselves.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    My advice to others is to make sure they have a good technical team. We have found that a lot of the consultants go in and out of the business and sometimes you are left alone without assistance. We have been using two solutions simultaneously and I would not advise doing so, focus on one solution at a time.

    I rate Qlik Sense an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Project Engineer - Overhead Lines at University of South Africa
    Real User
    Improves efficiency and speed in the decision-making process, and it's helpful for sharing insights during meetings
    Pros and Cons
    • "The most valuable feature is the mobile platform."
    • "More pivot table options, like the ability to have the totals row at the bottom of the table, would be helpful."

    What is our primary use case?

    We primarily use this solution for operational and financial dashboards and reporting. We now have the ability to share insights on the Qlik mobile platform.

    How has it helped my organization?

    This solution has helped us with faster decision-making and faster data access through the mobile platform.

    What is most valuable?

    The most valuable feature is the mobile platform. This is a great way to share insights in meetings.

    What needs improvement?

    More pivot table options, like the ability to have the totals row at the bottom of the table, would be helpful.

    For how long have I used the solution?

    We have been using Qlik Sense for between four and six months.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Managing Director at B2IT
    Reseller
    Great UI, good data parsing capabilities and very good scalability
    Pros and Cons
    • "Qlik was the first company to implement an in-memory associative analytics engine. This basically means that all data is loaded into memory, but it also means that instead of joining data together, the data is associated together. From the front end, from the UI point of view, data can be joined or included or excluded on the fly. It can be drilled down and drilled through and users can slice and dice it and that type of thing can be done from anywhere in the data to any other place in the data. It doesn't have to be predefined. It doesn't have to have hierarchies or anything like that."
    • "The solution needs to make improvements to the licensing model. They need to make it more affordable at scale, and to make it more affordable for those companies at the low end of the market as well."

    What is our primary use case?

    I would say general business analytics is the primary use of this solution. Anything from Finance files, HR, Operations, Manufacturing, Mining, etc. It's not specific to any use case, but I would say it is used for general all-purpose business analytics.

    What is most valuable?

    The associative technology is the solution's most valuable aspect.

    Qlik was the first company to implement an in-memory associative analytics engine. This basically means that all data is loaded into memory, but it also means that instead of joining data together, the data is associated together. From the front end, from the UI point of view, data can be joined or included or excluded on the fly. It can be drilled down and drilled through and users can slice and dice it and that type of thing can be done from anywhere in the data to any other place in the data. It doesn't have to be predefined. It doesn't have to have hierarchies or anything like that.

    What needs improvement?

    The real-time capabilities need to be improved.

    What I mean is, the solution needs to have the ability to leave the data where it is. This is actually something that Qlik has been working to solve, however, traditionally, the way that 99% of Qlik customers use the product is in an offline data cache. This means data gets copied into Qlik, into this Associative In-Memory Engine and then the analysis can be done. 

    Obviously, that means data is duplicated. It also requires a certain lead time, from the time the data is changed to when the data is available in Qlik. Traditionally, that was something that was a little bit of a hurdle for customers. 

    My understanding is that Qlik is working on several features in this area. They acquired some new products. For example, they acquired a product called Utility in the last nine months or so, which has fixed the real-time data replication change, data capture, that type of thing.

    I don't think I can think of any new features it needs right now.

    The solution needs to make improvements to the licensing model. They need to make it more affordable at scale, and to make it more affordable for those companies at the low end of the market as well.

    For how long have I used the solution?

    I've been using the solution for four or so years.

    What do I think about the stability of the solution?

    It's a very stable product. I haven't had any issues with it. I can't recall facing bugs or glitches. The solution hasn't crashed.

    What do I think about the scalability of the solution?

    The solution does scale wonderfully.

    From a technology point of view, the system is quite scalable, horizontally and vertically. You can add more nodes into the system, and you can load balance between nodes and you can of course scale in particular by increasing capacity on the nodes. 

    I would say one of the things that hinders scalability a little bit is the licensing models, which is mainly per user, which at scale can become quite expensive.

    How are customer service and technical support?

    Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not that common for us to need support from Qlik. If I have to be honest, in the last couple of years, their support has been okay when we needed it. I wouldn't say it's great. It's a little bit slow and unresponsive sometimes.

    The last issue we had had to do with accessing the system via Apple devices with SSL certificates. The problem we had was that we implemented it for the customer with an additional security measure. It was a reverse proxy with its own SSL certificate and that used to work and then stopped working and Qlik hasn't been able to really help us to troubleshoot it properly. It was a nonstandard solution as far as they concerned.

    They ended up responding and helping us within about 24 hours.

    How was the initial setup?

    The initial setup is quite straightforward and happens quickly.

    Deployment typically takes a couple of weeks. It could take longer in certain instances.

    When I say deployment I'm not talking about installing the software. That's installing the software and developing the first solution.

    Most of the time implementation is only done by one person. Obviously, on the larger projects, it can take a few more staff members. For the most part, it's a one-person project and the system is not too complex to configure and set up. Normally the BI Developer is also the BI Administrator and the BI Configurator.

    Maintenance would not be a full-time job. One person can handle it part-time.

    What about the implementation team?

    We help our clients implement and deploy the solution if they require our assistance.

    What's my experience with pricing, setup cost, and licensing?

    My understanding is that there is just a license fee. I don't believe there are ancillary costs on top of that. It may not be an affordable option for smaller organizations, however, It's more suited to larger companies due to the costs involved.

    What other advice do I have?

