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PeerSpot user
Manager Global IT Architecture at a transportation company with 10,001+ employees
Real User
Provides self-Service capabilities for inexperienced users using the free desktop version

What is most valuable?

Provides self-service capabilities for inexperienced users using the free desktop version.

How has it helped my organization?

Gives significant visibility into vendor quality of service.

What needs improvement?

Enables the approval of community sheets in QMC.

For how long have I used the solution?

We have been using this solution for 16 months.

Buyer's Guide
Qlik Sense
June 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

What was my experience with deployment of the solution?

There were no issues with deployment. It was fairly easy and well-documented.

What do I think about the stability of the solution?

The shared synchronization failed between servers.

What do I think about the scalability of the solution?

There were no scalabilty issues. It is easy to add RIM nodes as needed.

How are customer service and support?

Customer Service:

Customer service is decent. There is a lot of passing off to other techs during the escalation process.

Technical Support:

I would give technical support a rating of C+.

Which solution did I use previously and why did I switch?

We did not use other solutions, but we did test several solutions prior to going with Qlik Sense.

How was the initial setup?

The setup was straightforward. We used a Qlik architect for the initial design.

What about the implementation team?

We implemented in-house.

What was our ROI?

We are working on this. A lot of value is coming through warranty data analysis.

What's my experience with pricing, setup cost, and licensing?

You need to determine the break-even point for enterprise licenses early on.

Which other solutions did I evaluate?

We evaluated Alteryx and Lumira.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Procesbeheerder - afdeling ICT at a retailer with 1,001-5,000 employees
Real User
Top 20
The quick reporting is very valuable.
Pros and Cons
  • "Quick reporting."
  • "More options for the layout."

What is most valuable?

Quick reporting.

How has it helped my organization?

Logistics work more efficient in real-time data.

What needs improvement?

More options for the layout.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

Not really.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

Not really. The solution is scalable.

How are customer service and technical support?

Customer Service:

7/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

We did not look at any other solutions.

How was the initial setup?

Not complex, straightforward.

What about the implementation team?

8

What was our ROI?

3 years

What's my experience with pricing, setup cost, and licensing?

The solution is worth it.

Which other solutions did I evaluate?

We did not.

What other advice do I have?

Keep following the chosen direction.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Qlik Sense
June 2025
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
PeerSpot user
IT Manager at a reseller with 51-200 employees
Real User
You can build a very nice dashboard and/or report very quickly, even if your data is scattered between different files or even platforms.
Pros and Cons
  • "You can build a very nice dashboard and/or report very quickly."
  • "Qlik has a fast learning curve due to great online training resources (Qlik continuous classroom), but those are lacking the advance features like building extensions and using the API."

What is most valuable?

Rapid Development is the most valuable feature to my humble opinion. You can build a very nice dashboard and/or report very quickly (simple reports can be ready in a matter of minutes!) even if your data is scattered between different files or even platform (excels, DB, etc.)

How has it helped my organization?

1. Managed to aggregate data from several separate legacy and cloud systems into one dashboard to validate expected correlation and insights.

2. Managed to save valuable time to managers by building automated quarterly report, which serve them in the business plan meetings with their reps.

What needs improvement?

1. Qlik Sense (as for ver 3.1) is still missing some key functionality that Qlikview has.

2. Qlik has a fast learning curve due to great online training resources (Qlik continuous classroom), but those are lacking the advance features like building extensions and using the API.

For how long have I used the solution?

QlikView - 2 years

QlikSense - 1 year

What was my experience with deployment of the solution?

Was not involved in the deployment of the tools.

What do I think about the stability of the solution?

Not with the Qlik server.

I did found out that our daily backup process fail to backup QVW files from the desktop.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Cannot rate since I hadn't used it yet.

Technical Support:

Technical support is very good due to the large active community.

Most of the technical advise which I implemented came from posts of members in the community.

Which solution did I use previously and why did I switch?

No, I didn't use any other solution previously.

How was the initial setup?

I was only involved in the setup of the desktop edition tools, and they are straightforward.

What about the implementation team?

Used mixed teams. The vendor employees are very experienced and professionals.

What's my experience with pricing, setup cost, and licensing?

If you have users that don't need/want to do self-service analytics (which is the main advantage of Qlik Sense), consider buying less licenses for Qlik Sense and instead by a license for Nprinting tool (also a product of Qlik) which can be used to build and automatically send periodical reports extracted directly from the solution you already developed in QlikView.

