OutSystems Reviews

I am a consultant for another organization. We've been using OutSystems to develop in-house applications and a convention-type application.

The solution is all-encompassing and very easy to use with its drag-and-drop feature. OutSystems has a Forge feature that allows me to drag and use predeveloped components into the platform so that I don't have to develop everything from scratch.

I'd like to see AI features integrated into the solution.

I have been using OutSystems for two years.

We've very rarely encountered an issue with the solution crashing.

I rate the solution’s stability a nine and a half out of ten.

OutSystems is a very scalable solution. We developed an app, and we've had no problem at all with having 200 people at the convention and, in other cases, 1,000 people at the convention. We use the solution daily in our organization.

There have been times when the solution's technical support took a while to respond. This happens mostly because their technical support is not in North America but Portugal.

Neutral

I also extensively use another product called Apex. It's an excellent product, but it's not the same as OutSystems. With OutSystems, I can develop phone applications. I cannot do that with Apex because it's built more for a back office.

Using OutSystems to develop applications in-house as opposed to using third-party solutions has probably saved our clients a lot of money in the long run. They're not paying the licensing fees over and over again to the other platforms.

The solution's integration is very good. We've integrated the tool into some other SQL areas we have at the client, and it's no problem integrating at all. The solution is deployed on the cloud.

OutSystems is an excellent platform for development and would be an excellent tool for any small, medium, or enterprise business. However, depending on the price, which I don't know, it may be out of range for small and medium businesses.

Overall, I rate the solution a nine out of ten.

I use the solution since it is a low-code platform. I am more into the BFSI domain. Most of the projects that have dealt with revolve around the banking sector. I have used the product for web development and mobile applications. My company has worked on a mobile app for a bank's core processes. My company took care of the website part of the bank with the help of OutSystems. My company also operates with other clients who operate in the banking sector. My company has also dealt with the insurance domain and mutual funds.

The product's high price is an area of concern, where improvements are required. OutSystems should play around with the market or with its competitors. A lot of the clients feel that the license cost of OutSystems is way too high than the prices of its competitors.

In the future, I want OutSystems to offer support for which they should not charge any money from users. If a client is new to OutSystems and has taken a license for two or three years, I believe that the solution should provide free support for a year.

I have been using OutSystems for four years.

Stability-wise, I rate the solution an eight or nine out of ten.

When it comes to the scalability part and its impact on our organization's growth, I can say that the development and implementation timelines are minimalistic, which is something that is good. It is pretty easy to implement anything that a specific client wants with the help of OutSystems. It doesn't take years to implement something with OutSystems since such areas can be dealt with quickly.

From migration to adding internal applications is easy with the product. The platform is very adjustable based on the requirements. The customization levels offered by the product are good. It is possible to distribute the loads in OutSystems.

My company deals with around ten customers who use the product.

I have experience with high-code platforms like Java and Clutter.

The product's setup is more of a PnP procedure, making it an easy process. I feel that the setup process can be a bit complex at an architectural level.

The solution is deployed on an on-premises model.

The number of people required for the deployment and maintenance of the product depends on the product that is used. If a business entity has multiple business units, it takes a longer time to implement the product. In general, my company has a team of around 15 to 20 people to take care of the implementation process.

The clients who use OutSystems feel that it is a bit expensive.

There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product.

I don't see any differences between Java and Clutter or OutSystems since I use different products depending on the requirements of our company's clients. I don't get the clients to choose a particular platform, but my company recommends OutSystems. Not all of our company's clients prefer OutSystems.

The product's scalability is very good. The tool offers easy integration with multiple platforms.

The product's features and speeding up the application development process stem from the fact that the capabilities provided by the tool are not limited. The whole platform, user experience, and implementation time are good.

The interface of OutSystems has impacted our company's development workflow since it is very user-friendly. I rate the product's interface a four out of five.

Though OutSystems is an expensive product. If an organization wants better dynamics when it comes to a particular platform, I would recommend OutSystems to such companies.

In terms of user support and community engagement, I rate the tool a ten out of ten.

The value and positive impact experience from the use of the solution stems from the fact that it works very well when it comes to load balancing. The product is also easily configurable.

