OutSystems Reviews

We are a financial institution, and our primary credit solution is developed in OutSystems. We have several small apps, not for mobiles, but apps that are developed to support our core business, which is factoring and credit.

It is easy to use.

In my opinion, the support and the pricing could be better.

I have been working with OutSystems for seven or eight years.

OutSystems is a stable solution.

OutSystems is scalable.

In terms of the solution, we went through some minor escalations. It was simple to manage. We have also added some redundancy to our app server, which was simple to set up.

Our company is still small, with a staff of about 50 people. I believe ten of them are developers. They develop, operate, administrate all systems platforms and deployed applications. The remainder, are business units.

The SLA should be improved. The response time could be improved.

I can't say for certain that it was simple. It was simple for us. Because I have an experienced manager who manages our team, it was simple for him to set that up.

It took some time because we were building a core banking service system from scratch. What we did in OutSystems, aside from setting up all of the licenses and the platform itself, was that we had help because it was the early days of the company. OutSystems in Portugal assisted us with this. However, because the solution was created from scratch, it takes a long time to deploy it with the business solution.

I manage a development team that develops and maintains DevOps. Within that team of developers, I add one who leads the team that also handles all of the tool's administration.

I believe they are very strict with their pricing platforms, or the pricing policies, and it changes. They have changed it from software units to application objects in recent years, and now it's all free, but you pay for the users. 

I believe they should have a better scheme for companies like ours, which are small and could benefit from the platform without paying too much.

The fees are approximately €150,000, €170,000 per year, which is excessive for a company of our size.

We don't have any additional costs, but we did have, within this price we had some, I believe we have some agreements regarding accelerator, to be honest, I don't know off the top of my head.

They should have OutSystems support with the setup and structuring of the best pricing for the goal that they want to assign to the solutions. Because of the pricing, if you want to use OutSystems for self or internal solutions, it would be very different, but it could be very expensive if you want to develop things for the outside, which would require users and business management. I believe they should receive support directly from OutSystems or through a vendor. I'm not sure which is preferable. However, OutSystems support is required for installation.

I would rate OutSystems a seven out of ten.

One of our clients is a union, like a labor union, and therefore they're using it to develop an engagement-type app, for member engagement applications.

Overall, it's a very nice solution.

The fact that you can run it on a lot of platforms is great. The client's goal is to create a mobile application that a lot of platforms, a lot of the old enterprise type platforms cannot do. The client wants to create something that you can put in every member's hand to engage with that member. The platform they were using before, for sure, cannot do that. This solution is very versatile in that sense.

There is literally a ton of stuff it can do. It's very flexible.

The scalability is very good.

The stability is great.

They have very good technical support.

You can run it on their cloud platform or you can run it on your own cloud platform. It's your choice where you run it. If you don't like their cloud, then you can go to somebody else's cloud and run it there and they will install it on there for you.

The solution is costly.

The solution is still very new to me, and it's therefore hard for me to discuss missing features. I'm still learning and discovering.

I haven't been using the solution for that long. It's very new to me. It's likely been about two short months.

The stability is very good. I haven't run into any issues at all. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's great.

The solution is much better suited to enterprise-level organizations.

The product is definitely scalable. You can go from, for example, 10 users to a million users. It's just a matter of how much hardware you put behind it. Everything runs on the cloud. Therefore, you just keep throwing more memory, more disc space, more processing power, et cetera. It's not a problem.

Tech support is very good. They have online support and they have a support number as well that you can call. You can initiate a support case and they usually get back to you probably within three to four hours, maximum. They are very, very helpful and responsive. We are quite satisfied with the level of service.

I didn't do the setup myself. That was actually done by OutSystems. I can't speak to how easy or difficult the process is, or how long the deployment takes. I don't have any insights in that sense.

We had OutSystems handle the installation for us. We did not handle the process on our own.

The cost of the product is very high and would price out smaller organizations.

My client pays for the solution. Therefore, I have no visibility of the cost. I can't speak to the licensing or the pricing, or the terms of use.

We've also looked at Mendix and Vinyl. We looked at Gartner and compared them with this product.

I'm an external consultant. I have a few different clients. I have no relationship OutSystems directly.

