Palo Alto Networks WildFire Reviews

Most competitors call themselves a layer seven inspection device yet are not in the true sense able to do this task as well as Palo Alto. Some require additional subscriptions to enable their version of a layer seven inspection service.

Details as to how that accomplishes the tasks of layer seven inspections, how often their updates are published and available to the public, their method of publishing these updates to protect the internal production traffic, and the cost of the subscription, if required to fulfill the layer seven protection, should be asked of all vendors being considered.

I have worked as a VAR and an MSSP and know that the labor cost of Palo Alto is much lower than its competition in every way.

I can say with confidence, that when compared, the firewall that stands above the rest is the Palo Alto. My 20 years of experience working with firewalls and 20 years of network experience provide me with a well-rounded view of firewalls and the networks they are protecting.

I highly recommend the Palo Alto Networks WildFire as it is the best device in
comparison to other network products in the marketplace.

I have had only one matter of concern. Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services.

Wildfire is subscription-based in order to submit and get responses, however, a SOC costs money and all the input keeps the protection fresh.

Palo Alto Networks WildFire has played a crucial role in enhancing our organization's capability to detect and prevent zero-day attacks, particularly when integrated into our comprehensive cybersecurity solution alongside XDR.

The product's false positive logs could be more user-friendly to understand. They could provide examples of precious cases to learn.

We have been using Palo Alto Networks WildFire for three years.

It is a stable platform. It gets improvement every week. I rate the stability a nine out of ten.

We have 500 Palo Alto Networks WildFire users in our organization. It is a scalable platform. I rate the scalability a ten out of ten.

The technical support services are good.

Positive

We have used Cisco and Fortinet. Palo Alto Networks WildFire has better integration capabilities with third-party systems.

The product is easy to deploy if you have specific knowledge. It takes two days to complete. It requires some time to learn and collect the data. I rate the process a six out of ten.

The product generates in terms of preventing network attacks.

The price is expensive but is reasonable considering overall functionality.

Palo Alto Networks WildFire in our environment is its integration with the XDR solution. WildFire effectively identifies and stops threats by subjecting procedures and software to thorough testing before deployment. The product improves threat response by integrating logs and components of different vendors. It has a user-friendly interface. The implementation has helped reduce the false positives. I advise others to understand their business requirements before opting for the solution. I rate it a ten out of ten.

I use the tool in my company for advanced threat protection and for configuring the firewall policy. I also use GlobalProtect VPN, along with IPsec.

The product fails to offer protection when dealing with high-severity vulnerabilities, making it an area of concern where improvements are required.

I have experience with Palo Alto Networks WildFire, but I don't use it much. My company has been a customer of the product since 2016 or 2017.

It is a stable solution.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 1,000 people in my company use the product.

The solution's technical support is good, but my company prefers to use vendor support, which is not that much useful. My company plans to receive direct support from Palo Alto Networks.

The product's initial setup phase was easy.

The solution can be deployed in a day.

Palo Alto Networks WildFire is a product with a high price. My company pays separately to use Palo Alto Networks WildFire. The cost of the product is very high, but my company is okay with it.

My company had evaluated other products in the market before choosing Palo Alto Networks WildFire. My company chose Palo Alto Networks WildFire since it is very compatible with the firewall we use from Palo Alto Networks, making it an easy solution for us to implement in our environment.

Though the product has improved the ability to detect and respond to genuine threats, it is not very useful in our company's environment.

The tool's capability to deal with malicious files and block URLs has benefited our organization. The tool also helps my company deal with scripts that are not required.

Palo Alto Networks WildFire is only for the users who use hardware or products from Palo Alto Networks. I am not sure whether Palo Alto Networks WildFire can be integrated with other products. If you use a firewall from Palo Alto Networks, then Palo Alto Networks WildFire is useful since it allows you to stay protected from malware.

Only the reporting part is proper in the product, but the action setting is an area that needs to be taken care of by Palo Alto Networks. If the product is capable of blocking threats, then it will be very useful for our company.

I rate the overall tool an eight out of ten.

Most of my customers use Palo Alto Networks WildFire for zero-day and ransomware attack prevention. If an unfamiliar attack occurs and the security measures in place are not equipped to handle it, a common approach is to utilize sandboxing in the Palo Alto Networks WildFire. These tools simulate the attack in a separate environment, allowing for the analysis of the attack's behavior to determine if it is malicious or benign and whether it is an acceptable behavior or not.

The most valuable feature of Palo Alto Networks WildFire is its ability to adapt to environments and its robustness.

The cyber security visibility and forensics features to receive more information about incidents could improve in Palo Alto Networks WildFire.

I have been using Palo Alto Networks WildFire for approximately six years.

Palo Alto Networks WildFire is stable.

Palo Alto Networks WildFire is more scalable than other solutions, such as Check Point.

We have many customers using this solution.

The solution is scalable.

The support from Palo Alto Networks WildFire could be better.

The setup of Palo Alto Networks WildFire is simple.

A network engineer is needed for the implementation.

The price of Palo Alto Networks WildFire could improve. It is expensive. There is an annual subscription to use the solution.

I would recommend this solution to others.

I rate Palo Alto Networks WildFire an eight out of ten.

My company uses Palo Alto Networks WildFire to protect itself from unknown or zero-day attacks. We use machine learning to send the file or the URL we've never seen before to the cloud and WildFire. WildFire uses machine learning and an appliance update before providing a signature in less than five minutes. All the customers globally receive the signature from WildFire. WildFire is a good feature in Palo Alto besides IPS allowing us to prepare for unknown attacks.

The most valuable features of the solution are its static and dynamic analysis that analyzes many of your files, allowing you to know if it is a good or the best file.

