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PeerSpot user
Director, Research & Advisory, Applications Development at a tech services company with 501-1,000 employees
Real User
Easy to set up with good drag an drop functionality but needs better documentation
Pros and Cons
  • "The product is mostly stable."
  • "The documentation needs to be more robust."

What is our primary use case?

My engagement with the solution was primarily as a private contractor for our banks. We were doing several RPA developments for banks. So they had some processes whereby they wanted to use a low-code approach. They wanted to create workflows out of that. That's what I was focusing on.

What is most valuable?

Their drag-and-drop functionality is amazing. Their visual layout designers tend to be way better than the ones that I've seen - even compared to something as simple to use as Power Apps.

It's easy to set up the solution.

The product is mostly stable. 

What needs improvement?

One of the things that they could do a little better is the performance speed of the UI refresh. It sometimes seems a little choppy, depending on what sort of machine power we have. I have a moderately powered machine, and I still found that the reload of the UI was not the most accurate, and I would have to reload the same page a couple of times to get the reflection of the right information. 

It's frustrating in that if you forget to refresh, you're showing somebody the wrong thing, and your bosses aren't happy with you.

The documentation needs to be more robust.

Their UI reach refresh rates could be perhaps better. There's a lot of heavy focus on the client being able to create, to refresh quickly. I don't know what that mechanism looks like for them. 

The integrations that have been created for automated testing, et cetera, should be a big area of improvement for them. If they could think about creating better integrations or opening up the integration space to get more hooks into more automated testing frameworks and platforms, it would be a nice little addition to their whole arsenal.

OutSystems has an opinionated approach to how it will save the data in the back and how it will create application architecture. So they have components, and they have the ability to break things into smaller pieces, however, if I was ever to try and take the system that OutSystems created and try and replicate and take that code base, for example, and put it into a .NET IDE, it doesn't work. Ever. That was sort of a bummer for me.

One of the things that I keep hearing from people is, "We are going to use low-code applications of platforms to create a very basic proof of concept," and that is where their inclusions end. However, to use that proof of concept of complex work, we need to go back to the Javas, and the .NETs, and the C++ of the world. The ability to get that code over and make it work in these different IDEs was not well thought through.

For how long have I used the solution?

I've used the solution for a year and a half. 

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OutSystems
May 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

Except for the issues around screen refreshes, its stability is okay. It's fine. It's comparable to PowerApps.  

Which solution did I use previously and why did I switch?

I've also used Microsoft PowerApps.

Clients were also using UiPath.

How was the initial setup?

The initial setup was straightforward, however, initially getting my feet wet, and kicking it off, can be difficult. The documentation at that moment in time was lacking. It was a very basic, here's how you do a hello world kind of thing, and everything else that followed those instructions were based on the same simple idea. If they could just start making the documentation a bit more realistic with real-world situations, they'll definitely be helping their clients a lot.

There isn't a lot of maintenance needed. There only needs to be one person maintaining the product.

What other advice do I have?

My advice would be more for OutSystems. They need to make documentation foolproof. They need to make it easy enough for anyone to read and get it up and running. From OutSystems's point of view, they would prefer not to have people struggle for installations, so they should make it really super quick. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arin Ounsri - PeerSpot reviewer
Software Developer at iConext
Real User
Top 10
Along with a good UI and UX, the tool also offers great stability
Pros and Cons
  • "The most valuable feature of the solution is that it allows users to easily build applications."
  • "It is hard to find the logic in OutSystems. From an improvement perspective, I want to be able to properly use logic in OutSystems."

What is our primary use case?

I use OutSystems in my company to develop web applications and mobile applications to be released by an insurance company.

What is most valuable?

The most valuable feature of the solution is that it allows users to easily build applications.

What needs improvement?

I want OutSystems to provide some service that allows its users to see the overall features and components that the tool offers for projects, especially when you build many applications. It is hard to find the logic in OutSystems. From an improvement perspective, I want to be able to properly use logic in OutSystems.

For how long have I used the solution?

I have experience with OutSystems. My company has a partnership with OutSystems.

What do I think about the stability of the solution?

It is a stable solution. I have not had any issues with bugs or the product breaking down.

What do I think about the scalability of the solution?


Which solution did I use previously and why did I switch?

I have experience with Mendix, PowerApps, and Power Automate. The UI and UX of OutSystems are better than Mendix. The UI of OutSystems is easy to understand.

How was the initial setup?

The product's initial setup phase was easy.

The solution can be deployed in a week or two.

What's my experience with pricing, setup cost, and licensing?

It is not an expensive product, especially if you have access to more features and deal with more projects.

What other advice do I have?

