OutSystems Reviews

We used OutSystems to develop different applications, especially those concerning environmental and sustainability governance.

OutSystems has streamlined or optimized our application development process.

The primary benefit of using OutSystems was our ability to deploy rapidly. We could deploy changes to our applications every two weeks.

Mostly, it was web applications that we created, utilizing the responsive aspect of OutSystems for traditional web applications.

It was easy to learn. OutSystems provides different tutorials depending on the user's expertise, so even beginners can quickly get up to speed.

Moreover, OutSystems integration with our database and internal systems was easy.

I would like to see improvements in versioning. It can be challenging to keep track of what changes should be committed, especially when many developers are working in one environment.

So, I would like to see support for different version models especially when multiple developers are working on the same module, it can be confusing to know which changes need to be deployed when comparing and merging codes.

In future releases, A built-in chart feature would be useful. We had to use Google Charts plugin for dashboards. Native support for charts, like bar and pie charts, would be beneficial.

With OutSystems, my company started working with it in 2017.

I would rate the stability an eight out of ten. It is pretty stable. 

I would rate the scalability a nine out of ten. 

There were around 20 end users using this solution in my company. 

Another team in my company used to contact OutSystems for support.

It was another team that handled the deployment process.

We used the cloud-based version, hosted in AWS.

OutSystems' low-cost approach has positively impacted our productivity, because we were able to develop faster with OutSystems, enabling us to implement many changes during our sprint.

It is very high price. 

Overall, I would rate the solution an eight out of ten. 

OutSystems has use cases in the health care, accounting, banking, insurance, and automotive industries.

The most valuable features of OutSystems are the user interface, the flexibility to quickly integrate with almost anything in the system, and the ability to connect with databases.

The solution's testing framework needs to be improved, and the workflow should be slightly more mature. The solution should use generative AI capabilities.

I have been using OutSystems for nine years.

We haven’t faced any issues with the solution’s stability.

OutSystems is a scalable solution. The solution is auto-scalable regarding the number of users or the volume of data.

I have created an application which is being used by almost 2,00,000 users. That was done for some kind of enterprise wide application where it is being used across the globe. That's the maximum number of users I have created an application for.

The solution's technical support is quite useful, but it takes a good amount of time to get a solution from them. The technical support is not so quick and could be faster.

The solution’s initial setup is straightforward.

We implemented the solution through an in-house team. Depending on the size of the application, the solution's deployment hardly takes a few minutes.

With the solution, I have seen around 80% to 90% increase in the return on investment.

OutSystems is a very expensive solution, and it has to be cheaper. Users have to pay a yearly licensing fee for the solution.

I have used the solution for both web and mobile application development. In the healthcare domain, we used the solution to create a mobile application related to patient care. We also used the solution to create web applications, including banking and in-house enterprise applications.

It hardly takes around six resources, including developers, for a typical project which goes for around six months. I would recommend the solution to other users. I rate the solution a nine out of ten for user support and community engagement.

Since I've worked with the solution for nine years, I'm well aware of its visibility. I will promote the solution if the business needs align with what can be achieved with OutSystems.

Overall, I rate OutSystems an eight out of ten.

I use the solution since it is a low-code platform. I am more into the BFSI domain. Most of the projects that have dealt with revolve around the banking sector. I have used the product for web development and mobile applications. My company has worked on a mobile app for a bank's core processes. My company took care of the website part of the bank with the help of OutSystems. My company also operates with other clients who operate in the banking sector. My company has also dealt with the insurance domain and mutual funds.

The product's high price is an area of concern, where improvements are required. OutSystems should play around with the market or with its competitors. A lot of the clients feel that the license cost of OutSystems is way too high than the prices of its competitors.

In the future, I want OutSystems to offer support for which they should not charge any money from users. If a client is new to OutSystems and has taken a license for two or three years, I believe that the solution should provide free support for a year.

I have been using OutSystems for four years.

Stability-wise, I rate the solution an eight or nine out of ten.

When it comes to the scalability part and its impact on our organization's growth, I can say that the development and implementation timelines are minimalistic, which is something that is good. It is pretty easy to implement anything that a specific client wants with the help of OutSystems. It doesn't take years to implement something with OutSystems since such areas can be dealt with quickly.

From migration to adding internal applications is easy with the product. The platform is very adjustable based on the requirements. The customization levels offered by the product are good. It is possible to distribute the loads in OutSystems.

My company deals with around ten customers who use the product.

