PeerSpot user
Enterprise Architect at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Custom plugins, good performance, and easy to manage
Pros and Cons
  • "It provides for faster development and better software releases."
  • "We have performance issues while fetching bulk data."

What is our primary use case?

We have been actively following the below strategy for our application development:

  • Core applications and systems (SaaS-based external products)
  • Bespoke Applications (using Microsoft Azure and Dotnet Application development technologies and tools)
  • Quick turnaround applications for web and mobile (Outsystems)
  • Portal knowledge and corporate portals (WordPress, SharePoint, DocuWare)
  • Cloud Platform (Azure and AWS)
  • Support within two hours on the community portal
  • Access to native functionalities (camera, geolocation, QR code reader, and access to file systems, address book, and device calendar)
  • Supports custom branding
  • Supports custom plugins
  • Silk UI response framework
  • Big focus on performance
  • Best practice for CSS and JS
  • Tested on several modern browsers and devices
  • Support and community (52000+ members, 500+ projects, and two-hour response time)

How has it helped my organization?

The OutSystems platform has improved the quick turnaround for application development and deployment.

It provides for faster development and better software releases.

The solution helps reduce costs and gives us an efficient budget.

The ease of management is great.

The product has good reliability and has improved business continuity with increased resilience.

We have a lot of choices through open-source standards.

The product gives us better customer experiences.

There is access to native functionalities (including the camera, geolocation, QR code reader, and access file systems, address books, and device calendars).

It supports custom branding and custom plugins and has a Silk UI Response Framework.

There is a big focus on performance.

The product has best practices for CSS and JS.

It has been tested on several modern browsers and devices.

There is support and a good community (52000+ members across 500+ projects and a two-hour response time).

What is most valuable?

Below are the solution's most valuable features: 

  • Device support (Android 4.0+, iOS 7+, Windows 8.1+)
  • Access to native functionalities (camera, geolocation, QR code reader, access to file systems, address books, and device calendars)
  • Custom branding
  • Custom plugins 
  • Silk UI Response Framework
  • Performance
  • Best practices for CSS and JS
  • Tested on several modern browsers and devices
  • Great support and strong community (52000+ members, 500+ projects, and a two-hour response time)
  • Online developer training
  • Integration Studio
  • Service Studio
  • Service Center
  • Deployment services
  • Faster development and better software releases
  • Reduce costs/improves budget
  • Ease of management
  • Reliability/improved business continuity with resilience
  • Choice through open-source standards
  • Better customer experiences

What needs improvement?

Areas of improvement include:

  • Offering workflow solutions
  • Adding event-driven architecture
  • Usage of PWA, Responsive, and SPA architecture for front-ends.
  • Better documentation and deployment tools. The packaging features need to be standardized using DevOps.
  • Vertical Tabs (there is a Vertical Tabs problem: Entities.Orientation)
  • Data Grid improvements and UI improvements
  • There are performance issues in table data using React
  • They need to make improvements in various UI assets. 
  • There should be automation of logs
  • We have performance issues while fetching bulk data
  • Need integration with core systems and integration with Outlook email
Buyer's Guide
OutSystems
April 2024
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.

For how long have I used the solution?

This is a no-code platform solution. We have been using this for the past five years. We've used it for building solutions for web applications and mobile applications. There is a quick turnaround for applications that need to be implemented and deployed for business.

What do I think about the stability of the solution?

The solution offers good stability.

What do I think about the scalability of the solution?

There are good scalability options. However, scalability can improve.

How are customer service and support?

The solution offers excellent customer support and responses can be expected within two hours from the community forum to help with resolution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first time we are using a no-code solution end-to-end.

How was the initial setup?

The initial setup is straightforward. The process is good enough and elaborate documentation and help in community forums can help the process.

What about the implementation team?

This was an in-house implementation from the development team.

What was our ROI?

ROI and TCO are great.

With the pressure to deliver new customer and employee digital experiences and having to adjust existing enterprise systems to cope with the market changes, 75% of app development would use low-code platforms. Outsystems has the highest ROI.

What's my experience with pricing, setup cost, and licensing?