I rate the overall tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
OutSystems
May 2025
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
APAC Head Of Delivery @ Do iT Lean at Do iT Lean
Real User
Top 5
Great for building web and mobile applications, suitable for large enterprises and small to mid-sized businesses across different industries
Pros and Cons
  • "I find it to be a genuinely cool and effective platform for my development needs."
  • "I would like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT."

What is our primary use case?

OutSystems is a versatile development platform that I find incredibly useful for various purposes. It is great for building both web and mobile applications, making it suitable for large enterprises and small to mid-sized businesses across different industries like banking, healthcare, manufacturing, and more. With its visual development, pre-built components, and easy maintenance, OutSystems has significantly expedited software development in my experience, offering a rapid and efficient solution for a wide range of applications.

What is most valuable?

In comparison to other local development platforms, OutSystems is quite advanced. While every platform can benefit from ongoing enhancements, OutSystems seems to have most of the features I, as a software professional, would look for. I have started working with it, and I find it to be a genuinely cool and effective platform for my development needs.

What needs improvement?

OutSystems is already on the right track for improvements. They plan to transition from their cloud platform to a cloud-native architecture, emphasizing infrastructure scalability and the integration of Docker containers, which is a positive step forward. I would also like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT. Integrating with AI and GPT models could enhance OutSystems' functionality and help it easily adapt to new trends and concepts in connectivity and artificial intelligence in future releases.

For how long have I used the solution?

I have been using OutSystems since 2011.

What do I think about the stability of the solution?

I would rate the stability of OutSystems as a ten out of ten.

What do I think about the scalability of the solution?

OutSystems supports both horizontal and vertical scaling, and I find it quite easy to scale applications when needed. Adding a front-end server to a cluster, for instance, is a straightforward task that takes just a few minutes. As long as you follow OutSystems' recommended application composition and architecture, scalability is not a problem, and I would rate it a solid ten out of ten for scalability. In our company, around eighteen to nineteen developers are actively using OutSystems to develop applications for our customers. For mid-sized applications with OutSystems, you don't require large teams. OutSystems encourages small teams to use agile methodology. Typically, you need an engagement manager, a tech lead, and two to three developers for a medium-sized project. Additionally, a solution architect may be necessary initially, and then one tech lead and two developers are often sufficient for ongoing work.

How are customer service and support?

I have had a positive experience with OutSystems' tech support. They offer a guided learning path, well-structured documentation, and a valuable component repository called Forge. Their community is also quite active, with fellow users and even OutSystems champions and family members providing assistance. In addition, they have a stable support process where you can create a support ticket, and the OutSystems team will reach out to help with any issues. Overall, I'm satisfied with the support available from OutSystems through their various resources.

How was the initial setup?

Setting up OutSystems is straightforward, and even citizen developers can quickly learn and start building software with it. While complex applications may require professional expertise, OutSystems provides numerous prebuilt components and features, such as UI components for creating beautiful interfaces and easy database design tools, making it accessible even for those without extensive design or development experience. It is also user-friendly when it comes to handling logic, integrating with third-party services, and working with APIs. Overall, I find it to be a great and user-friendly platform for software development. The deployment process in OutSystems involves using a tool called Lifetime, which acts as a control console for managing different environments. When you purchase an OutSystems license, you typically receive three environments: development, QA, and production, along with a separate Lifetime environment. Lifetime keeps track of application versions and modules deployed on servers in each environment. It alerts you when an environment is outdated compared to a new version in development. Lifetime also checks references and other prerequisites before deploying releases from one environment to another, making the deployment process straightforward and well-managed.

What's my experience with pricing, setup cost, and licensing?

OutSystems licenses are not cheap, but they fall within the range of standard pricing. It is not very expensive or overly budget-friendly; it is more in the middle, making it an average-cost option for organizations.

Which other solutions did I evaluate?

Before using OutSystems, I explored other tools like APN and Automation Anywhere. However, I found OutSystems to be the best fit because it offers both rapid application development and flexibility. Unlike some other tools, OutSystems allows you to integrate with third-party libraries and technologies like .NET, Java, BigQuery, and more, making it a more flexible and easily adaptable platform.

What other advice do I have?

I would definitely recommend OutSystems to others. Overall, I would rate it as a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Swapnil Kumar - PeerSpot reviewer
Jr Engineer at Vizionforge Technologies
Reseller
A low-code solution that's easy to work with but needs some customization in the front-end
Pros and Cons
  • "OutSystems is a low-code solution. Most features are like drag-and-drop, so it's pretty easy to work. Thus it helps the organization by saving time for developers."
  • "The resource availability needs to be increased."

What is our primary use case?

We use OutSystems for our customers in the banking and utility sectors. 

How has it helped my organization?

OutSystems is a low-code solution. Most features are drag-and-drop, so it's pretty easy to work with. It thus helps the organization by saving time for developers. 

What is most valuable?

The OutSystems Accelerator is the most valuable feature. 