I have experience with high-code platforms like Java and Clutter.

The product's setup is more of a PnP procedure, making it an easy process. I feel that the setup process can be a bit complex at an architectural level.

The solution is deployed on an on-premises model.

The number of people required for the deployment and maintenance of the product depends on the product that is used. If a business entity has multiple business units, it takes a longer time to implement the product. In general, my company has a team of around 15 to 20 people to take care of the implementation process.

The clients who use OutSystems feel that it is a bit expensive.

There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product.

I don't see any differences between Java and Clutter or OutSystems since I use different products depending on the requirements of our company's clients. I don't get the clients to choose a particular platform, but my company recommends OutSystems. Not all of our company's clients prefer OutSystems.

The product's scalability is very good. The tool offers easy integration with multiple platforms.

The product's features and speeding up the application development process stem from the fact that the capabilities provided by the tool are not limited. The whole platform, user experience, and implementation time are good.

The interface of OutSystems has impacted our company's development workflow since it is very user-friendly. I rate the product's interface a four out of five.

Though OutSystems is an expensive product. If an organization wants better dynamics when it comes to a particular platform, I would recommend OutSystems to such companies.

In terms of user support and community engagement, I rate the tool a ten out of ten.

The value and positive impact experience from the use of the solution stems from the fact that it works very well when it comes to load balancing. The product is also easily configurable.

I rate the overall tool a nine out of ten.

We are using all aspects of OutSystems. We use it in almost all of our applications, application development, migration, and modernization. Basically, we use it for almost any traditional technology like .NET and Java.

OutSystems requires only one skill set for both the frontend and backend. As the world is heading towards scarcity of resources, this is a major advantage.

The visual program of OutSystems is one of the major advantages of this solution. Because of this, we don't need to have a separate skill for the front and backend services or extensions, it only requires one skill set. 

Another valuable feature is the speed of the entire implementation of the solution. 

The solution is ground up, it follows exactly what the developer does. The product could be improved if there was a shortcut, or predefined, predictable templates provided. Infusing AI that would automate the process would be game-changing. 

On a logical level, if data on a form is automated, it would be great if when required, the developer can then go and look for it. 

I have been using OutSystems for seven years.

Technical support is good. They are responsive and knowledgeable.

The initial setup of OutSystem is very simple. I would rate the implementation a four out of five for ease of setup.

The solution is not open source. It is a platform that is given free of cost to the developers. When it comes to commercial use, there are restrictions and costs. 

I believe they have two pricing options. One is approximately $4000 USD a year and the other is approximately $10,000 USD a year.

Obviously, you need to incur your own infrastructure costs or maybe even your own server. Other costs come in the form of security, maintenance, and the amount of data required to be held in the cloud.  

The implementation of the solution is fast, but the challenge is that the guy who is on the ground needs to understand the framework. The framework you are building makes a difference.

Overall, I would rate OutSystems a nine out of ten.

The solution can be used to develop apps, websites, and core applications. We are working for an insurance company on an application to digitize hundreds of documents. We also work for a bank on an application to manage time and time sheets.

It is easy to develop things. It is much easier to develop applications with the product’s IDE.

OutSystems is creating a new platform on the cloud called ODC. The new version could be improved.

I have been using the solution for about five years.

The tool is quite stable. It depends on the way we use it.

Our clients are medium and large enterprises.

My team contacts support. The support responds quite well.

Positive

We have used some local platforms before.

The initial setup is straightforward. Normally, the solution is cloud-based, but it depends on the clients. For the setup of the platform, we must have a contract and license from OutSystems. The setup takes one to three weeks.

The return on investment is difficult to measure, but the time to market is much faster.

OutSystems has a lot of traction in Portugal. We are studying Mendix and Appian to see if they could be adequate in some cases. Some clients don't have the capacity to support OutSystems, or they might be using other tools. We want to adapt to other platforms and tools. Overall, I rate the product an eight out of ten.

We have been actively following the below strategy for our application development:

• Core applications and systems (SaaS-based external products)
• Bespoke Applications (using Microsoft Azure and Dotnet Application development technologies and tools)
• Quick turnaround applications for web and mobile (Outsystems)
• Portal knowledge and corporate portals (WordPress, SharePoint, DocuWare)
• Cloud Platform (Azure and AWS)
• Support within two hours on the community portal
• Access to native functionalities (camera, geolocation, QR code reader, and access to file systems, address book, and device calendar)
• Supports custom branding
• Supports custom plugins
• Silk UI response framework
• Big focus on performance
• Best practice for CSS and JS
• Tested on several modern browsers and devices
• Support and community (52000+ members, 500+ projects, and two-hour response time)

The OutSystems platform has improved the quick turnaround for application development and deployment.