I rate the overall tool a nine out of ten.

We are using all aspects of OutSystems. We use it in almost all of our applications, application development, migration, and modernization. Basically, we use it for almost any traditional technology like .NET and Java.

OutSystems requires only one skill set for both the frontend and backend. As the world is heading towards scarcity of resources, this is a major advantage.

The visual program of OutSystems is one of the major advantages of this solution. Because of this, we don't need to have a separate skill for the front and backend services or extensions, it only requires one skill set. 

Another valuable feature is the speed of the entire implementation of the solution. 

The solution is ground up, it follows exactly what the developer does. The product could be improved if there was a shortcut, or predefined, predictable templates provided. Infusing AI that would automate the process would be game-changing. 

On a logical level, if data on a form is automated, it would be great if when required, the developer can then go and look for it. 

I have been using OutSystems for seven years.

Technical support is good. They are responsive and knowledgeable.

The initial setup of OutSystem is very simple. I would rate the implementation a four out of five for ease of setup.

The solution is not open source. It is a platform that is given free of cost to the developers. When it comes to commercial use, there are restrictions and costs. 

I believe they have two pricing options. One is approximately $4000 USD a year and the other is approximately $10,000 USD a year.

Obviously, you need to incur your own infrastructure costs or maybe even your own server. Other costs come in the form of security, maintenance, and the amount of data required to be held in the cloud.  

The implementation of the solution is fast, but the challenge is that the guy who is on the ground needs to understand the framework. The framework you are building makes a difference.

Overall, I would rate OutSystems a nine out of ten.

The main use case is that it is a platform as a service based on .NET. We can build any type of enterprise application, but not reporting tools. It supports multi-channel development for websites and mobile applications. We can create a single mobile application and generate iOS for the App Store and Android APK files for the Google Play Store. No recoding is required for conversion, only generation of iOS or APK files as needed.

I have mainly worked on financial and banking domains, and this platform supports all types of use cases. Additionally, with generative AI, OutSystems has started supporting it.

By using a backend database to store data brainstorming and consuming AWS APIs, our customers support the predictive AI mechanism. We can also go with generative AI because most of the tools are available in the market. OutSystems has a feature, IPP (Intellectual Property Protection), that allows for architectural property. 

If someone wants to develop a website or web application in two to three months, they can develop that application in OutSystems. If they don't want to continue with OutSystems as a platform, they can convert the OutSystems source code into normal .NET code. 

There is no extra cost required, and the application will work as a .NET source code base.

This is a possibility that the user or company can adapt this tool for development, and later, if they want to save costs, they can convert it to .NET. This is not possible with other tools.

OutSystems has integrated AI.  We can improve the application tool. For example, if a user is creating a ticket, by using generative AI technology, we can create user interaction inputs. Users can input case IDs and their contacts. Based on that, the large language model (LLM) connects with the OutSystems vector databases and is capable of analyzing and understanding what you want in natural language.

So, some sort of predictive analysis. Based on that, the program can accept the outputs.

There is room for improvement in support. They maintain a two-day SLA for everything. 48 hours is very high.

Scalability is supported by default by OutSystems on the cloud. Let's say we are buying 10 GB or 20 GB of hardware, and our database is near failure. We can request them to increase the sizes from the backend. The OutSystems cloud platform is based on AWS and installed on AWS. So whatever AWS supports is supported by OutSystems.

If we need any extra features, like using S3, OutSystems can integrate with it, but extra licensing costs are required. From the scalability and security point of view, everything is supported by OutSystems, and it is a managed service. Based on that, they are charging.

If I face any problem during application development, I can create tickets based on the category by logging into my account. There is an SLA of two to three days based on the ticket's priority, and the team responds accordingly.

Most of the time, they resolve all issues. To speed up the process, they call if there is a high-priority ticket. We connect with them and fix the issue collaboratively via phone.

I will not rate it ten, though, because they are maintaining a two-day SLA for everything. 48 hours is very high.

Positive

I did not spend my time on any other platform. For the last ten years, I have only been involved with OutSystems.