The setup cost, pricing, and licensing costs are competitive.

Which other solutions did I evaluate?

We have not evaluated any other options.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director, Research & Advisory, Applications Development at a tech services company with 501-1,000 employees
Real User
Top 20
Easy to set up with good drag an drop functionality but needs better documentation
Pros and Cons
  • "The product is mostly stable."
  • "The documentation needs to be more robust."

What is our primary use case?

My engagement with the solution was primarily as a private contractor for our banks. We were doing several RPA developments for banks. So they had some processes whereby they wanted to use a low-code approach. They wanted to create workflows out of that. That's what I was focusing on.

What is most valuable?

Their drag-and-drop functionality is amazing. Their visual layout designers tend to be way better than the ones that I've seen - even compared to something as simple to use as Power Apps.

It's easy to set up the solution.

The product is mostly stable. 

What needs improvement?

One of the things that they could do a little better is the performance speed of the UI refresh. It sometimes seems a little choppy, depending on what sort of machine power we have. I have a moderately powered machine, and I still found that the reload of the UI was not the most accurate, and I would have to reload the same page a couple of times to get the reflection of the right information. 

It's frustrating in that if you forget to refresh, you're showing somebody the wrong thing, and your bosses aren't happy with you.

The documentation needs to be more robust.

Their UI reach refresh rates could be perhaps better. There's a lot of heavy focus on the client being able to create, to refresh quickly. I don't know what that mechanism looks like for them. 

The integrations that have been created for automated testing, et cetera, should be a big area of improvement for them. If they could think about creating better integrations or opening up the integration space to get more hooks into more automated testing frameworks and platforms, it would be a nice little addition to their whole arsenal.

OutSystems has an opinionated approach to how it will save the data in the back and how it will create application architecture. So they have components, and they have the ability to break things into smaller pieces, however, if I was ever to try and take the system that OutSystems created and try and replicate and take that code base, for example, and put it into a .NET IDE, it doesn't work. Ever. That was sort of a bummer for me.

One of the things that I keep hearing from people is, "We are going to use low-code applications of platforms to create a very basic proof of concept," and that is where their inclusions end. However, to use that proof of concept of complex work, we need to go back to the Javas, and the .NETs, and the C++ of the world. The ability to get that code over and make it work in these different IDEs was not well thought through.

For how long have I used the solution?

I've used the solution for a year and a half. 

What do I think about the stability of the solution?

Except for the issues around screen refreshes, its stability is okay. It's fine. It's comparable to PowerApps.  

Which solution did I use previously and why did I switch?

I've also used Microsoft PowerApps.

Clients were also using UiPath.

How was the initial setup?

The initial setup was straightforward, however, initially getting my feet wet, and kicking it off, can be difficult. The documentation at that moment in time was lacking. It was a very basic, here's how you do a hello world kind of thing, and everything else that followed those instructions were based on the same simple idea. If they could just start making the documentation a bit more realistic with real-world situations, they'll definitely be helping their clients a lot.

There isn't a lot of maintenance needed. There only needs to be one person maintaining the product.

What other advice do I have?

My advice would be more for OutSystems. They need to make documentation foolproof. They need to make it easy enough for anyone to read and get it up and running. From OutSystems's point of view, they would prefer not to have people struggle for installations, so they should make it really super quick. 

I'd rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OutSystems
April 2024
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
JG5 - PeerSpot reviewer
Consultant at Wurth IT
Consultant
Top 10
The integration capabilities have significantly enhanced our app's functionality
Pros and Cons
  • "We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process.In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems."
  • "While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed."

What is our primary use case?

We use OutSystems for developing applications that are used by clients in Canada, USA, and Europe. OutSystems has been very effective for us in developing both web and mobile applications. It has reduced our development time by around 30 to 40 percent.

What is most valuable?

We've used features like batch processing timers, components, and integrations with other systems like SAP, which have accelerated our development process. In terms of productivity, we've seen a 30 percent reduction in screen design time and an additional 10 percent improvement when implementing client requirements. OutSystems' integration capabilities have significantly enhanced our app's functionality, making it quicker and easier to connect with other systems.