I played a little bit with OutSystems. I have one of my other clients on an OutSystems user. I'm in the process of just learning. I am trying it out. I have a computer consultant that is helping me. There are certain things that I'm looking at, in general. 

The OutSystems platform is really nice, however, it's very expensive for small to medium-sized businesses. I have one customer that's an enterprise-sized organization that can afford OutSystems, however, there are a lot of my other clients that are not that large. Vinyl might be a better solution for them.

I'd recommend the solution, however, I would suggest those considering the solution to do their homework first. Look at Gartner and other opinions. Understand what you are getting into, and then decide.

I'd rate the solution at a nine out of ten.

We have used OutSystems to develop a simple portal in the cloud. This portal is mainly for internal use and not for actual customers or external users.

It's generally not for daily usage, so there's only a small team that uses OutSystems as their primary tool in their day-to-day work, but because it's open for any and all kinds of developers, there are probably hundreds of users throughout our organization.

I like the mobile features the most, and there are also various features around the portal we created that I enjoy.

We're still pretty new to OutSystems, though it has become apparent to us that, even though it's a so-called low-code platform, there are still some things that require a programmer. For example, you don't really need a lot of programming skill to work with OutSystems, but if you want to do something that's a bit more 'feature-ish', then you still need some programming experience.

Since we first started using OutSystems, they switched their language support from Java and .NET to .NET only, which was a bit of a surprise. Their language support could be better in this sense, although on our resource side it is now a bit more flexible.

On the whole, most of the features that we've required are all there. But there are some upcoming features that we are looking forward to. For example, the AI modules. They also have third-party vendors that produce different connectors, but I am hoping that OutSystems itself will start to create more innovative connectors or complementary solutions that we will find of use.

We have been using OutSystems in our organization for about one and a half years now.

So far there have been no major issues so I would say it's pretty stable. 

We haven't yet reached the level that we need to seriously consider scaling, but from my experience it isn't so easy to scale any kind of closed platform where you start without the source. They may offer you the source later when migrating, but it's generally not so easy to queue up onto another platform or move to another vendor, so I expect that the scalability in this respect might be lower than we would like.

So far, most of our support is coming from internal sectors of our organization. I think it's easy enough to resolve all the issues we come across within the company.

We do use another similar product which isn't very well-known. It's a product from Germany and we use it mainly for internal use in the same way that we use OutSystems.

Comparatively, as a low-code kind of platform, OutSystems is the most intuitive to use, but if you have an experienced programmer in Java and .NET like myself, then the other platform is probably a bit more flexible.

It's basically a simple portal that we developed in-house.

The implementation details really depend on the project and the type of organization. For example, because we are quite a sizeable organization, there are other processes that we need to fulfill in order to maintain compliance before we push our projects to go live. Thus, for us, the full implementation took about six months. Thankfully, the maintenance is pretty low.

I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees.

I recommend OutSystems, but I would also point out to others that they're not the only product out there that deserves attention.

I would rate OutSystems an eight out of ten.

We use OutSystems to analyze disparate applications that are about to become obsolete.

As we currently can't afford it, we are still in the testing and evaluating phase.

You can use this solution to build applications very rapidly. It can also easily be deployed on mobile devices and applications as well.

The biggest challenge for us is the licensing model and the cost of OutSystems. The apps that we are interested in have a very large user-base and OutSystems drastically ramps those costs up.

I have dealt with this solution for roughly 18 months.

We have no complaints surrounding both the scalability and stability of this solution.

We use ServiceNow for CMDB and ITSM related needs; we don't use ServiceNow for application development, so for us, the two aren't comparable. I don't have any experience with SericveNow's capabilities in that space. 

Our team had no issues with the technical side of the initial setup. Ultimately, they were able to create prototypes and build apps really quickly. But I think where we failed was with the commercial side of it, in terms of the licenses and the costs surrounding deployment.

I believe our functional labs were up and running within a couple of days; however, we have not deployed it on a wider scale as we can't afford to.

Our in-house team of one or two people took care of everything.

OutSystems is a good solution, but it's not cheap. 

