We suggest the tool to our customers.
Business Development Director at a tech consulting company with 201-500 employees
Provides advanced features and a powerful dashboard
Pros and Cons
- "The solution provides extensive functionalities."
- "The product must reduce its cost."
What is our primary use case?
What is most valuable?
The solution provides extensive functionalities. It is very powerful. It provides advanced features like timeouts and splitting the workflow out of the box. Escalations and timeouts are critical features. The solution’s integration capabilities support our customers’ existing systems very well. The dashboard is very powerful. I rate the customization capabilities of the tool a nine out of ten.
What needs improvement?
The product must reduce its cost. It will help it compete with other open-source tools evolving in the market.
For how long have I used the solution?
I have been working with the product for six or seven years.
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August 2025

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What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten.
How are customer service and support?
We have 24/7 support for critical issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The person implementing the solution needs technical skills. Camunda is much easier to implement than Oracle. It doesn't need a developer. A configurator or an administrator can implement Camunda.
Which other solutions did I evaluate?
The only reason why I recommend Camunda over Oracle is because Camunda is open-source. However, Oracle’s performance is better than Camunda's.
What other advice do I have?
Apart from the existing solutions, we also had the option to have our own custom workflow for development. We are partners. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner


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Updated: August 2025
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