What needs improvement?

While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed.

For how long have I used the solution?

I've been with OutSystems for about three and a half years now.

What do I think about the stability of the solution?

On a scale from one to ten, I'd rate the stability of OutSystems at nine.

What do I think about the scalability of the solution?

In terms of scalability, I'd rate it at eight.

How are customer service and support?

OutSystems' technical support has been very helpful and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OutSystems, I mainly worked with .NET and Android development.

How was the initial setup?

Deployment with OutSystems has generally been straightforward, although we've encountered some challenges with UI development.

What about the implementation team?

I'm mostly focused on development, but our DevOps and maintenance team consists of about five to six people.

What was our ROI?

The main benefits we've seen after implementing OutSystems include significant time savings, improved deployment processes, and convenient configuration settings in the service center.

What's my experience with pricing, setup cost, and licensing?

As for licensing costs, I'm not directly involved in that aspect.

What other advice do I have?

Overall, I'd rate OutSystems a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Owner at Berrot Consulting Limited
Real User
Top 20
Versatile with great scalability and great technical support
Pros and Cons
  • "There is literally a ton of stuff it can do. It's very flexible."
  • "The solution is costly."

What is our primary use case?

One of our clients is a union, like a labor union, and therefore they're using it to develop an engagement-type app, for member engagement applications.

What is most valuable?

Overall, it's a very nice solution.

The fact that you can run it on a lot of platforms is great. The client's goal is to create a mobile application that a lot of platforms, a lot of the old enterprise type platforms cannot do. The client wants to create something that you can put in every member's hand to engage with that member. The platform they were using before, for sure, cannot do that. This solution is very versatile in that sense.

There is literally a ton of stuff it can do. It's very flexible.

The scalability is very good.

The stability is great.

They have very good technical support.

You can run it on their cloud platform or you can run it on your own cloud platform. It's your choice where you run it. If you don't like their cloud, then you can go to somebody else's cloud and run it there and they will install it on there for you.

What needs improvement?

The solution is costly.

The solution is still very new to me, and it's therefore hard for me to discuss missing features. I'm still learning and discovering.

For how long have I used the solution?

I haven't been using the solution for that long. It's very new to me. It's likely been about two short months.

What do I think about the stability of the solution?

The stability is very good. I haven't run into any issues at all. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's great.

What do I think about the scalability of the solution?

The solution is much better suited to enterprise-level organizations.

The product is definitely scalable. You can go from, for example, 10 users to a million users. It's just a matter of how much hardware you put behind it. Everything runs on the cloud. Therefore, you just keep throwing more memory, more disc space, more processing power, et cetera. It's not a problem.

How are customer service and technical support?

Tech support is very good. They have online support and they have a support number as well that you can call. You can initiate a support case and they usually get back to you probably within three to four hours, maximum. They are very, very helpful and responsive. We are quite satisfied with the level of service.

How was the initial setup?

I didn't do the setup myself. That was actually done by OutSystems. I can't speak to how easy or difficult the process is, or how long the deployment takes. I don't have any insights in that sense.

What about the implementation team?

We had OutSystems handle the installation for us. We did not handle the process on our own.

What's my experience with pricing, setup cost, and licensing?

The cost of the product is very high and would price out smaller organizations.

My client pays for the solution. Therefore, I have no visibility of the cost. I can't speak to the licensing or the pricing, or the terms of use.

Which other solutions did I evaluate?

We've also looked at Mendix and Vinyl. We looked at Gartner and compared them with this product.

What other advice do I have?

I'm an external consultant. I have a few different clients. I have no relationship OutSystems directly.

I played a little bit with OutSystems. I have one of my other clients on an OutSystems user. I'm in the process of just learning. I am trying it out. I have a computer consultant that is helping me. There are certain things that I'm looking at, in general. 

The OutSystems platform is really nice, however, it's very expensive for small to medium-sized businesses. I have one customer that's an enterprise-sized organization that can afford OutSystems, however, there are a lot of my other clients that are not that large. Vinyl might be a better solution for them.