Which other solutions did I evaluate?

No, I wasn't on the team who did the evaluation.

What other advice do I have?

Qlik is using what they call "Associative Model". While this is what give Qlik one of its benefits and for you (the developer/user) the ease of building rapid dashboard and reports, Make sure you truly understand this "Associative Model" before you are stepping into the role of building the data model for the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Financial Analyst at Rockford Orthopedic Associates, LTD.
Real User
Makes it simple to design graphs on the fly.

What is most valuable?

Qlik Sense makes it simple to design graphs on the fly in very little time.

How has it helped my organization?

It has cut the production time of creating reports from hours to minutes.

What needs improvement?

Visually, Qlik Sense has some bugs that prevents the user from being able to customize fonts and certain layouts. When a total column is added it bolds the second column instead of the total column. It looks poor from a presentation standpoint. Additionally, you cannot customize the font type, color, or size.

For how long have I used the solution?

We have been using Qlik Sense for five months.

What was my experience with deployment of the solution?

There were some deployment issues but nothing that was not correctable.

What do I think about the stability of the solution?

Initially, we had issues with reloads failing but have not experienced any stability issues for multiple months since then.

What do I think about the scalability of the solution?

We are not encountering any scalability issues at this time.

How are customer service and technical support?

Customer Service:

The customer service is excellent and definitely care about the client.

Technical Support:

I have not had to use the technical support.

Which solution did I use previously and why did I switch?

We did not use a comparable product prior to using Qlik Sense.

How was the initial setup?

The initial setup was somewhat challenging but we worked with a consultant to ease the burden.

What about the implementation team?

The vendor was very good with implementing but we have not had great success with them through the build process.

What was our ROI?

We have not determined our ROI at this point.

What's my experience with pricing, setup cost, and licensing?

Find out how many users will actually be in Qlik Sense on a daily basis as opposed to users that only want to see a set display at scheduled frequency. If they want to see a set display, I would suggest using NPrinting and not buying the individual a license.

Which other solutions did I evaluate?

Some other options were evaluated but I do not recall the names of the other BI tools.

What other advice do I have?

It is a significant time commitment on the front end, so plan accordingly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user434868 - PeerSpot reviewer
it_user434868Senior Director of Delivery at a tech services company with 51-200 employees
Real User

Thanks for your review Brandon. I was wondering if you could elaborate on the valuable features of Qlik Sense as oppose to other options in the BI category? I'd love to hear more about that. Thanks, Julia

it_user665919 - PeerSpot reviewer
Senior Business Intelligence Manager at a pharma/biotech company
Vendor
In general, they have the advantage of an associative data model.

What is most valuable?

Qlik in general have the advantage of an associative data model.

In addition, Qlik Sense offers (if set up in the right way) an easy-to-use, end-user, self-service solution.

How has it helped my organization?

We integrate Qlik as an EU-wide BI tool. Acceptance was never an issue due to the ease of use and user interface.

What needs improvement?

The "vanilla" Qlik Sense tool is limited in some areas. There are extensions for nearly everything; however, it comes at a cost if you still want to be sure these extensions still work after a Qlik update.

For how long have I used the solution?

I have used Qlik Sense now for ~2 years.

What do I think about the stability of the solution?

The only issue we encountered were made internally (server, performance...).

How are customer service and technical support?

Customer Service:

I give the customer service a 9/10.

Technical Support:

Technical support is the same, 9/10 (very satisfied).

Which solution did I use previously and why did I switch?

We used MicroStrategy but in comparison to Qlik, it was way too complicated and slow.

What about the implementation team?

We implemented it with the help of a vendor team. Based on the experiences and the final result, it was straightforward and (still) great support.

What's my experience with pricing, setup cost, and licensing?

Depending of the company size, of course, an enterprise license model makes sense.

Prices from Qlik are in general high; however, there are more and more other vendors who offers the same support. Nonetheless, I recommend to check experience level beforehand, as not all Qlik-certified partners have the same level of quality, in my opinion.

What other advice do I have?

I'm very satisfied with Sense; however, I prefer Qlik View even more at the moment due to some limitations with Sense (please see the area for improvements section).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user668328 - PeerSpot reviewer
P&C Underwriting Analyst at a insurance company with 10,001+ employees
Real User
The mapping capabilities within the GeoAnalytics extension are valuable.

What is most valuable?

