Palo Alto Networks WildFire Reviews

I primarily use the solution for my client's companies. 

I did not find anything that makes it more unique than other equivalent products.

The initial setup is very simple.

The solution is stable.

The scalability is acceptable. 

Technical support is great.

The solution needs more third-party integration. 

The automation and responsiveness need improvement.

They need to be able to escalate technical support issues in a more effective way.

The solution is a bit too expensive. 

I've used the solution for many years. IT's been a while. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The solution does have the capability to scale. It can scale to a certain extent. 

Technical support was perfect. That said, it's hard to escalate. We're mostly happy with technical support. It's just that the escalation process takes too much time.

We are working with a similar product to WildFire at the moment. The features are the same, however, the stability and reliability are better.

The initial setup is very straightforward. It's not overly complex or difficult. A company shouldn't have any issue with the process.

The pricing could be a bit better. 

I'm a freelancing security consultant.

I'd advise new users to just double-check the admin guide, the organization guide, before beginning.

I'd rate the solution at an eight out of ten. 

We are using Palo Alto Networks WildFire as a firewall to block malicious traffic. We use the IOCs, such as hash signatures matches, and IP addresses to block potential threats. Additionally, we use Palo Alto for VPN connectivity, but this is another product.

The solution has plenty of features.

I have been using Palo Alto Networks WildFire for approximately three years.

The solution is stable.

Palo Alto Networks WildFire is scalable.

We have 12 offices that are using Palo Alto Network solutions.

I have previously used Juniper solutions, such as the vSRX model.

The solution is easy to install.

We had one person from the vendor's support team help us do the implementation of the solution. They were very helpful.

The price of the Palo Alto Networks WildFire license is expensive. When it came time to renew the solution the price doubled.

We are evaluating other solutions, such as FortiGate because the price of Palo Alto Networks WildFire is high.

If your organization can afford this solution then I would recommend it. However, there are other solutions on the market that have similar features at a lower cost, such as FortiGate and Juniper.

I rate Palo Alto Networks WildFire a nine out of ten.

We use it for remote access and security.

Remote access is excellent.

Management and web filtering can be improved. There should also be better reporting, particularly around web filtering.

We've had it for years.

It is very stable.

We were using another solution. We switched for more features.

Its initial setup is complex. It is specialized. It is not off-the-shelf stuff. 

We used a reseller. It took six months. You need two to three people for its deployment and maintenance.

It depends on the features. Additional features cost additional money as well.

I would rate this solution an eight out of 10.

I use this solution for protecting endpoint devices from malware.

The most valuable feature of this solution is how it keeps up-to-date with viruses.

It has the ability to block bots that are trying to come into the network, and the Dynamic updates, pushing to the Palo Alto firewall. For example, if information comes into the enterprise and there are some new viruses, it automatically sends it to WildFire to validate. 

If it's new, they flag it, change it, and update all of the different firewalls across the globe, to inform everyone of what is going on.

The support is good but they could be faster.

I have been using Palo Alto Networks WildFire for approximately six years.

It's a very stable cloud-based solution.

It's the cloud, it scales quickly.

Technical support is alright but we have to wait for a while.

I am also acquainted with Fortinet.

Pricing could be improved.

I would rate Palo Alto Networks WildFire a nine out of ten.

We are a security company working in the security system for the banking sectors, and we're trying to penetrate through the identity and access management products for our clients.

We work with all of the Palo Alto technologies.

The most valuable features of this solution are sandbox capabilities. 

It removes all of the potential risks that come with attached documents or any macros from the vulnerability to be extended to Wildfire and to ensure that these kinds of attachments do not contain ransomware.

Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription.

In the next release, I would like to see some integration with other products, with endpoints and management. 

Also, there are too many features for the client to research.

We are starting to implement it into the Egyptian market. We closed one of the deals only last month. But, we have been working with the Next Generation and WildFire since 2015.

Technical support is working fine. They have helped us a lot.

We are using Forcepoint, Palo Alto the Next Generation, Cortex, and Panorama.

They are currently working on sandboxing for an on-premises version rather than a subscription for WildFire through the firewall.

The price is a bit higher than the other products such as TrendMicro, or FireEye.

We lost an opportunity where the client chose FireEye for the price.

It's a very good product.

I would rate Palo Alto Networks WildFire and eight out of ten.