Palo Alto Networks WildFire should be more real-time in nature. The signature updates should happen in a minute or less than a minute to be a very good feature for the customer.

When an unknown attack occurs, Palo Alto Networks WildFire takes less than five minutes to confirm users about the attack, so it should be possible in a minute or less than that.

In the future, it should support uploading files to WildFire Cloud. The solution already supports many other file formats. We should be able to analyze any file before we send it to the cloud.

I have been using Palo Alto Networks WildFire for over four years. I am a reseller of Palo Alto solutions.

Stability-wise, I rate the solution a ten out of ten since we never faced any issues.

Scalability-wise, I rate the solution a nine out of ten.

Mostly we have enterprise-sized businesses with over 1,000 employees in such businesses.

I rate the technical support a nine out of ten.

Positive

I rate the initial setup a ten out of ten.

The solution is deployed on-premises.

The solution can be deployed in less than five minutes.

Regarding the steps for deployment, we need to go to the security profile of WildFire, which is something you can do before, or create a new custom WildFire profile. After the creation of the profile on WildFire, we use it after we can create a policy to check the unknown file and send it to the cloud. We use the policy to start with the deployment process.

I rate the pricing an eight out of ten since it can be pretty expensive.

The pricing of the solution depends on the hardware model. Some can be cheap, while others can be more based on the hardware model. Our company only buys licenses for Palo Alto Networks WildFire, so we don't need any additional licenses.

I think the customer implementing a one-tier or two-tier firewall should have Palo Alto Networks WildFire's subscription. When the unknown types of attacks are coming in, we need to have WildFire for protection.

I rate the overall product a nine out of ten.

Mainly file scanning and email threat detection, especially when it comes to attachments and communications.

We have encountered implementation issues and identified gaps within Palo Alto Networks WildFire. In general, we need to address certain issues for the benefit of our end users. To overcome these challenges, we have been searching for alternative approaches, such as a defender flow sheet or an advanced application with improved filtering features.

Some hardware and resource utilization issues exist.

In additional features, I would like to see playbooks or actions that are possible or available in my system, but what we really need is a way to contain or disconnect servers when malicious communication is initiated. Specifically, we require blocking playbooks or some mechanism to contain the IP or initiator. 

There will be many improvements to come ahead, especially in AI-based machine learning and actions on it. For example, having the ability to delete threats with a visibility of our global threats for up to seven days, etcetera. We need improvement in this area.

We have been working with this solution for five years. We are using version 9.8.

I would rate the stability a seven out of ten. It's done a good job. We have noticed that. We have multiple file scanning, and we filter devices in between. But at the perimeter level, it serves as a good filtering tool.

It's scalable and provides good visibility. We have a license for around 200 users. It can handle a significant number of devices and provides good visibility. However, we have limited usage. We have less than seven administrators for the solution. The expansion depends on the cost or licensing aspects and also considering other third-party options.

The support is actually a gift. We have a great relationship with them since it's great software and the support team is really good.

Positive

When it comes to Palo Alto Networks WildFire, The detection level is huge because we chain multiple devices in between. We have noticed a considerable number of detections in WildFire that were not detected by other devices.

The initial setup was a little bit complex, mainly due to the GUI console and management challenges. We faced some difficulties in those areas.

The deployment was handled by the vendor, and it took less time compared to other solutions. It was done by a single individual from our team, and now our new operations team manages it on a daily basis.

The solution is a bit expensive. 

We had multiple products like Juniper SRX and McAfee. However, we found more value in WildFire, so we removed all the other products and now solely focus on it.

Overall, I would rate the solution a seven out of ten.

The most valuable features of Palo Alto Networks WildFire are the good URL and file analysis that uses artificial intelligence. It has different interfaces, such as rest, SMTP protocol, and HTTPS. The Security incidents and event management are very good. Additionally, there are many file types that are supported and there is no limit to the number of files it can handle simultaneously. It integrates well with SIEM solutions. 

Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files.

I have been using Palo Alto Networks WildFire for approximately two years.

Palo Alto Networks WildFire is a stable solution.

I rate the stability of Palo Alto Networks WildFire a four out of five.

The scalability of Palo Alto Networks WildFire is good.

We have approximately 3,000 people using the solution. We have all the staff members in the company using the solution.

I rate the scalability of Palo Alto Networks WildFire a four out of five.

The support from Palo Alto Networks WildFire is good.

I rate the support of Palo Alto Networks WildFire a four out of five.

Positive

The initial setup of Palo Alto Networks WildFire is easy.

The length of time it takes for the deployment depends if do integration with different third-party applications. The solution itself does not take a lot of time, but to integrate another solution, takes extra time.

We use two engineers to do the deployment of Palo Alto Networks WildFire.

There are different types of licenses.

I rate the price of Palo Alto Networks WildFire a three out of five.

The solution uses artificial intelligence and it doesn't delay the normal process of auto-detecting the analysis of files. The response time is very fast for robotic files.

I rate Palo Alto Networks WildFire a nine out of ten.

We use it for DNS security, URL filtering, and threat prevention.

The global product feature, the VPN, needs improvement, and we need some enhanced features.

I have been working with Palo Alto Networks WildFire for three years now.

Palo Alto Networks WildFire is definitely stable.

We have found that Palo Alto Networks WildFire is scalable.  We currently have six thousand users for the product.

Technical support is responsive when we have used their services.

Positive

We were using Cisco for the last ten years and we wanted to change the product.

We migrated from a Cisco firewall to Palo Alto, so it took some time to migrate all the services.

Our migration process was completed by a third-party consultant.

When purchasing the product there are subscription fees involved.

We made the conversion between Cisco and Palo Alto Networks WildFire without any other options being considered.

I would rate Palo Alto Networks WildFire an eight out of ten.