The initial setup is not difficult because everything is based on integration. A set of databases, like vector databases, and things like that require extra hardware and software configuration. But integrating with OutSystems is very easy.

There is ROI. To be specific, it's purely for the developers. It's reducing the cost of development. There is a 100% guarantee the platform is promoting code on the server with accuracy. Logical errors are a different thing, but the source code generated is secure. Anyone can understand the source code easily. We are providing security as a visual development tool. 

By using the visual development tool, there is no need to remember the syntax. Everything is available as drag and drop. It just depends on remembering how and when we need to use a node for development purposes. Let's assume a project in .NET, native .NET, or Java takes around 12 months. In OutSystems, we can build that application in four to five months.

So, twice or even more. This is the area where we can improve and save money. But definitely, this is a highly in-demand tool, and the cost is very high. It's completely dependent on the vendor. Some companies are going with the cloud environment, and some organizations are using the on-premises environment. In the cloud environment, everything is managed by OutSystems. They provide some credentials, and the company can start developing multiple applications on the same cloud license.

The cost is high. I saw on the website that the minimum license is around $4,000  per month.

Overall, I would rate it a ten out of ten. I would definitely recommend this tool.

The solution can be used to develop apps, websites, and core applications. We are working for an insurance company on an application to digitize hundreds of documents. We also work for a bank on an application to manage time and time sheets.

It is easy to develop things. It is much easier to develop applications with the product’s IDE.

OutSystems is creating a new platform on the cloud called ODC. The new version could be improved.

I have been using the solution for about five years.

The tool is quite stable. It depends on the way we use it.

Our clients are medium and large enterprises.

My team contacts support. The support responds quite well.

Positive

We have used some local platforms before.

The initial setup is straightforward. Normally, the solution is cloud-based, but it depends on the clients. For the setup of the platform, we must have a contract and license from OutSystems. The setup takes one to three weeks.

The return on investment is difficult to measure, but the time to market is much faster.

OutSystems has a lot of traction in Portugal. We are studying Mendix and Appian to see if they could be adequate in some cases. Some clients don't have the capacity to support OutSystems, or they might be using other tools. We want to adapt to other platforms and tools. Overall, I rate the product an eight out of ten.

We have been actively following the below strategy for our application development:

• Core applications and systems (SaaS-based external products)
• Bespoke Applications (using Microsoft Azure and Dotnet Application development technologies and tools)
• Quick turnaround applications for web and mobile (Outsystems)
• Portal knowledge and corporate portals (WordPress, SharePoint, DocuWare)
• Cloud Platform (Azure and AWS)
• Support within two hours on the community portal
• Access to native functionalities (camera, geolocation, QR code reader, and access to file systems, address book, and device calendar)
• Supports custom branding
• Supports custom plugins
• Silk UI response framework
• Big focus on performance
• Best practice for CSS and JS
• Tested on several modern browsers and devices
• Support and community (52000+ members, 500+ projects, and two-hour response time)

The OutSystems platform has improved the quick turnaround for application development and deployment.

It provides for faster development and better software releases.

The solution helps reduce costs and gives us an efficient budget.

The ease of management is great.

The product has good reliability and has improved business continuity with increased resilience.

We have a lot of choices through open-source standards.

The product gives us better customer experiences.

There is access to native functionalities (including the camera, geolocation, QR code reader, and access file systems, address books, and device calendars).

It supports custom branding and custom plugins and has a Silk UI Response Framework.

There is a big focus on performance.

The product has best practices for CSS and JS.

It has been tested on several modern browsers and devices.

There is support and a good community (52000+ members across 500+ projects and a two-hour response time).

Below are the solution's most valuable features: 

• Device support (Android 4.0+, iOS 7+, Windows 8.1+)
• Access to native functionalities (camera, geolocation, QR code reader, access to file systems, address books, and device calendars)
• Custom branding
• Custom plugins 
• Silk UI Response Framework
• Performance
• Best practices for CSS and JS
• Tested on several modern browsers and devices
• Great support and strong community (52000+ members, 500+ projects, and a two-hour response time)
• Online developer training
• Integration Studio
• Service Studio
• Service Center
• Deployment services
• Faster development and better software releases
• Reduce costs/improves budget
• Ease of management
• Reliability/improved business continuity with resilience
• Choice through open-source standards
• Better customer experiences

Areas of improvement include:

• Offering workflow solutions
• Adding event-driven architecture
• Usage of PWA, Responsive, and SPA architecture for front-ends.
• Better documentation and deployment tools. The packaging features need to be standardized using DevOps.
  
