Palo Alto Networks WildFire Reviews

We use it for remote access and security.

Remote access is excellent.

Management and web filtering can be improved. There should also be better reporting, particularly around web filtering.

We've had it for years.

It is very stable.

We were using another solution. We switched for more features.

Its initial setup is complex. It is specialized. It is not off-the-shelf stuff. 

We used a reseller. It took six months. You need two to three people for its deployment and maintenance.

It depends on the features. Additional features cost additional money as well.

I would rate this solution an eight out of 10.

We are using the solution for our zero-day advanced persistent threats(APT). Additionally, we are using it as our only sole network distribution.

I have found that there are many good features found with this solution. There is the option of cloud and an on-premises version. 

The service-level agreement(SLA) provides the ability to converts the unknown to the known in less than five minutes. 

The environment analysis runs in multiple areas and does not just execute in one area, such as the virtual hypervisor.

The solution is completely integrated with all the other Palo Alto products. I think that it is the best part for endpoint protection. The firewall features include URL and DNS filtering, threat protection, and antivirus. 

The threat intelligence that we receiving in the reporting was not as expected. We were expecting more. Additionally, we should be able to whitelist a specific file based on a variety of attributes.

In a future release, they could make the solution be a stand-alone deployment, one that does not need another Palo Alto solution and can integrate with any other solution from another company. For example, we could use this solution together with other solutions, such as Fortinet firewalls or endpoint solutions. 

The solution is stable and reliable. Since it is on the cloud we do not have to worry about this much.

The solution is scalable. We have approximately 400 users using the solution. We currently do not plan to increase the capacity because our maximum amount of users would be 500 users and we only have approximately 300 on-premise users at this time while the rest of them are working remotely.

I have found the technical support responsive.

Since it is a cloud-based version the setup was straightforward and easy, we just have to activate the license to use it.

We are on an annual subscription. When we purchased the firewall, we had activated this solutions license for a minimum of one year. The price of the solution is fair.

I would recommend this solution to others.

I rate Palo Alto Networks WildFire a ten out of ten.

I use this solution for protecting endpoint devices from malware.

The most valuable feature of this solution is how it keeps up-to-date with viruses.

It has the ability to block bots that are trying to come into the network, and the Dynamic updates, pushing to the Palo Alto firewall. For example, if information comes into the enterprise and there are some new viruses, it automatically sends it to WildFire to validate. 

If it's new, they flag it, change it, and update all of the different firewalls across the globe, to inform everyone of what is going on.

The support is good but they could be faster.

I have been using Palo Alto Networks WildFire for approximately six years.

It's a very stable cloud-based solution.

It's the cloud, it scales quickly.

Technical support is alright but we have to wait for a while.

I am also acquainted with Fortinet.

Pricing could be improved.

I would rate Palo Alto Networks WildFire a nine out of ten.

We are a security company working in the security system for the banking sectors, and we're trying to penetrate through the identity and access management products for our clients.

We work with all of the Palo Alto technologies.

The most valuable features of this solution are sandbox capabilities. 

It removes all of the potential risks that come with attached documents or any macros from the vulnerability to be extended to Wildfire and to ensure that these kinds of attachments do not contain ransomware.

Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription.

In the next release, I would like to see some integration with other products, with endpoints and management. 

Also, there are too many features for the client to research.

We are starting to implement it into the Egyptian market. We closed one of the deals only last month. But, we have been working with the Next Generation and WildFire since 2015.

Technical support is working fine. They have helped us a lot.

We are using Forcepoint, Palo Alto the Next Generation, Cortex, and Panorama.

They are currently working on sandboxing for an on-premises version rather than a subscription for WildFire through the firewall.

The price is a bit higher than the other products such as TrendMicro, or FireEye.

We lost an opportunity where the client chose FireEye for the price.

It's a very good product.

I would rate Palo Alto Networks WildFire and eight out of ten.

We are a solution provider and WildFire is one of the security products that we implement for our customers. We are also using it for testing purposes.

It is primarily used to check for cloud-based malware.

Nowadays, this product is very important for customers because there are a large number of zero-day attacks. It gives them a sense of security and confidence because you never know what type of malware will be invented tomorrow.

The most valuable feature is the cloud-based protection against zero-day malware attacks.