I'd recommend the solution, however, I would suggest those considering the solution to do their homework first. Look at Gartner and other opinions. Understand what you are getting into, and then decide.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pedro-Martins - PeerSpot reviewer
Compatance manager at Advance Works
Real User
Top 20
A stable product that has a responsive support team and enables organizations to develop applications easily
Pros and Cons
  • "It is much easier to develop applications with the product’s IDE."
  • "The new version could be improved."

What is our primary use case?

The solution can be used to develop apps, websites, and core applications. We are working for an insurance company on an application to digitize hundreds of documents. We also work for a bank on an application to manage time and time sheets.

What is most valuable?

It is easy to develop things. It is much easier to develop applications with the product’s IDE.

What needs improvement?

OutSystems is creating a new platform on the cloud called ODC. The new version could be improved.

For how long have I used the solution?

I have been using the solution for about five years.

What do I think about the stability of the solution?

The tool is quite stable. It depends on the way we use it.

What do I think about the scalability of the solution?

Our clients are medium and large enterprises.

How are customer service and support?

My team contacts support. The support responds quite well.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used some local platforms before.

How was the initial setup?

The initial setup is straightforward. Normally, the solution is cloud-based, but it depends on the clients. For the setup of the platform, we must have a contract and license from OutSystems. The setup takes one to three weeks.

What was our ROI?

The return on investment is difficult to measure, but the time to market is much faster.

What other advice do I have?

OutSystems has a lot of traction in Portugal. We are studying Mendix and Appian to see if they could be adequate in some cases. Some clients don't have the capacity to support OutSystems, or they might be using other tools. We want to adapt to other platforms and tools. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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APAC Head Of Delivery @ Do iT Lean at Do iT Lean
Real User
Top 5
Great for building web and mobile applications, suitable for large enterprises and small to mid-sized businesses across different industries
Pros and Cons
  • "I find it to be a genuinely cool and effective platform for my development needs."
  • "I would like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT."

What is our primary use case?

OutSystems is a versatile development platform that I find incredibly useful for various purposes. It is great for building both web and mobile applications, making it suitable for large enterprises and small to mid-sized businesses across different industries like banking, healthcare, manufacturing, and more. With its visual development, pre-built components, and easy maintenance, OutSystems has significantly expedited software development in my experience, offering a rapid and efficient solution for a wide range of applications.

What is most valuable?

In comparison to other local development platforms, OutSystems is quite advanced. While every platform can benefit from ongoing enhancements, OutSystems seems to have most of the features I, as a software professional, would look for. I have started working with it, and I find it to be a genuinely cool and effective platform for my development needs.

What needs improvement?

OutSystems is already on the right track for improvements. They plan to transition from their cloud platform to a cloud-native architecture, emphasizing infrastructure scalability and the integration of Docker containers, which is a positive step forward. I would also like to see OutSystems improve its integration capabilities, especially with emerging technologies like AI and GPT. Integrating with AI and GPT models could enhance OutSystems' functionality and help it easily adapt to new trends and concepts in connectivity and artificial intelligence in future releases.

For how long have I used the solution?

I have been using OutSystems since 2011.

What do I think about the stability of the solution?

I would rate the stability of OutSystems as a ten out of ten.

What do I think about the scalability of the solution?

OutSystems supports both horizontal and vertical scaling, and I find it quite easy to scale applications when needed. Adding a front-end server to a cluster, for instance, is a straightforward task that takes just a few minutes. As long as you follow OutSystems' recommended application composition and architecture, scalability is not a problem, and I would rate it a solid ten out of ten for scalability. In our company, around eighteen to nineteen developers are actively using OutSystems to develop applications for our customers. For mid-sized applications with OutSystems, you don't require large teams. OutSystems encourages small teams to use agile methodology. Typically, you need an engagement manager, a tech lead, and two to three developers for a medium-sized project. Additionally, a solution architect may be necessary initially, and then one tech lead and two developers are often sufficient for ongoing work.

How are customer service and support?

I have had a positive experience with OutSystems' tech support. They offer a guided learning path, well-structured documentation, and a valuable component repository called Forge. Their community is also quite active, with fellow users and even OutSystems champions and family members providing assistance. In addition, they have a stable support process where you can create a support ticket, and the OutSystems team will reach out to help with any issues. Overall, I'm satisfied with the support available from OutSystems through their various resources.