We are a solution provider and WildFire is one of the security products that we implement for our customers. We are also using it for testing purposes.

It is primarily used to check for cloud-based malware.

Nowadays, this product is very important for customers because there are a large number of zero-day attacks. It gives them a sense of security and confidence because you never know what type of malware will be invented tomorrow.

The most valuable feature is the cloud-based protection against zero-day malware attacks.

The only complaint that we receive from our customers is in regards to the price. Our clients are happy with the technical aspects, but the cost is expensive.

Some customers complain that it takes a long time to make changes to the configuration, but this depends on the customer and the environment. It may not be a problem that is directly related to the product. There are a lot of changes that need to be made for the security of a big company.

The technical support team in Poland should be larger.

Palo Alto needs to invest more in marketing because there is not enough awareness for the brand in Poland. 

We have been using WildFire for one year.

We have not experienced any problems related to stability in our environment, and have not had any such complaints from our clients. 

We have not had any issues that required going outside of our own technical team.

The Palo Alto team in Poland is very small, so getting an engineer's time can be a challenge.  If you have a small team then it's hard to support everybody. The local distributor has taken over some of the responsibilities for solving technical issues that customers have.

My thinking is that we don't have to contact technical support with serious issues because we don't have big problems with the product. I'm sure that there are bigger customers in need of support, and it may be lacking in Poland, but of course, there is an international team that can handle issues as well.

We deal with other vendors including Cisco and Fortinet, and we see a trend where more and more companies are implementing a WildFire-type solution into their products.

Fortinet is the market leader in Poland, in part because of their pricing. Another important thing is that if you want to implement a PoC and need a device of any kind, it is readily available from Fortinet. However, with Palo Alto, it cannot be done so quickly.

We have been in contact with Cisco technical support, and it is much easier to contact an engineer than it is with Palo Alto. The Cisco support is really good in Poland.

When it comes to installation and configuration, it is very good. The length of time required for deployment depend on the number of features and how much configuration has to be done. Typically, it takes between one and three weeks.

We also deploy WildFire using VM models so that we can test various solutions for our clients.

Our in-house team is responsible for the deployment, maintenance, and support.

This is an expensive product and the market for Palo Alto in Poland could be much bigger if the pricing was comparable to Fortinet. We have lost a lot of deals to Fortinet over the price issue.

As an example, if somebody is satisfied with Fortinet and they only need to renew their subscription then it is difficult to convince them to try a completely new device at a higher price.

WildFire is always a product that we recommend for our Palo Alto clients because it tracks potential malware in the cloud and it is very important to prevent these types of attacks.

In today's climate with the pandemic, a lot of staff are working offsite and remotely, leading to a surge in internet usage. This makes the work environments prone to various threats, which is one of the reasons that products like WildFire are so important.

Overall, from our point of view, it is a good product that works well.

I would rate this solution a nine out of ten.

I work on the network equipment in our company including switches, routers, firewalls, VPN, and all of the perimeter devices. Palo Alto WildFire is one of the products that we use to secure our network.

Generally, it detects threats to our network and blocks them. This includes checking applications for malware.

What I like about Palo Alto is that it is a complete product, with everything in it.

In the future, I would like to see more automation in the reporting.

We have been using WildFire for between four and five years.

This product is pretty stable.

Our network and security group are the ones who use it. We haven't had to scale beyond that.

We don't have a lot of contact with technical support but when we do, they are pretty quick.

I haven't used another solution that is better than this one.

The initial setup is straightforward. It was not complex for me at all.

The pricing is highly expensive.

From my perspective, Palo Alto is the best solution in the market. This is the reason that we implemented it.

I would rate this solution an eight out of ten.

We are a solution provider and Palo Alto WildFire is one of the products that we implement for our customers. One of the things that we do is design firewalls for companies that need to enhance their security.

The most valuable feature is the improved security that it offers.

The price of WildFire should be reduced in order to make it more affordable for our customers.

Deployment to mobile devices should be easier.

I have not been in contact with technical support, although my colleagues tell me that the experience with them is very good.

Being the solution designer, I do not have experience with the installation and setup process.

Our in-house team is responsible for deployment and maintenance. We have a couple of engineers who are familiar with it.

There is no one product that can give you 100% protection, but Palo Alto WildFire has some good features. Overall, WildFire is a good product and I recommend it.

I would rate this solution a nine out of ten.