    We are a reseller. We do implementation and deployment as well. All types of businesses use the product, from small to large enterprises. Company sizes range from a few people to thousands of active employees.

    Qlik Sense, of course, is a new product that sort-of replaces QlikView. A lot of our customers are still using QlikView. Therefore, we are still using the product, but we're not actively selling it anymore. We are supporting it because all new customers are Qlik Sense.

    While we mostly deal with on-premises deployments, the cloud is quickly becoming more popular and has just become available for this solution recently.

    The advice I would give to other organizations would be kind of general. For BI projects, the trick is to start with the business value and then find the data to support the business value. Don't try to start with the data and then try and find the business value for that data.

    The tool really is a good tool and you can do almost anything with it, but just using the tool is not going to deliver value to your customers. You need to help your customer find business value in what they want to do and then deliver the solution for them.

    I would probably give the solution a nine out of ten. The reason being that it is a product that offers real value to businesses and it offers it fast.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    PeerSpot user
    Data Visalization Architect at MSD
    Real User
    Intuitive, user-friendly, and good performance, but the administrative tools need to be improved
    Pros and Cons
    • "The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data."
    • "There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or uour own development."

    What is our primary use case?

    We use this solution for process optimization and getting insight into making better decisions based on data visualization. We have deployed to multiple environments, standard and self-service, among a variety of user groups based on the requirements. This is valid for multiple locations around the world including North America, Europe, and Asia-Pacific. 

    Use cases are valid for most of the company's divisions, though some of them are using it more often. We have both user types, including consumers who don't have as many privileges and power users who can take advantage of most of the features.

    How has it helped my organization?

    Qlik Sense has provided insight into specific areas that enabled us to shorten the supply cycle, give a better overview of the company's production, increase profitability, and improve the effectiveness of respective vaccines.

    Basically, it improved either processes or decisions for effectively promoting, demoting, or changing products. It presents visualizations enabling easier identification of compounds that lead to greater effectiveness of either trial testing, product delivery, or their supply to the various regions around the world.

    What is most valuable?

    The most valuable features of this solution are:

    • It has intuitive and user-friendly navigation, which facilitates users' adoption of the tool.
    • The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data.
    • The in-memory compression and processing enable quick responses from the server, provided they are properly sized.
    • With Adaptable visualizations (mobile/desktop), there is no need to create multiple versions of the report, one for desktop and one for mobile.
    • The powerful data handling and preparation ability to transform data is very helpful.

    What needs improvement?

    The areas that we feel Qlik Sense can be improved are:

    • The administrator tools such as user sessions, active users, task sessions, and the ability to kill, provide insufficient power over what is happening on the platform.
    • There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or your own development. There is simply no way to automate.
    • This solution needs inbuild versioning, backup, dependency analysis, and regression testing.
    • This is an imparity between Windows and Cloud versions with respect to functionality.
    • Shared development would be a helpful inclusion.
    • Core functionality delivered by extensions (Telemetry, CLI) is in need of improvement.

    For how long have I used the solution?

    We have been using Qlik Sense for more than three years.

    What do I think about the stability of the solution?

    Unless you make users doing development, or exploration of their data in the same environment as is the production, you should be good to go.

    What do I think about the scalability of the solution?

    Scalability is pretty good, although there are limitations, especially for the Windows version, on the number of machines in one environment.

    How are customer service and technical support?

    Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks before a resolution is reached.

    Which solution did I use previously and why did I switch?

    Business usually wants to explore new options on how to analyze data. We felt that new tools might offer new capabilities.

    How was the initial setup?

    Our setup included multiple projects, multiple divisions, multiple environments, cloud setup, security, and load balancing. It was especially extensive.

    What about the implementation team?

    We used both an in-house team and received assistance from a third-party.

    What's my experience with pricing, setup cost, and licensing?

    My advice is to always evaluate the respective use cases to determine whether it is the best tool to go with.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Application Specialist at Queensland Health
    Real User
    A flexible solution with good analytic reporting and support for large log files
    Pros and Cons
    • "The most valuable feature is flexibility."
    • "Performing data transformations required a lot of programming, which is something that should be made easier."

    What is our primary use case?

    Our primary use for this solution is analytic reporting.

    How has it helped my organization?

    Qlik Sense has given us the ability to load large log files and provide analytics.

    What is most valuable?

    The most valuable feature is flexibility.

    What needs improvement?

    Performing data transformations required a lot of programming, which is something that should be made easier.

    For how long have I used the solution?

    We have been using Qlik Sense for three years.

    How are customer service and technical support?

    If we encounter issues then there is a lot of support available in the user forum.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    BI Consultant at dolphin consulting
    Real User
    Easy to use with a modern design, but it would benefit from better customizability
    Pros and Cons
    • "The most valuable feature is the user experience."
    • "I would like to have the ability to better customize the visuals including changing fonts, sizing, colors, axes, and titles."

    What is our primary use case?

    We are working with Qlik Sense Server Edition, installed in an international company with more than 10,000 users.

    How has it helped my organization?

    Lots of end-users are now familiar enough with this solution to create quick dashboards based on their own data sources, like Excel files, CSV, TXT files, and databases. They also have the ability to connect to a data mart.

    What is most valuable?

    The most valuable feature is the user experience. It is easy to use and has a modern design.

    What needs improvement?

    I would like to have the ability to better customize the visuals including changing fonts, sizing, colors, axes, and titles.

    Additional functionality would improve this solution.

    For how long have I used the solution?

    We have been using Qlik sense for two years.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.