• Vertical Tabs (there is a Vertical Tabs problem: Entities.Orientation)
• Data Grid improvements and UI improvements
• There are performance issues in table data using React
• They need to make improvements in various UI assets. 
• There should be automation of logs
• We have performance issues while fetching bulk data
• Need integration with core systems and integration with Outlook email

This is a no-code platform solution. We have been using this for the past five years. We've used it for building solutions for web applications and mobile applications. There is a quick turnaround for applications that need to be implemented and deployed for business.

The solution offers good stability.

There are good scalability options. However, scalability can improve.

The solution offers excellent customer support and responses can be expected within two hours from the community forum to help with resolution.

Positive

This is the first time we are using a no-code solution end-to-end.

The initial setup is straightforward. The process is good enough and elaborate documentation and help in community forums can help the process.

This was an in-house implementation from the development team.

ROI and TCO are great.

With the pressure to deliver new customer and employee digital experiences and having to adjust existing enterprise systems to cope with the market changes, 75% of app development would use low-code platforms. Outsystems has the highest ROI.

The setup cost, pricing, and licensing costs are competitive.

We have not evaluated any other options.

My client is the owner of the OutSystems platform, which we have utilized for various purposes, including an event app. This app tracks agendas, speakers, and registration for events.

The most valuable features of OutSystems are the user-friendly platform. The drag-and-drop feature is great. I have used other rapid application development tools before, but they were not as advanced as OutSystems. With the previous tools, I had to manually build certain features, but OutSystems does it automatically.

OutSystems has the ability to create algorithms based on the data requested. I can specify what data I need in natural language and the platform will build the algorithm for me. This is a great feature.

I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me.

The documentation could improve. The reason I am having many problems with the APIs is that there is not a comprehensive piece of documentation that I can read that explains exactly how to do what I'm doing. I've tried the forum, I've tried the Forge, and downloading other components, trying to look at that. However, there isn't a good simple explanation of how to do it.

I have been using OutSystems for approximately a year and a half.

The platform is very stable, and I have not encountered any issues or crashes so far. I cannot speak to how it performs on more advanced tasks as I have not encountered any such scenarios yet.

OutSystems is a scalable platform.

I rate the scalability of OutSystems a nine out of ten.

I have not yet needed to reach out to the technical support team. I am currently attempting to troubleshoot the API integration on my own as per my agreement with the client. However, if I am unable to find a solution, technical support would be my next step.

The solution is expensive. The platform is not suitable for all of my clients. I work with labor unions and other smaller organizations that would not be able to afford the platform's current pricing model. It would be beneficial if there were a scaled-down version or a tiered pricing option that would allow me to build an app or a web app that is more cost-effective for my clients. Currently, the platform's pricing is too high for many of my clients, who would not be able to afford something in the $50,000 to $100,000 range.

I rate OutSystems a nine out of ten.

We use OutSystems for developing applications that are used by clients in Canada, USA, and Europe. OutSystems has been very effective for us in developing both web and mobile applications. It has reduced our development time by around 30 to 40 percent.

We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process. In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems.

While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed.

I've been with OutSystems for about three and a half years now.

On a scale from one to ten, I'd rate the stability of OutSystems at nine.

In terms of scalability, I'd rate it at eight.

OutSystems' technical support has been very helpful and responsive.

Positive

Before OutSystems, I mainly worked with .NET and Android development.

Deployment with OutSystems has generally been straightforward, although we've encountered some challenges with UI development.

I'm mostly focused on development, but our DevOps and maintenance team consists of about five to six people.

The main benefits we've seen after implementing OutSystems include significant time savings, improved deployment processes, and convenient configuration settings in the service center.

As for licensing costs, I'm not directly involved in that aspect.

Overall, I'd rate OutSystems a nine out of ten.