How was the initial setup?

Setting up OutSystems is straightforward, and even citizen developers can quickly learn and start building software with it. While complex applications may require professional expertise, OutSystems provides numerous prebuilt components and features, such as UI components for creating beautiful interfaces and easy database design tools, making it accessible even for those without extensive design or development experience. It is also user-friendly when it comes to handling logic, integrating with third-party services, and working with APIs. Overall, I find it to be a great and user-friendly platform for software development. The deployment process in OutSystems involves using a tool called Lifetime, which acts as a control console for managing different environments. When you purchase an OutSystems license, you typically receive three environments: development, QA, and production, along with a separate Lifetime environment. Lifetime keeps track of application versions and modules deployed on servers in each environment. It alerts you when an environment is outdated compared to a new version in development. Lifetime also checks references and other prerequisites before deploying releases from one environment to another, making the deployment process straightforward and well-managed.

What's my experience with pricing, setup cost, and licensing?

OutSystems licenses are not cheap, but they fall within the range of standard pricing. It is not very expensive or overly budget-friendly; it is more in the middle, making it an average-cost option for organizations.

Which other solutions did I evaluate?

Before using OutSystems, I explored other tools like APN and Automation Anywhere. However, I found OutSystems to be the best fit because it offers both rapid application development and flexibility. Unlike some other tools, OutSystems allows you to integrate with third-party libraries and technologies like .NET, Java, BigQuery, and more, making it a more flexible and easily adaptable platform.

What other advice do I have?

I would definitely recommend OutSystems to others. Overall, I would rate it as a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mohamed Ali CHAABANI - PeerSpot reviewer
Technical Project Manager at PlanetConectus
Real User
Provides a standardized approach to development and highly stable solution
Pros and Cons
  • "It is very stable."
  • "There is room for improvement in technical support."

What is our primary use case?

I have used it for a company in Saudi Arabia. The application was mainly focused on transportation. The other application is a recent upgrade.

What is most valuable?

I love OutSystems because, as a manager and someone who has experience with various traditional development technologies (approximately 20 technologies), it provides a standard approach. Unlike other companies where there is no development standard, with OutSystems, we have our own standard. This makes it easier when transitioning between developers or onboarding new team members.

What needs improvement?

It's not easy to master OutSystems within the first month. Even if you have ten years of experience, like me, it will take about two to three months to explore everything. For example, customizing a header or integrating a video is not easy. 

Many people assume that mastering OutSystems is as simple as drag and drop, but for specific tasks, you need someone with development experience, preferably a senior or expert with over five years of experience. 

Sometimes it requires both skills, someone who knows how to develop and add script code or extensions to our system. However, there are also times when it is easy. Let's say around seventy percent of the time; it's easy. Customizing the user interface, aside from the header, is relatively straightforward, although I did encounter difficulties with the header. 

Another example is working with live video, which is also not easy.

For how long have I used the solution?

I have been using OutSystems for one year.

What do I think about the stability of the solution?

It is very stable. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

The scalability of OutSystems is not bad. I know someone who conducted a scalability test. They used SCC Solutions, a telecom company with a great team of developers. They encountered some issues compared to what OutSystems claimed. However, I believe you always need to have a package that can handle more users than OutSystems recommends. 

If they suggest an eight-gigahertz processor, you should go for a better specification. But overall, it's not a major problem. Just make sure to exceed the recommended specifications. OutSystems is widely used in many regions. It's extensively utilized in the UK and Australia, as I have experience working with these countries. However, in some countries, traffic and other factors can make it more challenging.

How are customer service and support?

I did contact the customer service and support team, but they mostly provide general IT support.

I believe there is room for improvement in technical support. However, they are good and responsible in terms of providing documentation and guidance to help you.

How was the initial setup?

I believe you would need someone who is already good in development or has a logical understanding of development. OutSystems has four layers: the timers and processes layer, the interface layer, the version layer, and the database layer. 

