I was only testing OutSystems.
Product Specialist Intern at a computer software company with 501-1,000 employees
Simple initial setup, stable, and useful drag and drop options
Pros and Cons
- "The most valuable feature of OutSystems is the drag and drop and toolchains in the small AI developing environment. Additionally, the documentation is helpful."
- "The most valuable feature of OutSystems is the drag and drop and toolchains in the small AI developing environment, and the documentation is helpful."
- "The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing."
- "The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing."
What is our primary use case?
What is most valuable?
The most valuable feature of OutSystems is the drag and drop and toolchains in the small AI developing environment. Additionally, the documentation is helpful.
What needs improvement?
The dashboards in OutSystems could improve. There are a lot of tabs in the service center that can be confusing.
For how long have I used the solution?
I have been using OutSystems for approximately one month.
Buyer's Guide
OutSystems
March 2026
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?
OutSystems is stable.
What do I think about the scalability of the solution?
The scalability of OutSystems is good.
I am the only one using this solution. I am a student at a university.
How are customer service and support?
The support from OutSystems is good.
I rate the support from OutSystems a five out of five.
How was the initial setup?
The initial setup of OutSystems is easy. You only need to sign up. It takes approximately 15 minutes.
What about the implementation team?
I did the implementation of the solution by myself.
What's my experience with pricing, setup cost, and licensing?
There is a free trial to use this solution and other options available, such as enterprise. There are different subscription plans.
The enterprise version of the solution is approximately $1,500 annually.
What other advice do I have?
The maintenance of the solution can be done by one person.
I would recommend this solution to others. There is a portable version available for them to try.
I rate OutSystems a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Test Analyst at Squerist
Useful low-code tests but can't be used for behavioral-driven development
Pros and Cons
- "OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way."
- "OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way."
- "The PDD framework can't be used for the behavioral-driven development way of working."
- "The PDD framework can't be used for the behavioral-driven development way of working."
What is our primary use case?
I'm using OutSystems to build an ERP system and a customer portal.
What is most valuable?
OutSystems' best feature is that you can build tests with the flow, so even the tests are made in the PDD framework in a low-code way.
What needs improvement?
The PDD framework can't be used for the behavioral-driven development way of working. They're working on improving that, but it's taking a long time. OutSystems also doesn't have branching, which means if there's a production issue, it's not so easy to fix.
For how long have I used the solution?
I've been using OutSystems for a year and a half.
What do I think about the stability of the solution?
OutSystems is stable.
What do I think about the scalability of the solution?
OutSystems is scalable.
How are customer service and support?
We've had good contact with OutSystems' consultants.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We used a team of OutSystems developers.
What other advice do I have?
I would advise anyone considering implementing this solution that you need a senior OutSystems developer to help your in-house developers because it can be quite hard to work with in the beginning. If you have a senior OutSystems developer who can help with best practices, then you're good to go. I would give OutSystems a rating of seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
OutSystems
March 2026
Learn what your peers think about OutSystems. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
Master Collator at a media company with 1,001-5,000 employees
Effective, easy to use and set up, great community support but the technical support an price could be improved
Pros and Cons
- "We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications."
- "Setup is easy, the solution is also easy to learn and there is a lot of community support on forums to help."
- "We had some lagging issues under high data loads, and the solution needed to be customized to improve this."
- "Technical support would get a three out of five, as there is some wait time involved and some solutions were not adequate."
What is our primary use case?
We use the product for developing applications.
How has it helped my organization?
It improved our output, mostly in the reactive and mobile applications we developed.
What is most valuable?
We used almost all of the features, themes, styling guide, and approach components. They are useful in our applications.
What needs improvement?
Technical support could be better, and out-of-the-box performance could be improved.
For how long have I used the solution?
We have been using OutSystems for five years.
What do I think about the stability of the solution?
We had some lagging issues under high data loads, and the solution needed to be customised to improve this.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support would get a three out of five, as there is some wait time involved and some solutions were not adequate. This is an area for improvement.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Darknet but switched to OutSystems because it offered some more tools and features.
How was the initial setup?
Setup was easy and there are a lot of forums to help, I would rate it five out of five in that respect.
What about the implementation team?
We had an in-house setup, requiring only one person.
What's my experience with pricing, setup cost, and licensing?
It depends on the use case, but we found the solution to be pretty expensive.
What other advice do I have?