The only complaint that we receive from our customers is in regards to the price. Our clients are happy with the technical aspects, but the cost is expensive.

Some customers complain that it takes a long time to make changes to the configuration, but this depends on the customer and the environment. It may not be a problem that is directly related to the product. There are a lot of changes that need to be made for the security of a big company.

The technical support team in Poland should be larger.

Palo Alto needs to invest more in marketing because there is not enough awareness for the brand in Poland. 

We have been using WildFire for one year.

We have not experienced any problems related to stability in our environment, and have not had any such complaints from our clients. 

We have not had any issues that required going outside of our own technical team.

The Palo Alto team in Poland is very small, so getting an engineer's time can be a challenge.  If you have a small team then it's hard to support everybody. The local distributor has taken over some of the responsibilities for solving technical issues that customers have.

My thinking is that we don't have to contact technical support with serious issues because we don't have big problems with the product. I'm sure that there are bigger customers in need of support, and it may be lacking in Poland, but of course, there is an international team that can handle issues as well.

We deal with other vendors including Cisco and Fortinet, and we see a trend where more and more companies are implementing a WildFire-type solution into their products.

Fortinet is the market leader in Poland, in part because of their pricing. Another important thing is that if you want to implement a PoC and need a device of any kind, it is readily available from Fortinet. However, with Palo Alto, it cannot be done so quickly.

We have been in contact with Cisco technical support, and it is much easier to contact an engineer than it is with Palo Alto. The Cisco support is really good in Poland.

When it comes to installation and configuration, it is very good. The length of time required for deployment depend on the number of features and how much configuration has to be done. Typically, it takes between one and three weeks.

We also deploy WildFire using VM models so that we can test various solutions for our clients.

Our in-house team is responsible for the deployment, maintenance, and support.

This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet. We have lost a lot of deals to Fortinet over the price issue.

As an example, if somebody is satisfied with Fortinet and they only need to renew their subscription then it is difficult to convince them to try a completely new device at a higher price.

WildFire is always a product that we recommend for our Palo Alto clients because it tracks potential malware in the cloud and it is very important to prevent these types of attacks.

In today's climate with the pandemic, a lot of staff are working offsite and remotely, leading to a surge in internet usage. This makes the work environments prone to various threats, which is one of the reasons that products like WildFire are so important.

Overall, from our point of view, it is a good product that works well.

I would rate this solution a nine out of ten.

I work on the network equipment in our company including switches, routers, firewalls, VPN, and all of the perimeter devices. Palo Alto WildFire is one of the products that we use to secure our network.

Generally, it detects threats to our network and blocks them. This includes checking applications for malware.

What I like about Palo Alto is that it is a complete product, with everything in it.

In the future, I would like to see more automation in the reporting.

We have been using WildFire for between four and five years.

This product is pretty stable.

Our network and security group are the ones who use it. We haven't had to scale beyond that.

We don't have a lot of contact with technical support but when we do, they are pretty quick.

I haven't used another solution that is better than this one.

The initial setup is straightforward. It was not complex for me at all.

The pricing is highly expensive.

From my perspective, Palo Alto is the best solution in the market. This is the reason that we implemented it.

I would rate this solution an eight out of ten.

We are a solution provider and Palo Alto WildFire is one of the products that we implement for our customers. One of the things that we do is design firewalls for companies that need to enhance their security.

The most valuable feature is the improved security that it offers.

The price of WildFire should be reduced in order to make it more affordable for our customers.

Deployment to mobile devices should be easier.

I have not been in contact with technical support, although my colleagues tell me that the experience with them is very good.

Being the solution designer, I do not have experience with the installation and setup process.

Our in-house team is responsible for deployment and maintenance. We have a couple of engineers who are familiar with it.

There is no one product that can give you 100% protection, but Palo Alto WildFire has some good features. Overall, WildFire is a good product and I recommend it.

I would rate this solution a nine out of ten.

I think they should lower the price of this solution. They are losing customers because the price is too high. 

The deployment model could be better.

WildFire is quite unknown in my country. They should develop a better system for teaching their customers how to use this solution and its features.

The technical support is good; they provide good service.

On a scale from one to ten, I would give this solution a rating of nine. I would like to give it a ten, but nobody's perfect.