With Taleo, I experience two limitations. First, it only supports soft calls with a daily limit, which is a concern. The other limitation is that it feels outdated, and I cannot compare certain things or implement some automations that require a lot of manual intervention when initiating, generating, and calculating offers.

It would be beneficial if Oracle Taleo included AI-based CV screening, rather than just keyword matches. This would enhance the precision of candidate selection. Additionally, no-code automation for user workflow and approvals could be an advantageous addition. Oracle Taleo could also enhance customization options to better suit enterprise clients who typically engage in long-term contracts.

The solution should be more intuitive and user-friendly when navigating the different pages within Oracle. If someone wants to exit the organization, they have to go to different pages and look very in-depth to find specific pages. It's not very open enough to identify those buttons, which becomes a challenge.

It is difficult to say whether the product can be improved in any areas since we are not using some of the free features of the product in our company. I could have suggested something that could have been improved in the product if my company had been using some of the features offered in the tool. It would be better if the product could be improved in terms of providing information to the users regarding the status or where the request is since both areas are not easy to manage.

I would like some AI solution to be integrated into Oracle Taleo, which can review the CVs of candidates and match it with the job descriptions properly just by looking at the uploaded CVs.

Oracle Taleo felt a bit outdated, and we didn't use it for every step of the candidate process. We mainly used it to track job IDs, create job requisitions, and add candidates when making an offer. It wasn't very user-friendly for moving candidates through different stages of the recruitment lifecycle.

Currently I think Oracle is more inclined towards investing in ORC, which is the Oracle Recruiting Cloud application. In terms of Oracle Taleo as a product, there are a lot of things which can be developed; most feedback which I have heard from customers is about the dashboard and the home page, both of which are quite basic. It is not very user-friendly yet, and they do not have visibility.

HR people are more inclined towards the graphical representation of how recruiting is going on within their organization, so that is not something which Oracle should be avoiding.

There are functional issues based on the system that we're currently using. This has nothing to do with Taleo.

There are always going to be little caveats here and there that you might not have known about as far as changes are concerned, however, it's not business-oriented to the point where the business shuts down. It's just modifications that we have to do on a functional basis.

Taleo doesn't really provide us with the systems that we need. There are a few areas that they don't cover. 

It would be ideal if we could integrate the solution with Olympia. It would be helpful if we could add another support desk for an IT person. It would be great if the product was more interdisciplinary and could include IT.

The bulk recruitment feature does not work well.

In the next release of this solution, I would like to see an Offer Duplication function that would work like the Requisition Duplication feature.

I don't see very valuable features in this product because it has an old way of interpreting ATS. It should be more flexible in managing datasets and data searches. The screening data is a long process in Taleo.

The interface isn't so user-friendly. It's a little bit dated.

The next release should have an option for video interviews. Also, it would be helpful to have a more flexible and integrated system for scheduling follow-up interviews and appointments. We should be able to integrate more easily with other HR systems.

The pricing could be improved.

In the next release, I would like to see new integration points to two new sourcing channels.

I don't remember a lot of CRM-type functionality for our salespeople.

The recruiting section needs work.

Although I know that the Oracle Development team is working on it for next releases, there are certain areas where functionality could be improved in the Learning Module (better integration with the other modules, and in terms of reporting).

I don't know, for my purposes it works fine. In terms of support, I have all the support I need. It's here in the cloud. It's very easy to put a req through. Very easy.

I don't have any negatives, as of now, because I don't use it too often. Usually when I post a req I have a couple of recruiters that work with me and I just push a couple of buttons on the e-mail and they send me candidates. So I have the candidates already. In the process I have to publish it for internal hiring, for maybe external hiring, and it was really, really smooth. Taleo is one of the products that really gave me very little pain. I'm not saying the same about HR Fusion. Because when Oracle claims that, "Oh, it's all on the business side," it's not. They started with one support person, expert of all experts, in my team. And now I have three. So it does require IT support. A lot.

When editing some components such as requisitions, the solution does not respond quickly in terms of performance, maybe because of the technology in which the solution is currently built.

Another enhancement would be to implement standard “Embedded Reports” for customers in Taleo recruiting. This is a new application integrated in Taleo. Now, the administrator of the application has to create the embedded reports from scratch and the administrator need to know about Microsoft Publisher.

Customer support. It is very cold, you put a ticket in and you might get a response back an hour or two later. For example I have a problem now, and there is absolutely no-one that can answer my question. They may get back to me five, six or seven hours later and ask a follow up question. So a simple question can take two or three days to resolve. Because they our based in California and we are on the East Coast, if they follow up with me after 5pm I don’t see the question until the next day. Therefore you play this tag game and unfortunately by the time they tell me they are looking in to it, I have already moved on. I may have created a work around, or they just tell me the problem no longer exists and still have no answer of why it messed up in the first place. It can be anything. They don’t have a good triage. I know if it’s a level one they get back to you. But if they say they have a bug, it can take months.five months, six months, a year. There is a user website and we have a service request open for nine months and it’s still waiting to be implemented. If I ran my department like that I wouldn’t be running it very long. You are at the mercy of them, as it’s up to them if your product is worthy enough of being reviewed. The other big thing with this particular product. They really need someone who is an expert in it. Because when you talk to a support rep and they don’t know the product, they can’t help. So you really feel there is noone there. Oracle says turn to consultants but if your company doesn’t have the budget. Then you are left talking to Oracle, and Oracle just doesn’t respond.

• Copy down feature e.g. for pages, enrollments
• Support