Sometimes, when you add a module from the first layer, it doesn't work because it needs to be compatible and supported by the OutSystems platform. Many components or modules from the first layer are often incomplete or non-functional when compared to the later layers. 

Therefore, you need to comprehend the logic and then integrate it. It's not always straightforward. There are challenges involved. 

If you don't have someone who is already skilled in development, most of the time, you won't succeed. I believe you need a certain level of intelligence to excel in OutSystems. You have to be intelligent, like in development. 

I've brought in many developers who weren't skilled in development and put them in our system. They excelled at all the traditional tasks but when I asked for any custom work, it took them around one month to finish.

What about the implementation team?

The deployment process is very easy. It involves just one publish button. They call it the "one publish" button.

In our system, there are always many challenges in development. For example, you don't need an administrator or a developer because we have something called architecture AI. It can evaluate your application and determine if it follows the best practices or not. We already have a baseline of good practice cases or standards for our system, so we're not far from the best practices. There are certain things you can't do directly, like calling a server action. Instead, you need to use client actions. 

There are many perspectives like this that you need to consider. Otherwise, it won't work. For example, you can't simply drag and drop a client action inside a server action. 

I believe anyone would require about two to three months of training, and they would need to build their own application. The issue in our system is that sometimes developers are only skilled in either logic or UI. I think it's important to train people to be proficient in all aspects.

What was our ROI?

There is an annual cost of approximately 23k. So sometimes, you need to wait for a return on investment. It also requires skilled individuals who know how to utilize this technology and train others. Finding good developers isn't easy because most of the people who work with OutSystems come from Big Data or have multiple engineering backgrounds. We face difficulties in finding the right people, and I think this is a common issue across platforms. Nonetheless, I consider it a unique feature.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I still believe in our system, despite some limitations in traditional development. There is always room for improvement. 

I think they are constantly making progress and adding new features. However, sometimes it's not easy to achieve customizations.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Dominik Szczurek - PeerSpot reviewer
Project Manager at Sourceful
Real User
Top 5
A scalable tool for developing mobile and web applications
Pros and Cons
  • "It is a scalable solution...The initial setup of OutSystems is easy."
  • "In OutSystems, cloud management is an area of concern where improvements are required."

What is our primary use case?

My company uses OutSystems for developing mobile applications and web applications.

What is most valuable?

The most valuable feature of the solution is that it is a low-code tool with which it becomes very fast for users to create something and to show the creation to the customer much faster than any other technology.

What needs improvement?

In OutSystems, cloud management is an area of concern where improvements are required. Searching through the logs is an area with certain shortcomings where improvements are required in OutSystems.

For how long have I used the solution?

I have been using OutSystems for half a year. My company has a partnership with OutSystems, and we have a lot of certified engineers.

What do I think about the stability of the solution?

OutSystems has some issues with stability. When OutSystems is used as an enterprise solution or has millions of users, then there are some stability problems with your stability. When millions of users use your application, the management of the databases and caching systems is sometimes not that efficient in OutSystems.

What do I think about the scalability of the solution?

It is a scalable solution.

My company deals with small and medium-sized businesses.

How are customer service and support?

The solution's technical support is good, especially owing to its documentation part. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of OutSystems is easy.

The solution can be deployed in a few hours.

The solution is deployed on the cloud. A user gets access to the user interface and some applications that you can install on Windows, making it a process that one person can do.

What's my experience with pricing, setup cost, and licensing?

OutSystems is an expensive product. My company has to make monthly payments towards the licensing costs attached to the solution. I am unsure about how much my company spends towards the solution's costs, but its cost runs into thousands of euros. There are some additional costs towards which certain payments are to be made, considering that one needs to pay for the end user who uses the solution.

Which other solutions did I evaluate?

I know about the competitors of OutSystems. I didn't choose any of the competitors of OutSystems since it was a product that already existed in my company.

What other advice do I have?

A person is required to maintain the solution.

If someone needs to show their customers really fast results of the development phase of an application, OutSystems is a very good solution that is expensive at the same time.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
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Updated: April 2024
Buyer's Guide
Download our free OutSystems Report and get advice and tips from experienced pros sharing their opinions.