Setup is easy, the solution is also easy to learn and there is a lot of community support on forums to help. Aside from the cost, OutSystems has been good for us. I would rate OutSystems a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director of Web Solutions at a tech company with 501-1,000 employees
Easy to set up, low maintenance, good support, and it integrates well
Pros and Cons
- "The technical support is perfect."
- "OutSystems allows you to do things really quickly; this product requires very little maintenance, and it is easy to do as compared to traditional programming solutions."
- "The prices should be lower. It is a little bit too high for a small market."
- "The prices should be lower. It is a little bit too high for a small market."
What is our primary use case?
We are a reseller and OutSystems is one of the products that we provide to our customers.
What is most valuable?
OutSystems allows you to do things really quickly.
This product requires very little maintenance, and it is easy to do as compared to traditional programming solutions.
What needs improvement?
The prices should be lower. It is a little bit too high for a small market.
For how long have I used the solution?
I began working with OutSystems in 2014.
What do I think about the stability of the solution?
The stability of this product has been incredible. I would rate it a ten out of ten in this aspect.
What do I think about the scalability of the solution?
We are in a small country and although this is a scalable product, that is not usually an issue for us.
How are customer service and support?
The technical support is perfect.
I would rate the technical support a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is an area that needs to be improved.
The subscription is billed on a yearly basis.
What other advice do I have?
This is a product that I recommend for anybody who is digitalizing things. It's an incredible tool and you can do things very quickly. Certainly, you should look into it if you are going to implement any kind of application. Whether it is field service, internal applications, external websites, or something else that is related to the digitalization of processes, and where you have to interact with many systems for integration purposes, this is a good tool.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Deputy General Manager at HDFC Limited with 1,001-5,000 employees
Is stable and can be easily installed
Pros and Cons
- "It is a stable solution, and the initial setup is straightforward."
- "It is a stable solution, and the initial setup is straightforward."
- "There are not enough resources on the market."
- "There are not enough resources on the market."
What is most valuable?
It is a stable solution, and the initial setup is straightforward.
What needs improvement?
I think the resource ecosystem could be improved. There are not enough resources on the market.
Multiple LDEV support would be great to have in the next release.
For how long have I used the solution?
I've been using OutSystems for three months.
What do I think about the stability of the solution?
It has been stable so far.
What do I think about the scalability of the solution?
It looks as though it will be a scalable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would suggest that you go for at least five or six environments. Typically, they provide three environments, and I think you should go for more, perhaps. six environments by default.
On a scale from one to ten, I would rate OutSystems at eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Technology & Governance at a government with 5,001-10,000 employees
Allows for quick application building, but with a hefty price tag to match
Pros and Cons
- "We have no complaints surrounding both the scalability and stability of this solution."
- "You can use this solution to build applications very rapidly."
- "The technical features are good, but the actual commercialization is out of reach."
- "The biggest challenge for us is the licensing model and the cost of OutSystems."
What is our primary use case?
We use OutSystems to analyze disparate applications that are about to become obsolete.
As we currently can't afford it, we are still in the testing and evaluating phase.
What is most valuable?
You can use this solution to build applications very rapidly. It can also easily be deployed on mobile devices and applications as well.
What needs improvement?
The biggest challenge for us is the licensing model and the cost of OutSystems. The apps that we are interested in have a very large user-base and OutSystems drastically ramps those costs up.
For how long have I used the solution?
I have dealt with this solution for roughly 18 months.
What do I think about the scalability of the solution?
We have no complaints surrounding both the scalability and stability of this solution.
Which solution did I use previously and why did I switch?
We use ServiceNow for CMDB and ITSM related needs; we don't use ServiceNow for application development, so for us, the two aren't comparable. I don't have any experience with SericveNow's capabilities in that space.
How was the initial setup?
Our team had no issues with the technical side of the initial setup. Ultimately, they were able to create prototypes and build apps really quickly. But I think where we failed was with the commercial side of it, in terms of the licenses and the costs surrounding deployment.
I believe our functional labs were up and running within a couple of days; however, we have not deployed it on a wider scale as we can't afford to.
What about the implementation team?
Our in-house team of one or two people took care of everything.
What other advice do I have?
OutSystems is a good solution, but it's not cheap.
On a scale from one to ten, I would give this solution a rating of five. The technical features are good, but the actual commercialization is out of reach.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at IG&H
Great platform, very stable and it does automatic dependency checking: very useful for enterprise environments
Pros and Cons
- "You can go huge - so it is definitely a scalable solution."
- "OutSystems is extremely stable; we are replacing complete back-end systems with it and are in progress to do complete mainframe replacements with it."