It provides for faster development and better software releases.

The solution helps reduce costs and gives us an efficient budget.

The ease of management is great.

The product has good reliability and has improved business continuity with increased resilience.

We have a lot of choices through open-source standards.

The product gives us better customer experiences.

There is access to native functionalities (including the camera, geolocation, QR code reader, and access file systems, address books, and device calendars).

It supports custom branding and custom plugins and has a Silk UI Response Framework.

There is a big focus on performance.

The product has best practices for CSS and JS.

It has been tested on several modern browsers and devices.

There is support and a good community (52000+ members across 500+ projects and a two-hour response time).

Below are the solution's most valuable features: 

• Device support (Android 4.0+, iOS 7+, Windows 8.1+)
• Access to native functionalities (camera, geolocation, QR code reader, access to file systems, address books, and device calendars)
• Custom branding
• Custom plugins 
• Silk UI Response Framework
• Performance
• Best practices for CSS and JS
• Tested on several modern browsers and devices
• Great support and strong community (52000+ members, 500+ projects, and a two-hour response time)
• Online developer training
• Integration Studio
• Service Studio
• Service Center
• Deployment services
• Faster development and better software releases
• Reduce costs/improves budget
• Ease of management
• Reliability/improved business continuity with resilience
• Choice through open-source standards
• Better customer experiences

Areas of improvement include:

• Offering workflow solutions
• Adding event-driven architecture
• Usage of PWA, Responsive, and SPA architecture for front-ends.
• Better documentation and deployment tools. The packaging features need to be standardized using DevOps.
  
• Vertical Tabs (there is a Vertical Tabs problem: Entities.Orientation)
• Data Grid improvements and UI improvements
• There are performance issues in table data using React
• They need to make improvements in various UI assets. 
• There should be automation of logs
• We have performance issues while fetching bulk data
• Need integration with core systems and integration with Outlook email

This is a no-code platform solution. We have been using this for the past five years. We've used it for building solutions for web applications and mobile applications. There is a quick turnaround for applications that need to be implemented and deployed for business.

The solution offers good stability.

There are good scalability options. However, scalability can improve.

The solution offers excellent customer support and responses can be expected within two hours from the community forum to help with resolution.

Positive

This is the first time we are using a no-code solution end-to-end.

The initial setup is straightforward. The process is good enough and elaborate documentation and help in community forums can help the process.

This was an in-house implementation from the development team.

ROI and TCO are great.

With the pressure to deliver new customer and employee digital experiences and having to adjust existing enterprise systems to cope with the market changes, 75% of app development would use low-code platforms. Outsystems has the highest ROI.

The setup cost, pricing, and licensing costs are competitive.

We have not evaluated any other options.

My client is the owner of the OutSystems platform, which we have utilized for various purposes, including an event app. This app tracks agendas, speakers, and registration for events.

The most valuable features of OutSystems are the user-friendly platform. The drag-and-drop feature is great. I have used other rapid application development tools before, but they were not as advanced as OutSystems. With the previous tools, I had to manually build certain features, but OutSystems does it automatically.

OutSystems has the ability to create algorithms based on the data requested. I can specify what data I need in natural language and the platform will build the algorithm for me. This is a great feature.

I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me.

The documentation could improve. The reason I am having many problems with the APIs is that there is not a comprehensive piece of documentation that I can read that explains exactly how to do what I'm doing. I've tried the forum, I've tried the Forge, and downloading other components, trying to look at that. However, there isn't a good simple explanation of how to do it.

I have been using OutSystems for approximately a year and a half.

The platform is very stable, and I have not encountered any issues or crashes so far. I cannot speak to how it performs on more advanced tasks as I have not encountered any such scenarios yet.

OutSystems is a scalable platform.

I rate the scalability of OutSystems a nine out of ten.

I have not yet needed to reach out to the technical support team. I am currently attempting to troubleshoot the API integration on my own as per my agreement with the client. However, if I am unable to find a solution, technical support would be my next step.