On a scale from one to ten, I would give this solution a rating of five. The technical features are good, but the actual commercialization is out of reach.

One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform.

The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. 

I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms.

We have been there with OutSystems for two and a half years to three years now. 

Stability could be from multiple perspectives. From an enterprise perspective, it is the stability of the company. For example, most of the enterprise ERPs are SAP, so I don't have to check twice if a product is okay. 

It's the IT strategy a company is taking, which is effectively what they're going to do for the next five years. They're going to onboard a lot of applications onto this platform. So stability-wise, of course, the scale of the company is not so big, whereas large enterprises could say that it's stable as an organization.

Coming to the other part of the stability which is at the platform-stability level, I think that the features and the support that they provide are quite good, and because it is horizontally scalable, so it doesn't matter there.

It has good scalability in terms of the target platforms, multi-tenancy, or hosting on multiple clouds.

My team has been interacting with technical support and their feedback is good. Their training is good. I think OutSystems provides one of the best trainings out of all similar platforms.

The development environment is quite easy. You install it out of the box, and it works. It's a one-click install there. I have not been involved with Enterprise setup, so I do not have any comments on that.

We primarily suggest the IT and OutSystems work together for the setup.

If I talk about enterprise-level implementation, we work very closely with Siemens, which is where Mendix comes from. We are partners with Siemens, and that's where it helps us in developing applications on Mendix because we get good community support there. I'm not sure how things are otherwise. 

For OutSystems, it is more of community support and a kind of library they have, in terms of the reference implementation of libraries, which can be applied.

For the industrial and enterprise nature of work, that is, for B2B scenarios, Mendix fares well. OutSystems might have a slight advantage for B2C scenarios. I would say that they are equivalent in most of the aspects. There are certain features that Mendix provides which OutSystems does not provide. Similarly, there are areas where OutSystems fares good but Mendix does not. I would rate Mendix and OutSystems the same. 

The initial adoption of Microsoft PowerApps is a little bit of a hurdle. If that's overcome, then other things would be reliant. When we talk about PowerApps, we talk about the whole Microsoft ecosystem, that is, Microsoft Flow, Microsoft PowerApps, Microsoft Power Automate, which effectively brings a lot of power in terms of an ecosystem. 

If I have to go with applications related to Microsoft Office 365, I might go for PowerApps. If I need external integrations and things, where they provide premium APIs and things, it becomes a little bit of a challenge. 

Development-wise, PowerApps could provide a free version. They always have but it's quite restricted. If you download OutSystems or Mendix, you could do anything with the free version. That's where, in terms of acceptance, PowerApps gets a little restrictive because you need a license to evaluate it. If it is not restricted, there'll be more adoption. Of course, you can restrict deployment, the size, and all that, but development capabilities should not be restricted.

The value proposition is not clearly visible out of these platforms as yet. Your penetration level will be decided based on if you are able to reach small and medium enterprises. If I compare something like Zoho with OutSystems, Zoho is getting good traction by purely focusing on the small and medium enterprises. These kinds of things could be game-changers in the future. 

That's where the licensing model becomes a little cryptic. Of course, for enterprise, it makes sense at certain times, and it does not at certain times. The licensing models are one of the things that could be improved there and changed in terms of adaptability.

OutSystems is quite a mature platform. OutSystems provides a lot of capabilities as such. However, it's not a one-size-fits-all kind of solution. Based on the needs, the platform that would be the most suitable one should be decided. 

I would rate this solution an eight out of ten.

We don't sell OutSystems as a separate solution. We sell it as a platform. And then you win a lot of solutions on top of it. So that can be a second process, it can be a middle phase, it can be a portal, it can be many things, but it is useful for small apps to complete ERP systems and everything in-between.

It supports implementing Agile at scale, as it enables working in an iterative way, and it is very fast. Time to value as a result has dropped significantly!

What I like most about this solution is that it does automatic dependency checking in enterprise environments, which means that the application will automatically test if it can work in the environment of the customer or not. Instead of only having to find it out when it is too late. Normally, if you build software, you test it and then you deploy it. In the real world, it sometimes happens that it does not work and then you quite often have to figure out why is it happening. So this step is completely taken away because OutSystems tests the functionality of the software against the existing systems in an automatic session and that is very valuable.