- "It needs improvement in the AI capability."
- "The technical support is quite good, although it could be better: it currently fluctuates a little depending on how busy they are."
What is our primary use case?
We don't sell OutSystems as a separate solution. We sell it as a platform. And then you win a lot of solutions on top of it. So that can be a second process, it can be a middle phase, it can be a portal, it can be many things, but it is useful for small apps to complete ERP systems and everything in-between.
How has it helped my organization?
It supports implementing Agile at scale, as it enables working in an iterative way, and it is very fast. Time to value as a result has dropped significantly!
What is most valuable?
What I like most about this solution is that it does automatic dependency checking in enterprise environments, which means that the application will automatically test if it can work in the environment of the customer or not. Instead of only having to find it out when it is too late. Normally, if you build software, you test it and then you deploy it. In the real world, it sometimes happens that it does not work and then you quite often have to figure out why is it happening. So this step is completely taken away because OutSystems tests the functionality of the software against the existing systems in an automatic session and that is very valuable.
What needs improvement?
Something that can be improved is that I would like them to be a little more flexible in the area of containerization. They're currently running on Docker on Windows, but I think they should also support Docker on Linus too. Needs a little more effort.
For how long have I used the solution?
I've worked with OutSystems for many years now - I've worked with it, I've implemented it, and we use it in our company too.
What do I think about the stability of the solution?
OutSystems is extremely stable. We are replacing complete back-end systems with it, and are in progress to go complete mainframe replacements with it.
What do I think about the scalability of the solution?
You can go to huge back-ends with OutSystems - so it is definitely a scalable solution.
How are customer service and technical support?
The technical support is quite good, although it could be better: it currently fluctuates a little depending on how busy they are. Also it depends on your contract (what level of support you have).
How was the initial setup?
The initial setup is super simple and you can do it from your desktop. That is if you only want to implement the platform, but if you have a more complex enterprise setting, then it will be a little more complex and you will have to do some configuration, and up-front think about what functionality you expect to need (particularly if you chose to run on a native AWS or Azure environment so that you can make full use of all the functionality of those 2 CLoud environments. If you do not know exactly how the platform works and what it can do, you can implement certain things and redo a few things. But that's not a deficit. More power comes with more responsibility, l always say.
What was our ROI?
That depends on the kind of solution you are building and at what speed: the more you build, the higher the ROI.
What's my experience with pricing, setup cost, and licensing?
For a single application, it's too expensive, but that's also not what the OutSystems aims for. Personally I don't think that's the smart approach. Their model is really based on platform and not every customer is ready to adopt a platform at the start. So, as a result, they actually limit their own success and results at the moment. But that isn't a huge issue. If you look at the value of the platform, I think the pricing is fair.
Which other solutions did I evaluate?
We looked at multiple alternatives, including (but not limited to) Appian, Betty Blocks, Mendix, Kony , Pega etc. They all have their own stronger and weaker points, yet we chose OutSystems as it is the most suitable platform for an Enterprise environment. As we do end2end transformations, this is why we chose OutSystems.
What other advice do I have?
I will rate OutSystems a nine out of ten because if you look at other solutions, they do not have the functionality, the scalability and the performance of OutSystems, even if their prices are lower. So if you need a platform for a large organization, OutSystems is the one.
To make it the perfect solution, it needs improvement in the AI capability. I would say that it would be nice to augment the functionality for the citizen development even further and augment the cloud's platform controls so that you can more easily run in a hybrid cloud environment too. Next to better branching options.
A word of advice to others is that they should align the business and IT because many people look at it from a technical point of view. And that is another really smart thing to do because it is really about driving the value. Because I've seen customers that bought either mandates or OutSystems or any other platforms and a lot of them had difficulties in getting the value out of it. And the reason was because if the IT or individual departments don't know how to define the proper user requirements, and then it is too difficult to successfully deploy it. It is therefore very important for the business and IT team to work together because that is the most common mistake people make.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
CEO & Founder at RiskBucket.net
You need jQuery/CSS skills for customization of the GUI
Pros and Cons
- "Fast for server-side development."
- "Reporting is very light."
What is our primary use case?
Created an operational-risk-management and issue-management application.
How has it helped my organization?
We got discounted pricing from them in writing and built for a year, but now they require 50% more.
What is most valuable?
- Fast for server-side development.
- Easy to learn.
- GUI is good.
What needs improvement?
- You need jQuery/CSS skills for customization of the GUI.
- Reporting is very light.
- No built-in BI.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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