The solution is expensive. The platform is not suitable for all of my clients. I work with labor unions and other smaller organizations that would not be able to afford the platform's current pricing model. It would be beneficial if there were a scaled-down version or a tiered pricing option that would allow me to build an app or a web app that is more cost-effective for my clients. Currently, the platform's pricing is too high for many of my clients, who would not be able to afford something in the $50,000 to $100,000 range.

I rate OutSystems a nine out of ten.

It is kind of used for reactive and web applications. We're also working on the mobile applications as well. I use it in a banking environment. 

I've been onboarded there and then I'm just doing the activities for both internet banking as well as mobile banking, handling both servers as well as the front end.

Currently, this banking application can consist of both mobile as well as internet banking. We have it for eight different countries. For mobile, we have eight different applications, and for internet banking, it is a single application, however, it'll support eight entities in eight countries including Bahrain, the UK, Iraq, et cetera.

Normally we use it in a banking setup. Usually, transfer payment and then the benefits pay gateway, are those kinds of integrations we are doing currently for mobile. The onboarding process we do, the login for that process, et cetera, offer good features. 

We have one feature called multiple payments where we're able to select multiple beneficiaries and we're able to create ad hoc beneficiaries. Ad hoc beneficiaries mean there's no need to add the benefits directly. We can enter the beneficiary upon the number and we can do the payment. We can add multiple beneficiaries in a single go and then we will do the validation. 

We have a back office application as well where we can configure based upon the user as well as based upon the segment. We can configure per day.

We're able to do transformations. We can do the validation before calling the API. Once validation is done, we will show the set of validation. Either it can be the OTP validation or it can be a token validation. Once that is done, we can call the final API, which calls the code banking system for doing the payments.

We've acquired a new bank and would like to integrate e-services into the offering. We'd like to be able to have an option for doing an activation directly from the internet banking area so that there is no need to contact the bank directly. Having e-services capabilities would be ideal. 

There are a lot of enhancements and new features coming.

Currently, in mobile applications, we don't have push notifications. We're hoping that will come in the new release. 

I've been using the solution for 3.5 years. 

It's stable enough. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. If I want to do any changes or anything, it has a one-click publish. There's no need to re-upload anything. We make changes, we expand, and it is a one-click deployment.

Currently, in Bahrain alone, there are 40,000 users on the app. We have the same for other countries as well. We have deployed more production for three entities - Bahrain, Egypt, and the UK. Currently, for the other three entities, it is in progress. We are planning to move those changes at the end of September.

We can add users as necessary. In LifeTime, we're able to handle user management. We're able to create a set of users and we can assign roles. It can be an admin role, like full control where it's able to do publishing, feedbacking, everything. We can receive a set of users and control access to certain areas. 

Technical support is very good. If there is any production issue or anything, we can raise the ticket and they're immediately helping. If there are any deployment changes that get affected, it means we have control of all directions also. Therefore, we can manage everything properly, without any effect, actually. Everything is completely handed down to OutSystems and it is more stable. If any deployment causes us an issue we can revert back to the older version and it'll work fine.

Before that, I used a server platform called Forti. It is similar to the OutSystems Platform. We were able to use mobile and web publications and able to create using that.

I worked on an AD platform as well. 

Comparatively, I'm able to see OutSystems is very easy to maintain and easily fulfills the business requirements. 

The deployment and process depends upon the model we are selecting. Normally consider if we are selecting big models, it'll take around 30 to 40 minutes for making a deployment to set up 15 applications. For example, if it is a mobile application, it means if we can select only the application, it will take a maximum of five to ten minutes for creating the solution and deploying in the UIT of production. For internet banking, we use Windows authentication, ID logins. For mobile banking, we used third-party APIs. We used common plugins for the camera location and everything. We integrated with Apple, Google, and Apple Wallet also.

Everything is completely handled in OutSystems, so we have a LifeTime available in OutSystems. Previously, we don't have LifeTime so we manually exported the solution and we deployed it in the UIT. With the help of LifeTime, we're able to see the versions and the differences. We can select the proper particular application and we can do the deployment. It is easy to maintain and easy to deploy as well.

For doing the deployments, any changes, are completely handled on our side.

I'm not sure how the licensing is set up. I don't handle that aspect.

However, I am able to see it s very costly as compared to other platforms. That said, we see the benefit of paying so much. They provide a lot of options. 

While we use version 11.10.20 for service, the service center for LifeTime is 11.0. Currently, we need to upgrade that. The upgrade plan is in progress. We have had to start recently.

I'd recommend the solution to others. 

I would rate it eight out of ten.