Something that can be improved is that I would like them to be a little more flexible in the area of containerization. They're currently running on Docker on Windows, but I think they should also support Docker on Linus too. Needs a little more effort.

I've worked with OutSystems for many years now - I've worked with it, I've implemented it, and we use it in our company too.

OutSystems is extremely stable. We are replacing complete back-end systems with it, and are in progress to go complete mainframe replacements with it.

You can go to huge back-ends with OutSystems - so it is definitely a scalable solution.

The technical support is quite good, although it could be better: it currently fluctuates a little depending on how busy they are. Also it depends on your contract (what level of support you have).

The initial setup is super simple and you can do it from your desktop. That is if you only want to implement the platform, but if you have a more complex enterprise setting, then it will be a little more complex and you will have to do some configuration, and up-front think about what functionality you expect to need (particularly if you chose to run on a native AWS or Azure environment so that you can make full use of all the functionality of those 2 CLoud environments. If you do not know exactly how the platform works and what it can do, you can implement certain things and redo a few things. But that's not a deficit. More power comes with more responsibility, l always say. 

That depends on the kind of solution you are building and at what speed: the more you build, the higher the ROI.

For a single application, it's too expensive, but that's also not what the OutSystems aims for. Personally I don't think that's the smart approach. Their model is really based on platform and not every customer is ready to adopt a platform at the start. So, as a result, they actually limit their own success and results at the moment. But that isn't a huge issue. If you look at the value of the platform, I think the pricing is fair.

We looked at multiple alternatives, including (but not limited to) Appian, Betty Blocks, Mendix, Kony , Pega etc. They all have their own stronger and weaker points, yet we chose OutSystems as it is the most suitable platform for an Enterprise environment. As we do end2end transformations, this is why we chose OutSystems.

I will rate OutSystems a nine out of ten because if you look at other solutions, they do not have the functionality, the scalability and the performance of OutSystems, even if their prices are lower. So if you need a platform for a large organization, OutSystems is the one. 

To make it the perfect solution, it needs improvement in the AI capability. I would say that it would be nice to augment the functionality for the citizen development even further and augment the cloud's platform controls so that you can more easily run in a hybrid cloud environment too. Next to better branching options.

A word of advice to others is that they should align the business and IT because many people look at it from a technical point of view. And that is another really smart thing to do because it is really about driving the value. Because I've seen customers that bought either mandates or OutSystems or any other platforms and a lot of them had difficulties in getting the value out of it. And the reason was because if the IT or individual departments don't know how to define the proper user requirements, and then it is too difficult to successfully deploy it. It is therefore very important for the business and IT team to work together because that is the most common mistake people make. 

The solution has helped our organization with the timely delivery of projects. We have seen more than a 100% increase in productivity across all the teams.

The solution's most valuable feature is its ability to organize the entire project view on one platform, including data, development, and processes.

The solution's ability to create and run automated tasks could be better. They should include data extracting and handling tools in the next release.

We have been using the solution for six years.

I rate the solution's stability a nine out of ten.

I rate the solution's scalability a ten out of ten.

The solution's initial setup process is easy for the cloud version. However, it is complicated for the on-premises version.

Our clients have seen a return on investment for the solution.

The solution is too expensive for small companies. Whereas, for large companies, it is worth the investment.

I advise others to ensure they have a long-term strategy for multiple projects while opting for the solution. Otherwise, it would be challenging to receive a return on investment.

The solution is good. I rate it a nine out of ten.

The solution helps to build mobile and web applications on SOAP and REST. You can integrate it with backend systems by submitting a code.

The tool needs to improve the efficiency of its widgets.

I have been working with the solution since 2017.

The tool is very stable due to its strong architecture. The solution’s downtime is also very less. We have hardly had any issues. The product is able to route the traffic to another place if there are any issues.

The tool is scalable. It can accommodate changes in business requirements. My company has around 1000 users for the tool.

The product’s deployment is simple. The tool is a cloud solution. You need to setup an account and access its packages. You just need to download and install it.

The tool’s licensing is based on the user’s usage.

I would rate the solution a ten out of ten.