  • GeoAnalytics

How has it helped my organization?

The mapping capabilities within the GeoAnalytics extension have been a game changer. I no longer have to do that analysis in different tools and then bring it into our BI solution.

What needs improvement?

This tool is difficult for novices. You really have to have a good understanding of set analysis to put together a polished product.

For how long have I used the solution?

I have used it for 18 months.

What was my experience with deployment of the solution?

We encountered deployment issues with server performance.

What do I think about the stability of the solution?

We encountered stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service has been good and everything has been hands-on.

Technical Support:

This type of interaction with Qlik is done in another area of my organization.

Which solution did I use previously and why did I switch?

I previously used Tableau. However, Qlik got things right by designing a platform first.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

It's really difficult for me to quantify ROI because this is an enterprise solution for my company and I don't even know every area that implemented it.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated Tableau .

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director, Supply Chain Services Operations at a healthcare company with 1,001-5,000 employees
Vendor
The QIX engine performance speed is a valuable feature.

What is most valuable?

QlikSense has drastically and dramatically made our analytical function more efficient. The QIX engine delivers performance speeds that are simply unmatched by any other BI tool.

How has it helped my organization?

Qlik has, simply but strongly put, removed a significant amount of our time spent engineering data and given that time back to our team to analyze and draw insights that drive decisions and outcomes for our company and for the healthcare industry.

What needs improvement?

If Qlik can further unify its products into a single platform, there would be no stopping them!

For how long have I used the solution?

We started using QlikView in 2013 and have begun work with Qlik Sense in the past year.

What was my experience with deployment of the solution?

We did not encounter any deployment issues.

What do I think about the stability of the solution?

Only when our usage outgrew our physical environment (server size) did we have stability issues.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

From the support group to the extensive user community network, we have received excellent support and customer service when faced with environmental or development issues or questions.

Technical Support:

The support is thorough.

Which solution did I use previously and why did I switch?

Prior to Qlik, our data modelling and reporting process consisted of SQL -> MS Access -> MS Excel -> MS PowerPoint; when requests or report criteria would change, that vicious cycle would be repeated and sometimes it was painfully labor-intensive. Qlik optimized the data engineering aspect and packaged that entire process into one place.

How was the initial setup?

Our initial setup was straightforward in the sense that our team leveraged Qlik for internal efficiency only. After time, we built our confidence in our external work and usage spread like wildfire.

What about the implementation team?

We implemented through a vendor, who was very knowledgeable with BI and Qlik.

What was our ROI?

Qlik output operates at the capacity of multiple FTEs. The "faster" time to analyses and insights, and the single source of truth nature of that output has led to better business decisions and faster revenue recognition.

What's my experience with pricing, setup cost, and licensing?

Build some expansion and user growth into your initial purchase.

Which other solutions did I evaluate?

We had other tools in use so were asked to try those first. MicroStrategy and Domo just didn't meet our expectations. Tableau was close on the front-end, visualization aspect but lacked the speed and power on the back end.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user377328 - PeerSpot reviewer
it_user377328Management Consultant at a consultancy with 10,001+ employees
Real User

Really Very helpful review. I would like to know Real Time data capabilities how Qlik Sense helping to business users and Technical Person. I have been using Qlikview around 6 years but whenever we compared with Qlik to Other BI like Power BI and Tableau they are having good real time data capabilities

PeerSpot user
Director Business Intelligence at Bridgehampton National Bank (BNB)
Real User
The storytelling features are valuable.

What is most valuable?

  • Ease of use
  • Storytelling

How has it helped my organization?

It provides insight into data never achieved with the use of traditional tools such as Excel.

What needs improvement?

  • Font management

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

We have not encountered any deployment issues so far.

What do I think about the stability of the solution?

To date, we have not encountered any stability issues.

What do I think about the scalability of the solution?

To date, we have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

  • Excel-based reporting to more engaging tools such as Qlik

How was the initial setup?

Initial setup was pretty straightforward.

What about the implementation team?

A third-party consultant helped with the installation.

What was our ROI?

We are still in the process of measuring ROI.

What's my experience with pricing, setup cost, and licensing?

I don't have enough experience to address pricing and licensing at this time.

Which other solutions did I evaluate?

Before choosing, we only experimented with Qlik.

What other advice do I have?

It's an easy-to-use solution that gives business users incredible insight into your business.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Qlik Sense Report and get advice and tips from experienced pros sharing their opinions.