What needs improvement?

There are very few resources available to learn OutSystems. If someone is utterly new to OutSystems and is trying to understand this technology by searching on platforms like YouTube, Udemy and Coursera, they won't find anything. It has negligible resources. 

In the next release of OutSystems, I would like to see a few more customizations in the front end. 

For how long have I used the solution?

I have been using it for four months. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.  

How are customer service and support?

I would rate the technical support nine out of ten. 

Which solution did I use previously and why did I switch?

Previously I was working on high-code solutions. Then I started using OutSystems low-code solution. 

How was the initial setup?

The initial setup was straightforward. I would rate the ease of setup a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a five out of ten. There are no additional costs with the standard license. 

What other advice do I have?

I would advise anyone wanting to use OutSystems to start learning early while pursuing a college degree. 

We are a team of ten Software Developers who use OutSystems in my company. We plan to increase the usage of OutSystems in the future. I would rate the overall product an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2198088 - PeerSpot reviewer
Developer at a energy/utilities company with 10,001+ employees
Real User
Helps to make development process easier
Pros and Cons
  • "The tool makes the development process easier."
  • "I have difficulty in using several new features. Some of the product's features are tricky to use as well."

What is most valuable?

The tool makes the development process easier. 

What needs improvement?

I have difficulty in using several new features. Some of the product's features are tricky to use as well. 

For how long have I used the solution?

I have been working with the product for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. My company has around 20 people for the product. We use the product daily. 

How was the initial setup?

The product's setup is easy. One person is enough to handle its deployment. 

What's my experience with pricing, setup cost, and licensing?

The product is expensive and I would rate its pricing a seven out of ten. You need to pay a yearly subscription to use the product. 

What other advice do I have?

I would rate the product a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Project Leader / IT Architect at Hamburg Port Authority
Real User
It's easy to use, and you can easily set it up in a couple of hours.
Pros and Cons
  • "OutSystems is easy to use."

    What is most valuable?

    OutSystems is easy to use. 

    For how long have I used the solution?

    I have been using OutSystems for six months.

    How are customer service and support?

    OutSystems support is okay. 

    How was the initial setup?

    Setting up OutSystems is easy. It take one or two hours. 

    What's my experience with pricing, setup cost, and licensing?

    The price is okay. OutSystems isn't expensive. It's a mid-range solution.

    What other advice do I have?

    I rate OutSystems nine out of 10. I recommend evaluating it as a POC first. If everything is okay, you can start.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1541856 - PeerSpot reviewer
    Master Collator at a media company with 1,001-5,000 employees
    Real User
    Effective, easy to use and set up, great community support but the technical support an price could be improved
    Pros and Cons
    • "We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications."
    • "We had some lagging issues under high data loads, and the solution needed to be customized to improve this."

    What is our primary use case?

    We use the product for developing applications.

    How has it helped my organization?

    It improved our output, mostly in the reactive and mobile applications we developed. 

    What is most valuable?

    We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications. 

    What needs improvement?

    Technical support could be better, and out-of-the-box performance could be improved. 

    For how long have I used the solution?

    We have been using OutSystems for five years.

    What do I think about the stability of the solution?

    We had some lagging issues under high data loads, and the solution needed to be customised to improve this.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    Technical support would get a three out of five, as there is some wait time involved and some solutions were not adequate. This is an area for improvement. 

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used Darknet but switched to OutSystems because it offered some more tools and features.

    How was the initial setup?

    Setup was easy and there are a lot of forums to help, I would rate it five out of five in that respect. 

    What about the implementation team?

    We had an in-house setup, requiring only one person.

    What's my experience with pricing, setup cost, and licensing?

    It depends on the use case, but we found the solution to be pretty expensive.

    What other advice do I have?

    Setup is easy, the solution is also easy to learn and there is a lot of community support on forums to help. Aside from the cost, OutSystems has been good for us. I would rate OutSystems a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    In Charge of OutSystems at ITOCHU Techno-Solutions Corporation (CTC)
    Real User
    Highly scalable and good support
    Pros and Cons
    • "The scalability of OutSystems is very good, it scales automatically very useful for us."
    • "OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application."

    What needs improvement?

    OutSystems could improve by being more like GitHub. It would be more helpful for us for division management and version control for our application.

    For how long have I used the solution?

    I have been using OutSystems for approximately five years.

    What do I think about the scalability of the solution?

    The scalability of OutSystems is very good, it scales automatically very useful for us.

    How are customer service and support?

    We are satisfied with the support but it could be better. We are the product provider and sometimes we contact the support for our customers and we have to escalate our issue most of the time for the correct answer.

    I rate the support from OutSystems a four out of five.

    What other advice do I have?

    I would recommend this solution to others.

    I rate OutSystems a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.